The last two weeks have been fairly hectic, with some issues driving higher than normal support traffic our way. Our current response time on tickets is at 5 days, but we are working hard to bring that number down as quickly as we possibly can. We really appreciate everyone's patience.

Also, as a reminder, please, please, please avoid contacting any of the gold sellers that you may see spam chat in the game. These are not legitimate businesses. They are using stolen credit cards to obtain EMP that they then pass along to you. If you provide them your card number, you may as well consider it compromised as well. We are taking action to block the gold sellers and ban their accounts, but we are also taking action against accounts that purchase the gold from them. It is just not worth it.