TERA Online forum archive
TERA PC - General Discussion: WHAT THE..... IS HAPPENING TO THE SERVER??

LAGGIN ALL THE TIME GETTING DC TOO,SKILL DOESN'T WORKS,LOSING COINS IN DG CUZ ALL PPL DC.. WTF>???
IM GETTING DC EACH 2 MINUTES..

NOW MY LAUNCHER WONT OPEN LMAOO

TERA PC - General Discussion#3 Werid03/30/2020, 06:46 PM

my launcher too

TERA PC - General Discussion#4 Elinu103/30/2020, 06:47 PM

Same launcher won't open at all

Mine either and i just lost rally cuz of this [filtered]. GG mEME.

My launcher isn't even opening, what is going on?

@#!!#$&% 45 yr old game.
Launcher broken.
I havent gotten any event log in rewards since event started.
Your azart enhance ratio is like murder
and your T chest dropps in dungeon is like drinking gasoline...draining.
Fix your game before doing dumb updates

we need a good mmo :v im done with this game, but dont have another mmo with similar combat action is fkng sad

dude, i fcking feel you

TERA PC - General Discussion#10 reberax03/30/2020, 07:16 PM

the fault lies above all with those who cheat who create an exaggerated lag and given the return of many players this problem was just around the corner. Enmasse should put a stop to these cheaters.

TERA PC - General Discussion#11 Milice03/30/2020, 07:20 PM

@reberax said:
the fault lies above all with those who cheat who create an exaggerated lag and given the return of many players this problem was just around the corner. Enmasse should put a stop to these cheaters.

That's not entirely true though, while cheating shouldn't be allowed in any shape or form, some people rapidly opening boxes or using their skills slightly faster is most definitely not what is causing the lags

I get into game, move my character a short distance and get "server disconnected, check your internet connection" WTF, obviously my internet connection is FINE. Then when I try to re-launch the game, the launcher won't even come up on my screen for 5 minutes, then pops up again with "check your internet connection", again, my connection is FINE. Come here to the forums to find out what is up, takes 20 minutes of trying just to log in to comment. EVERYTHING else on the internet is working FINE, except your game and your forums. I have checked my internet connection by going to FB and YouTube, both running smooth. Worse, I JUST paid y'all for premium 3 days ago.

This is the second time within 24 hours the servers have gone offline. Each preceded by a lag, then skills not working at all but usually being able to move around (open world or dungeon). Then chat goes on severe lag. Then diag.enmasse.com stops responding to ICMP echo requests.

I think maybe someone at EME thought that if they sanitized the servers they would prevent the spread of SARS-CoV-2. Yeah... no.

in every mmo i played, whenever server throws a tantrum, the community would get so riled up,
and everybody would flock the forums.

a few days ago when this krap started happening,
i kept checking back to see if things are popping off in the forums.
the forum was silent.

you know your game is in a bad state when people just go "oh well, server is sheet, moving on"

So yeah, Im glad people are making "Fix your server" posts.

and on that note EME, fix your servers.

as bad as it is the servers ARE NOT going off line
There hasnt been any resets at all and all current ingame timers are still all running on time...ie MM fishing crates ..fishing areas not reset

Its totally an issue with the internet REACHING the servers
some node close to the game servers is constantly going black hole on us

The Responsible thing thou is for EME etc to POST some sort of info on the current issues
.not hide away with head in the sand hoping itll go away

> @reberax said:
> the fault lies above all with those who cheat who create an exaggerated lag and given the return of many players this problem was just around the corner. Enmasse should put a stop to these cheaters.

Dude, stop live in 2015. The problem is NA server are potato. I play for a month on EU with 200ms and feel stup.id good, more fluid without spike lag or other sh.it but in NA is just a pain in the [filtered]

crashed again ...does it a lot at spectral spiders for me which means a death and long run back
very hard when you cant do your exo dailies let alone even last afk fishing

Well, I think this is the first crash since the coronavirus crisis began. So maybe we should consider ourselves lucky. Though I suspect this crash isn't linked to more people playing...

