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Viewing dev posts for topic: tera-store-issues
K9RNLGMGLT wrote: »
[filtered] I met the same problem with you

You may also want to try manually clearing the saved User Interface information that the server is holding onto for your Account.

You can do this by going into your Options, UI Settings menu and clicking these 3 buttons :

Reset UI Positions

Reset UI Scale

and Reset all ( found at the bottom of the window )
LancerJiva wrote: »
Ashno wrote: »
Is your launcher logged into the same account that's trying to access the store?

Yes it is. I don't close my launcher or anything.

Try closing your launcher. Log all the way out of the game, close the launcher, and log back in. See if that resolves it for you.
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