I see the problem. There isn't a way for players with multiple TERA game accounts to specify which game account they would like Elite applied to. When they sign up for Elite Status, the benefits do not get correctly applied. We are working on a fix for the problem, but it will be a while until it is fixed on our web site.

Please make sure you contact support so they can get your Elite Status set up for you. I'll post an announcement to the forums when the multiple TERA accounts error is fixed.