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f3ck4r wrote: »
I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.
Few weeks/months seems like an eternity for us.

Updating these shops is a manual process, requiring one or more EME Staff to go looking for all of the items / costumes / weapon skins.

In the case of the Fashion Coupon Store, I wanted to make sure we identified as many missing skins and costumes as possible.

It might seem like an easy task at first glance, like a "Fix It" single button press, but trust me, it's not...

There are multiple different versions of the exact same items, some for our region and some for other regions.
Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.
I am personally working with @seandynamite to finish it by today / tomorrow.

More details surrounding what is going into it will get posted, though it might be in the Patch Notes, instead of here in this section of the Forums.
I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.
I for one am glad that they have gem boxes in the shop. I just wish they would keep them. ive always said that they need some sort of gold voucher in the cash shop so we can buy gold.

If gold is purchasable (rather than created in game by effort,) it destroys the economy. F2P games, at least healthy ones, are supported by all the players, not just the spenders.

If you remove the incentive for spenders to interact with free players, then the economy goes belly up very quickly. There is no incentive to bring cosmetics/vouchers/mounts into the game for other players. Free players who farm 4-5 hours cannot compete with a quick purchase of 100k gold. The final death knell is the actual injection of gold into the economy causing inflation.

Permanent Gem boxes would totally destructive for TERA.
The decision to release this item was made between BHS and myself, Player Council had no impact nor were they consulted, as @counterpoint said. It is based on an item that KTERA and other territories have released. This is not an EME only item. Just to be clear.

Oh so this ham-fisted idea was your brainchild? That makes so much more sense now.

LOL
While we are always watching CCU, we have not made any plans or announcements regarding server merges.
FWIW I have been conducting user interviews and research on how I could better make Elite useful by focusing on multiple player types (such as brand new players, leveling players, PvP players, dungeon players, etc...) and coming up with lists of things that focus on each player type. Unfortunately, many of the things are tied to what I can get from existing items/buffs (requesting new features/items takes quite a bit of time) but I will be looking to do a relaunch of TERA Elite Status soon. In the meantime, I think the consumables box and elite gift box probably can use some updating, along with a new mount. Mount changes are relatively easy, though I'll dispel that we will be giving dragons or phoenix (or flight suits for that matter - that has multiple requirements and makes it really difficult to give out) but there's a plethora of other mounts. And I agree with an earlier post, they need refreshes more often than they are getting now.

Oh good.

So judging by the fact that you said in game shops would be addressed in October, and it is now days from March and we still have had zero shops actually changed (and all that happened was it was moved, and then deleted,) we should expect elite box changes sometime in 2019 right?

I speak sarcasm too, so yes. Expect it in 2019, @CassandraTR - hold your breath while you're at it.

on a different note, @counterpoint , did eme ask the player council what their opinion was concerning gem boxes before they brought them out to the store? if so, what did you guys say about it?
Since there's no community rep for TERA PC right now, there's very little dialog with Player Council. There was no consultation on gem boxes.

The decision to release this item was made between BHS and myself, Player Council had no impact nor were they consulted, as @counterpoint said. It is based on an item that KTERA and other territories have released. This is not an EME only item. Just to be clear.
Zoknahal wrote: »
Teekz wrote: »
@Zoknahal how about you leave my daily & rep bonuses alone just cause you don't need them does not mean they do not help people who are smart enough to find a use for them. Only reason I pay for elite honestly, and for a mount elite should NOT be a flight suit or Dragon/Phoenix.

The only reason why someone would farm the old dailies, would be for the hats to be honest, hats that you can currently get through the fashion coupons, ever since they were introduced into the Federation Bill shop, and now since its going out of business, you can get them through the Fashion Coupons for the time being.

If you however are after the Black Panther mount, then elite would make it a lot faster to get because you need a specific item from each reputation vendor. But currently, its a 275 mount, and being realistic, with flying mounts around, and one you can get for free at lvl 65, no one would be interested in a ground mount with a 275 speed, only for the looks and maybe earning yourself some legacy item, which again, is not anymore, since the actual legacy version of that mount, had a 280 speed. I honestly do not see any use for the old jewelry that the old reputation merchants sell.

