Tera Online dev tracker

All devsAliila (Associate Producer)Araya (Customer support MGR)Burble (Security Specialist)Cade (Associate Producer)CobaltDragon (CS Specialist)Denommenator (Senior Producer)DonkeyProphet (Product Manager)Geletron (Technical Producer)Halrath (Associate Product Manager)KitTeaCup Lawllipops (Producer)

LongClaw (CEO)Malrok Noesis (Product Manager)PhoenixGrey (Forum moderator)Pwnyx (Sr. Director Digital Marketing)Rayner (CS Specialist)seandynamite SingleBear (Sr. QA Lead)Smoreceror (Community manager)Spacecats (Community Manager)Treeshark (Producer)More

Viewing dev posts for topic: emp-not-delivered

View all dev posts in this topicEMP NOT DELIVERED? 09/26/2018, 09:38 PM CobaltDragon (CS Specialist)

I've removed multiple Forum "Personal Attacks" from within the Forum Thread.
Continued Forum Violations will see additional action taken.

View all dev posts in this topicEMP NOT DELIVERED? 09/25/2018, 11:28 PM Halrath (Associate Product Manager)

FDXL9MWJR5 wrote: »

I got in touch but I was ignored.

My purchase was approved today and I received nothing. I contacted Microsoft and Enmasse, and my card company. I just got success with Microsoft and the card company. the two companies said that the purchase was successful. that is, care. Take this as an example.

The support team is running behind due to a surge in tickets after the TERA PC server merge. They're getting to tickets as fast as possible. Sorry about the wait--we understand it's no fun.

You can contact Tera Online dev tracker at contact@teradevtracker.com - Privacy policy - Tera Online dev tracker is not affiliated with Tera Online or En Masse entertainment.