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I am unable to reproduce this issue in our QA environment which is currently running on a future build (but not too far in the future).

I'll keep it on my list of things to keep testing.
If you contact our CS department they can teleport your character out of the area you are stuck in. Hopefully that would let you continue playing your Sorceress.
It's bugged and will be pushed to the live build during next Tuesday's maintenance (4/14). Good catch.
Here is what we figured out after digging up the Korean strings.

These are not variables, but are actual raw numbers in the tooltip. At some point we messed up the localization. Our bad.

The good news is the crystals wouldn't be affected by this localization bug. The crystals are working off the coded values and not the values listed in the tooltip.

Here is a quick list of what they should be:
"Carving Rhomb" 1.1%
"Carving Cabochon" 1.4
"Carving Hexage" 1.6
"Carving Pentant" 1.8
"Carving Concach" 2.0
"Carving Crux" 2.3

"Fine Carving Rhomb" 1.5
"Fine Carving Cabochon" 1.8
"Fine Carving Hexage" 2.1
"Fine Carving Pentant" 2.4
"Fine Carving Concach" 2.7
"Fine Carving Crux" 3

"Carving Niveot" 2.4
"Fine Carving Niveot" 3.2
Got it bugged and should be pushed next maintenance on Tuesday (4/14). Thank you for pointing it out.
Looking into this. Thanks for pointing it out.
lol, Enryaku!

Minea joked I should do that on Twitter tomorrow morning...maybe I will!!
Hello folks,

We will be performing an all server maintenance starting at 8 a.m. PDT on Thursday, April 9. During the maintenance, we will be applying the fix for the chat bugs and correcting some of the crystal tooltips. The approximate downtime is 2 hours.

All servers will be under maintenance starting at 8 a.m. PDT on Thursday, April 9.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Hello folks,

We will be performing an all server maintenance starting at 8 a.m. PDT on Thursday, April 9. During the maintenance, we will be applying the fix for the chat bugs and correcting some of the crystal tooltips. The approximate downtime is 2 hours.

All servers will be under maintenance starting at 8 a.m. PDT on Thursday, April 9.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Hey Everyone,

We wanted to release the schedule for the next few weeks of our Twitch content. We will be continuing our "Teach me how to" series, as well as introducing a brand new day into our streaming schedule: Wednesdays at 5:00pm Pacific.

Our Wednesday stream will not be as consistent as our Friday stream, but we will be around on Wednesdays now, so make sure to follow us on Twitch to be alerted anytime we go live!

Twitch Streams

Colors
This means PvP
This means PvE

Wednesday Streams

• Wednesday April 15 at 5:00pm Pacific - Learn to Play a Slayer in PvP! Special Guest: Mudkip of MT
• Wednesday, April 22 at 4:00pm Pacific - Skyring Slam Team Seed Stream
• Wednesday, April 22 at 5:00pm Pacific - Learn to Play Reapers in PvP! Special Guests: Zui of TR & Towlot of MT
• Wednesday, April 29 - Tonka Takes a Break

Friday Streams

• Friday, April 10 at 3:00pm Pacific - Learn to Play a Priest in PvE! Special Guest: Serena of TR
• Friday, April 17 at 3:00pm Pacific - Learn to Play a Sorcerer in PvE! Special Guest: Fraelian of AV
• Friday, April 24 at 3:00pm Pacific - Skyring Slam Preview Stream


Skyring Slam Streams

• Wednesday, April 22 at 4:00pm Pacific - Skyring Slam Team Seed Stream
• Friday, April 24 at 3:00pm Pacific - Skyring Slam Preview Stream
• Saturday, April 25 & Sunday, April 26 - Skyring Slam 2

Make sure to check out our streams on our official Twitch channel!
Edited by: Tonka less than a minute ago
While our goal is to provide the best service we can to all of our players, our primary region for service is North America as En Masse Entertianment is licensed to publish in North America.
Yup, store is back up. Locking thread :)
We are working on it now, hang tight folks!
There will be amended chat support hours on Wednesday, April 8th, with support chat being available from 12:00 p.m. to 7:00 p.m. PDT. Standard chat support hours will resume April 9th.
Format
Skyring Slam 2015 will be a 3v3 single-elimination random-seed tournament on April 25 and 26. Teams of three to five may register for the tournament Friday, April 10 through Friday, April 17. We will post details of the registration process on the TERA home page April 10. We'll broadcast the random seeding event live on Twitch Wednesday, April 22.

Full rules for the tournament will be announced at a later date.

