TERA Online dev tracker
Toggle all posts
Viewing dev posts for topic: cannot-submit-a-support-ticket
And we are also working on the ticket submission problem now. Sorry for the trouble!
Bellatrixie, this means your character is stuck. It can happen if you get disconnected while on the Pegasus or while teleporting to a new location. Many times this can be fixed by running a file check, which is under the Tools menu in the launcher, then having us move your character to a new location, then running the file check a second time. If you let me know when you have run the file check, and the name and server of your Elin Gunner, I will try moving her.
You can contact Tera Online dev tracker at contact@teradevtracker.com - Privacy policy - Tera Online dev tracker is not affiliated with Tera Online or En Masse entertainment.