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Here is a list of the recent changes the occurred during (or after) the Maintenance on April 2nd 2018.

Expanded the Dungeons that will be eligible for reset with an Instance Reset Scroll :
  • Sabex Armory
  • Macellarius Catacombs
  • Kalivan's Challenge
  • Vault of Kaprima
  • Sky Cruiser Endeavor (Hard)
  • Demokron Factory
  • Demokron Factory (Hard)
  • Shadow Sanguinary
  • Shadow Sanguinary (Hard)
( Please note, the in-game Tooltip will not reflect this recent change, at this time. )

Updated the contents of the following NPC Shops :
  • Fashion Coupon Store
  • Novelty Merchant

There are quite a few other things we're aware of and working on, so be sure to check out the April 4th Known Issues Thread.
We're targeting delivery this week. If there is any delay in that you'll we'll get the word out.
It's been an extremely busy week here for the console team at En Masse, but I wanted to take some time today to jump in this thread and make a statement because I honestly feel bad about this whole situation around the Founder's Pack page and this absolutely deserves a response. I'm sorry I couldn't make it sooner.

In the lead-up to Head Start launch, there were a million things going on and, while reviewing the contents of the Founder's Pack page, I didn't realize that each image was clickable revealing a description of each item contained in the packs. For this silly reason, the misinformation/errors regarding elite status EMP distribution weren't caught. It was a mistake and wasn't intended to intentionally mislead players or persuade a purchase based on incorrect information.

In any case, "too busy" is no excuse and we will work to restore your trust by being more diligent about these things in the future. If you have any further questions or concerns regarding the Founder's Packs, please submit a support ticket as follows and a member of our team will help you out:

(TERA> TERA PS4/XBOX: Purchase and Billing Support> Founders Packs> General Inquiry)

Regarding the lack of account-bound items in the packs or within the console version of TERA in general, the system by which we offer and distribute account-bound items does not currently exist in these versions. It may be developed in the future (along with the elite feature granting EMP for daily login) but it is simply not available at this time.
The materials necessary to evolve your egg will be included in future item drops for the Item Pass. VinyItalis above is right.
It's been a hectic couple weeks as we've working day and night to launch this game across multiple platforms and territories. Our player relations team is comprised of a few people, each with different roles and functions. This means that the person responsible for managing the partners program and updating Twitter is not necessarily the same person on forum and Discord duties. We're trying our best to keep up discourse with players across all our communication channels but there's only so much CobaltDragon to go around.

Rest assured that reported bugs are being captured and passed along to the developers. The reality is that, getting these things sorted out is going to take a bit of time. Build pushes on console are a bit more involved than PC so things will be a bit slower, at least at the start. Right now, we're focused on launching a game.

I'm locking this thread because it's went way off the rails and bordered on an attack of EME staff to begin with.
Y9NJ4NLWJH wrote: »
> @TLX said:
> I end playing on Saravash server with a human male priest named Xim. If any one want me on his guild, i was an experienced healer on PC.

That sever is not on the Xbox version of the game, that is a PC sever. You could try posing it there insted of the console forums.
Saravash is one of the new PS4 EU Servers added this morning.
Here is a list of the recent changes the occurred during ( or after ) the Maintenance on April 2nd 2018.

Expanded the Dungeons that will be eligible for reset with an Instance Reset Scroll :
  • Sabex Armory
  • Macellarius Catacombs
  • Kalivan's Challenge
  • Vault of Kaprima
  • Sky Cruiser Endeavor (Hard)
  • Demokron Factory
  • Demokron Factory (Hard)
  • Shadow Sanguinary
  • Shadow Sanguinary (Hard)
( Please note, the in-game Tooltip will not reflect this recent change, at this time. )