Location and Equipment
Skyring Slam will take place on Wyrmgorge, our official event server. Characters entered in the tournament will be copied over to this server no less than 3 days before the tournament is scheduled to happen. Character creation will be turned off, and you are only allowed to enter this realm if a character exists on it.

Coming announcements will go into greater detail in regards to the equipment for this tournament. Players will have access to a variety of crystals, glyphs, accessories, gear, cosmetics, etc. Keep your eyes on our official Skyring Slam 2015 tournament forum for more information !

Prizes
Each player on the winning team will earn 3,000 EMP, one mount of their choice, and one costume of their choice! Each player on the second-place team will receive 1,000 EMP, as well as one costume of their choice. Additionally, players on teams that make it into the top four will also receive one costume of their choice. For a breakdown of the prizes, check below:

First-Place Team Members: Each member of the team receives 3,000 EMP, one mount of their choice, and one costume of their choice.

Second-PlaceTeam Members: Each member of the team receives 1,000 EMP, as well as one costume of their choice.

Third Place and Fourth Place Team Members: One costume of their choice.

All Participating Players: Two Hat Trick Accessory Boxes.

Note: Costumes and mounts include all items currently available in the Valkyon Outfitters, and includes items within the "loot box" section.

Rules
• Teams must consist of 3-5 members. Only 3 members may play in a match. The other 2 are bench players and can only be rotated in and out between matches. Regardless of playtime, all members submitted as your team will receive rewards based on your team’s performance.
• Regular 3v3 rules apply.
• Standard 3v3 class restrictions rules apply.
• Team members must be level 65.
• Characters are limited to membership on one team only.
• All members of a team must be from the same server.
• All teams must submit their roster in full by April 17 at 11:59 p. m. PST. There will be no changes to your roster allowed after this deadline.

How to Register for the Tournament
Gather your squad of 3-5 team members and decide on a team captain. That captain will be the central point of communication between your team and the tournament organizers at En Masse.

On Friday, April 10th we will edit this post, as well as announce via news post, the location of the signup sheet. This sheet will be a Google form and will not require you to sign in. In this form we will request the following information:

• Your team’s name.
• A 100x100 pixel icon representing your team’s logo.
• Character name and contact e-mail for the team captain.
• The team’s server name.
• The members of team, including character name and class. Teammates should not name-change after submitting this list or their character may not get moved correctly.

I understand your frustration as we share the annoyance and inconvenience of the chat bug together.

However, we have already stated we will apply the fix as soon as we receive and verify it. And please, could you keep all of your posts constructive and free of hostility? Thanks.
The penguins and bears have been taken care of.
Obviously, in an attempt to make things more clear, things have become less clear. To us, "monster" has always meant the same as "normal" monster, thus we decided to take off the descriptor because it was redundant. Minions are the small dudes, monsters are the normal sized ones, and bosses are the big ones.

But there's a whole other can of confusion with this, so we are going to return to saying "normal monster" to describe enemies of medium size.

Let me double check. Thanks.
Hello everyone,

As we mentioned previously, we’ve been working to clarify the crystal descriptions and improve the consistency. Please see the list below for the description of a specific crystal type.

Note: The word “monster” does not include minions or boss NPC’s.

Crystal Descriptions and What They Do

Crystals

• Acrimonious: Increased Crit Power against bosses when attacking from behind.
• Anarchic: Reduced damage from bosses.
• Backbiting: Increased Crit Power against monsters when attacking from behind.
• Bitter: Increased Crit Power against monsters when attacking from behind.
• Brilliant: Replenishes MP over time.
• Brutal: Increased damgage to knocked-down opponents.
• Carving: Increased Crit Rate.
• Cruel: Increased Crit Power after knocking down an opponent.
• Cunning: Increased maximum MP.
• Dauntless: Applies a damage absorbing shield when knocked down by bosses.
• Domineering: Increased damage to minions.
• Empyrean: Applies a damage absorbing shield when knocked down by enraged monsters and bosses.
• Fleetfoot: Increased out-of-combat Movement Speed.
• Focused: Increased Crit Power against enraged monsters and bosses.
• Forceful: Increased Power after a crit from behind.
• Furious: Increased damage when you are below 50% HP.
• Glistening: Replenishes MP after crits from behind.
• Grieving: Replenishes MP when attacked by players.
• Hardy: Reduced damage from monsters.
• Hunter's: Increased damage to monsters.
• Infused: Replenishes MP when knocked down.
• Inspiring: Chance to recover HP when knocked down.
• Mutinous: Increased damage to bosses.
• Noblesse: Reduced damage from minions.
• Poised: Reduced damage from enraged monsters and bosses.
• Pounding: Increased damage to monsters.
• Protective: Increased Crit Resist when you are below 50% HP.
• Relentless: Increased maximum HP.
• Resolute: Take less damage when you are below 50% HP.
• Salivating: Replenishes MP when attacking players.
• Savage: Increased Crit Power when attacking from behind.
• Slaying: Increased Crit Power against monsters when you are below 50% HP.
• Squelching: Increased Crit Power against minions.
• Soothing: Chance to recover HP when knocked down by monsters.
• Stalwart: Reduced damage from monsters.
• Swift: increased Movement Speed in combat.
• Threatening: Increased aggro.
• Vigorous: Recovers HP over time.
• Virulent: Crits to knocked-down opponents apply a poison effect.
• Warding: Chance to apply a damage absorbing shield when knocked down.

