TERA Online dev tracker
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AShoppingCart on 02/25/2016, 10:51 AM - view
When can we expect detailed patch notes?


We'll have them on Monday, the 29th. QA is still working on them and we're finalizing all the details.
This Friday’s stream is all about that DAWNFALL.

I’ll be joined on-air by special guest Scott James Magner, TERA Writer/Editor. Together, we’ll preview the new Island of Dawn. TERA’s original newbie zone, once shiny and beautiful, has been blown the f*** up and we want to know how it happened! Scott and I will do a little questing, BAM hunting, and chatting about the TERA storyline while answering questions from the Twitch chat!

If you have TERA story/writing questions for Scott in advance, leave them in this thread.

The stream begins on the En Masse Twitch channel @ 3:00 PM Pacific Standard Time this Friday, February 26. See you there!


The Dawnfall update drops next Tuesday, March 1, bringing with it several exciting changes to TERA.

First and foremost, the Island of Dawn, TERA’s original starting zone, has been remade into a level 65 hunting ground. In addition, Dreadspire returns with two new levels and updated rewards, including Starfall gear. Plus, the hard mode for Forsaken Isle will be added to the game with this update.

For more info on the new update, check out the Dawnfall update page, which reveals more details about these changes.
I thought we'd have patch notes for today's maintenance and I was incorrect which is why I made sure to note it in this maintenance post, sorry if there was any confusion! There were no changes to the game, no new files to download, therefore no new patch notes (same as with Tuesday's maintenance).
TR is back online and you can login now.
Moved to Off-Topic.
We're aware of the issue and will be updating that thread.
Greetings all,

Our Operations Team is aware of this outage and is working to restore service to Tempest Reach. We'll be updating this thread as we have more information.

Thank you for your patience.
Adem on 02/25/2016, 08:30 AM - view
no patch notes again it seems.


Today's maintenance/server restart was conducted solely for general server maintenance as well as to deploy the strongbox jackpot event. Beyond that, no other game changes were deployed.
WolfMaster on 02/25/2016, 08:31 AM - view
Well with the changes at BH and EM things have been hectic for them to say the least. Also Danica was/is a complete noob at tera and needs a full dive into the game to really learn it from lvl 1 to 65 and run all instances. I just think her other activities will hinder that, but I will give her a chance. I still think they need to hire a Tera player to do the live streams and play admin in chat. Just my two cents and now to add some more so I have enough to call someone who cares.


You should check the new streams. :) We've hired on Spacecats to the Community Team, who's restructuring the streams and is dedicated to all things TERA. Scroll down on this thread to read his introduction to the community.

He's got at least 1 level 65, numerous characters in their 40s and spends a LOT of time playing PvP. He's been working on more in-game events and new streams. I think you'll like him!
Greetings all,

If you have questions about the naming filters and such, please submit a Support ticket so Customer Service can respond and assist.

Thank you for your understanding.
All servers will undergo maintenance the morning of Thursday, February 25 starting at 7:00 AM Pacific Time. This scheduled downtime will last two hours (7 - 9 AM).

All servers will be unavailable from 7:00 AM to 9:00 AM Pacific Time.

The following strongbox jackpot event will be deployed as part of this maintenance: http://tera.enmasse.com/news/posts/tera-strongbox-jackpot-weekend-is-back--3

For real-time server status, please refer to the Server Status page.
OP has been updated, as has the news post.

We appreciate your feedback around the event, we hope the changes are more in line with your expectations.
I'm currently adjusting the jackpot, replacing feedstock with premium alkahests.

Posts should be updated momentarily, but thought I should pop-in and let you know.
Sorry guys, updating the post now, they *are* smart dyads.


Starting Thursday, February 25 (after maintenance) and continuing until maintenance on Tuesday, March 1, every locked strongbox you open gives you a chance to find one of two very special jackpots. Be on the lookout for jackpots of 1,000 tier 8 feedstock or 5 dyad niveot structures, and mini-jackpots of 200 tier 8 feedstock or 1 dyad niveot structure from the following strongboxes:

- Locked Strongbox
- Locked Pocket Pet Strongbox
- Locked Krysteel Strongbox
- Locked Linsteel Strongbox
- Locked Norsteel Strongbox
- Locked Shadsteel Strongbox
- Locked Extensive Strongbox
- Locked Spellbound Strongbox

Running low on strongbox keys? Drop by the TERA Store in game or online to stock up and save on stacks of 10, 20, and 50 keys!
Edited by: Harmonia 2 minutes ago
All servers will undergo maintenance Thursday morning starting at 7:00 AM Pacific Time. This scheduled downtime will last two hours (7 - 9 AM).

All servers will be unavailable from 7:00 AM to 9:00 AM Pacific Time.

For real-time server status, please refer to the Server Status page. Thanks for your patience!

There will be no patch notes for this maintenance, but after the maintenance has ended a strongbox jackpot event will begin. Details will follow on the jackpot event later this afternoon!
Muahahahahahaaaaa!


... Sorry the game hates you.
RedRamii on 02/19/2016, 05:45 PM - view
http://www.twitch.tv/enmasseentertainment/v/47836495
On the stream at 41:28 yu called the Starfall gear Skyfall by saying "I don't have my skyfall gear on"
Whats better, +15 skyfall or +15 Dread :')
I demand a prize for making this discovery before I start sacrificing an Elin every 2 hours!


Haha, I realized that like 5 seconds after I said it, did an internal face-palm, then hoped nobody would go back and link to that exact moment in time to point out my mistake. THANKS A LOT RAMII.