Updated the contents of the following NPC Shops :
  • Fashion Coupon Store
  • Novelty Merchant
( Although changes will be made to both of these store later tonight, we have hit a snag within our Tools that continues to prevented each store from receiving the new intended items )
DYq21l3U8AAD4Cl.jpg
Starting Tuesday, April 3rd at 4am PDT through Tuesday, April 10th at 4am PDT, you'll be rewarded DOUBLE the Items and Rep Credits for completing Vanguard Requests.
Capture.PNG

Jackpots in featured battlegrounds award one of the following:
  • Emeralds x5 ( this has a higher probability than what the Diamond had )
  • Superior Etching Box x1
  • Champions Enchanting Box x1
  • Precious Gem Box x1
  • Dragon Scales x2

Battleground jackpots start at 10 a.m. PST and end at 9:59 a.m. PST the following morning, when the highlighted battleground switches to the next one.

Added as additional rewards to the following Vanguard Requests:

Corsairs' Stronghold - Win in Corsairs' Stronghold[/b] (not the pre-formed version)
Fraywind Canyon - Win in Fraywind Canyon

- Champion's Enchanting Chest x1
- Ruby x2
Announcement coming in April!
I understand you are posting for advice from PC players but please either use the Discord or post to the PC players in the console forums.
Code hasn't been nerfed - it gives exactly what it has since I created it yesterday.
I would totally release them to you right now if I could.

So we can assume then that it is a regional contractual obligation because EU is releasing them on the 10th.

Most likely it's because it requires the Awakening update, and Gameforge is probably releasing that update on the 10th while our region gets it on the 17th. (JP TERA is getting it on the 11th. Don't see the date for RU yet, but based on when they released male brawler, probably they'll get this one on the 18th.)

This is correct. The items are tied to builds, and EU is releasing on the 10th, we release on the 17th.
Zoknahal wrote: »
I demand a rematch @seandynamite This time, make it even harder to find.

Oh trust me, this was just a pilot to see if anyone would even participate. Now that I know how participation is AND how good y'all are at finding it, next time will be significantly more difficult. Maybe. I can't underestimate your skills!
Hello!

I just hid a Sign of Day 24-sign in game on every server in the same spot. On this sign is a group code. That group code will give you stuff. You have 24 hours to find it from right...... now.

The code on the sign will expire at 11:59 PM PDT on Sunday, April 1.

Be cool. Don't share the code. Help others with hints, but make them find it. After all, YOU went through all the work to find it! So can they.

My hints:
I can see the city of Highwatch from where I am. It sure is pretty. (Yes, that means it's in Highwatch)
While in the same location on every server, it's not necessarily in the same channel.

Good luck!

seandynamite
NikuroTega wrote: »
These will be available after Godsfall releases on April 17th.

No no no no no no no no no no o o o o o o o o o o o....


We need them NOW! :heart:

I would totally release them to you right now if I could.
Werid wrote: »
found one in kanstria i guess is open world

Pics or it didn't happen...no really, send pics of you finding a Caiman. And if you got a bunny accessory or prototype mount then show that off too.
Ellexem wrote: »
At least if the staff post about 5 mobs spread across all channels is to be representative of the new approach. (With more emphasize on the across channels rather than the specific number.)

The tool does spawn across all channels of the zones, that's true.
I kicked the spawn numbers up quite a bit from my earlier test caiman. It is meant to be an easter egg hunt so you aren't going to be swimming in them.

And if you are unlucky Friday and Saturday, I'll kick the spawn numbers up a little bit more on Sunday. Just a little though.
As of the time of this posting:

1072 Caiman with expired chocolates have been killed
559 Caiman with Easter accessories have been killed
186 Caiman with Prototype mounts have been killed


