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The issue has been resolved. There was a routing error causing problems. Players should be able to log in now

Oh boy, its time for another compensation.

That's very, very strange. Never seen that before, that shutdown is really unexpected.

Well, now that my free time suddenly got freed up, I guess I'll replace it with a story.

We all know the servers are hamster-powered. This time the Hamster System Administrator S0003, a.k.a "Soe", must have escaped from the facilities, thereby neglecting the duties of administrator, and leaving the rest of the hamsters in disarray. Right about now, I'd think there'd be a hamster-hunt for Soe. Soe must be brought in, and reprimanded-- no raisins for a month. I believe it is high time to promote Vice Administrator S0004, a.k.a. "Sofor", as the new system admin.
/story time over XD

Seriously though, I've never seen this happen before where the main site goes down too.

same here ...

I think there is just an issue with logging on. I already got a message back after sending in a support ticket. They didn't disclose much as that it was an issue. They would not go further, but I just want to play with ma buddy who JUST started playing yesterday.

@ChakNense said:
I'm smelling rollback. Lalala... B)

same s0003 here too.

i just tried to log in, not sure whats going on why a roll bak, was there a major dupe bug or something ?

I'm smelling rollback. Lalala... B)

get a life

the main web didn't work too xd

same here cant even log back into the launcher now , hope its fixed soon

Game froze and DC. My ping requests are timing out.

looks like ill go paint some fence
even the Tera.enmasse.com for news etc isnt coming up

Oh i was starting to think i was the only 1, same here i was in a dungeon game froze and got that error too

yep was in dungeon game froze now got s0003 code

Error S0003 here also

Launcher doesn't even work

same here for me

Now i'm getting error Error S0003, can anyone help?

Same here.

Was in game got server disconnect, now servers wont show up. Anyone else?

Stop ruining the game, if you keep ruining it you all will likely lose your jobs. Fix things please, have consistency.

It's 9:36 AM est.
I did one Ghilleglade. It wasn't double/triple drop.

The above sounds okay, right? Read on.

I'm elite, I get two ghilleglades on reset. I was only able to do ONE on an alt that I did yesterday. Hint, reset was supposed to happen 1 hr 36 mins ago.

So basically, daily dungeons have not reset. The event ended. What the [filtered] are you all doing? Can you all please just say you're incompetent and give the publishing rights away, or just close the servers? Stop being proud please, if you care about the game let someone else work on it.

SPECIFICALLY STATES IT! A Microsoft Visual issue!

**[NOTE BEFORE READ-I KNOW THE RULES-The sole purpose is constructive manner for positive outlook to help a community and look back at our roughest times]

I think it's urgent. It's not based on call outs. I'm not calling out, though truly we are human. It's not a call out, it's constructive manner. I'm just reviewing an issue and I know it's touchy for discussion, but it has to be done for my sake. We are adults and my parents taught me to discuss things over to not prevent them again. I'm not perfect. Also knowing even us adults get frustrated and break loose at times.

Be Constructive: All opinions are welcome, including criticism and disagreement, but all posts must be stated in a constructive manner. This means, among other things, no personal attacks, no flaming/baiting others, and no call-outs. If you have a complaint or criticism, provide constructive suggestions on how the problem might be addressed. Don't attack the developers, the staff, or other forum posters. Threads and posts that do not meet these requirements may be edited or removed, in whole or in part, at the sole discretion of the moderation staff. This forum is meant for active TERA players who are interested in supporting and improving the game and its community. For sole purpose, this is not a call out! It's just miscommunication during a difficult time.

IF THIS GETS DELETED FOR ANY REASON? I WILL COME BACK, posting this over and over again! I'm apologizing and truly no one knows what I actually went through. It's ok, though this is for both the community and staff. I call it miscommunication as it was for some. Lets just end it there. I'm not going deep into it by how I was treated and I really don't know how I should approach? So does anyone remember this? There is a lot to discuss. The actions of how this community should be is to help each other! No negative toxicity! PLEASE!**

For all you gamers that are playing Tera Online. I see this problem many of times. It's not BlueHoleStudios/Krafton servers! It's your end! Your PING. Personally I never had any problems with ping. Why? I setup my router and internet adapters correctly, which is what you should do!