It's definitely a problem on their end. No other problems besides TERA. Last night Hulu was doing it but today Hulu is fine and TERA is lag crashing.
TERA PC - General Discussion#20 noctred03/30/2020, 11:59 PM

Worst thing is the lack of feedback from EME tbh.

Not a single update from them on these forums, on their discord, or on their twitter (that I've seen). Like if you're having datacenter issues... fine. Just let people know what's going on.

@noctred said:
Worst thing is the lack of feedback from EME tbh.

Not a single update from them on these forums, on their discord, or on their twitter (that I've seen). Like if you're having datacenter issues... fine. Just let people know what's going on.

Maybe a bunch of them have been furloughed like so many other people.

again the server IS NOT crashing
the internet feeding it ..is

says maint isn't for like another hour but my game closed and i can't restart the launcher. tried restarting my comp, updating windows, and uninstalled and reinstalled. anyone else having launcher issues or is it all just server? did i break it? should i put in a ticket?
ty

This is very stressful, you get disconnected very often. I'm not even being able to take advantage of the event. lasts 1 week more. I hope they extend it for a little more time.

Not only do I have to farm 100 freaking keys so I can purchase that T because of stupid low chance of getting that letter, I now can't even actually play the game.

O.O wow i knew the servers were crashing just didn't see others were having issues with the launcher. guess i need to read more rage posts lol.

@F7DYWGCF5P said:
again the server IS NOT crashing
the internet feeding it ..is

No. Ever hear of OSPF or STP in networks? MPLS perhaps (although will not apply here)? I don't think you understand how the Internet (IPv4 and IPv6) actually work. Do you even know where the Internet came from in the first place? I do.

funnily enuff...Telecomms tech for 20 yrs and did the FIRST ADSL install/faults course in new zealand thou 15 yrs plus out of the industry due to health

lots of lovely acronyms there but server hasnt crashed which has ALWAYS been the actual point im trying to make
Everyones quick to blame the game server when many dont actually disconnectwhile others do....that to me says its happening in one or more routes to the server ie all asia nz ozzy drops all ppl on right side of usa doesnt ..Different paths to the game server
infact server side runs during these events..as we can tell by the deaths from stuff we were engaged with when lag hit

Hmm..There's been alot of issues with the server lately, but I believe it's due to routing issues with the server

It is annoying yes, but we also need to understand that the En Masse staff aren't really considered Essential so if it's a problem at the office we will just have to cope with it. A Travel ban is exactly that, you don't leave your house unless you are an essential worker, seeking food, getting medication, or seeking medical attention. Please, try to remember there is a serious Virus killing people and try to just bare with the gamestaff who probably can't do much about this at the moment.

We need to remember remote access and that the issue shouldn't even happen in the first place!!!
Their servers are located remotely in the first place lmao, in chicago while their office is in seattle.

TERA PC - General Discussion#32 Davri04/01/2020, 05:09 AM

The Server list is empty for me now (March 31, 10:07pm PT), I closed, refresh Servers and it's empty.

TERA PC - General Discussion#33 Fainall04/01/2020, 05:50 AM

You guys do get that with the entire world sheltering at home the internet is just lagging right...

TERA PC - General Discussion#34 Sniggles04/01/2020, 04:07 PM

@Fyrehawk said:

@Sniggles said:
No, it comes across as whiny. They are working on a new patch.

Where is the info on that? And the notice that they are aware of the problem and working on it?

Did you not see the 3gb pre-patch last weekend?

simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarentine orders... go to EU, or K-tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

@Fainall said:
You guys do get that with the entire world sheltering at home the internet is just lagging right...

I get it, I am not lagging... fiber. Every service and other game out there is not having these issues. But alas, EME has always failed on capacity planning on their servers. It's really not a difficult thing to do at all. In fact, it's pretty simple.

Give me the tera server code and I'll containerize the whole thing and slap it on an OpenShift cluster with the option of spanning multiple data centers. Downtime for maintenance? Gone. Issues with availability? A thing of the past. Troubles with deployment models? Made simple with your choice of easy roll outs using A/B, dark launches, selective traffic redirection to new roll outs for easier onboarding, easy roll backs.... all so simple.