Zyrks

• Balancing: Increased Balance Factor.
• Carving: Increased Crit Rate.
• Cunning: Increased maximum MP.
• Griefing: Increased Attack during PvP.
• Grounding: Increased Endurance.
• Impacting: Increased Impact Factor.
• Indomitable: Increased Defense during PvP.
• Powerful: Increased Power.
• Relentless: Increased maximum HP.
• Stout: Reduced damage from crits.
• Succoring: Increased effectiveness of healing skills.
• Swift: Increased Attack Speed.
• Threatening: Increased aggro.
• Unyielding: Increased Crit Resist.

Vyrsks

• Balancing: Increased Balance Factor.
• Carving: Increased Crit Rate.
• Cunning: Increased maximum MP.
• Grounding: Increased Endurance.
• Impacting: Increased Impact Factor.
• Powerful: Increased Power.
• Relentless: Increased maximum HP.
• Succoring: Increased effectiveness of healing skills.
• Swift: Increased Attack Speed.
• Threatening: Increased aggro.
• Unyielding: Increased Crit Resist.
Hello everyone,

As we mentioned previously, we’ve been working to clarify the crystal descriptions and improve the consistency. Please see the list below for the description of a specific crystal type.

Note: The word “monster” does not include minions or boss NPC’s.

Crystal Descriptions and What They Do

Crystals

• Acrimonious: Increased Crit Power against bosses when attacking from behind.
• Anarchic: Reduced damage from bosses.
• Backbiting: Increased Crit Power against monsters when attacking from behind.
• Bitter: Increased Crit Power against monsters when attacking from behind.
• Brilliant: Replenishes MP over time.
• Brutal: Increased damgage to knocked-down opponents.
• Carving: Increased Crit Rate.
• Cruel: Increased Crit Power after knocking down an opponent.
• Cunning: Increased maximum MP.
• Dauntless: Applies a damage absorbing shield when knocked down by bosses.
• Domineering: Increased damage to minions.
• Empyrean: Applies a damage absorbing shield when knocked down by enraged monsters and bosses.
• Fleetfoot: Increased out-of-combat Movement Speed.
• Focused: Increased Crit Power against enraged monsters and bosses.
• Forceful: Increased Power after a crit from behind.
• Furious: Increased damage when you are below 50% HP.
• Glistening: Replenishes MP after crits from behind.
• Grieving: Replenishes MP when attacked by players.
• Hardy: Reduced damage from monsters.
• Hunter's: Increased damage to monsters.
• Infused: Replenishes MP when knocked down.
• Inspiring: Chance to recover HP when knocked down.
• Mutinous: Increased damage to bosses.
• Noblesse: Reduced damage from minions.
• Poised: Reduced damage from enraged monsters and bosses.
• Pounding: Increased damage to monsters.
• Protective: Increased Crit Resist when you are below 50% HP.
• Relentless: Increased maximum HP.
• Resolute: Take less damage when you are below 50% HP.
• Salivating: Replenishes MP when attacking players.
• Savage: Increased Crit Power when attacking from behind.
• Slaying: Increased Crit Power against monsters when you are below 50% HP.
• Squelching: Increased Crit Power against minions.
• Soothing: Chance to recover HP when knocked down by monsters.
• Stalwart: Reduced damage from monsters.
• Swift: increased Movement Speed in combat.
• Threatening: Increased aggro.
• Vigorous: Recovers HP over time.
• Virulent: Crits to knocked-down opponents apply a poison effect.
• Warding: Chance to apply a damage absorbing shield when knocked down.

Zyrks

• Balancing: Increased Balance Factor.
• Carving: Increased Crit Rate.
• Cunning: Increased maximum MP.
• Griefing: Increased Attack during PvP.
• Grounding: Increased Endurance.
• Impacting: Increased Impact Factor.
• Indomitable: Increased Defense during PvP.
• Powerful: Increased Power.
• Relentless: Increased maximum HP.
• Stout: Reduced damage from crits.
• Succoring: Increased effectiveness of healing skills.
• Swift: Increased Attack Speed.
• Threatening: Increased aggro.
• Unyielding: Increased Crit Resist.