Elite has to have something attractive for players that wish to pay for it. Having outdated benefits that only work with outdated content, is not attractive for players seeking a QoL benefit for end game, such as doubling the rewards for Vanguards for being elite. In the long run, speaking from a business standpoint, EME would make more money by making elite more attractive to this specific part of the playerbase, rather than keeping it the way it is, and constantly getting threads like this to implore for a change on Elite.

FWIW I have been conducting user interviews and research on how I could better make Elite useful by focusing on multiple player types (such as brand new players, leveling players, PvP players, dungeon players, etc...) and coming up with lists of things that focus on each player type. Unfortunately, many of the things are tied to what I can get from existing items/buffs (requesting new features/items takes quite a bit of time) but I will be looking to do a relaunch of TERA Elite Status soon. In the meantime, I think the consumables box and elite gift box probably can use some updating, along with a new mount. Mount changes are relatively easy, though I'll dispel that we will be giving dragons or phoenix (or flight suits for that matter - that has multiple requirements and makes it really difficult to give out) but there's a plethora of other mounts. And I agree with an earlier post, they need refreshes more often than they are getting now.
I believe there is a plan for a stream next week.
Killstyle wrote: »
I also didn't see mentioned if we are getting a free character slot to fit the new class.

Yes - we will give one out to every account on first login during the first week after Counterpunch is released (starting on March 13)
HAAYAAKD43 wrote: »
its time for a new elite mount plz.
@seandynamite

ideas?
I asked if there was going to be a Stream on Twitch today, and regretfully it sounds like it will be a no, opting to give more information the following week.
Oh okay, I'll see if I can look into whether more regions are included than what was available in the Technical Test.
The answer I received was Yes, this Open Beta will allow more locations to participate than what was originally offered during the Technical Test.
It is my understanding that more specifics details surrounding this will be announced a bit later.
Oh okay, I'll see if I can look into whether more regions are included than what was available in the Technical Test.
WCWKXCHTTG wrote: »
i have a important question that would be nice to be answered by one of moderators , can Brazilian PSN and from other countries play the game with its own account ? cuz at TT i had to create a NA account to play cuz my Brazilian PSN wasnt able to play . hope some adm answer me cuz alot of ppl had this issue at TT , and at open beta most of my friend are gonna play but i doubt that they will create a new account just to play tera ; tks
Ps: sorry but english as u can see isnt my main language ^^
I'm not sure I fully understand this question. Could you provide a screenshot or more detailed description of what you had to do, in order to play on the NA Servers ?
Closing as there is already a thread regarding the Federation Gem Crate.
ElinLove wrote: »
oh yeah reminds me I have a swagger suitcase for sale heheheeee

Is that the name of something we sold?! If not maybe that's what I'll name the human male garment box
Thanks.

As a follow up question to #4 on your list do you know if we will just be able to keep and update the open beta client on console for the full release or will that be a aseperate DL.

Sadly, the answer is somewhat the same as above with the Technical Test update to Open Beta install, that at the time it's something we haven't tested, so it may be possible, but TBD.
Is there a need for a Code or Invite to participate in Open Beta ?
- No Code or Invite required, TERA will be available for Download in the Xbox / PS4 Stores on March 9th starting at 6am PST

Will there be a wipe following Open Beta ?
- Yes there will be a Wipe following Open Beta. One advantage to this, will be that it allows us to give out prizes during the Open Beta at different intervals, and the wipe allows us to maybe give out things we wouldn't normally provide.

Will there be a separation between Servers ?
- As far as I am aware, I think there is a separation at the moment of PS4 EU / PS4 NA / Xbox EU / and Xbox NA. Unsure if that will change in the future.

Can I keep my Technical Test install and update it when Open Beta starts ?
- I am lead to believe, that it will attempt an update of an existing install of the TERA Console Technical Test. We have not had a chance to test that update yet, so at this time, the answer is kinda more of a TBD with the possibility of yes.
I'm an idiot. Yes. 19 is correct. editing like it never happened.
Let me clear that up -

1. Similar to what we did with Eliin Gunner launch, you will NOT be able to gender/race change to the Male Brawler at launch. You will have to create a new character and level it. Similarly, that restriction will not be permanent.
2. Character slots are being raised to 19 - if you log in during the first week after the launch you will get a character slot for free (this is also like we did for Elin Gunner launch)
@CobaltDragon
I believe we'll be doing the same thing as what occurred originally with High Elf Female / Castanic Female Gunners.

