Dando uma olhada em suas tentativas de login recentes, parece que seu acesso estava sendo bloqueado para nossos servidores norte-americanos, devido a um serviço VPN / Proxy habilitado, que bloqueamos.
Se você desativar esse serviço VPN / Proxy (ou talvez tentar escolher outro), você deve ser capaz de acessar a conta.

"Taking a look at your recent login attempts, it seems like your access was being blocked to our North American servers, due to a VPN / Proxy Service you had enabled, which we have specifically blocked."
"If you disable that VPN / Proxy Service ( or perhaps try choosing a different one ) , you should be able to access the Account."

If you still have any issue afterwards, you'll probably want to submit a Support Ticket.