Vyrsks

• Balancing: Increased Balance Factor.
• Carving: Increased Crit Rate.
• Cunning: Increased maximum MP.
• Grounding: Increased Endurance.
• Impacting: Increased Impact Factor.
• Powerful: Increased Power.
• Relentless: Increased maximum HP.
• Succoring: Increased effectiveness of healing skills.
• Swift: Increased Attack Speed.
• Threatening: Increased aggro.
• Unyielding: Increased Crit Resist.
We have completed the maintenance and we see the players in TERA. Thank you for your patience.
We have completed the maintenance and we see the players in TERA. Thank you for your patience.
Pulling the latest information we have on chat bug:
Minea on 04/03/2015, 04:14 PM
Chat Bugs

Q: The chat bugs are extremely annoying and visible. Is there an update on when the fix would be?

We agree that this is a very inconvenient and annoying bug. Bluehole Studio is investigating the cause and we will work to patch it right away once they have a fix.
Our backend maintenance also had an impact on the forums and the login services and there is a good chance that our maintenance will continue for an additional 10-15 minutes after 10 a.m. PDT.

ETA: around 10:15 a.m. PDT
Our backend maintenance also had an impact on the forums and the login services and there is a good chance that our maintenance will continue for an additional 10-15 minutes after 10 a.m. PDT.

ETA: around 10:15 a.m. PDT
Hello folks,

We will be performing our weekly maintenance + a backend maintenance on the following services:

4/7/15: 6:00 a.m. - 10 a.m. PDT Maintenance for:

• All game servers
• In-game and web stores


During the maintenance, EMP/item purchases and gameplay will be unavailable. Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Hello folks,

We will be performing our weekly maintenance + a backend maintenance on the following services:

4/7/15: 6:00 a.m. - 10 a.m. PDT Maintenance for:

• All game servers
• In-game and web stores


During the maintenance, EMP/item purchases and gameplay will be unavailable. Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Edited by: Minea 1 minute ago
We really recommend full installation of the game. The NA TERA is a different version of the game published by a separate company.

Also, as always, I must caution you against downloading from unknown / non-official sources. :(
An automatic lock is applied to threads when the last activity is 30-days old.
First, OP, sorry to hear that you didn't enjoy the run with the team.
Second, it's never a good idea to generalize a group of people or a community.
Third, I think it's common courtesy to prioritize need before greed - as in class restricted loot comes first if there is anyone who needs gear, unless that person declines.
Forth, keep all comments constructive and on topic. This comment is for everyone who's posted non-constructive content in this thread.
We're happy that your issue was resolved. However, the forums are not the official channel that we use for Support, especially if you've already submitted a Support ticket.

We encourage you to follow the forum rules next time. Thanks.
Good afternoon and happy Easter!

Here are this week's discussion topics:

Unstackable and/or Non-discardable Items

Q: There are items that are unstackable and non-discardable in game, and they take up a lot of space in inventory/bank. (Example: Velik’s Opportunity scroll)

Aside from Velik’s Opportunity scroll, are there other unstackable/non-discardable items that cause inconvenience? Our overall goal is to make overall improvements on item traits (such as being able to stack them, put them in bank, discard them, etc.) across all levels and types of items. So please let us know! Your help is appreciated!

Droprates in the Endgame Instances

Q: Currently it doesn’t feel like there are great rewards/incentives for the end game instances. Is there a way to improve the droprates in the endgame instances?

This is a topic that we know is a concern from our community and while there is no plan at the moment, we are actively discussing ways to improve the drops from SCHM and BRHM with Bluehole Studio.

Chat Bugs

Q: The chat bugs are extremely annoying and visible. Is there an update on when the fix would be?

We agree that this is a very inconvenient and annoying bug. Bluehole Studio is investigating the cause and we will work to patch it right away once they have a fix.

Improvements on Crystal Description Consistency

Q: Currently there are some confusing descriptions on the crystals. (For example, focused niveot)

We’ve been working on making consistency improvements for the crystal descriptions that we will be rolling out next week. We’ll have the description list available as well.

April and May Community Plans

Q: You mentioned in the last week’s thread that you’ll share more plans for the April and May community activities/events.

Yes! You can see the list of our plans here. Please keep in mind that these are tentative plans and they are subject to change.

New Class: Gunner

Q: When is the new class coming to NA TERA?