So we will be getting another character slot with the male brawler?

Yes, and a raise of maximum number of slots to 19 total.
RSS feed in the launcher is now fixed.
A little while longer, yes. It will depend in part how the open beta performs. We ironed out a lot of issues during the previous technical test, but we anticipate the load during open beta will be quite a bit larger so hopefully things run smoothly.

This is the reason we opted to do an open beta instead of a closed beta, we really want to stress test the server to ensure we're ready for launch.
No Code or Invite needed.
On March 9th, TERA will appear in each Console's Store and will be available as a free download.
I believe we'll be doing the same thing as what occurred originally with High Elf Female / Castanic Female Gunners.
Added a new known issue - RSS feed on launcher looks crazy.
Maintenance is over! yay!
Yeah sorry updating the news post - it's 195. I had to change the price at the last minute and it didn't get communicated through to the staged news post.
Maybeeee... B)
EvasiveFox wrote: »
Rathgar wrote: »
Man, I have to quit Tera now. This will kill my will to play. You can't be serious that we all lose what we've had for years and then have to grind RNG to replace it. This game is over. So very over. Just shut off the servers now.

A friendly reminder to keep posts constructive and offer feedback / suggestions, instead of making statements that violate the Forum's Rules.

I love how you only scold me but no one else. Gotta love when EME has a personal vendetta against players that have paid for Elite for years.

Sorry EvasiveFox. There was no personal vendetta against you. There is a time and a place for direct Moderation, as well as friendly reminders.
Rathgar wrote: »
Man, I have to quit Tera now. This will kill my will to play. You can't be serious that we all lose what we've had for years and then have to grind RNG to replace it. This game is over. So very over. Just shut off the servers now.

A friendly reminder to keep posts constructive and offer feedback / suggestions, instead of making statements that violate the Forum's Rules.
Server status page will be unavailable until it gets ported into the new site.
Babbelsim wrote: »
I stand corrected. After getting more information on this, I did find out that we asked Nexon to share their videos with us, which they agreed to do. Sorry for the prior misinformation.

@CobaltDragon can we pls have a awnser or explanation to my question? ty

More info will be coming soon. I haven't seen how this system works, so I can't give you a confirmation yet.
I stand corrected. After getting more information on this, I did find out that we asked Nexon to share their videos with us, which they agreed to do. Sorry for the prior misinformation.
Hello all!

Today our faithful web team has launched a new version of the TERA website, which includes features pertaining to the XBONE and PS4 console versions of the game (as well as offering a mobile responsive version of the site!). As such, I wanted to give you some info about the launch state of the site:
  • Product Roadmap will be brought back into the site (for the time being, I will create a new Discussion in the News and Announcements section that will get pinned and updated until we get a site version)
  • Server Status page will be brought back into the site
  • Older news posts - the site will launch with all the most recent news posts, but the entire list of old entries will not be imported into the new site format
  • Guides - some guides will be going away, and some will be getting facelifts over the coming months to make them more agnostic to platform version
  • Patch Notes - patch notes will be posted in a new TERA PC Patch Notes forum - the latest will be pinned as an announcement to the top
  • In-game Welcome Window - this page will be broken for a little bit while the web team rewrites the code to feed the page

New site probably means some bugs here and there, and our team will be bug-squashing as they work through that and other feature requests. We appreciate your patience as we work to keep up with it all!

-seandynamite
Hey all! We got a bit of snow up here in Seattle this morning and that delayed some folks from being able to start maintenance. As such, servers will be brought down at 9 a.m. PST (logins have already been turned off) and maintenance will be extended until 12 p.m. PST (though hopefully we'll still meet the original 11 a.m. PST time.
While Gameforge actually logged on their characters and took screenshots, EME just decided to once again half [filtered] everything and steal a video from a youtube of someone showcasing the hair styles :+1:

What you have stated is not what occurred. The uploaded Youtube Videos showing the new Hair Styles were created and uploaded by us.
Yes we'll post a full event schedule prior to the build going live
We haven't received the final version of the build yet so I can't give you an definitive answer. HOWEVER, in our current version, both items (the elemental essence and the fragment item that awards emeralds) are in the loot table for the Hard Mode version.