Yep, they are not essential personnel. But, remote access as another said it previously. Imagine that: the wonders of using modern technology to actually get your job done and effectively even.

Lest not forget that physical server hardware can also be 100% remotely controlled, provisioned, configured and so forth: thank you IPMI, iDRAC and iLO. So yeah, remote access, not an issue. Competence, is, however the issue.

NICE FIX MEME

still can't open launcher after fix /facedesk
why is it always the game i want to play that is broken?
i blame my bday bad luck lol

> @LnLDemona said:
> simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarentine orders... go to EU, or K-tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

No
TERA PC - General Discussion#40 Elinu104/01/2020, 08:07 PM

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarentine orders... go to EU, or K-tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

Are you srs bruh...?

And the server death again and will back like jesus xD

TERA PC - General Discussion#42 Davri04/02/2020, 12:07 AM

Servers won't load (5:05pm PT, April 1, 2020)

what happened to the game, that a week or so the server just keeps falling? I lost several CSN runs, you guys should refund those runs to players

TERA PC - General Discussion#44 vkobe04/02/2020, 12:11 AM

@Elinu1 said:

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarentine orders... go to EU, or K-tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

Are you srs bruh...?

but they are zombies now because corona chan, so we physically and virtually close the border from corona zombie plague

@Fyrehawk said:
Yeah, other online games don't seem to be suffering from overload from everyone staying home, just Enmasse. Time to go back to Warframe (Free to play Space Ninjas, if you're interested)

hey scarlet spear on now xD mi fello teno

@Elinu1 said:

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarentine orders... go to EU, or K-tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

Are you srs bruh...?

Server pop is prob too small for that tbh

TERA PC - General Discussion#47 Davri04/02/2020, 03:31 AM

Server dc and Server list is gone again (April 1, 2020 @ 8:30pm PT)

Server disconnect again.... Kelsak s 5% ty

ive stopped trying to log back on...now im just reading coronavirus articles lol

@Elinu1 said:

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarentine orders... go to EU, or K-tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

Are you srs bruh...?

Serious like covid. for the last 2 years its the basic complaint I have seen. Lag and disconnects due to high ping times. Region lock it, OR, add in a huge disclaimer for everyone outside of region to see. I know there is an EU server, and I KNOW K-Tera is still goin strong.

> @LnLDemona said:
> (Quote)
> Serious like covid. for the last 2 years its the basic complaint I have seen. Lag and disconnects due to high ping times. Region lock it, OR, add in a huge disclaimer for everyone outside of region to see. I know there is an EU server, and I KNOW K-Tera is still goin strong. IF I played on EU server from North America or even K-Tera I would expect to see high ping times, lag, frame drops, and disconnects. I would accept it and move on, not make a giant stink about it within their forums or in game. It's a game, whos foundation is built upon the backbone of the internet. A game with massive memory leaks and an economy that has gone to crap since the last 2 server merges. Stupid RNG on enchanting gear higher than HO and nearly impossible to find a group for endgame content, yet we still play. Some of us have been here since launch and we make less noise than new childish players or those comin over from regions outside NA. So... yeah, region lock it

Multiple regions has nothing to do with disconnects, it’s the fact that eme doesn’t want to upgrade their servers...

im sorry, but that argument makes no sense. The multiple disconnects can be attributed to the increased number of concurrent players to a server. If the NA servers were region locked, there would be more bandwidth for the players within the region, hence less disconnects. it has NOTHING to do with the servers and everything to do with the amount of data passing through already clogged trunk-lines to the data-centers. IF that is too much for you to understand, lets try this... imagine that the internet connection to the data-center that the servers are located in can push 1000 gallons of water per second and the average connection of lets say 5000 people accounts for 850gallons per second. now add another 5000 users ... that is a combined throughput 1700gallons per second in a connection that can only handle 1000. Do you still believe its the servers? No, the problem is not the server, it is the ISP. and we all know the ISP's throttle and limit bandwidth. be it consumer or enterprise level, internet connection and communications between a remote client and a server are dependent upon this.
SO, before you go and blame the game and their lack of upgraded servers... consider your connection to the internet and the route it has to take to get to a server. The closer you are to an endpoint connection the faster your communication. HENCE, region locking the server will allow for a better gaming experience for those within the region, and not punished by those outside clogging the servers with their traffic and high ping times back to the clients.

networking 101 lecture concluded.