I posted about this before, because I knew the uproars of complaints from players using exploits/cheats by reading Tera's Zone Chat, Reddit, and these forums. I tried to ignore it, but you probably can feel me on my deep emotions of disappointment. I wasn't happy with this instant cast excuse script just to play a game! Yet, I understand the frustration dealing with lag. I lagged a lot in my past MMORPG games that I played, until someone told me how to fix my lag; a gamer friend. Even today I still see the same posts of LAG LAG LAG LAG AND MORE LAG on these forum threads; truly makes me want to help. Though posting this before, why was it even deleted? Nothing is wrong with DNS. Perhaps because people battled me on it? Ok I get your frustration and I just want to help the best way I again.

Now first of all, I'm not going far deep into this excuse that literally brought the worst anti-cheat among us, which just made me....Oh great BSOD trying to solve the issue to play a game again. XIGNCODE is just that intrusive to make it work properly! So please don't go there with me! XIGNCODE is gone and removed. Again don't go there with me! I'm sure my solution to prevent a BSOD is legitimate, even though the anti-cheat XIGNCODE is removed.

For all that was done, I thank you for trying EME/BHS solve the exploits/cheats. Also please stop using that instant cast excuse that brought us XIGNCODE in the first place!

**[NOTE: Keep in mind don't take it personally; I went literally insane. I should of waited on a lucid answer with my discoveries during research. I was impatient because I literally had problems with XIGNCODE before.]
**
EME/BHS, this community needs the help and I tried to stop a war! The ignorance is what is killing this game and I know the rules! Though understand what I'm doing, because I care for this community. (Here is where I kinda break the rules-but really I don't) The excuse scriptwriters stated you have to pay money....yeah that! They aren't community and they don't belong here! Yes I became scared by what I read especially on Reddit forums about these scriptwriters. I did everything to try to stay positive to change people's hearts to not use those scripts, if anyone actually paid attention?!

I will appreciate the time for understanding a past customer issue. Also I hope it makes logical sense because I countless informed many of times to support. Approaching the problem was truly difficult over and over again with miscommunication hoping Wellbia will help solve. I wasn't going to jump off a bandwagon. The community and myself couldn't play a game! I loved this game so much! Great friends and I learned from others and also myself to play well. This game has great combat and especially I loved feeling sexy on the battlegrounds. XIGNCODE caused me issues and by how high strong I am, I stuck out for the blame of hype. Lets not go deep into that. Though it's truth that I wasn't the only one with BSOD issues and I know we (community) tried so hard to figure out the issues during a difficult time with something so intrusive in our way to perhaps cause a BSOD. We love this game and we will do anything to play it. So yes I overreacted a bit later.

Again I overreacted before because I just wanted to play a game by not jumping off the bandwagon. Even some of the community overreacted, when problems occurred for them. Since that June 2018, there was an uproar on issues with crashing BSODs among the community, which alerted my past dealing with XIGNCODE on past MMORPG games I've played. Now please understand me as a past customer/gamer and the frustration that I dealt with that caused some of the community and myself not to play Tera Online. The case topic was trying to solve issues that the community and myself was dealing with. I abused the support for a reason for communicating an issue with Wellbia itself at first, which later made me afraid from sources that are hype elsewhere. Lets not go deep into what really happened with miscommunication. I'm stating as it is, I overreacted later on, which lead to my abusive ban from support and I was so frustrated with headache trying to play a game again without any issues. Truly I wasn't lucid enough, though I had the right connection, so I missed some inform that I didn't even know yet. Though here on these forums we help each other and that's what is important, so I never gave up!

I can't believe this is the actual solution I found, which made it so lucid in my mind when it clicked. The reason why some of the community actually crashed with a BSOD. XIGNCODE runs on C++ as stated the Wellbia's website. It took me so much research to figure this issue out! As you read, it makes so much sense by connection. Also anyone against me on it, XIGNCODE is removed.

https://wellbia.com/home/en/pages/xigncode3/

It doesn't matter what year, I can explain quite lucid. If only I knew before, though it doesn't matter now. So yes finding the true solution to a huge problem wasn't easy.


