We have received reports from TERA players on Xbox and PlayStation where sometimes they do not receive EMP after purchasing it or sometimes they receive double the EMP that they purchased. Our team investigated the problem and we believe we have found the underlying cause.

We will deploy a fix for this issue in the next few days that will make EMP delivery much more reliable. After we deploy our fix we will review past transactions so we can deliver missing EMP to players who have not received it.