Tenshi1 on 02/23/2016, 10:38 AM - view
But, I AM excellent, people just don't know that B)

This is what awesome looks like

Also, it's nice to meet you new CM ^_^ I promise I'm a good person


That's exactly what a BAD person would say... but I think I believe you. Nice to meet you!
Draqsko on 02/23/2016, 12:18 PM - view
I'm over 40, moving my whole body to perform dance animations would have me wind up in traction for a week.


Haha, just do the old-person shuffle! That's basically how I dance ALL THE TIME (I'm a terrible dancer). :p

Or maybe by the time we're all playing MMOs with virtual reality gear, you'll have a pair of sweet robo-legs that can do the dancing for you.
Tenshi1 on 02/23/2016, 09:32 AM - view
?? Seriously...

I actually know and have talked to foreign people and they can't help their speech...

Also some people are disabled and can't talk right

I don't even understand why you made what I said such a big deal and would actually call me names for what I said..


I think he was being facetious. Be more excellent to people please, Tenshi1.


MattOsiris on 02/22/2016, 03:46 PM
I still don't know what an enlil is


Read the first post again. It tells you everything you need to know. :D :D :D

(Secret sexy TERA race confirm)
GearsSick on 02/23/2016, 03:32 AM - view
I want to play tera on this so bad

https://www.youtube.com/watch?v=C3rNIxMlKmI

Inc SAO


That would be so awesome. Physically walking to move wouldn't make sense, though, like Orodeshi said.

I'm imagining a system where you have your UI & keybinds floating in front of you. Players could reach out and touch them, then turn their heads to move the camera around, and get their whole body moving by performing their own /dance animations :D


kirsch on 02/23/2016, 09:00 AM
ya'll know you are the last dregs of humanity, right?

like, the last human is gonna be born in the next fifty years, and the rest of our time here is just going to get more brutal and violent

this future full of technological wonders you are envisioning does not exist


I once worked with a guy that kept an emergency food/water supply in the trunk of his car, along with various tools, geiger counter, and ingredients needed to start his own potato farm in the wilderness in the event that an apocalypse occurs.

I think you two would get along.
This maintenance was just for the crusade season extension. There will be maintenance on Thursday morning (tentatively 7:00 - 9:00 a.m. PST) that will have patch notes.
Going to move this thread to the bug forum, but thanks for bringing it up. If it's on one of the Known Issues lists, I'm sure the team does know about it, but I'll make sure it's still on the EME radar just in case.
TheyKilledLancer on 02/22/2016, 07:18 AM - view
Game Currently under maintence but il be sure to follow the advice, and thanks feels good to be back :)


Thanks :)


Welcome back :D
Apparently this bug has a fix coming in the next big game update. Thought I'd let you know!
FaunBait on 02/19/2016, 04:09 PM - view
That was fun. Thanks for the event. :D


Thanks for hanging out and being goofy with us!

Nayroy on 02/19/2016, 04:14 PM
What did you end up naming the mount? Will that name be given to one of the other spectral mounts?


The chat channel helped us name our mount Buttstallion. I doubt you'll see the name used in-game, but you may see him ride free on a future stream. :D

In reality, the mounts are already named Shadowmare and Crimsonmare.
Next week's regular server maintenance will occur on Monday February 22 (instead of Tuesday February 23) at the regularly scheduled time (7:00-9:00 a.m. PST). This is to extend the current Crusade Season by one additional week. Patch notes will be available following maintenance on Monday.


All servers will be unavailable from 7:00 AM to 9:00 AM Pacific Time.

For real-time server status, please refer to the Server Status page. Thanks for your patience!
Edited by: Harmonia 2 minutes ago
Hello all, and welcome to another Week in Review! It's been a very busy week so lets just dive into the top news and forum topics. There are no updates this week on upcoming community content such as our new forums, buuuut a little bird told me that next week's livestream is going to offer a sneak peek at some of the next update's content!

New Feature: The Event Calendar!
On Wednesday we announced and launched the in-game event calendar, which provides daily rewards for logging in. This calendar also features a notification section that will alert you of current promotions, events, sales, or other pieces of important TERA-related information.

We're very excited to see this feature launch, and also welcome feedback on it in the thread comments below.

Full details.

New Shop Item: Spectral Steeds!
This week we also introduced two new mounts to the TERA store: Shadowmare and Crimsonmare! They're both available in-game now, or through the web store.

Full details

Kyra's Potion Shack
Kyra's potion shack has returned, and will stay open through March 1 with new exclusive items! Ebonette and Viridette mini-dragon pets and Malkin the grey tabby sushi cat are possible prizes.

Full details.

Weekend Sale: Gothic Rapture Set
This weekend also features a 25% off sale on Gothic Rapture items, so don't miss out!

Full details.

Spacecats AMA!
Did you miss new CM Spacecats' AMA on Wednesday? Never fear, you can read the full thing here to get to know him better. Or, you could tune in today at 3:00 p.m. as he takes on the MT community in an Outlaw PvP extravaganza!

Read the AMA

Community Livestream: Bloodbath!
We'll be providing the video link here once today's stream wraps up, but predictions are leaning towards a bloodbath!

----------------
Edited by: Harmonia 1 minute ago


Looking to add some style to your adventuring ways? Or perhaps something to help you contemplate the infinite sadness of the universe? Then perhaps our weekend sale on Gothic Rapture items is exactly what you need.