> @LnLDemona said:
> im sorry, but that argument makes no sense. The multiple disconnects can be attributed to the increased number of concurrent players to a server. If the NA servers were region locked, there would be more bandwidth for the players within the region, hence less disconnects. it has NOTHING to do with the servers and everything to do with the amount of data passing through already clogged trunk-lines to the data-centers. IF that is too much for you to understand, lets try this... imagine that the internet connection to the data-center that the servers are located in can push 1000 gallons of water per second and the average connection of lets say 5000 people accounts for 850gallons per second. now add another 5000 users ... that is a combined throughput 1700gallons per second in a connection that can only handle 1000. Do you still believe its the servers? No, the problem is not the server, it is the ISP. and we all know the ISP's throttle and limit bandwidth. be it consumer or enterprise level, internet connection and communications between a remote client and a server are dependent upon this.
> SO, before you go and blame the game and their lack of upgraded servers... consider your connection to the internet and the route it has to take to get to a server. The closer you are to an endpoint connection the faster your communication. HENCE, region locking the server will allow for a better gaming experience for those within the region, and not punished by those outside clogging the servers with their traffic and high ping times back to the clients.
>
> networking 101 lecture concluded.
>
> When this game launched there were over a dozen servers and thousands of players on each server and it performed just fine. And they are essentially the same servers in use today. But then again, we didnt have large numbers players from outside NA either. jus sayin

No logic on you saying to region lock it when we got 2 servers now and they’re performing like crap when back then we had many servers and over 25000 players and it performed better then than it does now. Your argument is what doesn’t make sense.
TERA PC - General Discussion#54 Davri04/02/2020, 07:58 PM

Server dc and server list gone again (April 2, 12:55pm PT)

just hit 10k ping, whoo!

TERA PC - General Discussion#56 Bossie04/02/2020, 07:59 PM

My whole pt got dc!
What the heck is really happening in tera?
eme helping with 5G deployment?????!!!!!!

just sh.ut up and get you elite x14 by mEME Team

@LancerJiva said:

@LnLDemona said:
im sorry, but that argument makes no sense. The multiple disconnects can be attributed to the increased number of concurrent players to a server. If the NA servers were region locked, there would be more bandwidth for the players within the region, hence less disconnects. it has NOTHING to do with the servers and everything to do with the amount of data passing through already clogged trunk-lines to the data-centers. IF that is too much for you to understand, lets try this... imagine that the internet connection to the data-center that the servers are located in can push 1000 gallons of water per second and the average connection of lets say 5000 people accounts for 850gallons per second. now add another 5000 users ... that is a combined throughput 1700gallons per second in a connection that can only handle 1000. Do you still believe its the servers? No, the problem is not the server, it is the ISP. and we all know the ISP's throttle and limit bandwidth. be it consumer or enterprise level, internet connection and communications between a remote client and a server are dependent upon this.
SO, before you go and blame the game and their lack of upgraded servers... consider your connection to the internet and the route it has to take to get to a server. The closer you are to an endpoint connection the faster your communication. HENCE, region locking the server will allow for a better gaming experience for those within the region, and not punished by those outside clogging the servers with their traffic and high ping times back to the clients.

networking 101 lecture concluded.

When this game launched there were over a dozen servers and thousands of players on each server and it performed just fine. And they are essentially the same servers in use today. But then again, we didnt have large numbers players from outside NA either. jus sayin

No logic on you saying to region lock it when we got 2 servers now and they’re performing like crap when back then we had many servers and over 25000 players and it performed better then than it does now. Your argument is what doesn’t make sense.

it is the same server blades, just reduced virtual servers smart guy

New record for me, but super hard to play any runs with the disconnects atm. Will we get any form of compensation?