Want some hints? They may be spawning in the following regions. (And by "may be" I mean I literally copy pasted from the tool.)
Fey Forest
Oblivion Woods
Fyrmount
Tuwangi Mire
Valley of Titans
Celestial Hills
Ascension Valley
Serpentis Isle
Jagged Coast
Mistmoor Island
Cliffs of Insanity
Vale of the Fang
Paraanon Ravine
Colossal Ruins
Freeholds
Basilisk Crag
Lake of Tears
Aurum Road
Blessing Basin
Essenian Crest
Blightwood
Timeless Woods
Balder's Refuge
Tempest Reach
Mount Tyrannas
Frost Reach
Wyrmgorge
Tor Exsul
Sienna Canyon
Arachnaea
Quarantine Zone
Feral Valley
Thrallhold
Tirkai Forest
Khanovar Front
Argonea
Granarkus
Vale of Spires
Plain of the Damned
Seeliewood
Darkquaver Woods
Susurrus Woods
Amena Quatla
Savage Reach
Ex Prima
Spring Valley
We recognize that a lot of you who have been playing TERA on PC are now also playing it on Console. That's cool. We are too.

We also know that one of your first priorities will be finding other players on your alternative platform who might make good guild members, teammates for tackling dungeons, or just like minded party members for beating on BAMs out in the hunting Zones.

Our goal is to make the task of teambuilding easier for you, so each day you log in on PC, you'll receive a TERA Celebration Token.

You can trade in these tokens for either a Playstation Launch Loot Box, an Xbox Launch Loot Box, or a PC Launch Loot Box.

Setting off the (P) & (S), or the (X) & (B) Fireworks while playing on PC tells other players that you also playing TERA on Console, and would like to group up, if they're available.

Setting off the (P) &(C) Fireworks says that while TERA on Console is cool, you're excited for new content on PC. Stuff like the last update, Counterpunch, or the upcoming Godsfall update.

Remember that these TERA Celebration Tokens are only temporary, and any unused tokens will be removed from your inventory on Tuesday, April 10th during Maintenance, but you get to keep the Fireworks.

And in case you're curious which platform has the most group friendly players, we'll announce the most chosen Firework box on April 10.
For any planning purposes you may need it for, though, it won't be changing much this month. It will continue on the same pattern established in March; with April 1 starting with Corsairs Stronghold and rotating daily with Fraywind throughout the month.
We dont' have off for the holidays and it will be posted by EOD on Friday.
These will be available after Godsfall releases on April 17th.
EME does not control whether we have the talent system and the response we have gotten from BHS is that there is no plan to bring it to other territories, as I previously stated.
Please refer to the guide located on This Page.
Guess y'all will have to log in and find out.
There are no plans still to bring the talent sytem to NA or EU.
Starting Saturday, March 31st 2018 through Sunday, April 1st 2018, log into TERA for at least three hours and receive one Weekend Boom Box via parcel. (the Parcel Mail is only sent once per weekend)

These boxes contain one random item, such as Golden Talents, Metamorphic Emblems, Superior Noctenium Elixirs, a Royal Diamond Dragon, an Azure Phoenix, or more!
Starting Friday, March 30 at 4am PDT and continuing until Tuesday, April 2 at 4am we are highlighting Ruinous Manor.

During this highlight, the Ruinous Manor and Ruinous Manor (Hard) Vanguard Requests will have special event bonus rewards, you'll earn increased drops from monsters, and an additional bonus jackpot for completion.

Ruinous Manor jackpot yields one of the following:
•Master Crafter's Secret Additive ×1
•Smart Dyad Niveot Structure ×1
•Superior Noctenium Elixir ×1
•Crafter's Cure ×2
•Feast ×2

Ruinous Manor (Hard) jackpot yields one of the following:
•Master Crafter's Secret Additive ×1
•Smart Dyad Niveot Structure ×1
•Superior Noctenium Elixir ×2
•Crafter's Cure ×4
•Feast ×4

Ruinous Manor (Hard) has double the chance of dropping a Smart Dyad Niveot Structure.
Week 1
April 1 Event - Caiman took some loots and we want y'all to take them back. Three different groups of Caiman took three different sets of loot.
April 2 - 10 - Celebrate TERA as we take the fun-times to Consoles. On PC, we are sending a TERA Cerebration token to everyone that provides access to 1 of 3 boxes of fireworks to celebrate what you're the most excited for.
April 3 - 10 - (TBA) - Guild Event (still in testing)
April 6 - 9 - BG Bonus Event
April 7 - 9 - Last week to get a Weekend Boom Box