Starting Friday, February 19 at 10 a.m. PST, visit the TERA store and take 25% off the following:
- Medley Bonnet
- Elegant Black Bonnet
- Aubergine Topper
- Elegant Glide into Gothic Rapture Bundle
- Swagger into Gothic Rapture Bundle
- Medley of Gothic Rapture Bundle

The sale also extends to our Gothic Rapture loot boxes, guaranteed to contain a semi-enigmatic scroll, as well as a chance to obtain dyeable costumes, exclusive accessories, alkahests, and consumables.
- Elegant Gothic Rapture Box
- Swaggering Gothic Rapture Box

This sale ends Monday, February 22 at 10 a.m. PST, so don’t miss your chance at these player-inspired designs. Visit the TERA store today and save!
Since this thread went wildly off-topic, and had a lot of inappropriate comments, we're locking it. If you wish to have a proper discussion about classes/races, you are all welcome to make those threads. Please remember to be respectful to other players while posting, and refrain from using inappropriate language.
LancerJiva on 02/19/2016, 09:47 AM - view
Um no?
I watch everytime they stream.

I'm just saying cause people look forward to giveaways too.


We actually do giveaways during almost every stream, unless we didn't receive a batch of codes. Harmonia sends them out to folks via Twitch Inbox. We just don't randomly throw codes out there. We want folks to follow the channel and we like to reward folks who are actively participating.
Nayroy on 02/18/2016, 09:26 PM - view
I wonder if this player council will have moderators that EME hand pick.


Nope. All of the members of our Support Team who handle Support issues and in-game issues are all on-site EME employees.

And as an aside, if you see behaviors and language which violate the ToS & Rules, please do submit a Support ticket with all the information so the Support Team can take action. We appreciate it!
WhaleWhale on 02/18/2016, 05:16 PM - view


So when's the Roleplay event for Celestial Hills?


That is on our list of events, too. :) We're going to be building a regular schedule, so folks know ahead of time what we're planning and plotting. Spacecats has all kinds of ideas for in-game events, both social and peeveepees. Plus Dungeon runs and all kinds of things. :)

We'll have a server rotation, unless we're doing something like BAM events, where we can grab members of the Support Team & QA to assist in spawning them.
RKC on 02/18/2016, 06:22 PM - view
I like the new CM... But why only in MT... Go to other servers also.. You're making want to change servers.

Please go to CH.


We're planning to do fun things on all servers, don't worry! I promise we won't leave our CH roleplayers in the dark.

Also, even if you don't play on MT, I suggest still tuning in. We'll use the best Twitch chat suggestions during the event... plus you never know what else might happen on-air ;)
We snuck some images of the new pets in the news post as a surprise :)

Edited by: Harmonia 1 minute ago
dreamcast87 on 02/18/2016, 02:57 PM - view
Which class will Space be playing as? Or will that be a surprize (it's a Brawler isn't it).


Shhhhhh, it's a surpriiiisssseee ( ͡° ͜ʖ ͡°)
Nayroy on 02/18/2016, 02:07 PM - view
After seeing his match in CS. It's going to be a bloodbath.


I've been training. Prepare to witness true power, my friend.


Kyra’s keeping her Potion Shack open until after maintenance on Tuesday, March 1! And she’s added some great prizes!

If you want some dragon pets, treasure chests, or any of the amazing prizes from before, get your catalysts to Kyra’s Pop-Up Potion Shack by March 1.

You can access the Potion Shack via the Welcome Window, to cash in your catalysts for chances to win fabulous TERA prizes. Here’s the full list of what you might win, every time you trade in five catalysts:
- Ebonette mini-dragon pet ADDED!
- Viridette mini-dragon pet ADDED!
- Heart Shades ADDED!
- Kalivan’s Treasure Chest (×10) ADDED!
- Kalivan’s Treasure Chest (×5) ADDED
- 10,000 EMP
- 5,000 EMP
- Premium Alkahest (×500)
- Premium Alkahest (×250)
- Extensive Alkahest (×1000)
- Extensive Alkahest (×500)
- Blessed Enigmatic Scroll (×300)
- Blessed Enigmatic Scroll (×100)
- Master Enigmatic Scroll (×500)
- Master Enigmatic Scroll (×200)
- Spellbind (×1000)
- Spellbind (×500)
- Titan's Ease (×100)
- Titan's Ember (×100)
- Level 60 Scroll
- Elite Status Voucher (30-day)
- Noble Malkin (permanent character mount)
- Malkin (permanent character mount)
- Squawk (permanent character mount)
- Blaze (permanent character mount)
- Cinder (permanent character mount)
- Classic Racer (permanent character mount)
- Pet: Dragonette
- Pet: Peddit
- Flamingo Weapon Skin
- Veteran's Cape
- Flower Pinwheel
- Pinwheel Headband
- Googly Eyes
- Hypno Eyes
- Bubble Bubble
- Pink Sun Visor
- Pink Quilted Backpack
- Monarch Wings
- Azure Butterfly Wings
- White Butterfly Wings
- Spun Sugar Wings
- Soft Kitty Hat
- Warm Kitty Hat
- Spun Sugar Headband
- Red Lash Mask
- Ruby Rims
- Sanguine Shades
- Extensive Alkahest (×50)
- Extensive Alkahest (×25)
- Spellbind (×75)
- Spellbind (×35)
- Master Enigmatic Scroll (×30)
- Master Enigmatic Scroll (×15)
- Titan's Ease (×15)
- Titan's Ember (×15)
- Semi-Enigmatic Scroll (×30)
- Semi-Enigmatic Scroll (x15)
- Tier 7 Feedstock (x300)
- Tier 7 Feedstock (x150)
- Noctenium Infusion (x200)[/list]

So how do you get the catalysts that you need for Kyra’s Potion Shack? There are four main methods:
- You gain catalysts every five levels, starting at level 20 (level 65 for reapers):
- Catalysts also drop from the final boss monster in the following dungeons:
---- Ghillieglade
---- Forsaken Island
---- Kalivan's Dreadnaught (Normal and Hard)
---- Timescape (Normal and Hard)
---- Sky Cruiser Endeavor (Hard)
---- Bathysmal Rise (Normal and Hard)
---- Channelworks
- Victory Bonuses from winning battlegrounds have a chance to produce catalysts.
- Finally, if you’re sharp-eyed and react quickly enough, you might spot some extremely rare blue boxes hidden all around the world of TERA. Each has a chance to drop 15 catalysts. (Just be sure to pick them all up!)