When the patch notes publish before the build goes live you should get a definitive answer.
This thread is devolving into bashing EME and or BHS and I'll go ahead and close it now. @CobaltDragon @SingleBear and I are working on the shop update.
Vulcarion wrote: »
Is it just me, or are the rewards for this current Guardian Legion event kinda, lower, than what we expected? I remember, looking at the event calendar in weeks past, and talking with some friends about how we were gonna spam this guardian legion stuff for this week together. Now that they've seen the extra rewards, the most common response I get is "why bother?".

I think maybe a x1.5 or x2 bonus to the actual guardian legion credits themselves would've been neat. But beyond that, I find that the content is actually very rewarding in itself (honestly, I feel like increasing the gem box drop amount whatsoever would be overkill). However, the biggest complaint I hear about it is the immense amount of time it can take if you're not geared to the teeth and overly proficient at whatever class you're using. So maybe, increasing the actual points acquisition instead of the actual drops would make for a more attractive event?

Honestly, I can't speak for other servers, but I did the content on my home server of Fey Forest on and off throughout the day today and it seemed to me like there was about the same if not less people doing it than what I'd seen in the past few weeks at similar times. I understand that this is a week long event, and so it wouldn't make sense for it to have excessive "once in a year chance" kind of rewards, but it just doesn't feel like theres much of an event going on at all atm.


Thanks for the feedback on it - we will be running those kinds of events in the future as well - this is one of those "some folks will get a lot of use out of it, some won't" kind of events, so we're trying as many different things as we can (that don't break the servers, that is) to see what works and what doesn't.

I have a feeling you'll see those double-type events in the near future, but just wanted to say thanks for the feedback.
Oh I'll snuff out the conspiracies - this week's patch/maintenance has nothing to do with Fashion Coupon shop updates. That can be done live while the servers are up with our GM Tool. The maintenance this week is going to patch some server crash issues.

See? I'm helpful!
Ahhhhhh the monthly "Is TERA dead?" post - I was wondering if we'd see you come up in February.

And I finally have an answer: "No. It's not."

If the post was meant more to focus on the "Will BHS improve TERA?" part, then I also have an answer: "Yes. They will."
This issue has also been reported for review.
Anotsu wrote: »
ElinLove wrote: »
Anotsu wrote: »
ElinUsagi wrote: »
Anotsu wrote: »
The question is whether EME will go through the hassle of getting the same optimisation KTERA has implemented here as well.

That's up to BHS.

As in forwarding the message to them, of course.

Probably already done and repeated countless times. But we know how BHS loves just showing the middle finger instead

Probably? It would be nice to know if they did that tho.
That is why these kind of threads appear time after time because this an ongoing issue since forever, and I don't recall any response from EME about the matter, at least through the past year.
I just hope to see a response from EME such as "We will forward the message to BHS". Of course get updated about the matter as well, if it's gonna happen or not. The worst thing is sitting in the dark, and that's personally the thing that puts me off about EME the most.
Not like they're going to read this message and change anyway, whatever.

This issue was already reported to Bluehole, but no updates have been provided back to me about progress.
Actually Feb. 31st. Get it right.

;)
We turned on today's event and made this post, in case you missed it:

http://tera.enmasse.com/news/posts/guardian-legion-bonus-rewards
Oh dang - just an oversight! Discounting now!
As I said, items that were left out of the event due to it's poor performance will be added either to a later event or to next month's calendar! Thanks!
PERMANENT! It's bankable as long as you don't equip it.
Well folks, the TERA Allegiance event is a complete and total enigma as to how and when it wants to work, so we are abandoning it for this weekend's event. BUT DON'T PANIC! We don't want you to walk away from the weekend empty-handed!

We have decided that instead of requiring cumulative time to distribute the daily rewards we promised, we are just going to mail them to you on first login for each day. Unfortunately, due to the ability to trade/sell/exploit many of the over-all rewards, we had to remove many of them from this event (with the exception of Dragon Scales, which we TRIPLED in quantity over the course of the weekend). However we will make those up by adding or increasing the calendar rewards for those items on next month's calendar where we can. As such, here is the structure and rewards you can look forward to:

From 3 PM PST today, Friday, 2/16, until 3 AM PST on Saturday, 2/17 [that's 12 hours from when we kick it off] you will receive in your parcel mail, within a few minutes of logging in:
  • Valkyon Health Potion x 3
  • Friendly Feast x 2
  • Friendly Noctenium Infusion x 400
  • Apothecary Dye x 1
  • Strong Bravery Potion x 2
  • Superior Noctenium Elixir x 1
  • Dragon Scale x 3