Week 2
April 10 - 17 - Vanguard Request: Double ItemXP
April 13 - 16 - Dungeon Highlight: (TBD)
April 13 - Friday the 13th...oh scary :#

Week 3
April 17 - 24 - Guardian Legion Bonus Item
April 20 - 23 - BG Bonus Event

Week 4
April 24 - May 1 - Vanguard Request: Double Item and Rep Cred
April 27 - 30 - Dungeon Highlight: (TBD)
I will answer the question re: more fashion coupon updates. The first, and arguably biggest update is now done and we are moving onto other projects/store/shop/elite status updates before returning to it. We will come back to do more but we have other more pressing things to move our focus to for the time being. We don’t currently have an ETA; I also just want to say thanks to @CobaltDragon for all the hard work he put in already on part 1!
That's something we are aware, and will work to put in.
We’re going to be taking the TERA servers offline for a brief maintenance. ( Estimated downtime is 30 minutes to 1 Hour. )

XB1 EU Servers 6:30PM PDT / ( 0130 UTC )
PS4 EU Servers 7:30PM PDT / ( 0230 UTC )
XB1 NA Servers 9:30PM PDT / ( 0430 UTC )
PS4 NA Servers 10:30PM PDT / ( 0530 UTC )
It is a Priority and was already reported in Open Beta.
It only works that way because it is specifically in that Elite Menu.
Elite is Account Wide, I believe... you don't claim that Mount, it's accessed through Elite Status window and can be added to your Shortcuts.
Ah okay, sadly cannot fix that in the short-term, longer term, yes. Was looking for Filter Feedback in this Thread : https://forums.enmasse.com/tera/discussion/22586/tera-console-chat/p1
Beta Names were Wiped, so maybe another player has taken the name you previously had used.
There is a delay queue for the masks ( which means they are coming ), and Blue Angel Halo is on "Launch" which is April 3rd.
It does not require PlayStation® Plus
Log out, clear Web cache, then try logging back in.
Correct, you can choose to claim one on any character / server, and keep the other in Item Claim until you've decided on another character
Yes, you would get 2 of the Single-Use "Founders Status" titles to apply to the 2 character's of your choice.
SingleBear wrote: »
Hey Cobalt, I too would like to see a revised Alliance system. But I also feel the early Vanarch system had amazing potential as well.
100% agree with this. ;)
Still waiting on EME Staff or @CobaltDragon to give the word that they are going to say something about this.
I did sent the request forward, stating that :

Quite a few players have been requesting the return of a revamped "Crusades" / "Alliance System", and the return of the Original "Island of Dawn" as content.

(In order to bring back the "Alliance System", some efforts would need to made to prevent Player-Vs-Player Kill Feeding)

Hey Cobalt, I too would like to see a revised Alliance system. But I also feel the early Vanarch system had amazing potential as well.
There is a delayed delivery queue that has formed. It should be delivered, but not exact ETA on when each player will receive it.
Some mentioned getting it while logging in for the first time, while others mentioned it required a Game App restart.
https://forums.enmasse.com/tera/discussion/22582/tera-console-countries-that-we-are-licensed-to-publish-in
If you still do not see TERA, Founder's Packs, or EMP / Elite Status for TERA in your Console Platform's store after 8AM PDT today, it most likely means that the regional location for your Account's Profile is not in a location we are licensed to publish TERA Console in at Launch.

Some locations may be added over time, but I cannot confirm which ones, or how soon that would be.

