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Viewing dev posts for topic: elite-status-not-working-in-game-issue-started-on-morning-of-5-13-16
We are looking into this issue. It appears that players that have multiple TERA game accounts that get Elite Status may not get Elite status applied to the correct account. Our support team is manually helping players get their Elite Status right now, but I've assigned a developer to take a look at the issue. I think we can have a fix deployed early next week.
We found that one of our servers was reporting incorrect subscription information to TERA. We have restarted the subscription service on the bad server so you should be able to see your Elite Status bar now if you exit the game, close the launcher, and then restart the game.
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