From 3 AM PST on Saturday, 2/17 until 3 AM PST on Sunday, 2/18 [that's 24 hours] you will receive in your parcel mail, within a few minutes of logging in:
  • Valkyon Health Potion x 3
  • Friendly Feast x 2
  • Friendly Noctenium Infusion x 400
  • Apothecary Dye x 1
  • Strong Bravery Potion x 2
  • Superior Noctenium Elixir x 1
  • Dragon Scale x 3

From 3 AM PST on Sunday, 2/18 until 3 AM PST on Monday, 2/19 [that's 24 hours] you will receive in your parcel mail, within a few minutes of logging in:
  • Valkyon Health Potion x 3
  • Friendly Feast x 2
  • Friendly Noctenium Infusion x 400
  • Apothecary Dye x 1
  • Strong Bravery Potion x 2
  • Superior Noctenium Elixir x 1
  • Dragon Scale x 3

In addition to celebrate the year of the dog, on your first login after 3 PM PST today, Friday, 2/16, until 3 AM PST on Monday, 2/19, you will receive in your parcel mail, within a few minutes of logging in:
  • Puppy Mask x 1
  • Pound Puppy Box x 1

If you don't get them the exact minute you log in, give it a few minutes, we've seen that sometimes the tool will send them one minute apart, so it could take up to 15 or 20 minutes to get all your goodies.

One last note: you may have noted that we have removed the Jiangshi hat accessory from this event; we will instead add it to a different future event.

Sorry for the last minute pivot but I have to give mad props to @SingleBear for testing, shifting, testing, proposing ideas, looking for solutions, testing, and finally executing.
Wouldn't be so bad if THE DANG EVENTS WORKED AS INTENDED.
The event (when we bend it to our will and make it work) will be for any level characters.
HLK76PFWXT wrote: »
I promise that it is not March 31st. Also, not March 30th. Or March 29th. Or March 28th. Or March 27th. Or March 26th.

You never said which year! B)

This is so true.
What's happening? This...

Screen_Shot_2018_02_16_at_11.14.42_AM.png

Unfortunately, even with some creative work trying to point tools to work at other environments, TERA Allegiance event is still not running on live. We are now looking into ways to make this work using other means. More to follow...
@ElinLove
ElinLove wrote: »
So, the asian gets offended by something on the NA server... Guess... you could play the asian versions just for a change of pace.

"The Asian...?" ...what do you mean by that?

Also, that is a terrible f*cking attitude to have. There are Asians, south-east Asians, Asian-Americans, and Asian-Canadians that play this game... tons of them. Many in my guild (even some Brazilian-Asians!)

Just because you don't celebrate something doesn't mean it's not important to someone else, or that they can't have an opinion about it because you don't. Terrible attitude you have.

@seandynamite

The event is still not working.

We are aware and working on it - I have posted an announcement post that we will update as we gain more information - currently it is working on internal test environments but not on live so we're trying to track down whatever technical glitch is blocking it.
UPDATE: The event is running as intended on our test environments but for some reason won't trigger on live. We are still looking into the technical issues that could be causing this.
ElinLove wrote: »
ElinUsagi wrote: »
I chained him to his seat. HE IS GOING NOWHERE. MWAH HA HA HA
Drachen-Figur-Angekettet-LED-3_600x600.jpg


Thta's so sad :cry:

piBOCBr.jpg

There, now it's CobaltDragon!

totally not halfassed edit huehue

You just won the internet.
We are currently looking into why the event did not trigger at the appropriate time this morning - @SingleBear or I will update this thread as soon as we have more information (or if we can just kick the stupid thing into working).
-s-
We are looking into reports that the event isn't working.
I chained him to his seat. HE IS GOING NOWHERE. MWAH HA HA HA
I promise that it is not March 31st. Also, not March 30th. Or March 29th. Or March 28th. Or March 27th. Or March 26th.
clfarron4 wrote: »
@Werid https://docs.google.com/spreadsheets/d/19Ws1xFVTik93aSbf2fMkz3ZQmIY_uiEm5pXuSTqVRbk/edit#gid=0

https://forums.enmasse.com/tera/discussion/21166/vanguard-rewards-what-does-increased-rewards-actually-mean#latest

