http://i.imgur.com/7FEywde.png

Any follow up/replies/answer?

We've sent out bank tabs to all affected players, the last batch going out this morning. You should find them in your item claim. If you haven't received them, make sure you log out, close your launcher, and then log back in. Sorry for the delay, but we've been working with the customer support and operations team on this issue all week.