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Viewing dev posts for topic: user-authentication-failed
Sd123as wrote: »
Halrath wrote: »
Customer support has a handy little guide here.

Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?

You should be able to access any of these Accounts after a 24 hour period has gone by, and as long as you remain under the 6 Accounts Accessed per 24 hour time frame, you should no longer see this error going forward.

Unfortunately, if it is currently blocking access to a particular Account, there is nothing our Support Team can do to resolve it until the time frame has past.
Customer support has a handy little guide here.
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