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Viewing dev posts for topic: /forums/general-discussion/topics/Iovation-Not-Available
A little bit about Iovation. It's a service we use to track and identify banned players and fraudulent users (like people who use stolen credit cards), preventing them from logging back into the game or making new accounts.

Our Privacy Policy still applies, and no information collected about these accounts is shared with 3rd parties: http://tera.enmasse.com/legal/privacy-policy

If anyone is getting a different error message (other than iovation) when trying to log in, please post it here as well.
Account services are back up and you should be able to log into the game normally again.
I do not have an ETA yet, but I will update this thread as soon as I have one. We had to shut everything down for this maintenance and some of our services are now having problems communicating with each other.
We are taking a look at the problem now.
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