What I want to know is what does Increased Reputation apply to at level 65, because I'm pretty sure it doesn't apply to Guardian Missions (the only active reputation source that is useful at level 65);.
I believe "Increased Reputation" actually means an increase in Vanguard Credits.
No, I am not leaving, haha. =)

When the Parcel Mail message was originally written, it was going to be a "Call to Arms" for the BAMassacre, but with the Event now disabled, we had to quickly pivot and re-write the message going out.
Sorry if it came off as a "Thanks for everything, peace" sort of message.
Due to unfortunate performance issues caused by the BAMassacre event, we will be ending the event Wednesday at 9am PST. This should give anyone still working on the 500 threshold time to complete it.

As a replacement, we will be enabling the Triple Item and Reputation Vanguard Request events. Triple rewards will run from Wednesday, Feb. 14 at 3am PST through Saturday, Feb 17 at 3am PST.
ElinUsagi wrote: »
Wouldn't be a way to keep the 500 kill threshold but including all the rewards from the lower tier threshold wheh players reach that amount?

Sadly, no. We do not have the ability to edit the current event's reward.
After reducing the event to a single BAM kill Threshold, the server performance issues have been greatly diminished. We will continue to monitor it throughout the night.

We designed the event with multiple thresholds so that all players could participate. Some people would only have time to complete a few thresholds whereas some would be able to clear all of them. And yes, we knew that a lot of you would also know exactly where to go to clear the thresholds quickly and then move on to alts to clear the thresholds with them as well. It's super cool to us that some of you will min/max an event like this. We love your enthusiasm.

Unfortunately, the event had a negative impact on server performance and we couldn't see it thru to completion. I do hope we can bring this event back with multiple thresholds again. And the loots will be just as generous, even for you min/maxers.
If at anytime we become aware of an exploit, even one we create thru event design, we will take appropriate action and be completely visible that the action was taken due to an exploit.

We reduced the event to its current state of only having the 500 threshold due to player performance reports and server reports from our operations team.
Only the 500 threshold is available on all servers. Please continue to inform us of any performance issues you experience during this reduced version of the event. We will also be monitoring the server logs. If we continue to see performance issues we will completely disable the event.

It is unfortunate the Valentine's BAMassacre event caused these issues. We felt this would be a really cool event. Hopefully we can bring it back some time in the future once Bluehole has reworked it.
Cobalt, since you are effectively remove the majority of the event and will potentially remove even the 500 mob one if performance does not improve, are there plans for any alternative event as compensation?

Still TBD at the moment, but I think the Team is leaning towards a Vanguard Item and Rep Event to fill the void, if things do not improve.
Sateva wrote: »
Getting rid of all but one teir of the event kind of renders farming it pointless, at least make it lower than 500 if you're going to make us play the alts we can't afford to gear any more to farm this event. 100 seems fair given the situation.
Thank you for your honest feedback, though at this point, we're most likely going to stick with the 500 amount.
TERA's newest Producer @seandynamite was able to finish 500 in under an hour, so it seems like a reasonable amount for those who still want to finish their current progress.
clfarron4 wrote: »
Not going to beat around the bush here. It's not even 2pm PST, 5pm EST. You still have 3 hours at the earliest to peak.

It's pretty obvious that if you continue like this, the event is going to cause the amount of lag that we experienced on the release day of the Valkyrie class. And yes, I can already see plenty of Valks where Runeburst is only firing 4 of the hits maximum, only because this is an open world event, it affects Open World AND dungeons.

There's a reason why Gameforge killed this event pretty quickly and replaced it with their more usual Dungeon Type event (which works on the same Elin Interface icon).

As a heads up
We are aware of server performance issues with the Valentine's BAMassacre event.
Since many of you are actively participating in the event, we wanted to give you a heads-up that at 3 p.m. PST, we are removing all event targets EXCEPT the 500 kill threshold.

At 4 p.m. PST we will determine if the event is stable enough to continue, or if we need to disable it completely.
sanj66 wrote: »
but what are you all doing for us that can login, aka almost everyone and is experiencing 3-5X the latency we had before and is rendering dungeons even ghillieglade almost unplayable? whats the point of even running say rkem to get screwed over by the lag with this event, it was turned off in other regions because of this issue and you all persist on keeping it...

