Thanks for letting us know.
I provided a response about it in a different Thread.

Thanks.
As far as I can tell, it's specific to both PS4-EU and PS4-NA.
We're aware of the error, and actively working to resolve it asap.

EiEiO11490 wrote: »

So all the rewards being given out on Saturday and Sunday are only for those days and will be erased after?

These are rewards to be used within the Open Beta.

These can be used at Launch, as long as you claim within the first two weeks.

As we head into Open Beta, please be aware of the following :

Why am I not able to select my desired character name?
- If you are receiving a message stating your name is not allowed, it means there is a combination of letters in the name that are being blocked by our profanity filter. We understand that there are names that are being blocked that are not offensive, and we will be reviewing the list between open beta and full retail launch to prevent this from happening wherever possible. For open beta, however, it will not be possible to use any name that is currently being blocked.

I deleted my character and now I am not able to use their name on a new one!
- We are aware that deleting a character is not currently freeing their name up for use. Although this will not be addressed during the open beta, we will make every effort to have this corrected by the time the game goes into full release.

Taksukiller wrote: »

*Fixed* what about Kaia's helmet or her * cape?

CobaltDragon wrote: »

For all suggestions, pictures aren't quite as helpful to me, and I do actually need an in-game name or item ID for all suggestions. Thx.

I believe for PS4 NA, it just appeared in the "New Games" section, about 12 minutes ago.

ShadowOfLight wrote: »

would it be possible to re add the original valkyrie "black label curaiss" design? the same costume was changed to a different appearance like a few weeks into the valkyrie's release. The original valkyrie "black label curaiss" looked was similar to the "crimson/azure valkyrie finery" variants except it was grey

CobaltDragon wrote: »

For all suggestions, pictures aren't quite as helpful to me

I'll try to test if This matches your image, otherwise I'd need more details about the original costume "style" that was used.

CassandraTR wrote: »

Do you think it would be possible to add the Thetan Willsuit (gunner)

If this is it, then sure. I can get it added.

https://forums.enmasse.com/tera/discussion/20/setting-up-your-account-nickname

A requested was made within another TERA Console Thread, and I agree that many new players might not know how to do this, so here is a Link to the instructions.

Zoknahal wrote: »

Wanted to check how is the progress on the weapon skins now that the playerbase is helping find the IDs of the weapons

There is a pretty massive list compiled. It will take some time to review though, to see what can be added in through Phase 2, or will require requests be made in order to get them.

More questions have just been answered in a News Post, so I've edited this Thread's Title and updated the original post with a link to the details.

Sufina wrote: »

Also I was banned.

This came up in other Threads.
Basically, if this happened to you or anyone else you know on Feb 26th 2018, the fastest resolution was to let us know here on the Forums with an Alt Account, or make a Support Ticket.
I believe I have now taken care of it for you @Sufina

VektorWithak wrote: »

CobaltDragon wrote: »

VektorWithak wrote: »

Are there more official announcements coming before the beta @CobaltDragon ?

- Yes

Is it common practice to alter the title to make it clear when it has been officially updated?

- Since it is an Announced Thread that is expected to receive further updates, I'll make a point to edit the Thread's Title with an edit date.

VektorWithak wrote: »

Are there more official announcements coming before the beta @CobaltDragon ?

- Yes

Imprezive1 wrote: »

will the gender change from female to male brawler be available the day they release?

- This has been answered in other Threads already.

Imprezive1 wrote: »

if not would i be able to change my costumes to male before the March 30th deadline

- Support does not exchange costumes for a character that has not yet applied a Race Change.

More details will be provided as we get closer to each Event. Please keep in mind that these dates, times and events are subject to change.
( All times are Pacific )

Week 1:
1. Double Vanguard Request (Item and Rep Credits) : Tue 2/27/2018 03:00 AM - Tue 3/6/2018 03:00 AM
2. Dungeon Highlight - RK-9 : Fri 3/2/2018 03:00 AM - Tue 3/6/2018 03:00 AM