The gunner class will be here in Spring!

----------------

Previous weeks:

3/27/15
3/20/15
3/13/15
3/6/15
2/27/15
Edited by: Minea 2 minutes ago


This weekend, TERA’s animal costumes are on sale! Purr-fect for hunting prey or eggs!

Starting on Friday, April 3 at 11 a.m. PDT, and continuing until Monday, April 6 at 11 a.m. PDT, you’ll get 33 percent off the following items:

• Popo Rascal Bundle
• Popo Panda Bundle
• Popo Kitty Bundle
• Popo Bunny Bundle
• Popo Bear Bundle
• Kitty Boxes
• Black Boxes
• Animal Accessory

Bunny up and hop on over to the TERA Store today, for all your animal costume needs!
This week on Twitch, we are going to learn the all about the Sorcerer in PvP.

Our guest this week: Giraffee from Mount Tyrannas

So make sure to stop by today and learn how to play a Sorc in PvP! We will be live at our usual 3:00pm Pacific time on our official Twitch page.

Stream Links

Giraffee Glyph: [Will be uploaded later]
Stream VoD: [Will be uploaded later]
Previous Streams: PvP - Berserker with Painwheel


ZMR

Don't forget, ZMR at 4:30pm as well, so stick around and play some matches with us!

-Tonka
Good morning,

I understand that not every guild will be in line with the desired playstyle you have in mind, but it's okay to have different types of guilds.

Recently we created the Guild Finder to help folks find guilds they want to join and to help guilds recruit like-minded players, so feel free to check that out!
The Caiman are illusive little guys. They spawn in the open world only, and do not spawn in the "Outskirts" areas or cities. So don't go running around Velika Outskirts.

We never discuss the actual percentage drop chance for loot on monsters or events, but I will mention that not all items have the same chance to drop. Campfires, Panacea, and Charms have the best chance to drop, as you might notice. You should end up with a healthy mix of items after participating in the event over some time.

Aeline answered most of the other questions.

We have increased the amount of Caimans possible at any given time by 15% as well. :)
Edited by: Tonka less than a minute ago
We figured out what was causing it and fixed it. If you were experiencing this issue, we recommend clearing the browser cache and trying it again. Thank you for your help!
The type of browser doesn't seem to be connected to the cause of this. We're looking into it. :(
Could you take a screenshot for us? Which browsers (other than Chrome) have you guys tried? :o
It's working for me using FireFox, IE and Chrome.. What browser are you guys using? Can you try another browser for us?
I can only wish!

But that's what alcohol is for, yeah? :D


Those rascally caimans are at it again, this time with even more goodies! From 11 a.m. PDT on Thursday, April 2 until 11 a.m. on Tuesday, April 7, hunt them down for a chance at some fabulous prizes, including:

• Easter fashion coupons
• Fashion coupons
• Charming and hasty campfires
• Firewood
• Spellbinds
• Tier 6 alkahests
• Master alkahests
• Arunic panaceas
• Combat panaceas
• Greater charms
• Pet treats

Easter fashion coupons can be exchanged at the in-game Easter Fashion Boutique for some bunnilicious costume items including:

• Rabbit masks (3-day and permanent)
• Bouncy for life (smart box with a permanent bunny costume)
• Bouncy for a weekend (smart box with a 3-day bunny costume)
• Cute bunny ears
• Bunny rabbit ears
• Jack-rabbit ears

Items like these don’t hop down the trail every day, so be sure and log in during the event and break some eggs!
Chat support will be unavailable between 3:30 p.m. and 4:30 p.m. PDT on Tuesday, April 1st. Standard chat hours will resume April 2nd.
Let me mention that the Anniversary event has a lot of different pieces to it, but it will get it's own post as we get closer to it :)

Good morning!

Here is what we are planning in terms of community activities/events for April and May.

These may not be in chronological order and more information will become available as the dates get nearer. :)

April and May Plans

April 1: Chakra Rising patch notes and penguins vs. bears in Corsair's Stronghold.
• Easter egg hunt
• Costume Design Contest ending
• Skyring Slam tournament
• TERA soundtracks will become available on Youtube.
• Anniversary events
• New community portal (? TBD)
• Weekly Twitch Streams
• Contests and Giveaways on social media

As always, these are what we're planning but things are subject to change due to unforeseen circumstances.
How to be the best in TERA:

1. Be a male castanic.
2. Don't not be a male castanic.
3. Win.
4. Double win if you wear metal armor.
Genesiis on 04/01/2015, 09:57 AM - view
Minea is actually tonka who is harmonia who is treeshark who is a popo.