After March 1, any unused catalysts go back in storage until Kyra’s Potion Shack pops back up again.

Still have questions? Be sure to check out the Kyra’s Pop-Up Potion Shack FAQ.
I just checked, and there was apparently some disruption about 30 minutes ago. It looks to have cleared up, but the EME crew will continue to monitor just in case.
Have you tried turning the Internet off and then back on again?

For real though, anyone else play on TR and experiencing problems?
Mayfleet on 02/18/2016, 12:28 PM - view
I just wonder, why you keep say "your new CM"?


I've been trained to obey your every command!
Mayfleet on 02/18/2016, 12:28 PM - view
I just wonder, why you keep say "your new CM"?


Because he's your new Community Manager! Harmonia and I are still here, but we work on numerous other things, too. Spacecats is dedicated to TERA!
Greetings all!

Your new Community Manager, Spacecats, will be visiting Mount Tyrannas for a special in-game event! He's looking for a fight and you'll get a chance to bring it to him!

He'll be randomly popping around the server, ready to get into some PvP with you! The first five players to beat him in a 1v1 will get something super awesome!

Tune in Friday, 2/19 at 3:00 p.m. Pacific to watch him get beat down by the MT Players!

http://www.twitch.tv/enmasseentertainment



Ride into winner’s circle with TERA’s new ghostly gallopers, the eerie Shadowmare and Crimsonmare. These spectral steeds are available now in the TERA store, in both character- and account-bound versions.

And if you’re willing to take a gamble on an even spookier, stat-restoring mount, pick up either our Dark Rider or Wraith Rider loot boxes. Each box is guaranteed to contain a semi-enigmatic scroll, and possibly one of our HP-, MP-, or Stamina-restoring variants, or even a Noble spectral mount that restores all three stats at once!
Hey all, I moved this thread to the "Bug Report" subforum. I'll make sure the EME team is alerted to the thread. Thanks for reporting this!


Get rewards every day! The event calendar has been filled with all sorts of goodies for you to claim just for logging in: potions, scrolls, catalysts, temporary cosmetic items and more! Press [H] and click the fifth tab in-game to see the calendar and claim today’s log-in reward. First up? Kyra’s Catalysts!

Daily log-in rewards can only be claimed by one characterof level 13 or higher. Claimed items are delivered right into your character’s inventory. The rewards change at midnight UTC (currently 4 p.m. PST), so come back and get them all!
Madoif on 02/17/2016, 08:46 AM - view
Don't hate on druids you ninny. Anyway you're into some awesome stuff. Your interests and the way you present yourself in an informal yet professional manner means you're off to a good start!


Thanks, I appreciate that!


Zoknahal on 02/17/2016, 01:51 PM
What color combination you like the most? I always liked to play with White creatures/restoration spells/Holy monsters and Red destruction spells. Best offense is the best defense right?


You'd fit right in with the Boros Legion of Face-punching! It's hard to pick a favorite combo, but I tend to enjoy 3 or 5-color decks that go extremely deep and accomplish absolutely nothing. Today my favorite card is Master Transmuter, who isn't concerned with the best offense OR defense. :D


Feel free to ask me questions about Lancer if you ever pass by TR. I may not be the best one, but i am confident on my skills. Feel free also to ask me anything about TERA lore, as i consider myself one of the few Lore Experts in TERA, tho i always discover something new from time to time :)


Excellent! There's a good chance I'll take you up on that offer!

Onto questions: I would like to know if its within your duties as the new CM to log into the game on your GM character and spend some time with the players, be it fooling around or just spawning some monsters, doing mini events, etc, just having fun in general with the community while in game. GM presence in game is always welcome.


Absolutely! It's something I'm really looking forward to doing on every server. I'm still getting introduced GM-hood internally, but I bet Spacecats sightings will begin to happen sometime next week.

PST: An idea of mini event that you can do while in game: Ask the whole server to find you, and trade you a Banana (its an actual item in game! Cant you believe it? ) and first one to do, earns some costume or gold, or whatever you may have in your GM character inventory :)


I like it :D
Hey Raebae,

We're working on getting these sent out ASAP. Currently we believe they'll be sent later this afternoon, but if that changes we'll be sure to let you know!
RedRamii on 02/16/2016, 07:07 PM - view
I don't mean to brag, but I once solo'd Channel Works all by myself :')


No way?! RAMII YOU ARE AMAZING!!!


;)


Just wanted to confirm the hearts are dropping at the same rates, nothing has changed since Thursday.


While my elin is obviously the cutest in all of Arborea, I'd like to disqualify myself from winning since I'm a CM. Just popping in to say thank you to kirsch, and GOOD LUCK to all who enter the contest!
RedRamii on 02/16/2016, 04:14 PM - view
Can I get a "Ramii yu are amazing" from spacecats! Will pay with love.


Hmmmm... tell me something amazing about yourself first.
Zoknahal on 02/12/2016, 08:23 PM - view
Harmonia, at the end of the QA stream, Danicia said that all the people whos question was read during the stream, were gonna receive a gift from EME, but not until you were back into office.