Week 2:
1. Double Vanguard Request (ItemXP) : Tue 3/6/2018 03:00 AM - Sat 3/10/2018 03:00 AM
2. Vanguard Request - Bonus Reward (Strongbox Key) : Sat 3/10/2018 03:00 AM - Tue 3/13/2018 04:00 AM
a. Conquer Lilith's Keep (Hard)
b. Conquer the Thaumetal Refinery (Hard)
c. Win in Fraywind Canyon
d. Win in Corsairs' Stronghold


Week 3:
1. Vanguard Request (added 50% Player XP bonus) Tue 3/13/2018 04:00 AM - Tue 3/20/2018 04:00 AM
2. Dungeon Highlight- Solos Ghillieglade and Pit of Petrax : Sat 3/16/2018 04:00 AM - Sun 3/19/2018 04:00 AM
3. Male Brawler Launch
4. Dungeon Highlight - Solos : Pot o' Green
5. Weekend Boom Box


Week 4:
1. Double Vanguard Request (Item and Rep Credits) : Tue 3/20/2018 04:00 AM - Tue 3/27/2018 04:00 AM
2. 1st Day of Spring
3. Weekend Boom Box


Week 5:
1. Guardian Legion Bonus (TERA Reward Points) Tue 3/27/2018 10:00 AM - Tue 4/3/2018 10:00 AM
2. Dungeon Highlight - Ruinous Manor : Fri 3/30/2018 04:00 AM - Tue 4/3/2018 04:00 AM
3. Weekend Boom Box

VektorWithak wrote: »

just hoping a reminder post would get us some answers sooner rather than later.

I am updating the FAQ Thread as I get the answers to questions that have been asked.
Please just keep in mind that many teams have a lot to work on with Open Beta being so close, so it's not easy to set aside extra time to provide answers to all of the questions that are currently being asked.
At the moment, I have 28 new questions that are awaiting answers, some of which are pretty time sensitive (like if pre-downloads will be available and when that starts).
There will certainly be some new announcements coming out very soon that will touch on some of these questions, and hopefully between now and then, I'll be able to provide some new update within the thread as well.

DXMM75LKCA wrote: »

Release is when PlayStation 5 is released xD

I am really happy to see so many of you that are excited for TERA's release on Console.
An Announcement will be coming soon, that will confirm exactly when the Official Release will be.
In the mean time, please try to avoid spreading misinformation on what the release date is.
Thanks!

TLX wrote: »

Thanks. male brawler / release date on consoles ?

Welcome. As we get closer, we'll be able to share more details to the two questions you just asked.

TLX wrote: »

What about spanish forum?

WCWKXCHTTG wrote: »

im pretty sure that they gonna have all languages needed to make everyone happy

Other languages are still being looked into, as well.

For now, check out this section

VektorWithak wrote: »

Cobalt, I have a few questions for you guys regarding the console beta.

You already kind of answered my question regarding a possible founders pack with a TBA, sounds like a yes but not ready to release details yet which is fine. Any date on the TBA?

This one is especially important for F2P players, will Tera require PS+ or Xbox subscriptions to play or will it be like many other F2P games on these consoles and not require said subs?

Will the Tera console port be mouse and keyboard compatable?

Of the current in store items, will any of the cosmetics be left out of the console version due to the contents timeline or can we expect to see all the same cosmetics? I can't be the only one oggling and planning which of the damn sweet mounts and weapon skins I will be getting my hands on!

Will there be a separate console development roadmap posted on the Tera official site for us to have some idea what to expect in the near future once the game goes live?

Thanks for your answers so far, you guys seem pretty active in the forums.

I've added all of these questions to my list to try and get answers for. As you can imagine, things are really busy with Open Beta being so close, and some details will have official announcements coming for them.

Open Beta starts March 9th at 6am PST.
As for a German Forum, this is still being looked into, I believe.

DHATXNK4KM wrote: »

Can you comment on the rumor that old set bonuses are going to be removed with the coming of male brawler patch. Apparently it has been implemented in JTera, so would be nice to hear what EME thinks about that.

It's something that I still need to check myself before giving the full on confirmation, but right now, I am lead to believe that change is coming. It was in KTERA's patch Notes from yesterday, translated by @Idi0ticGenius here :

Set Bonuses from Gears and Accessories have been removed

It still being reworked and updated.
When reintroduced, it will not only have the Server Status for our TERA PC Servers, but also include Server Status for TERA Console as well.