We have our Networking Team reviewing everything possible, and we are gathering real time data that can be directly looked into by TERA's Developer, in the hopes that an Event like this can be fully reviewed and actually optimized for later Events of this same nature.

Shutting off the Event without gathering the data wouldn't lead to any future optimizations of the Event.
Melyodis wrote: »
up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Can you put in a Support Ticket with an EME Diagnostic if you still are unable to patch the Game Client through the TERA Launcher ?
Melyodis wrote: »
Melyodis wrote: »
up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Well, just being completely honest here...
If you can't login through the TERA Launcher right now (even just to see how your experience would be with this Event), it generally means that something besides the Event itself is restricting your access to patch successful.
If you want that solved, you can feel free to contact Support through a Ticket.
Otherwise, you can certainly try to troubleshooting it yourself, or I suppose you also have the option of not doing anything and just checking back after the Event is over.
No need to make additional threads, there was one already started here.
Melyodis wrote: »
up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Can you put in a Support Ticket with an EME Diagnostic if you still are unable to patch the Game Client through the TERA Launcher ?
Naru2008 wrote: »
Pretty sure it's not rocket science as to what the cause is. (No offense meant EME.)

None taken. And you're right, it's not rocket science...it's computer science. (I got jokes.)

What we are trying to establish is exactly how this impacts our servers. Knowing that it is crushing the CPUs on our arbiter servers and not a packet issue is important. The more info we can pull and send to Bluehole the better our chance of getting the event optimized so that we can bring it back better.
We are actively tracking the performance of the event. Please continue to share your individual reports of performance issues with details: what server are you on, which hunting zone you are in, and the time of day.

The data we collect will be sent back to our Developer so that we can make the performance of the event better.

Three chars till 100 included - braveries, feasts, one mantle. No single dyad.
i wish i could give you my stuff to have one dyad..

You got a mantle at 100? Gratz
Sorry about no dyad, we kept that item rare.
Sorry about the localization issue. New text for event UI is implemented as of maintenance this morning.
The bit about "no more than 5 levels higher than you" is actually +/- 5 levels. Again, my bad, it should have been better localized.
MD5CDNFL7D wrote: »
anyone knows why AV is on but all the other servers are still off??
It should have been brought down at the same time as all the others, so I let the appropriate team know.
MD5CDNFL7D wrote: »
By the way do you know how to change my username
I mean the username on here not in the game

Here you go.
I screwed it up so I fixed it. :#
I currently have 3 level 65s - and working on my 4th (nothing compared to some of you, but I'm no slouch). So not sure where you get information that we don't play the game. I play every chance I get, so say hi to Dark.Gunny on CH if you get a chance.

Also, the streams aren't going away; as has been pointed out, we are currently looking for a CM to backfill the void left by Spacecats. Until then, Singlebear and I will do them when we can, but our time is filled working on getting v66, v67, v68, Fashion Coupon store updates (NOT GOING AWAY BTW), In game Events, BG calendar, item releases, product sales, dungeon highlights, Steam products, new starter packs, elite status updates, and about a million other things done. So please, believe me when I say we are not idly sitting around. We put in long hours and long weeks, but we are a small team and even one vacancy leaves a gap. Soon it will be filled and it will be back to normal and we'll all rejoice. Til then, patience, my young padawans.
Monster default loot tables have not changed. This is an event with its own UI and reward system.

Thresholds: 5, 15, 30, 50, 100, 200, 300, 400, 500, 1000. When you hit each threshold, the UI will offer your rewards.

Rewards: At each threshold you will receive a fixed reward and a random reward. The fixed reward for each threshold is a Strongbox Key. The random reward is rolled from the list provided.

Frosty Mantle of Indifference: I hope none of you experience this, but yes, RNG may not be on your side and you may not get the Frosty Mantle of Indifference even after clearing the 1000 threshold. You have a REALLY good chance at 1000 to get it though.

Kill credit is decided by the solo/party/raid that does the highest percentage of overall damage to the BAM. If you are partied with others then your damage is all counted together and all members get credit for kills.
Examples:
1. If you are in a raid of 9 people and some random solo player comes over and does more damage overall to the BAM you and your raid are fighting, then the system assigns credit to that solo player who just schooled your raid.
2. In the same scenario, if your raid does more overall damage to the BAM than the solo player, as y'all should, then every member of the raid gets kill credit.