I am curious as to when we are gonna get that gift? (cause one of my questions was answered and i clearly heard Denom say my name)


Follow up. They haven't all been sent out, as it's a manual process to do the codes. It's her big priority this morning to get these finished.
haroldz on 02/13/2016, 12:12 PM - view
"Soon"

Just like my guild leader Jaynee (Cupcakeclub, part of big brawl event) was told that EME was going to do good on their promise of giving us all account bound mounts instead of character only.

That was two weeks ago.


Just spoke to Denom. We'll get them sent out tomorrow morning.
We're prepping the red and turquoise horses for release this week.

As for the other colors, we have other plans for those...
Zoknahal on 02/12/2016, 08:23 PM - view
Harmonia, at the end of the QA stream, Danicia said that all the people whos question was read during the stream, were gonna receive a gift from EME, but not until you were back into office.

I am curious as to when we are gonna get that gift? (cause one of my questions was answered and i clearly heard Denom say my name)


Did you receive it yet? I know Harmonia was working on sending these out to everyone.
haroldz on 02/13/2016, 12:12 PM - view
"Soon"

Just like my guild leader Jaynee (Cupcakeclub, part of big brawl event) was told that EME was going to do good on their promise of giving us all account bound mounts instead of character only.

That was two weeks ago.


Let me follow up with Denom on this one.
Mechyy on 02/14/2016, 10:05 AM - view
Welcome to TERA! I hope you come with the SkyWhale blessings! The community needs you, Everyone hopes you the best thought!
And since I read you like the role play, look check out a little Web Light Novel about TERA!


Thanks! I'll take a look!

Neayala on 02/16/2016, 02:20 AM
I really liked your Stream Spacecats.

Personally i think that you have MUCH to learn about the Reaper, but that you are trying and i really hope that you will do some streams to explain the fundamentals of the battlegrounds and dungeons.

I think this would be really important, cause the most ppl don't look into the forums to gather information like you did. They lurk in the shadows of the dungeon tool/battleground tool and their lack of knowledge give you plenty occasions to experience dungeon runs from HELL.

You already did a good job by explaining the 3-1-3 from corsairs and so i hope that you will do great, maybe with the help of some streamers, in explaining some of the ins and outs of TERA.


As someone who's an experienced Reaper, I welcome any advice you feel like messaging me.

Out of curiosity, who are your favorite TERA streamers when it comes to teaching game strategy? Do you prefer to learn just by watching things happen naturally, or through detailed breakdowns?
Varita on 02/13/2016, 02:38 PM - view
Well, alright. At least you seem a cool and likeable guy. Hope you manage to learn things quickly. (btw, love your cat


I'll tell her you said hey :D
GearsSick on 02/13/2016, 02:32 PM - view
Now if only you had crystals on fam you'd be my new hero jk :P.


This made me lol

GearsSick on 02/13/2016, 02:32 PM - view
But since you're interested in PvP we're in dire need of help!!! All I ever see being addressed are the pve patches hopefully you bring some pvp action into the loop.

I welcome you but you need to work hard. Tonka left some very big shoes to fill c:


Thank you, and I know! Right now I'm getting acquainted with the EME office, streaming setup, forum backend, and GM tools, and a billion other things. As time goes on and I get fully ramped up into my new role, I'll try to fill those shoes as best I can. If you ever have feedback for me (even about tiny things) or you think there's something I missed or underestimated, message me for a chat.
Varita on 02/13/2016, 01:25 PM - view
I just finished watching the stream and he seemed to be a complete noob at the game. I thought you (Danicia) said the new CM would be a top player or, at least, someone who knows the endgame very well?

Sorry if I sound rude to the new guy but, what happened?




Well I don't consider myself a complete noob, but I totally admit I have a lot to learn about TERA. It's basically just a matter of time. I've been reading the forums for a while now, so I know you guys are looking for a CM who can dedicate a lot of time towards learning and understanding the intricacies of late game. I consider myself a gamer first and foremost and have been spending a lot of my spare time playing, reading guides, watching videos, etc... I'll get there.

I went and updated the Meet the Community Team thread with a little info about myself. Feel free to post some questions in there!

Oh, and while I'm crunching through the strategy guides I've found in the forum and fan sites, please message me any of your favorites if you think there's a chance I haven't read them yet.
Hi!

I’m Sean Gibbons, aka Spacecats! I’m your new Community Manager for TERA. Here are some random non-TERA facts about me:

- I have a grumpy cat named Mingty. I like to stream on Twitch in my spare time, and she joins me on the air.
- My previous job was at Wizards of the Coast, where I was a Community Manager for Magic: The Gathering. I’ve been playing MTG since I was a tiny babything, and I’m a huge fan of the game.
- I run a Dungeons & Dragons group. I’m a chaotic but forgiving DM. I love storytelling and roleplaying.
- I go to PAX West (Prime) every year. Pretty much no matter what.
- I need to watch more Psycho-Pass.
- The first MMO I ever played was EverQuest. I stubbornly mained a Druid even though they were terrible healers. In EQ2 I played a Warden, led raids, got epic (but didn’t learn my lesson about playing Druids).
- I love to write science fiction in my spare time.
- I listen to a lot of Royksopp and Purity Ring. I like EDM.
- I drink a LOT of coffee.
- If you'd like to follow me on Twitter, I'm not hard to find. Everything I say on there is my own opinion, not En Masse's.

PHOTO TIME!

Here's me:


Here's me playing D&D as Jace Beleren, accompanied by a freaked out party member:


Here I am laughing it up with Gideon Jura while being strangled my a giant tentacle:


This is my cat, Mingty:


Here's an album with a few other pictures in it. Some of them are Photowonder photos. I love that app.