For now, the best real option I can provide, is mentioning that some players here within the Forums have found ways to still access from locations where we didn't have a license, so if you want to access sooner than later, you can try checking for the workaround that was provided by those players.
Did you try already closing the TERA Game App, then restarting it and check if Elite got applied ? Did the Elite Voucher get consumed after you obtained it / redeemed it ?
PS4 NA might not be showing up for another hour and 12 minutes.
PS4 EU should already be up in that Store, and available for early access.
If you still do not see TERA, Founder's Packs, or EMP / Elite Status for TERA in your Console Platform's store after 8AM PDT today, it most likely means that the regional location for your Account's Profile is not in a location we are licensed to publish TERA Console in at Launch.

Some locations may be added over time, but I cannot confirm which ones, or how soon that would be.

For now, the best real option I can provide, is mentioning that some players here within the Forums have found ways to still access from locations where we didn't have a license, so if you want to access sooner than later, you can try checking for the workaround that was provided by those players.
Roi_Loth wrote: »
Hi, just want to know if the 10€ Pack give the anticipate access ? Ty
No it does not.
EU PS4 had an issue displaying the wording "Founders Pack" in front of all purchases, and it was not intended.
We're working to get the wording corrected to display that standalone EMP and Elite purchases will not grant Founders.
That feature may not be available in the Console version.
I'll try to check later to confirm, but I didn't see it in Open Beta.
TLX wrote: »
I am spanish speaker and i have all in english. Where is that button?
At the bottom of the screen, click "Español (México)"
DazeMaker wrote: »
I know you guys are doing your best with responses and are giving us information as soon as you get it, but the forums need more love
I'll try to be better about provided info in both places.
TLX wrote: »
Can a staff member say when?
In the near future.
I'll try to get an update, if I can on this.
NA579KY674 wrote: »
Would it be possible to transfer your character to a pvp server if you start on a Pve server ?
I don't think that will be available directly at Launch, or even soon after, but I think it will be available eventually.

Starting Tuesday, March 27th at 10am PDT through Tuesday, April 3rd at 10am PDT, receive a bonus reward of 30 Tera Reward points with each Guardian Legion turn in.
YFM4RCDACR wrote: »
A free Twitch Prime bundle with just the 7 days early access and maybe a char slot would be awesome.
That is a great suggestion.
Looking into this myself, what you have stated is currently displayed ( at least on PSN EU ) , showing Founder's Pack in front of all types of purchases, including EMP and Elite...

This was not intended, and is a display / typo issue.

The standalone EMP purchases and Elite Status purchase do not offer any tiers of Founder's Pack.
@CobaltDragon Can you confirm/deny the currency packs/month of elite grants founders access as the info on PSN currently has founders pack in the description.
Can you provide a Screenshot, and also state if you are viewing the Store for NA / EU ?
I do not have a workaround for this exact situation. The regions are separate, so you would be choosing NA or EU with your profile / console.
Player's have mentioned ways to switch from NA to EU, but that doesn't sound like it would solve what you have brought up.
AdamW79 wrote: »
Does that include emp or just what we buy with it?
Just what you purchase with the EMP.

J57LR39EYA wrote: »
Can you please make founders with just early access for like $15. It's not too late.
I think it's past the time frame, unfortunately...
A new Package would need additional testing and approval by both Sony / Microsoft.
Baraka in a bear suit. Warrior, slayer, sorcerer; they're all good. The bear suit is the important part.
Let me be a little open and personal here.

I love me some PVP. I always roll characters on PVP servers in every MMO I play. And I will admit I have had my times where I came across a lower level character and I would gank them. I don't think there is anything wrong with that behavior.

However...I have also sat invisible on the bridge out of Lumbertown or at Bulwark Camp in Oblivion and watched level 65s spam spells at low level players. And yeah, that's not ganking. That's camping. And it's not fun for new players.