I read on the Wellbia's website, "XIGNCODE3 supports more than 2000 game environment clients, and operates under Linux or Windows game servers. We provide all interface codes that are easily applicable in various conditions, such as C/C++/JAVA/C#. In addition, the API is structured in simple fashion for convenient adjustment, allowing easy application and testing without any complicated studies". Then it clicked in my mind after countless days/hours, faulty application of XIGNCODE causing an issue to call an API with the kernel system for scanning. System_Thread_Exception_Not_Handled is the problem. https://appuals.com/fix-unknown-software-exception-0xe06d7363/ which is exactly connected to the C++ issues stating calling of APIs in the BSOD exception details. That is 100% true detective work! Impatient as I was, researching for solution by sources wasn't easy figuring out. I admit some hype on the internet scared me elsewhere, so I apologize. I just didn’t like the fact how deep XIGNCODE ran like a rootkit on my privacy as it seemed! I’m sorry, though it doesn’t matter anymore, since XIGNCODE is ineffective and gone. I can't really test, though I'm 100% know this makes sense. Upgrading Microsoft Visual and perhaps Microsoft .NET Framework? Could be Microsoft Kernel Patch Security Updates blocking XIGNCODE? Whatever the real solution? Upgrading Microsoft Visual is the best logical solution to prevent BSOD, while XIGNCODE scans.

The logic is just by how the functionality connected with API and C++ of the program to run correctly.

If only I knew before. So everyone if XIGNCODE was around still, I could of just fixed everyone's issue telling to upgrade the Microsoft Visual. I had 2013 not 2015 or higher needed for the gosh darn it anti-cheat to work correctly. I'm laughing at myself! On the right page, though I admit I overreacted. I'm very headstrong.

Now for the DNS. Domain Name Servers (DNS) is the Internet's equivalent of a phone book. DNS maintains a directory of domain names and translate them to Internet Protocol (IP) addresses. This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses. Without setting your internet provider's DNS or some useful DNS like cloudflare for example, you have no internet.

The question you might have with me is, "How is this going to improve my internet?"
Does it really help with ping? Yes and no. Just more stable signal and less stress on the router trying to find an actual network.

First of all, understanding packets. What DNS does is help with translation of data and how fast packets of data are sent to you. The rest is your bandwidth from your provider. Just sometimes using a DNS like CloudFlare which is ultra fast, will help with the translation of data being sent to you, so your internet provider doesn't have to translate through traffic on it's capability use of its servers; less stress. If that makes sense? I do fine with my own internet provider, yet lots of people don't even set their DNS, therefore their internet isn't stable. You're lucky if it's stable. Yet, I will tell you, hardly any intermittent issues at all! Unless I use the microwave so many times LOL.

[Without DNS]

DNS No Probe-NO INTERNET!
Router will lose signal with stress because the router is trying to search where the data is actually coming from.
YOU MIGHT LAG!

[With DNS setup on router and internet adapters]

  1. Router won't have stress on packets discovery
  2. No intermittent WIFI signal
  3. Stable internet
  4. No more searching for a network
  5. Faster instant boot after a power outage for internet use (I'm not kidding with this)

If this doesn't help you?

  1. Invest in newer IPv4 and IPv6 router technology (NEED BOTH!)
  2. Use an Ethernet cable CAT6 to your computer
  3. Invest in newer DOCSIS3.0 cable modem (I think 3.1 exists?)

If you are using digital phone line. Don't use WIFI! It's horrible. Use Ethernet cable.

If you still have bad internet, which most likely you won't after setting up DNS inputs. A stable 20-30mbps is needed for any MMORPG.

[video]

If you were only me? Think about it. I deserve to come back! I moved on and playing a different game. Though anything is for a hope, after all I did to help. If not, I least I tried and personally over my overreaction, I apologize.

Any more questions? PM me please. Appreciate it.

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After maint i now cant dismantle my fish. got a bag full of fish i cant turn into fillets.

On 01/13/2020 at roughly 11:15am PST, we have begun to experience issues concerning the launcher and players abilities to log in. We are currently investigating these issues, and are working to resolve them as soon as possible. We will be periodically updating this thread with any additional information we may have, and appreciate everyone's patience while we work to resolve this.

Thank you again!

