TERA Online dev tracker
Halrath (Associate Product Manager)
We will give you the words in normal grammatical context. You'll put the codes together by subtracting spaces, punctuation, etc.

So, "what happens in Castanica" becomes whathappensincastanica.

Good luck with the rest of the hunt!
*sharpens stake*

Keep this calm and constructive, please.
There are already several threads explaining how this happy event came to be, so I'll lock this duplicate down.
No code for you.

Seriously.
We've never said HOW many people can get codes. We're doing this over a two-day period to give people from all over a shot at these codes, and we're doing this only on the forums, as opposed to through a 3rd party site because we knew players were clamoring for these.

This is just about having a bit of fun as a community.
There are already enough threads about the event. We don't need another.
Let's keep the conversation confined to extant threads, please.
A clean desk is the sign of a sick mind, or so the saying goes. Really can't argue with that, as I'm sure Minea would attest. It gets messier if I don't get my Mountain Dew. I need my caffeine. It is definitely mandatory. Minea is tougher, though. She's not an addict. I look up to her.



Here's my desktop background.

This code has now been redeemed by the maximum amount of people! Best of luck finding the next one.

Also, holy crap. That went fast.
Edited by: Halrath over 1 year ago
The necro...it burns!

[STAKED]
Report them. If you're concerned that reports go nowhere (They do), PM me with the details. Props for not making this a callout thread, but by all means, report them and give us the details. We'll track them down and deal with them.
Let's keep the comments on-topic and constructive. Don't lash out at each other. BunnyRice sent me the details and I'm calling in a fire mission.
I appreciate the dialogue I'm seeing. Keep it up.
Our support section has this guide, which will help you troubleshoot your issue.
There are numerous threads on this. Knoxxer and I have both addressed this, so I'm locking this down.
I'm sorry, but it sounds like you need to submit a ticket with customer service so they can troubleshoot your specific situation.
Okay. There are numerous good suggestions and ideas, but there's a lot of vitriol and lashing out, so I'm going to lock this down. Please don't take this to mean the thread wasn't successful. I'm going to take some of these ideas and run with them.

Thank you.
It's a mod, so it's a no-no. Sorry.
The upload still being able to be selected is a bug. P2P is disabled. Straight from the QA Team's word delivery thing.
*logs in*
Two necro threads in one morning? Gonna need a bigger stake.

[STAKED}
It doesn't.

[STAKED]
I'll keep updates going in this thread.
Edited by: Halrath over 1 year ago
It's not a DDOS. The forum service is tied to another system in restart. Treeshark's on top of it.
They're bringing services back online, but give it a few minutes.
The services are still coming back online. I'm waiting for the final "everything's up" message from Ops.
Also, TERA was NOT in closed beta in 2003. Hush.
It was a crash, not a reboot. No one got a warning. The servers WERE going to be rebooted, and that's what the earlier messaging was about.

Ops informs me that all servers and services look green across the board. If anyone's still experiencing issues, please let me know and I'll stay on top of the problem.
We're not going to segregate players. We will add new servers as the need arises.
Please keep your comments constructive.
Slubber on 03/22/2013, 11:25 AM - view
What EME should do is add winners/losers boxes to arenas and give them a chance of giving the pets, now that might get people in arenas and serve as a cool little event.


Oooh, I like this idea. *types up report*


Skotao and Fox.Trot from Celestial Hills graciously volunteered to model with Eugene and Heinrich, our dracoloth friends. The result is a great image in need of some killer text. Got any suggestions?
Good news about the caps and antlers: in the next patch, those items will be tradeable again. Feedback assimilated, fought for, and desired results achieved.

I, for one, can't wait to look festive in the future.
No, we're looking into it. The servers are fine, but there's a login hiccup. Darn it, I just rebooted, too.
No, elite status doesn't affect the number of character slots you have.
Yep. This error just popped up and we're looking into it. Watch for updates here.
The popori engineers report that login services should be getting back to normal. I had to close my launcher and log back in, but it looks good now.
They couldn't be changed at the time. That has since been fixed.
Okay, that's the end of this noise.

[STAKED]
Let's keep the comments constructive and clean.

Arwydd, I totally did that not knowing there was anyone in the tavern. My sole goal was to avoid the main squares so people didn't lag out. The dracoloth wasn't set to aggro, and after I realized the goof, I went in and warned everyone, who came out and stared at the dracoloth for several minutes before attacking.

That said, I would not do so again. I apologize. In truth, we just wanted to inject a little surprise and levity to the dracoloth invasion.
Okay, since we're not talking about the event and just jumping on a player, I'm going to lock this up.