TERA PC - General Discussion#60 Davri04/02/2020, 08:39 PM

Server dc and server list gone again (April 2nd, 1:38pm PT)

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarentine orders... go to EU, or K-tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

you realize probably 70% of tera's player base is not NA right? you might be able to log on now but you won't be able to fill parties lmao.

Maybe they are trying to crack down on fish botters and the shuffling characters offline every few hours is their master plan.

TERA PC - General Discussion#63 Davri04/03/2020, 02:10 AM

It has been multiple days (perhaps a week now) since this has started. There are multiple posts like this on the forums, but I would like to add another voice to the complaint. The game has been practically unplayable with 3-5 server mass dcs that essentially killing/wasting dungeon runs. It's the worst when you're on the last boss and then BAM whole party dcs and it's over. Over the past 4 days, I've been on average 2-4 times per day and then while logging back in the Server list has been empty, causing me to have to relog over and over again.

Anyways, just adding voices to the ongoing dumpster fire. I don't even care that much about compensation, I just want it to be fixed at this point. It really takes away massively from the enjoyment of playing this game.

And again server crashed. GOOOOD JOB WITH THAT HAMSTER

Fix your servers EME, idiots.

As in: upgrade your servers EME, move to 10Gbps, learn multiple DC's and put yourself on a real backbone and not this crap you insist on. You are cheap, plain and simple.

@LnLDemona said:

@Elinu1 said:

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarantine orders... go to EU, or K-Tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

Are you srs bruh...?

Serious like covid. for the last 2 years its the basic complaint I have seen. Lag and disconnects due to high ping times. Region lock it, OR, add in a huge disclaimer for everyone outside of region to see. I know there is an EU server, and I KNOW K-Tera is still goin strong. IF I played on EU server from North America or even K-Tera I would expect to see high ping times, lag, frame drops, and disconnects. I would accept it and move on, not make a giant stink about it within their forums or in game. It's a game, whos foundation is built upon the backbone of the internet. A game with massive memory leaks and an economy that has gone to crap since the last 2 server merges. Stupid RNG on enchanting gear higher than HO and nearly impossible to find a group for endgame content, yet we still play. Some of us have been here since launch and we make less noise than new childish players or those comin over from regions outside NA. So... yeah, region lock it

Your argument doesn’t make sense, region locking doesn't fix it. They just need to get a better hosting, routing, backbone.

TERA PC - General Discussion#68 Dakone1204/03/2020, 11:07 AM

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarantine orders... go to EU, or K-Tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

Are you srs bruh...?

Serious like covid. for the last 2 years its the basic complaint I have seen. Lag and disconnects due to high ping times. Region lock it, OR, add in a huge disclaimer for everyone outside of region to see. I know there is an EU server, and I KNOW K-Tera is still goin strong. IF I played on EU server from North America or even K-Tera I would expect to see high ping times, lag, frame drops, and disconnects. I would accept it and move on, not make a giant stink about it within their forums or in game. It's a game, whos foundation is built upon the backbone of the internet. A game with massive memory leaks and an economy that has gone to crap since the last 2 server merges. Stupid RNG on enchanting gear higher than HO and nearly impossible to find a group for endgame content, yet we still play. Some of us have been here since launch and we make less noise than new childish players or those comin over from regions outside NA. So... yeah, region lock it

The issue is its occurring to people within the US region maybe read a bit.

Current server issues, 100% unusable. Awesome EME.

If you all want to be understanding due to SARS-CoV-2, it's not going to come from me. EME has a history of ignoring as much of their player base as possible.

EME has a history of ignoring as much of their player base as possible.

x100

RIP EME

Nothing new, they're not really active at the forums.
Would need to comment at their discord.

Big meme

TERA PC - General Discussion#74 kakah1004/04/2020, 02:06 AM

I cant play, Lag forever.

