Trappie wrote: »
I am still having this issue :/

Alright, If you haven't already done so, can you please make a Support Ticket ?

If you have already made a Ticket in the last 6 hours, can you check to see if you've already received a reply, and update that Ticket, so that we can continue to investigate ?


Hi there, I am a new player and just downloaded the game but am running into the same issue. I get the user authentication failed error when I try to log in from the launcher. I am located in California so I am not sure why this is. Any help would be appreciated thanks!