Over the next month, we will be making some changes to our support offerings . Our goal is to streamline where possible and make the most efficient use of our resources, while also increasing the number of solutions we present on our site that will allow players to resolve their issues quickly without needing to submit a support ticket.

There will also be a change to our support chat beginning on Tuesday, September 1. We will continue to offer live chat support for a selection of account management related issues, but if chat is not listed as available for the issue or question you have for us, rest assured you can submit a support ticket and we will answer it as quickly as possible.

Our commitment to helping our players have the best gaming experience possible has not changed, and although we hope you don’t encounter any problems, if you do we will be here to help!