Updates

  • 11:15am - Issue is reported, players begin experiencing issues with the launcher. We have identified the issue, and are working to resolve it asap.

I want to play TERA with you! Download the game at http://TERA.enmasse.com/download.

When you start the game and enter my BuddyUp Code, both of us receive special benefits!

My character: Tashemii
Tashemii's Server: Velika
BuddyUp Code: Tashemii#7490

Download TERA from: http://TERA.enmasse.com/download

i play from oceanic region, and my ping never goes below 220. You don't need 50ms for -most- of the dungeons, but you do need stability. But that is a given in any mmo, no connection stability means no mmos.

You should be using skill-prediction, it emulates client-side skills. Its not perfect, ping will still be an issue in terms of dps, but its tons better than if you were to pay for a tunneling service like WTFast.

-

now as for dodging skills like Argog's 30% AOE, there are always visual tells.
For Argog on my warrior and my 220ping, i wait for the ground ripple, and i use DeathFromAbove the second i see it.
This works 100% of the time, because i know my class very well, i know exactly at what point of the animation DFA works and doesn't work.

If i were to swtich to my alt-Archer and i used her 'Dodge-jump' (cant remember the name) i get it wrong 80% of the time because, i know [filtered] about that class.

There will be a handful of dungeons where your ping will be an issue and red-refuge is FARRRR from being one of them.

During this downtime, maybe take a walk, get out of the basement, enjoy these record high temps before the front comes through :)

@MELH9GLX5R said:
I still can not enter the servers,unistalled and installed, I believe it is some blocking coming from the connection, is that it ? the enmasse.txt file shows me something with PORTS: Fail :

"We were unable to connect to our servers in a timely manner from this computer. Please check your internet connection is active and functioning."

I would open a support ticket. The issue this thread talks about was resolved so if you're still having problems something else is going on.

I still can not enter the servers,unistalled and installed, I believe it is some blocking coming from the connection, is that it ? the enmasse.txt file shows me something with PORTS: Fail :

"We were unable to connect to our servers in a timely manner from this computer. Please check your internet connection is active and functioning."

@YKPDEWNARE said:
Rip servers 2k20

Y2020K bug :3

https://forums.enmasse.com/tera/discussion/32885/server-issues-and-compensation-01-08-2020

Happy 2020 !
Its intentional. The pvp event has actually been well recieved with queues popping all day.

Hey any tera staffs looking at this?
Did u realise how quiet is the bloody game these days after your stupid star event consist only of BG and no one event bother much to play them...
U guys had no brains or is born dumb?

Highly increased drop of everything on Exodor

@F7DYWGCF5P said:
its not lazy
its a win win for everyone

we all need the tokens
WE DONT need more crap like 7 day costumes for elins

and it costs EME nothing but goodwill since the tokens are no trade items as is the exodor gear

and im not saying 20 tokens even 4 5 is fair

im happy with my yellow gear and all of my yellow gear have 3 rolls on it but finding a decent belt / mask is impossible, i only have 185 exodor belt tokens in bank so just a bit of those tokens would go a long ways since they're such a grind to obtain haha

Oh look it that. They managed to keep server up for maybe 3-4 hours? And its down again. Here goes my dg run and also a 15 minute debuff because I had to drop group. Cant disband, cant zone back in or nothing. This is just ridiculous.

Update [8:31 PM PST]

its not lazy
its a win win for everyone

we all need the tokens
WE DONT need more crap like 7 day costumes for elins

and it costs EME nothing but goodwill since the tokens are no trade items as is the exodor gear

and im not saying 20 tokens even 4 5 is fair

Get ready for your 7 day costumes!

Exodor tokens? Your dreaming my man. Thats just lazy. While they are at it why not just send you your choice of dark light or anni gear?
I could of farmed maybe TOPS 6 games in the time the servers been wonky so they should send ME 6 tokens 6 weapon feed and 18 armor feed?

Send me the sup noct and bravery i burnt b4 i found out game is being potato, im good with that or nothing at all.

