At Ninja launch and for a short time afterwards a lot of players were getting high latency for a number of reasons:

1. Dungeon and Battleground servers were getting a lot of traffic. This was fixed during the maintenance on the 18th.
2. DDoS attack on one of our ISPs (Caused outages last week)
3. Failed router at one of our ISPs (Caused outages last week)
4. DNS problem in our data center (Caused latency this past weekend)

A lot of our time was spent correcting those problems and we did post updates to the forums during the outages. Right now we are not seeing the kinds of problems we saw last week: high disconnect errors, unusually high internet traffic reported on an ISP, router error alerts, or unusually high resource usage on any of our TERA servers.

You can experience high latency if your network connection is coming from a particularly congested location, such as an apartment building, if you are playing over a Wi-Fi connection, or if there is a routing problem anywhere along the network between your computer and our data center in Chicago.