Now you probably want to know about my TERA cred, so let me lay it on you. I'm not a longtime player, but coming into this role I’ve put a lot of recent hours into the game. I have multiple characters over level 40, playing mostly on Celestial Hills and Highwatch. I enjoy PvP and have spent most my time in Corsair’s on my 65 Reaper (plus a little bit of Skyring). My favorite story characters are Jelena and Zolyn. I still have a lot to learn about TERA, but I’m eager to dive in deep and max out my characters. I won’t be content until I’ve personally leveled every class to 65 and experienced PvP in their shoes.

I know a lot of you already have questions about what being the TERA CM means and what my main focus will be. There are multiple aspects to my job, but a big one involves me posting in the forums on a regular basis, acting as a link between En Masse and the community. That link will go both ways. When you have feedback on TERA or a recent update, it’s my job to pass it on to the rest of the team, whether that feedback is positive or negative. Likewise when there’s a response from En Masse about the game, I’ll be there to either post or direct you to it.

In game, I plan to run both large and small events as a GM while spending a lot of time on every server (even if that means just hanging out and chatting in public.) I’m interested in organizing future PvP tournaments, no details quite yet. I’ll also be streaming on Twitch just as Danicia and Harmonia have been doing. If you have cool ideas for weekly on-air shows/themes/events, let me know!

Leave questions for me in this thread and I’ll answer what I can. I’ll also edit this post as I think of more things to tell you about myself or find more photos to post. I’m looking forward to getting to know you all, so please feel free to tell me random fun things about yourself in your responses!
Edited by: Spacecats 2 days ago
ILikeTeddyBears on 02/13/2016, 07:17 PM - view
do you believe one day that giant, buff, flying bird people will come and destroy the world?


No I don't. I believe they will SAVE it.
ILikeTeddyBears on 02/13/2016, 05:11 PM - view
Hi, do you think you could also get a letter from BHS actually addressing the NA community? Since BHS says they care about the NA community, it's at least something they can do, right?


It's something I can look into. Is it cool with you if it's in Korean? ;D
sugarplump on 02/13/2016, 04:17 PM - view
Would it be possible-- when you have nothing to stream, to preview new costumes/mounts/accessories the week before they're released? Just how our previous CM Tonka did.
Oh, and also could you do giveaways? That excited the community. :)
Great job on the stream by the way!


Thanks, and good suggestions! I'd love to do both of those things :)
kirsch on 02/13/2016, 02:45 PM - view
I am in love s.s

you say you are a link between the players and EME - where does BHS fit into the equation? at what point does our feedback get passed along to them? a recent concern with a lot of players is that they don't seem to care about us one bit. is there any reason for us to post feedback on major aspects of the game, or should we focus on things EME can change themselves?


That's a good question, and I think I'll be able to answer it a little better after I've spent more time in the office. The feedback I collect will go to the EME team. They then determine if/how/when/where/huh/who is able to make the game changes. If they can't do it themselves, the EME producers work with the Bluehole team to determine what can be done and how quickly. Many large scale things seem to fall to Bluehole's team to change. Contrary to what you guys feel right now, I've been told my many people at En Masse that Bluehole cares very much for its English-speaking audience, but because of the involved process of localizing the game from its Korean roots, some changes can get a little complex or take time to implement properly.

That's how I understand things so far, anyway. Like I said, as I send more and more feedback up the chain, I think I'll get a better handle on the if/how/when/where part of the process. So I'll definitely keep your question in mind, kirsch!





Starting at 10 a.m. PST on Friday, February 12, and going until 10 a.m. PST on Friday, February 19, all elite players can take advantage of a 50-percent discount on blessed enigmatic scrolls in the TERA store.

Blessed enigmatic scrolls work like master enigmatic scrolls—letting you improve your enchanted items beyond +9—but provide a much better chance of turning the item into a masterwork item.

Act fast! You don’t have to use your blessed enigmatic scrolls right away...but who knows when a sale like this will come along again?
Happy Friday, everyone! Get into the Valentine's Day spirit by sending some TERA-themed Valentines straight from our Facebook album, and enjoy the top topics of the week below.

Send a Valentine: https://goo.gl/s0syQe

Upcoming EME schedule
Due to Presidents' Day Weekend, EME staff will be out of office on Monday. There will be regularly scheduled server maintenance on Tuesday morning from 7:00 - 9:00 a.m. PST. This is strictly for server maintenance and there will be no game patch or patch notes.

Known Issue: Leveling Catalysts for Brawlers
There is currently a known issue that is preventing players from receiving catalyst rewards for reaching levels 50, 55, and 60 on their brawler characters. This will be resolved during Tuesday's maintenance, and any players that reach these milestones will receive their catalysts after maintenance. Please do not contact the support team for assistance with this issue, as it will be resolved on Tuesday and all affected players will receive their catalysts at that time.

Thursday Patch Notes
Patch notes from Thursday's patch are available here: http://tera.enmasse.com/news-page/patch-notes/patch-370704en3

Kyra's Potion Shack Returns


Kyra has returned to TERA in celebration of Valentine's Day! Get the full details on the prizes she is offering as well as catalyst acquisition methods.

Elite Sale: Blessed Enigmatic Scrolls
Elite subscribers can enjoy a discount on Blessed Enigmatic Scrolls through February 19!

Producer Chat with Denommenator and Danicia
Did you miss this week's Producer Q&A? Never fear, you can watch the whole thing right here!

Meet Spacecats, the new TERA Community Manager
Today we introduced the new TERA community manager, Spacecats! If you missed the live stream you can catch the video right here.



Battleground Power Hours Have Returned!