@DJDVX disse:

@PP597W94LA said:
didn't expect - from eme
a problem that is really affecting everyone and yet they don't speak a word to try to calm down the players.

id rather see them there working on the issue not on the forums tryin to calm ppl down which wont work anyways..
they are already posting updates to the fact they workin on it..

go play another game or shower..or clean ur house or go outside , go to walmart etc lol :P

Try to calm down the people here on the forum would already help keep the peace because we would know they are active and work to tidy up.

Doing their job in the shade just makes things crazier because I don't have problem information or know we really are trying to fix or sleep to fix another day.

of the impression of abandonment they do not speak anything forum.
since this is where you should pass the information ...

Enmmasse has a Big Meme
https://tenor.com/view/monkey-computer-not-working-computer-broken-computer-problems-computer-issues-gif-12674712

So which is it, was maintenance postponed or is it happening now? Is this issue only with Velika? It's the only one showing as down right now.

@PP597W94LA said:
didn't expect - from eme
a problem that is really affecting everyone and yet they don't speak a word to try to calm down the players.

id rather see them there working on the issue not on the forums tryin to calm ppl down which wont work anyways..
they are already posting updates to the fact they workin on it..

go play another game or shower..or clean ur house or go outside , go to walmart etc lol :P

Update [6:33pm PST]

Welp, I guess it was my queue to stop being lazy and do something else then looking at my screen and asking myself... which dungeon is worth running X). Oh, I'm not whining, I just thought I was the one having issues with my connection. Fiew.

Never will mEme give anything of value to players! They only care about their money. A pig does not cease to be a pig because it does not live in a pigsty. End of chat. B)

R.I.P... :s

There are a few threads on this problem,

https://forums.enmasse.com/tera/discussion/32872/fyi-tera-pc-login-server-entry-issues-2020-01-08-last-update-4-15pm-pst#latest
https://forums.enmasse.com/tera/discussion/32865/server-issues-discussion-2020-01-08#latest

server imploded you gotta wait a bit till its back up (issues been going on all day)

Same here.. mEme needs to look more at Tera, This game is dying and absurd, and so the name of the company goes along as far as neglect. If they do that with Tera, with the other games it would be no different.

server imploded u gotta wait a bit

I can not log in to all my characters still sticks in load screen . i did try the advise quit game and log in another ,but i still cant get in the one i want. i reinstalled the game thinking it would help it didn't. those i can log in , i sat there watching the screen for 20 minutes and the health bar and energy bar were zero and i couldn't see any npcs and i couldn't do any skills . i couldn't log out had to force close . i know it says its fixed but i am not the only one, my whole guild pretty much logged on to force close from what i am told . not sure who is playing but lucky you your one of the few.

I can not log in to all my characters still sticks in load screen . i did try the advise quit game and log in another ,but i still cant get in the one i want. i reinstalled the game thinking it would help it didn't. those i can log in , i sat there watching the screen for 20 minutes and the health bar and energy bar were zero and i couldn't see any npcs and i couldn't do any skills . i couldn't log out had to force close . i know it says its fixed but i am not the only one, my whole guild pretty much logged on to force close from what i am told . not sure who is playing but lucky you your one of the few.

make it something actually useful this time

Last few remunerations have been an utter insult ..TBH

id suggest Exodor Tokens

Cheers :

Hello, it's been a few days since I've been trying to play TERA (application downloaded on steam), however nothing happens when clicking on the servers, as the error is the latest patch, I ask for help on behalf of players who are suffering from this problem similar to other commented years ago. I'm a little intrigued to know that mistakes like this continue to persist ( remembering that support is a few days away without answering me too), but in these days of research I have not reached any results, I ask for immediate help, I will put some initial prints, feel free to comment.![

Note: I was informed that previous repairs with related problems were for previous versions, so an investigation is needed for the patch of 2019-2020.

file:///C:/Users/GeanS/OneDrive/%C3%81rea%20de%20Trabalho/Nova%20pasta%20(2)/2.png
file:///C:/Users/GeanS/OneDrive/%C3%81rea%20de%20Trabalho/Nova%20pasta%20(2)/1.png

Hello, it's been a few days since I've been trying to play TERA (application downloaded on steam), however nothing happens when clicking on the servers, as the error is the latest patch, I ask for help on behalf of players who are suffering from this problem similar to other commented years ago. I'm a little intrigued to know that mistakes like this continue to persist ( remembering that support is a few days away without answering me too), but in these days of research I have not reached any results, I ask for immediate help, I will put some initial prints, feel free to comment.![