Are you ready for the Festival of the Dad?

We’re pleased to announce the changes implemented in today’s release of TERA: Chakra Rising. New classes, new events, and a few refinements to make your play experience better than ever!

For 24 hours, all participants in the solo queue Corsair's Stronghold battleground will be forcibly changed into penguins and caring bears. This event lasts for 24 hours, starting on April 1 at 11:00am Pacific time.

Get a summary of the changes here!
April 1 only comes once a year. ;)
You guys are the sweetest! :D

I'll share another cake from Tonka!

I'm actually very curious in what you guys think. I mentioned the 5v5 Skyring on Twitch and there was actually some surprise. We plan to announce the dates and some information soon TM
Let's keep the focus on NA TERA and its community. Thank you.
As I understand it, the mount is permanent as long as the character stays in the guild.

We're looking into the autodismount issue, but because it is so inconsistent we're still trying to figure out what triggers it.
Thanks, everyone! <3<3<3

I'll share the cheesecake Aliila got me!




(Had to move to Off-Topic and change the title... RIP)
Quick everyone, say happy birthday before she's back at her desk and moves this to off topic!

@An81, You're fine. We received your entry. :)
And the servers are up and we see you guys in game. Thank you for your patience. :)
And we are done! Happy TERA'ing. :)
Whoa whoa. Here's a giant cookie we can all share.



This morning's maintenance is taking a bit longer than we expected, but we're doing our best to complete it as quickly as possible. While we're still waiting for a fix for the irritating chat bug, today's maintenance included the weekly maintenance + gold weapon skin display icon change + related to one of our service providers + Easter egg hunt plan + some backend stuff.
I really love seeing a friendly thread for a fellow TERA player, but we do have a lot of threads on a similar topic on the first 1-2 pages. :)
The maintenance is taking a bit longer than we expected. We are now looking at 11 a.m. PDT as the time the servers will be restored.

Server maintenance is extended to 11 a.m. PDT
The maintenance is taking a bit longer than we expected. We are now looking at 11 a.m. PDT as the time the servers will be restored.

Server maintenance extension: ETA at 11 a.m. PDT
Mmm. I don't know if this would work seeing that TERA was developed to be a MMO. I do like the idea of being able to try out different skills/glyphs/combos/etc. though. :)

(We aren't aware of a plan for an offline TERA.)
(Well well. What do we have here? As much as we enjoy seeing PvP/GvG activities, this isn't the type of behavior we encourage. And btw, GM's do care. If you have questions on moderation, contact us directly instead of discussing it on the forums. We don't discuss moderation action on the forums and we keep your privacy safe.)
Good morning!

We just published the patch notes for today. Unfortunately we don't have a fix for the chat bug yet. Aside from a small cosmetic change on the golden weapon skins (it will appear as the actual skins instead of just a box icon), today's maintenance is a combination of the regular weekly one + related to one of our service providers + Easter egg hunt plan + some backend stuff.

---

I can't forget to have breakfast with you all during maintenance. :)


We look into all reports and take the appropriate action, even if the action is not carried out immediately.

I would also recommend trying to create a constructive discussion and/or a suggestion for a solution instead of labeling everything a "troll".

If you have questions on moderation though, please contact us separately as discussing moderation action is not something we encourage on the forums. (Please see our forum rules. Thanks.)
Yep, what Counterpoint said! Our support team can help you out if they have both your original account email and an email you can be reached at.

The GMs will just need to verify your ownership of the original account and can assist you with an email change so you are able to receive the mails :)
Hello folks,

On Tuesday, March 31, we will be performing a backend maintenance on the following services:

6:00 a.m. - 10 a.m. PDT Maintenance for:

• All game servers
• In-game and web stores


During the maintenance, EMP/item purchases and gameplay will be unavailable. Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Hello folks,

On Tuesday, March 31, we will be performing a backend maintenance on the following services:

6:00 a.m. - 10 a.m. PDT Maintenance for:

• All game servers
• In-game and web stores


During the maintenance, EMP/item purchases and gameplay will be unavailable. Thank you for your patience.

(Not sure what time it is in PDT right now? It's listed on the top right corner of our server status page.)
Actually, I am going to lock this thread seeing that this is your 3rd forum thread. Reposting the same content multiple times, especially during a short period of time, is usually considered spamming. Please stop.

http://tera-forums.enmasse.com/forums/general-discussion/topics/Gaming-Partner-?page=1#post-1253184
http://tera-forums.enmasse.com/forums/general-discussion/topics/Gaming-Friends-
If you missed it, feel free to watch our past streams here!
(Here is a formal warning for making inflammatory comments and personal attacks. This is for both of you haku and diana. If you see an offensive post, report and move on please instead of replying. Please follow the forum rules.)
(Here is a reminder on the forum rules on avoiding inflammatory comments. Please keep all comments constructive and free of personal attacks. No additional warnings will be given.)
Oh man, what a read! Believe it or not, we had bagels in the office this morning....