----------------
Edited by: Harmonia 21 minutes ago
Hello all,

We've received a message from Production that there is an issue with the leveling portion of the current Catalyst event for Brawlers. We have found that Brawlers are not receiving their catalysts when reacing levels 50, 55, and 60.

Production is implementing a fix during Tuesday's regular maintenance, but Brawlers will still see this issue until then. Production will be delivering the catalysts to those Brawlers that hit above the levels since the event started.

If you have a Brawler not receiving leveling catalysts for 50, 55, and 60, please do not submit a Support Ticket. This will be resolved through the system on Tuesday.

Thanks for your patience and understanding.
Nelan on 02/12/2016, 07:54 AM - view
Drop Rate seems to be around 50% from what I heard from Friends and noticed myself.

But the strange thing is that SCHM and KDHM droprate seems to be worse.


SCHM has the highest drop rate of the three, it just seems players are running FI the most.
Northfoureightfive on 02/11/2016, 05:04 PM - view
So stream is " Friday, February 11" under the title of "Play with the Noob" when its really a "get to know you chat"

O_O sure i guess


Thanks for the date correction!

Yes, we'll be chatting and playing, versus my regular just playing. So, it's like 2 streams in one!
Nayroy on 02/11/2016, 05:00 PM - view
I was honestly expecting something more like "catgirl" or "loli" or "chan" somewhere in the name.


Well, I don't know his in-game character names yet. :)
BunSugar on 02/11/2016, 04:48 PM - view
So why waste everyone's time with yet another useless Stream? Make a new forum thread, let player's voice their concerns, let him read through it and see what he's got to work with, DON'T DELETE POSTS AGAIN and then let him form a response on the forums with what he's going to improve on to repair the multiple bridges that EME has not only burnt, but bombarded from orbit with a vast array of weaponry that breaches every single clause in the Geneva convention.


Because this is a "get to know you" chat, so you can meet Sean. We do streams for a variety of reasons, and this one is a social one. Which is, the job of the Community Team.
Moroku on 02/11/2016, 04:41 PM - view
No.


Greetings all!

We're going to have another Play with the Noob Friday, February 11 at 3:00 p.m. Pacific. We'll probably do more chatting than playing. Why is that? Well, we're introducing you to your new Community Manager, Spacecats! It will be a shorter stream, unless we have lots of questions.

He started on Wednesday, and has been reading the forums, checking out our streaming room (for improvements!), getting to know the staff, and plotting out some community-based in-game events. We're looking at bringing back some of your faves, so we'd love your feedback.

We'll be updating the thread, Meet the Community Team 2.0 so you'll be able to ask him lots of questions on that thread and in the stream chat.

We look forward to seeing you in the Twitch chat.
Yes, we have a new CM. We're getting him all set up. :) We'll be streaming tomorrow, so you can drop by and watch us during "Play with the Noob".
Howdy all,

We just received an update from Support. They've reset things, so they're waiting to see if Catalysts are dropping. Once confirmed, they'll be sending out instant reset scrolls to all accounts logged in who did not received said drops.

We'll let you know more once Support gives us an update. Thanks for your patience and understanding.
Howdy all,

We just received an update from Support. They've reset things, so they're waiting to see if Catalysts are dropping. Once confirmed, they'll be sending out instant reset scrolls to all accounts logged in who did not received said drops.

We'll let you know more once Support gives us an update. Thanks for your patience and understanding.
Gums on 02/10/2016, 05:07 PM - view
What is Malkin?


Malkin is a grey sushi cat that, unfortunately, didn't make the original release. We'll post a pic in this thread tomorrow.
All servers will undergo maintenance Thursday morning starting at 7:00 AM Pacific Time. This scheduled downtime will last two hours (7 - 9 AM).

All servers will be unavailable from 7:00 AM to 9:00 AM Pacific Time.

For real-time server status, please refer to the Server Status page. Thanks for your patience!

You can view the full patch notes here.
This week's patch notes are up.

This patch will be applied during tomorrow's maintenance, which will begin at 7:00 a.m. PST and is expected to last 2 hours.

Please use this thread for discussion!


Kyra’s Potion Shack is back in time for Valentine’s Day!

Starting Thursday, February 11 (following maintenance), Kyra’s Pop-Up Potion Shack will once again be active, and will stay open until Tuesday, February 23 (following maintenance).

You can access the Potion Shack via the Welcome Window during this time, to cash in your catalysts for chances to win fabulous TERA prizes. Here’s the full list of what you might win, every time you trade in five catalysts:
  • 10,000 EMP
  • 5,000 EMP
  • Premium Alkahest
  • (×500)
  • Premium Alkahest
  • (×250)
  • Extensive Alkahest
  • (×1000)
  • Extensive Alkahest
  • (×500)
  • Blessed Enigmatic Scroll
  • (×300)
  • Blessed Enigmatic Scroll
  • (×100)
  • Master Enigmatic Scroll
  • (×500)
  • Master Enigmatic Scroll
  • (×200)
  • Spellbind
  • (×1000)
  • Spellbind
  • (×500)
  • Titan's Ease
  • (×100)
  • Titan's Ember
  • (×100)
  • Level 60 Scroll
  • Elite Status Voucher
  • (30-day)
  • Noble Malkin
  • (permanent character mount)
  • Malkin
  • (permanent character mount)
  • Squawk
  • (permanent character mount)
  • Blaze
  • (permanent character mount)
  • Cinder
  • (permanent character mount)
  • Classic Racer
  • (permanent character mount)
  • Pet: Dragonette
  • Pet: Peddit
  • Flamingo Weapon Skin
  • Veteran's Cape
  • Flower Pinwheel
  • Pinwheel Headband
  • Googly Eyes
  • Hypno Eyes
  • Bubble Bubble
  • Pink Sun Visor
  • Pink Quilted Backpack
  • Monarch Wings
  • Azure Butterfly Wings
  • White Butterfly Wings
  • Spun Sugar Wings
  • Soft Kitty Hat
  • Warm Kitty Hat
  • Spun Sugar Headband
  • Red Lash Mask
  • Ruby Rims
  • Sanguine Shades
  • Extensive Alkahest
  • (×50)
  • Extensive Alkahest
  • (×25)
  • Spellbind
  • (×75)
  • Spellbind
  • (×35)
  • Master Enigmatic Scroll
  • (×30)
  • Master Enigmatic Scroll
  • (×15)
  • Titan's Ease
  • (×15)
  • Titan's Ember
  • (×15)
  • Semi-Enigmatic Scroll
  • (×30)
  • Semi-Enigmatic Scroll
  • (x15)
  • Tier 9 Feedstock
  • (x150)
  • Tier 9 Feedstock
  • (x75)
  • Noctenium Infusion
  • (x200)