Note: I was informed that previous repairs with related problems were for previous versions, so an investigation is needed for the patch of 2019-2020.

file:///C:/Users/GeanS/OneDrive/%C3%81rea%20de%20Trabalho/Nova%20pasta%20(2)/2.png
file:///C:/Users/GeanS/OneDrive/%C3%81rea%20de%20Trabalho/Nova%20pasta%20(2)/1.png

@YKPDEWNARE said:
Rip servers 2k20

It is the same everywhere every year.
Years change, [filtered] remains the same.

didn't expect - from eme
a problem that is really affecting everyone and yet they don't speak a word to try to calm down the players.

Jesus the last reply cracked me up hahaha

@MatrixOfLeaders said:
Just wait, in a day or two, there will be entitled american kids creating "We need compensation " threads....

Okay. I play a lot. I tend to gather 40-50 elite boxes from Exodor and about 5-6 runs of AQ a day, not to mention guardian missions, GG's, events and etc. Today I haven't been able to do half of the normal stuff I do on normal day. So yes, I want compensation.

Rip servers 2k20

@MatrixOfLeaders said:
Just wait, in a day or two, there will be entitled american kids creating "We need compensation " threads....

It's not like some people have limited time due to work while paying for elite right?
Also, funny you mention americans when it's basically an international server.

i cant finish the event, 4th time today that this has happened lol

@MatrixOfLeaders said:
Just wait, in a day or two, there will be entitled american kids creating "We need compensation " threads....

as an american, i agree with this and would like compensation for not being able to do the event :) (not really, but it would be a nice gesture)

Just wait, in a day or two, there will be entitled american kids creating "We need compensation " threads....

Please fix the game. Dont leave it to die.

@counterpoint You are right. No one said it was fixed. That is the exact problem.
Why is the server up when are still obvious issues?
Where is the updates on what is going on?
Where is our estimated time for it to resolved?

Players are left in the dark, frustrated that its working one moment, and next we are stuck in the game.

I know you doing your best here, and I'm not pointing my fingers at you or the company. But this could be done in much better and proper way. Just putting a "we are aware of the issues" is not exactly the best way to address the issue. But anyway. I take my leave.

Still can't login.
Outstanding work. It's not like this ever happens.
It's good for companies people enjoy being treated poorly and like wallets.

@VictoriaKeat said:
Btw saying it is "fixed" all while the game randomly lags is not "fixed". It took me less than an hour to hit first lag spike, and another one within 30 minutes. /quit for the day. Fix your server Tera.

Just for clarify, you've mentioned this a few times, but where exactly was someone claiming it was fixed?

Btw saying it is "fixed" all while the game randomly lags is not "fixed". It took me less than an hour to hit first lag spike, and another one within 30 minutes. /quit for the day. Fix your server Tera.

We're stuck at Gridiron! Server is frozen and with a lot of lag. This is the end? I thought it would take a few more months.

We're stuck at Gridiron! Server is frozen and with a lot of lag. This is the end? I thought it would take a few more months.

All those instructions were for the old TERA Launcher so they won't work anymore.

In the EME Launcher you should currently see this information:

If you see something else and the Game Repair function doesn't work, you can try deleting the file called "en.meta.json" in your Client subfolder (insider your TERA install folder) and then restarting the launcher. (Failing that you could try deleting tera.meta.json as well, though it may reinstall the game.)

If for some reason you don't have the EME Launcher at all and you still have the old TERA Launcher... it won't work anymore. You should download the new launcher here:
http://tera.enmasse.com/download

You can point to your existing install.

Anyway, I have to lock this thread due to the bump, but please feel free to create another thread if you're still having issue after trying the above.

sry margaret and ty for reply... but I'm trying to play TERA again and the servers dont enter...

@MELH9GLX5R said:

@counterpoint said:
Glad it was fixed. In case it happens to anyone else, if you're stuck on the server screen and can't enter any server, it usually means you're missing a patch. Worse case, if restarting the launcher doesn't fix it, you might need to delete the Live2-launcher.version file from your install folder to force the launcher to self-update. Otherwise, you could have a problem connecting to a bad patch server, and you should probably send a ticket so they can find the culprit.