Coincidence? I THINK NOT!

Praise the Skywhale, and thank the Lord.Of.Bagels!
Welcome back! Hope you are having fun in TERA. Feel free to leave your server/character name to find more people to team with you! :)
He's also a popo! (great decison) :D

Welcome to TERA :)


The TERA Guild Finder is live!

Now you can search online for a guild that fits your play style and suits your schedule.

Have a guild already? Guild Masters can also use the Guild Finder to look for new members!

Need to get up to speed in a hurry on how the Guild Finder works? Check out the forum thread!
I'm pulling this from our previous post here:

Q: How much each category weighs in the Crusade system is not known. Could we have more information?

This is something that we'd like our players experience first hand, so the information won't become available. It is also in line with Bluehole Studio's thoughts.
Greetings and happy Friday!

Here are the list of discussion topics:

Crusade Guild Mount Rewards

Q: Some of the 2nd and 3rd placed guilds in the Crusade system did not receive the reward mounts. Is there more information on this?

Initially we communicated that the top 3 guilds in each league will receive the mount rewards. This is incorrect. We honored the top 3 guilds for this season (all qualifying guilds should have received their reward mount this morning), but going forward, only the top 1 guild in each league will receive the mount rewards.

Please see our Guild Finder thread for details.

Murderous Intent

Q: What's going to happen to Murderous Intent?

As mentioned in the previous thread, Murderous Intent is no longer granted in game as intended and we will be removing it in the near future.

Guild Finder

Q: What is the Guild Finder? How do you use it?

We wanted to provide our players to find a great community that they want to be a part of, and the Guild Finder is a webpage that will allow the players to search for recruiting guilds and the guild leaders can register their guilds to recruit new members. We hope that finding a guild and recruiting people will become easier and more productive! :)

For more information and details, please check out this forum thread!

Community Activities and Events

Q: Can you share more information on what events are coming in the upcoming months?

We've just launched the Guild Finder and we've been planning the community activities for the next coming months. We're looking forward to Easter, TERA's anniversary and of course, the Skyring Slam! We also haven't forgotten our new community portal that will replace our current forums - we did run into an unexpected circumstances but we are moving along. :)

Chat Bugs

Q: There are several chat bugs. When will they get fixed?

We've been investigating these bugs on our end and our QA team was able to reproduce the issues by multiple means. We are reporting all findings to Bluehole Studio for resolution.

TERA on Steam

Q: Is there a status update on Steam?

We continue to work on Steam and our goal is to bring TERA to Steam in Spring. :)

----------------

Previous weeks:

3/20/15
3/13/15
3/6/15
2/27/15
2/20/15
2/13/15
We fixed some incorrect item tradeability this morning. As for the chat bugs, we've requested a fix.
All of the guilds should have their mounts by now. :)
We're encouraging the caiman egg thieves to appear around Easter for some eggscellent hunting fun. :)

Also want to clarify, we share our plans but as always, they are plans and are subject to change. (We'll share the next months' plan sometime next week.)
Edited by: Minea 1 minute ago
Morning,

This maintenance was scheduled last night and we weren't able to message it out as well in advance or in as many ways as we would have liked to. Sorry about that.

*brings breakfast for everyone to share*


It's finally time! This week on Twitch, we are going to learn the ins and outs of the extremely powerful Berserker in PvP.

Our guest this week: "Painwheel from Mount Tyrannas"

So make sure to stop by at 3:00pm Pacific, and learn how to play a Berserker in PvP! We will be live at our usual 3:00pm Pacific time on our official Twitch page.

Stream Links

Painwheels Glyph: Tera Today Link
Stream VoD: will be uploaded later


ZMR

Don't forget, ZMR at 4:30pm as well, so stick around and play some matches with us!

-Tonka
Edited by: Tonka 1 minute ago
Hello everyone!

We will be performing a brief server maintenance tomorrow morning. We will be addressing some of the minor bugs from Tuesdays patch.

All servers will be under maintenance starting at 8 a.m. PST on Friday, March 27.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

Thank you for your patience.
Hello everyone!

We will be performing a brief server maintenance tomorrow morning. We will be addressing some of the minor bugs from Tuesdays patch.

All servers will be under maintenance starting at 8 a.m. PST on Friday, March 27.