EME discord? Be careful, they like to kick people out of there if they don't like what you have to say.

@MargaretRose said:
Nothing new, they're not really active at the forums.
Would need to comment at their discord.

@MargaretRose said:
Nothing new, they're not really active at the forums.
Would need to comment at their discord.

You got bann in discord if say something about servers

looks like servers finally actually down
was there any ingame message posting a timeframe ?

cheers

TERA PC - General Discussion#78 Rheina8004/04/2020, 05:39 AM

@LnLDemona said:

@Elinu1 said:

@LnLDemona said:
simple solution to a vast majority of lag and disconnect issues players are facing... REGION LOCK THE SERVER. Yes, I said it. lock it out for anyone trying top access from outside of the US., OR, a disclaimer stating that players outside of the region can and will experience increased lag and DC's. Simply put, this is a NA server, meaning NORTH AMERICAN. IF it is so hard to play on the server with a huge portion of the worlds population trying to play due to isolation and quarantine orders... go to EU, or K-Tera servers. There is only SO MUCH bandwidth available over internet trunk lines. the more people online WILL equate to higher ping times and eventual dc's.

Are you srs bruh...?

Serious like covid. for the last 2 years its the basic complaint I have seen. Lag and disconnects due to high ping times. Region lock it, OR, add in a huge disclaimer for everyone outside of region to see. I know there is an EU server, and I KNOW K-Tera is still goin strong. IF I played on EU server from North America or even K-Tera I would expect to see high ping times, lag, frame drops, and disconnects. I would accept it and move on, not make a giant stink about it within their forums or in game. It's a game, whos foundation is built upon the backbone of the internet. A game with massive memory leaks and an economy that has gone to crap since the last 2 server merges. Stupid RNG on enchanting gear higher than HO and nearly impossible to find a group for endgame content, yet we still play. Some of us have been here since launch and we make less noise than new childish players or those comin over from regions outside NA. So... yeah, region lock it

region locking doesn't fix anything. it is too old for an 8 years old game. you don't know how the internet/networking works. just get over it & play another game. it will be fix.

@MultiverseOverlord said:
EME discord? Be careful, they like to kick people out of there if they don't like what you have to say.

@Konatta98 said:

@MargaretRose said:
Nothing new, they're not really active at the forums.
Would need to comment at their discord.

@MargaretRose said:
Nothing new, they're not really active at the forums.
Would need to comment at their discord.

You got bann in discord if say something about servers

If you spend any time in Discord, you can see clearly this isn't true. It's been almost all criticism of EME and complaints about servers all week. People get banned for a) RMT, b) personal attacks against staff or other players, c) using really inappropriate/unacceptable language, or d) excessively spamming memes (typically despite multiple warnings). In the off chance anyone gets banned from Discord for a reason that's in any way borderline (they acted badly in the heat of the moment but don't have a pattern of it), they can send in a support ticket and the whole thing gets reviewed by the staff. Sometimes the staff will give people a second chance.

Most of the people who say they got banned for "giving their opinion" or "talking about something" usually actually get banned for being an [filtered].

Anyway, they did some maintenance tonight to try to apply further mitigation against the issue. It hasn't totally fixed everything, but the general word is that it's getting better. They'll continue to monitor for further issues. In the meantime they reset all entries again and are keeping the Coin cost at zero for all instances.

Ok white knight. Actually im tired to try speak "good" because never got a answere or something about the issue.
We got a "oh we have a issue 3-4 days later when server drop start. And the "compensation" its ok but how can do or use that compensation when cant play or done any dungeon. We lost consumibles and time trying clear FA or CSN and kick people because their got mad with server status and they lost the "reset entrance"...

But well, im play this game for 6-7 years and missing the good comunication what we have before with gm/staff.

@Konatta98 said:
Ok white knight. Actually im tired to try speak "good" because never got a answere or something about the issue.