We have not increased channels on IoD. The system can dynamically increase channels if the channels get too full. We are not manually increasing channels so that every group gets their own personal space as we feel it is not in the spirit of an MMO. We will of course monitor the event for any improvements we can make the next time we run something similar.

Please note, there is a correction to the thresholds we previously listed: There is NO threshold for 10. There IS a threshold for 300. Check the thresholds listed above.
will you guys be adding more channels to Island of Dawn? i got a feeling it will be overrun with players. especially those that can clear a bam in under 10 seconds then leap to the next etc.

I actually asked about this, and the answer is no, but only due to how the Event and System works.
If more channels were added, it would only spreads the BAMs out over the extra channels, meaning there would be less BAMs to find within each channel.

Overall, there will be a ton of BAMs to find and defeat, and I'll also point out that Dungeon BAMs are included.
DL7MMWLJ3W wrote: »
http://tera.enmasse.com/news/posts/valentines-day-bamassacre

Since the details is out, I wanted to ask something real quick.

Are these gonna be new BAMs or the same BAMs that we have running around right now?

"characters level 40-65 should kill BAMs of their level, or up to 5 levels higher." - I think this part implies the current BAMs that are already around right now.
Nibellung wrote: »
Gatokatzen wrote: »
Tera needs a tank healer class, which do low damage but can stand a lot critical hits, while health party. That class will be a dream. Improve queque times x one million

This was actually one that I had personally requested semi-recently. ;)

I definitely like the sound of a class that is a hybrid of Tanking and Healing.

The class would probably have pretty low DPS output, but high amount of health, high defense modifier, high balance modifier, and high resistances.
And there would be a constant flow of aggro through skills that damage outright or overtime, some of which provide health back to the character and their Party / Raid.

a Paladin class? xD

Perhaps, but the feedback I had sent in had implied that the class would be more Vampiric in nature, which would mean that the class would not walk the same path as a Paladin. ;)
I believe the details are coming later this afternoon.
Gatokatzen wrote: »
Tera needs a tank healer class, which do low damage but can stand a lot critical hits, while health party. That class will be a dream. Improve queque times x one million

This was actually one that I had personally requested semi-recently. ;)

I definitely like the sound of a class that is a hybrid of Tanking and Healing.

The class would probably have pretty low DPS output, but high amount of health, high defense modifier, high balance modifier, and high resistances.
And there would be a constant flow of aggro through skills that damage outright or overtime, some of which provide health back to the character and their Party / Raid.
Thanks for bringing this to our attention. I'll let the appropriate Team know.
tisnotme wrote: »
so theres been no stream at all today , I see
last week the just ran back ground music
so the last actual twitch stream was two weeks ago

whats going on EME ? you want viewers but what are we going to watch if you wont stream

We will most likely have an actual TERA Stream very soon.
Right now, I believe there is still a need for a dedicated TERA CM who is able to plan each Stream in advanced, along with the many other day-to-day tasks.
This issue was reported shortly after the Dragons were first introduced, and reported again shortly after the Phoenixes were added.

So far, I am under the impression that neither our Internal QA Department or Bluehole's QA Department have been able to solidly reproduce the issue in a Live Server or QA Environment.

When our players write in via Support Ticket, we generally ask the same types of questions, and then send the additional information over to these other Teams, in the off-chance some new piece of information ends up being what is needed to find the trigger.

Normally, this means that we have no immediate fix for those that write in...

Some players have mentioned that removing the flying dragon skill and adding it back has helped, while others have stated it has not.

Other players mentioned that it was resolved directly following a Maintenance.

For the sake of community transparency, I would ask all of you commenting within this Thread, to take a moment to think about what exactly was going on before the issue began, and then comment on as many of the following factors that you can think of :

- What Class were you playing on ?
- What Zone were you located in ?
- What type of Monster were you fighting ?
- What Skills were you using ?
- What Buffs did you have applied ?
- What time of day did it begin ?

If you have any additional factors that I have not thought to add, please feel free to include it, as it could be the one thing that we haven't asked that ends up leading to a resolution.

Also, if you are recording a video ( with the Passives still working) and happen to catch what triggers the Passives to stop working, that video would greatly help Bluehole's QA Team, and expedite the overall fix.
Closing this Thread as well, due to the fact that it has derailed.
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