So how do you get the catalysts that you need for Kyra’s Potion Shack? There are four main methods:
  • You gain catalysts every five levels, starting at level 20
  • (level 65 for reapers):
      20 1
    • 25 1
    • 30 2
    • 35 2
    • 40 3
    • 45 3
    • 50 3
    • 55 3
    • 60 3
    • 65 5
  • Catalysts also drop from the final boss monster in the following dungeons:
    • Ghillieglade
    • Forsaken Island
    • Kalivan's Dreadnaught
    • (Normal and Hard)
    • Timescape
    • (Normal and Hard)
    • Sky Cruiser Endeavor
    • (Normal and Hard)
    • Bathysmal Rise
    • (Normal and Hard)
    • Channelworks
  • Victory Bonuses from winning battlegrounds have a chance to produce catalysts.
  • Finally, if you’re sharp-eyed and react quickly enough, you might spot some extremely rare blue boxes hidden all around the world of TERA. Each has a chance to drop 15 catalysts.
  • (Just be sure to pick them all up!)

    Already have a bunch of catalysts left over from the last time Kyra’s Potion Shack was open? Those are still available for you to use! (And yes, that means that after February 23, any unused catalysts go back in storage for next time.)

    Still have questions? Be sure to check out the Kyra’s Pop-Up Potion Shack FAQ . And remember, you only have until Tuesday, February 23 to pick up and trade in those catalysts. So don’t delay!
    Howdy all,

    We're working on the newspost for Kyra's. We'll check with Denom to see if he's got it ready.
    You can expect the return of these kind of events, and others too!
    Edited by: Denommenator 1 minute ago
    We want them, too, but we don't know when they're coming to us in a build. Denom will be looking at the builds as we unpack them for localization to see if we have an ETA.
    Howdy!

    We don't have any patch notes; this was a server maintenance only.
    Greetings all,

    The usual Tuesday maintenance started at 7:00 AM Pacific Time. This scheduled downtime normally lasts two hours, (7 - 9 AM), but it is going to be extended until 10 AM. With this maintenance, the main TERA website is also off-line and is expected to be back online after the maintenance has been completed.

    All servers will be unavailable until 10 AM Pacific Time.

    For real-time server status, please refer to the Server Status page. Thanks for your patience!
    VCrowe on 02/08/2016, 04:25 PM - view
    I didn't see anything about those threads that were against the rules, so I can't fathom any other reason to delete them.


    The archive also isn't 100% accurate. There is a lot going on which doesn't show in the archive. It just shows that action has been taken on a thread.

    As example:

    "Your TERA dreams" - We didn't moderate it. There have been numerous edits to posts in the thread, but they were made by the people who made said posts.

    "GM PUNS" threads - Spamming, all caps, and staff shoutouts. All against the rules.

    "Spread the word" - Discussing moderation, which is against the rules.

    "Filtered crybabies" - Insulting other players. Against the rules.

    "2/5 Community Twitch Stream: Producer Q&A" - one post in the thread was moderated, as it was discussing...moderation of two removed threads. This is against the rules.

    "Curious about the optimiztion complaint..." - The majority of the thread was three people fighting, with insults and off-topic posts. These are all against the rules, so the whole thread was removed. Out of 9 pages of posts, only a few were on-topic to optimization.

    "Desperate player's letter to other Players" - Insulting other players right from the get go, which is against the rules.

    I could go on and on, but won't. None of these posts were good discussions, nor were they constructive. There are many many threads which have not been moderated, in which players expressed their opinions and frustrations, offered suggestions, asked questions.

    We're not going to stop you from doing any of those things. You are free to debate opinions, ideas, suggestions, and all, as long as you're not insulting other players, using excessive profanity (in text, images, or videos). Basically, follow the Forum Rules and you'll be fine.
    StarSprite on 02/08/2016, 06:18 PM - view


    3. Are the new forums looking pretty enough for us to get a preview?

    4. This question was inspired from this thread. Can we get a q&a or feedback thread or twitch stream with someone from bhs?


    I'll take these. :)

    The forum is not yet in a state for folks to review. Right now, we're doing back end work from Ops/Platform on test servers.

    And no, we won't have BHS on a stream nor would they post on our forums.
    Blueflam3s on 02/08/2016, 03:57 PM - view
    One of my questions (the one about the helmets released in Ktera but not here) was kind of addressed on the stream but was lumped in with the one about the animated eyes on the cat hats, but it didn't really get a real answer. Denommenator said he had talked to BHS about them but he didn't say what their reply was. Will we be getting them? (GG to me for indirect answer I guess? Wonder if it counts as being answered on stream? XD).


    I asked about them but have not yet heard a reply.
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