Okay sure, but telling the staff to go [filtered] themselves on this forum (or on Discord) isn't going to change anything. It just increases the chance you get banned, and then you lose the voice you have. Trust me, everyone is frustrated by this situation, and EME is extremely aware of how frustrated people are by the fact they didn't communicate more clearly about what's going on. You can be justifiably mad without crossing the line.

Well now they change the server and now i play with 200ms xD good job i guess :)

and EME is extremely aware of how frustrated people are by the fact they didn't communicate more clearly about what's going on.

And at what point is EME actually going to communicate anything? I mean, directly, here, on the forums? Not via a liaison.

TERA PC - General Discussion#84 DawnzZ04/05/2020, 01:04 AM

Simple solution to this problem.

just don't play the game it'll save you from stress and wrinkles

(insert peace sign here)

server crashed again?

Well, here we go again....

rip csn, in server que again

@MultiverseOverlord said:

and EME is extremely aware of how frustrated people are by the fact they didn't communicate more clearly about what's going on.

And at what point is EME actually going to communicate anything? I mean, directly, here, on the forums? Not via a liaison.

You know I like forums too, which is why I'm still here all the time, but the current staff aren't forum people. They made it abundantly clear they prefer Discord. So if you want to interact with the staff, you have to go there, since that's where they are. The forums are legacy from before the current staff's time, and if they had to start all over again they probably wouldn't have one. A few of us still try to relay messages because we know some people don't like Discord... but yeah, the answer is probably never. The forum is basically a deprecated communication method, except as a convenient place to store/link to certain posts.

(That being said, even on Discord, there was a time they weren't saying anything about this issue there either, though in the last few days they've opened up a bit more re: what's going on.)

TERA PC - General Discussion#89 noctred04/05/2020, 05:30 PM

@counterpoint said:
You know I like forums too, which is why I'm still here all the time, but the current staff aren't forum people. They made it abundantly clear they prefer Discord. So if you want to interact with the staff, you have to go there, since that's where they are. The forums are legacy from before the current staff's time, and if they had to start all over again they probably wouldn't have one. A few of us still try to relay messages because we know some people don't like Discord... but yeah, the answer is probably never. Particularly now with no Community Team, the forum is basically a deprecated communication method, except as a convenient place to store/link to certain posts.

(That being said, even on Discord, there was a time they weren't saying anything about this issue there either, though in the last few days they've opened up a bit more re: what's going on.)

So... do they at least monitor the bug report forum or do they just straight up ignore everything that goes on here?

And again server take a break.

@noctred said:

@counterpoint said:
You know I like forums too, which is why I'm still here all the time, but the current staff aren't forum people. They made it abundantly clear they prefer Discord. So if you want to interact with the staff, you have to go there, since that's where they are. The forums are legacy from before the current staff's time, and if they had to start all over again they probably wouldn't have one. A few of us still try to relay messages because we know some people don't like Discord... but yeah, the answer is probably never. Particularly now with no Community Team, the forum is basically a deprecated communication method, except as a convenient place to store/link to certain posts.

(That being said, even on Discord, there was a time they weren't saying anything about this issue there either, though in the last few days they've opened up a bit more re: what's going on.)

So... do they at least monitor the bug report forum or do they just straight up ignore everything that goes on here?

I tried to make a sticky thread there to tell people basically to send in a ticket:
https://forums.enmasse.com/tera/discussion/32309/please-send-a-ticket-for-technical-support#latest

I do try to check that forum from time to time to pass things along, but I don't think any developers are actively monitoring it looking for bugs.

Are the login servers down right now again? I closed and re-opened them but can't seem to get back in.

Lots of people on Velika are getting disconnected atm

I can log in just fine. Just can't go past server selection screen.

Here we going again

yeah, that happens for some reason. it'll also say "character is already logged in" or something similar occasionally.

TERA PC - General Discussion#97 MyuuMew04/09/2020, 01:12 AM

i cant even connect to the servers refreshing them just makes them dissapear too

Velika just Disconnected for me

You can contact Tera Online dev tracker at contact@teradevtracker.com - Privacy policy - Tera Online dev tracker is not affiliated with Tera Online or En Masse entertainment.