TERA Online dev tracker
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We are currently working on the issue causing many players to have difficulty logging in to the game and the web site. The primary errors players are receiving are 8000:0001 and 0112:0000.

We are also aware of purchases from the store either taking a very long time to be delivered, or appearing to not deliver at all.

We will update this thread with any new information as soon as it becomes available. Thank you for your patience while we get these issues worked out.

Update 10:22am - The issue should be resolved now, but we are still monitoring the system. Please let us know if you continue to have login issues.

Update 11:20am - Everything should be processed by now. If you are still having launcher login issue, please exit the launcher and try again. If your elite status have not been updated, you need to re-log into the game for it to take effect. Items purchased should be delivering properly now.
Edited by: Aliila 9 months ago
The issue should be resolved now, but we are still monitoring the system. Please let us know if you continue to have login issues.
Yvanka on 03/01/2014, 10:22 AM - view
After about an hour of purchase I received my item in the item claim. Just to let you know!


It may take sometime for the system to catch up. We'll keep you updated :)
Everything should be processed by now. If you are still having launcher login issue, please exit the launcher and try again. If your elite status have not been updated, you need to re-log into the game for it to take effect. Items purchased should be delivering properly now.

We'll continue to monitor the login system.
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