Treeshark made changes to shift away from low level PVP and to be more in line with BH's game design of max level outlaw. He did this because he believed it was better for the community at large and internally we agreed with him. He knew it would anger some, but he had to think about the new user experience. I wish the design could have allowed us to make the new user experience awesome without taking outlaw away from lower levels.
Takeshy wrote: »
How long time for gunner ?
It will become available in the near future, but there isn't an exact ETA that can be provided at this time.
Buying the Ultimate Founder's Pack does not provide what is listed for the Supreme, Deluxe, and standard Founder's Pack.
Please keep in mind that if you choose one, you will not be able to upgrade to a higher type at a later time, but it will allow each type of Founder's Pack to stack.
VoidBlue wrote: »
Heard everything is character bound.
That is correct. At this time, Account Bound stuff has not been implemented into Console, and will take some additional development time to have it added.

The Classes Available are listed Here.
Ninja, Gunner, Valkyrie will be available in the near future.
Happy to help. :)
it would be nice to have a confirmation about this issue one way or another before servers go live so we know whether or not names will be reusable before we create our first toons
I just mentioned this on our Discord.
I confirmed, stating that I believe that issue has been addressed and resolved.
( I have not tested it yet myself though )
EmpressSin wrote: »
Ok last thing will the fix be at launch or later on?
At Launch
I believe that was something else getting a change, but same deal, might not be perfect right away, and we can remove restricts that are brought to our attention when it's appropriate.
Obviously the new changes won't be perfect, so feel free to use this thread ( or a new thread ) to post things you might notice as being still blocked that is innocent enough, and shouldn't be blocked.
The actual Chat Filter might be changed at Launch to be less restrictive, but I was still awaiting confirmation.
8AM PDT for PS4 NA - Confirmed.
Here is the list of countries that we are licensed to publish in at Launch :

Xbox One:

Austria
Belgium
Canada
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Italy
Mexico
Netherlands
Norway
Poland
Portugal
Republic of Ireland
Slovakia
Spain
Sweden
Switzerland
United Kingdom
United States

PlayStation-NA:

United States
Canada
Mexico

PlayStation-EU:

Australia
New Zealand
Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
UK
Ukraine
Nope, Nope, and Nope.

We have a monster spawning in all open zones and maintaining 5 spawns at a time. I'm curious how many times y'all will find and kill it. It drops Friendly Noctenium Infusion. So not a big awesome loot table of super crazy cool things that you all will run after. Just a, "what happens if I do this" kinda experiment.
This is an Internal Discussion at the moment, so any additional information not already mentioned will help with get this moving forward.

"do not know of any other multiplayer game that restrict access to EU "

Can you provide some specific examples ?

Is it PS4, Xbox, PC, All Platforms ?

Do you have more examples of Online Games that default to NA ?

This will be very help to our Internal discussion.
Here is the list of countries that we are licensed to publish in at Launch :

Xbox One:

Austria
Belgium
Canada
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Italy
Mexico
Netherlands
Norway
Poland
Portugal
Republic of Ireland
Slovakia
Spain
Sweden
Switzerland
United Kingdom
United States

PlayStation-NA:

United States
Canada
Mexico

PlayStation-EU:

Australia
New Zealand
Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
UK
Ukraine
It is not Fake.
The quotes other players mentioned from discord did happen.

More details to come "Sooner than later".

For now the one thing I do want to clear up :

Xbox players - will need to uninstall the current version and get the new Launch version.
PS4 players - are able to update the existing version, so keep your install if you still have it.
I am waiting for confirmation, but last I heard that was something that had been resolved.
Starting Saturday, March 24th 2018 through Sunday, March 25th 2018, log into TERA for at least three hours and receive one Weekend Boom Box via parcel. (the Parcel Mail is only sent once per weekend)

These boxes contain one random item, such as Golden Talents, Metamorphic Emblems, Superior Noctenium Elixirs, a Royal Diamond Dragon, an Azure Phoenix, or more!
I answered this during OBT1, so I am sorry you missed that response....