• Mount Tyrannas - PvP
• Lake of Tears - PvP
• Valley of Titans - PvP
• Tempest Reach - PvE
• Ascension Valley - PvE
• Celestial Hills - RP PvE

Thank you for your patience.
Hello everyone,

We have some information to share regarding the guild mounts rewarded to the top winners of each Crusade league, and on Murderous Intent.

--------------------------------------

Guild Mount Reward for Top Guilds in Crusade Leagues

Initially we communicated that top 3 guilds in each league in the Crusade system will receive a guild mount (temporary for guild members and permanent for the guild leader). However, this was misinformation.

The correct information is that the first place guilds in each Crusade league will receive the mounts:

For the top guild in the Cutthroat league, the guild leader will receive the Glorious Black Lion mount (permanent) and the Brave Black Lion mount (temporary). The guild members (except the guild leader) will receive the Glorious Black Lion mount (permanent) and the Loyal Black Lion mount (temporary).

For the top guild in the Challenger league, the guild leader will receive a Glorious Black Steed mount (permanent) and the Brave Black Steed mount (temporary). The guild members (except the guild leader) will receive the Glorious Black Steed mount (permanent) and the Loyal Black Steed mount (temporary).

This was our misinformation and we apologize. Because of this miscommunication, the 2nd and 3rd ranked guilds will be receiving the Glorious Black Lion or Steed (permanent) mounts based on last season's result, the type of the mount depending on the league. This will be carried out sometime next week, we will let you know when this process is complete and there is no action needed on your part.

Going forward, only the top 1 guild from each league will be receiving the Crusade mounts as intended.

--------------------------------------

Murderous Intent

Murderous Intent is no longer granted in game as intended. With the season being over and MI being no longer granted, Murderous Intent will be removed in the near future.


Fashion week is here, and just in time for festival season! Drop by the store today to pick up the Floral Dress Box, Dragonsilk Dress Box, or Skyblossom Dress box. Each of these smart boxes contains a casual festival dress, tailor-made for your character’s race.

Don’t forget to round out your outfit with our Festival Accessory Box, containing one of nine new costume items including headpieces, hats, and decorated bags.

And if you’re looking for a daring, off-the-shoulder number, take a chance on either the Perennial Dress Loot Box, Watered Silk Loot Box, or the Plum Blossom Loot Box. Each is guaranteed to contain an instance reset scroll, as well as a chance at more formal attire!
Grats! :D

Also I didn't expect anything less from Meldita. My eternal love belongs to Meldita and Meldita only. <3
Coming soon!
Hey Guys,

As these are the NA forums, let's try and keep discussions on the NA version of TERA.

Thanks <3
Shot in the dark here, but do you use any third party peripheral software? Logitech or Razer or something? Maybe there is a calibration you can run through your device driver?

Often, software like Razer's Synapse will log several Human Interface Device entries in your device manager for any possible peripherals you have plugged in. So when you are just reading through reddit, your mouse is just a mouse. But when you launch TERA, or other games that use UNREAL, windows thinks you just went into controller mode.

When we test these types of reports in our QA environment, we can't reproduce the issue.

Then we use NEWT (Network Emulator for Windows Toolkit) to simulate latency and packet loss and there it is. Easily reproduced.

That being said. I am always interested in testing anything our players feel is a bug. If you don't mind giving me a bit more info I'll look into it.

Are there particular slayer skills you notice present this issue more often? Maybe a specific race/gender combo? Also, your character's race and gender please.
You can contact a CS agent and ask them to remove the items from your inventory. I wouldn't try to do this after a large patch though. Those guys in CS are slammed right now.

Back in the old days, the developer designed ALL quest items this way. They wanted to prevent players from "accidentally" discarding a quest item because it could block any further quest progression.

Basically, it was better to take up a few inventory slots of the people that chose to skip completing a quest. You can always go back and complete the quest which should then remove the item from your inventory.
I'll go check this out when I get to the office tomorrow. Thanks for the heads-up.
There are several mobs throughout TERA that demonstrate this behavior. We've bug what we have found and reported it to the developer.

Maybe you are intimidating them? Go in for a hug and see what happens...
I'll check these achievements out tomorrow when I get into the office. Thanks for letting us know.
We are actually reviewing crystal localization at this time. Yeah, it's pretty messy, that's our bad. The plan is to have all crystal localization corrected for the next major build (31).

Crit and all of its variations are another thing we are trying to get sorted. Stats have always been a hard area to localize and I am constantly trying to set aside time to dig in and get things fixed.

Your comment about "defense" being misleading is interesting. I will bring it up to the writers and see what they think.

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