It’s been a little over two weeks since our TERA Proxy DMCA requests were executed by Discord and GitHub. We have seen the frustration and worry this has raised among members of our community and we understand the reasons behind them.

TERA Proxy has existed for some years as a controversial platform for modding TERA. It has been used to build or support some tools into the game that players have come to rely on; like a DPS meter, some UI and some optimizations that reduced ping and lag. For some players, these optimizations have become vital.

Unfortunately though, some players have also used these tools selfishly for cheating or griefing.

Those players for whom Proxy has contributed to their enjoyment of TERA are understandably upset. The Community Team here is sympathetic to their position (though not necessarily with all of the ways they've chosen to express their frustration) and we are actively communicating with Bluehole to identify solutions to underlying problems that Proxy solved for these players.

The TERA community has felt unheard and under-served for some time now. Many of you may feel numb to messages and community addresses that come off like platitudes. The current Community Team at En Masse is well aware of this situation and taking lengths to remedy this over time and in response to this specific situation.

Community feedback we’ve received following the takedowns has made it clear that the players want certain features these third-party tools provided and we feel it’s our duty to provide a solution.

To start, we’re working directly with veteran players and long-time members of EME staff to ensure we properly contextualize all of the feedback that we are passing along to the developers in order to avoid past pitfalls and process traps. So far, this has been well-received. Bluehole is responding to us with higher urgency and at a higher level than in the past; there is an active and shared interest between EME and Bluehole to find solutions for an in-game DPS meter and UI optimizations. EME is devoted to investing our own resources into building out these solutions as well.

It is still early days, but we are working on reallocating internal resources, reaching out to talent outside of our organization, investigating ways to enable, empower the existing mod community to find and build their own secure and sanctioned solutions. In short, we’re actively exploring any and all avenues to address ALL of your feedback (Proxy-related or otherwise) in a more agile, creative, and transparent manner.

Meanwhile, we’re working to improve our relationship with the community following these takedowns by more openly communicating our progress towards providing meaningful replacement solutions and fostering a collaborative spirit surrounding their development. We hope this can be a rallying moment in TERA’s history where we can all come together to build a brighter future for Arborea.