I did several methods you posted in other locations and it didn't work out, what to do ? support does not help unfortunately.. Glad if you can help me counter.


It's from 2018...

@counterpoint said:
Glad it was fixed. In case it happens to anyone else, if you're stuck on the server screen and can't enter any server, it usually means you're missing a patch. Worse case, if restarting the launcher doesn't fix it, you might need to delete the Live2-launcher.version file from your install folder to force the launcher to self-update. Otherwise, you could have a problem connecting to a bad patch server, and you should probably send a ticket so they can find the culprit.

I did several methods you posted in other locations and it didn't work out, what to do ? support does not help unfortunately.. Glad if you can help me counter.

If you're having trouble getting past the loading screen try logging onto a different character and then back to your main. Some players were reporting that issue and having success with the workaround so I thought I'd share it here if there was anyone struggling.

Was able to log in, but noticed that the buffs to BGs and DGs are now up.

It looks like the situation is returning to normal at least for some of us right now. I was able to login to both servers and others on Discord are reporting the same. Doesn't mean we're out of the woods yet (haven't gotten an official word), but it seems to be getting better.

@TheJimbo said:
Funny thing is the PvP server seems totally unaffected by this "BUG".

Could be because there are less players? Different providers? That is a weird situation. You would think that both servers would be down if they were having issues.

Funny thing is the PvP server seems totally unaffected by this "BUG".

The forums are a joke.
If you'd like any updates that aren't given by the player council, I'd recommend discord.

Their discord doesn't have much information on what is going either. I guess all we can do for now is sit and wait.

@VictoriaKeat said:
What my problem with this is, is that there are no updates. Twitter is quiet, even though the game is still broken (just tried to log in, stuck on loading screen with no loading bar). There are no updates on the forums and we all just sitting waiting, with no idea what is happening or what to expect on the time. The "issues are fixed now" about 40 minutes ago are a joke. Also, why are the servers still up if there is an issue? Take the servers down and fix the issue, so people don't try to log in and run to the forums to figure out whats going on.

Well, we have +5-6 years with that, since Tonke left eme.

@Anung said:

@Konatta98 said:

@Anung said:
bg credits x3 hahahaha

bg credits big meme

Buddy, you are a meme lol, btw I was being sarcastic with the bg credits.

big meme x2

@VictoriaKeat said:
What my problem with this is, is that there are no updates. Twitter is quiet, even though the game is still broken (just tried to log in, stuck on loading screen with no loading bar). There are no updates on the forums and we all just sitting waiting, with no idea what is happening or what to expect on the time. The "issues are fixed now" about 40 minutes ago are a joke. Also, why are the servers still up if there is an issue? Take the servers down and fix the issue, so people don't try to log in and run to the forums to figure out whats going on.

The forums are a joke.
If you'd like any updates that aren't given by the player council, I'd recommend discord.

What my problem with this is, is that there are no updates. Twitter is quiet, even though the game is still broken (just tried to log in, stuck on loading screen with no loading bar). There are no updates on the forums and we all just sitting waiting, with no idea what is happening or what to expect on the time. The "issues are fixed now" about 40 minutes ago are a joke. Also, why are the servers still up if there is an issue? Take the servers down and fix the issue, so people don't try to log in and run to the forums to figure out whats going on.

This discussion was created from comments split from: Server Issues Discussion (2020-01-08).
This discussion was created from comments split from: Server Issues Discussion (2020-01-08).

@Konatta98 said:

@Anung said:
bg credits x3 hahahaha

bg credits big meme

Buddy, you are a meme lol, btw I was being sarcastic with the bg credits.

I don't think we will have any kind of compensation, but if they do I hope they give something good haha.

@Anung said:
bg credits x3 hahahaha

bg credits big meme

they "FIXED" it this morning in an emergency maintenance. Oh SORRY guess they didnt. HAHAHAHAHA..............so fail at this point.

HAHAHAHAHAHAHAHAHA.....................your joking right?

I think they are working on that, hopefully they will fix this in the next 2 hours.

I think alot of people were upset by what happened with the servers, will there be any sort of compensation?

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