I apologized, she's moved on, let's all do the same.
I'm afraid you'll have to open a ticket with customer service so they can restore it for you.
IntuitioN, I've asked about that and several other achievements. I haven't heard back yet though, so I'm digging deeper.
I'm in Valley of Titans at the moment. It is not down.
They should be indeed. Actual combat is actually occurring.
Edited by: Halrath over 1 year ago - Reason: Updated.
We're showing combat taking place in the battlegrounds, so I've got the Operations team looking into this. The specific error message helps. Thank you, Djevik.
As there is another thread on this topic, I'm redirecting this there.
I asked the server team to take a look at that error message, Duune. I'll update you as soon as I can.
We identified the problem (Yay!) and are working on the fix for it. I don't have an ETA just yet, but it's on the top of their list.
We identified the problem (Yay!) and are working on the fix for it. I don't have an ETA just yet, but it's on the top of their list.
The battleground and instance matching servers were restarted on VT about 30 minutes ago.
This thread has run its course.
There was a specific outage with instance matching for the battlegrounds not talking with VT last night. We tracked it down and fixed it by restarting the services earlier this morning.
I'm sorry you hit a speedbump with your elite status. There's no system issue that we're aware of, so you'll need to contact CS so they can troubleshoot this for you.
An interruption or problem. Sorry.
I'm currently looking into these new reports. I suggest following this thread for the current updates.
Korah, sending you a PM.
I love the eyes. Very cool!
I poked Wallypark about these and he found an issue, which he's currently working on. I just wanted to keep you up to date.
Looking through this thread, I think everyone's said their piece, and perspectives will not change on this. It's run its course, so I'm locking it down.
Edited by: Halrath over 1 year ago
Sorry, Vewdo. I appreciate the question, but I'm not at liberty to talk about that information.
CS posted an update here.
I think this thread has run its course.
Mitsukai123 on 03/20/2013, 06:15 PM - view
Those sure don't sound like maid outfits to me.


I asked about this. Someone, who shall remain nameless, but I can tell you their name sounds like roxxor, admitted under intense interrogation that the maid outfits will fly into the Dream in the first or second week of April. Something about April showers bring maid outfits...

Anyway, that's the latest.
Edited by: Halrath over 1 year ago - Reason: typo
The popori engineers have been hard at work on the launcher, and they let me take a look at some of their notes. They sounded too good to keep to myself, so I thought I'd share them with you!

New Features
• Deleting the cache on exit
• Form focus brings cursor back to login form if displayed (last selected input field)
• Username remember checkbox (Does anyone want this? -Halrath)
• Graphical clean up (aligning UI elements, etc…)
• Focus starts in the username box if it is not pre-filled, if pre-filled, it starts in the password box
• Implement scroll bar on news/patch notes to handle overflow situations

No firm date on the release, but I thought a bit of news might be welcome.
I think this thread has run its course.
Okay, I'm going to put a stop to this before the hair-pulling starts.

[STAKED]
I love cheery endings.
Nicely done, Somentine.

If the guide doesn't resolve your issues, your best bet is to contact customer service so they can troubleshoot your particular case.

support.enmasse.com/tera
Why do we climb it? Because t's there!
Play what you like. You shouldn't have problems finding a place in the ranks, particularly if you know your class, know your fights, etc.
Tokako, I'm sending you a PM.
As this thread is derailed from the original topic, but still very active, I'm going to move it to PVE, since that seems to be the general area of discussion now.
I'll send you both PMs shortly.
Ah, CS informs me that they're working on this issue.
Please keep the remarks clean and constructive.
Okely-dokely.
Wow. Okay. This conversation is heading into fire and blood territory.

[STAKED]
We're looking into the crashes right now.
Our CS team is looking into this issue right now.
We're consolidating in this thread.
We're working on this right now. As soon as I have any information to pass on, I will. Please bear with us.
I'll pass along any information I can when I can.
There are several issues at the moment, including the ability to log in. We're aware of it and working as hard as we can to get you back into the game.
Let's keep the conversation civil, please. I know you're frustrated, but snapping at each other won't help.
The operations team informs me that all the servers should be up and the login services returning to normal. You may want to close all the way out (including the launcher) before trying to get back in, but things should be good now.
I'm sorry, DeviDemon. If your character is still affected, you should submit a ticket with CS so they can unlock her.
The servers were NOT brought down for this. The servers crashed, and it looks like the store is unintentionally previewing things.
It'll also be the last.

[STAKED]
This guide should help you, and yes, you can transfer to a PVP server.
It's probably not gone for good, but you'll need to file a ticket with customer service to get them restored.
Lagerzero, I sent you a PM.
JDB, I appreciate what you're saying. I understand you're unhappy, and no one is saying you don't have a right to feel frustration or complain.

Unfortunately, this particular change was forced upon us. Minea (who is currently unavailable or she would answer this herself) isn't any happier about it than you, but the rules change is why the deadline was extended.
Hello! Yes, maintenance is complete.

PVE servers are "Player vs. Environment" servers. PVP servers are "Player vs. Player," and involve much more player killing. Same content, but somewhat different focus.

As for your login issue, this guide should be able to get you back into the game.



With the rise in players, we’ve seen a rise in dracoloths around the world of TERA. They’re too big to handle alone, so collect some friendly fighters and head out to find them. They could be anywhere—but they’re dracoloths, so they’re not exactly inconspicuous.

Corpse camping won’t work on these things, though—once they’re down, they’re down for good.

Dracoloth Sovereign Invasion: March 20–24

Location: Wouldn’t you like to know…
Edited by: Halrath over 1 year ago
No, sorry.
Okay. Callouts are against the TERA Forum Rules. Even if you link off-site, etc. I'm locking this down.

[STAKED]
If this guide doesn't resolve this, I suggest opening a ticket with customer support to get this troubleshot.
Honestly, if the Happy Cloud launcher is not giving you joy, I'd try the direct download.

http://tera.enmasse.com/download
Please back on topic or this thread gets staked.
It's totally illegal. You are sentenced to DEATH.






Actually, it's cool. It's the real you, doing your thing? We're fine with that. You hook up a HAL9000, though, and we'll have to sit down for a "chat."
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