I put in the following suggestion for consideration :

"Players from Australia are being put into the EU Servers by default, and many have voiced their opinion that the preference be to be default to the NA Servers. Apparently in quite a few other games, Australia is defaulted into NA Servers."
Our designer created a 1080p version of the image. You can get it here: http://download.enmasse.com/images/tera/news/godsfall/wallpaper.jpg
ElinLove wrote: »
By the way seandynamite (not tagging for no reason you must be FULL of tagged posts there): I suppose the Dressing Room is in process of having those new hairstyles added right? Since there's nothing on the hair section and even pets vanished right now

I believe it might require some additional testing, before they can be put in that location.
Yes they are
There are two new items in the store today:
  • Stylist Select Hair Coupon (New Hairstyles) - Cannot be used by amani, popori, and baraka. Select the all-new style that's right for you! Use this coupon to select and change your hairstyle into a hairstyle suitable for your race and gender. Result cannot be reverted. For elin characters, modifies both hair and tail.
  • Premium Stylist Hair Coupon (Classic Hairstyles) - Cannot be used by baraka. Select the classic style that's right for you! Use this coupon to select and change your hairstyle into a hairstyle suitable for your race and gender. Result cannot be reverted. Cannot be used by baraka. For elin characters, modifies both hair and tail. For popori characters, modifies the tail only.
These are the non-RNG versions of the hairstyle coupons - you get the one you choose. HOWEVER please note that the UI still acts as though it's a roll. However you choose the one hairstyle you want, and that's the one it lands on. So though it shares the RNG interface, it will always land on the ONE hairstyle you can pick. The Stylist Select will give you access to the new hairstyles (the web store link above has links to videos of each race/gender combination's hairstyle examples) and the Premium Stylist will give you access to the hairstyles that were available when you created the character only.
Tomorrow - look for them after maintenance in the store.
Starting Friday, March 23rd at 4:00 AM PDT to Monday, March 26th at 4:00 AM PDT, you'll be rewarded a Champion's Enchanting Chest for completing the Vanguard Request "Win in Corsairs' Stronghold", or rewarded a Superior Etching Box for completing the Vanguard Request "Win in Fraywind Canyon".
Our Support Team can verify if a Collector's Edition or 2012 PAX East code was ever applied, so as mentioned above, if the Regal Frost Lion is now missing from your Account, a Support Ticket can help resolve that for you.
Firess wrote: »
Speaking of which. Should i keep my Beta download on my PS4 for the full release?
More info will be provided, but for now, yes I would recommend holding onto your TT, OBT1, or OBT2 PS4 download of TERA.
I've been a lot more active in our EME Official Discord Channel.

On our Discord (in the teraconsole-general channel), I had already acknowledged that we've been going through the process of compiling new bugs that were reported, updating our list of Known Issues, reading through tons of Feedback, and also reviewing Suggestions.
More details will be given very soon.
If you installed via a physical game disc of TERA, I'd recommend removing that install and instead using the Direct Download method Here.

If you had used the Direct Download method and still see that error, then most likely you have some type of Security Software that probably did an overnight update and it's now conflicting with the connection required by the TERA Launcher.

As a temporary solution, you can try temporarily uninstalling any Security Software ( Anti-virus / Firewall / Web Browser Plug-ins that are security related ) or lower Security Settings on Windows Defender, followed by a Computer restart, to see if that will allow the required connection to remain established.

Beyond that, another step that may be needed is specifically restarting the computer in "Clean Boot" , which will only allow the essential programs needed to operate Windows to load after the computer is restarted.

If still no luck, then I'm sure we'll get to your Support Ticket fairly quickly, and we can provide you with more specific steps after you have provided us with a copy of your EME Diagnostic text file.
Closing Thread and removed images that are Forum Rule Violations.
Please report this type of activity via Support Ticket , instead of making a Call Out in the Forums.

@ess - An appropriate action has already been taken on what you had been reporting.
Meningitis wrote: »
let us know that you acknowledge this is an issue?
Acknowledged and filed as a bug.

They should now be in the Dressing Room.
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