KillerPenguins wrote: »

unless the requirements have been changed there are fewer total TERA viewers than the enmasse partner(ambassador?) program requires

I may be wrong about this, but I am currently under the impression that our Ambassador Program beta has been rebranded, and the eligibility requirements have been adjusted. If you need more specifics, the Form is there to fill out, and Tailypo can reach out and get a conversation started.

Friendly reminder to abide by the Forums rules.
I removed some content that was only going to cause further derailment, and might have lead to personal attacks / call-outs.
"Post Content - Posts that do not contribute to the overall conversation."

At the bottom of our first En Masse Community Spotlight article, there is a link to the En Masse Partner Form.
If the community members you've mentioned are interested, by all means, please share the Form with them, and we'll be happy to do what we can.

I think this Thread has run it's course...
To those effected, or have friends effected by the 02/26/2018 Spam Filter Forum Bans, please make a Ticket and we'll be happy to help walk you through the steps needed to not only recover the original Forum Profile, but also restore deleted Threads / Posts, if that occurred as well.

Idi0ticGenius wrote: »

On a test Server environment, I'll admit this actually look pretty fun.

At this time, I think we're going the route of keeping as many earned items exclusive as possible, with the only real exceptions being items that had already been in the Fashion Coupon store previously, like all of the "made exclusively for you by Meruma" types, and some of the costumes offered when a new class was released.
As we get ready for additional Phases, i'll try my best to ensure the above stays true, and will probably rely on our Player Council to help prevent me from adding anything that should remain exclusive, due to how it was previously obtained through in-game methods.
With that said, I definitely understand the frustration from those who participated and earned the above mention items when they were first introduced.

counterpoint wrote: »

I sent a similar long list (with items in the same range), but most of them fell into the categories in the OP (EU-exclusive, Skycastle-exclusive, temporary, etc.). I hope they can find a way to get appropriate versions from BHS so we can have them as regular usable skins in our region.

Don't think I forgot about these.
They were kept within my document, even if it takes a request to get them.

This is just a General Maintenance with no big changes.

The one thing to note that will occur during Maintenance tomorrow would be this :

Added Champion's Enchanting Chest x1 and Ruby x2 as additional rewards to the following Vanguard Requests :
Corsairs' Stronghold - Win in Corsairs' Stronghold (not the pre-formed version)
Fraywind Canyon - Win in Fraywind Canyon

EPJD66KN4C wrote: »

It would appear that the one that necro'd some of the threads got jailed , and some of them that stated that him/her had done so got wiped from the forums , yep great rulz and executed with precision

I posted this in another section, but the response would apply here too :

For any of those effected player, I'd recommend making a Support Ticket, if you hadn't already.
We already saw a few reports of the Forum's Spam Filter applying disciplinary to Accounts, even going as far as deleting threads / posts by those profiles.
If you write in, we should be able to review the Forum Profile, and at the very least, remove the disciplinary action.

Laemie wrote: »

Here goes the huge wall of text

Thanks.

Laemie wrote: »

Reveal the huge list of un-organised skins (Open in new tab for full res!):

This is good, but can you add a second Spoiler with a copy / paste text form ?
I'm transferring them into my own document, and just an image with names and ID's will slow things down.

This was posted in the wrong section.
I see that you did post within the right section, so just going to close this specific Thread.

For all suggestions, pictures aren't quite as helpful to me, and I do actually need an in-game name or item ID for all suggestions. Thx.

Starting Friday, March 2 at 3 a.m. PST and continuing until Tuesday, March 6 at 3 a.m., we are highlighting RK-9 Kennel and RK-9 Kennel (Hard).

During this highlight, Vanguard Requests will have a bonus reward of one Dragon Scale (2 for Hard), you’ll earn increased drops from monsters, and an additional bonus jackpot for completion.

RK-9 Kennel jackpots yield one of the following:
• Master Crafter’s Secret Additive ×1
• Smart Dyad Niveot Structure ×1
• Superior Noctenium Elixir ×1
• Crafter’s Cure ×2
• Feast ×2

RK-9 Kennel (Hard) jackpots yield one of the following:
• Master Crafter’s Secret Additive ×1
• Smart Dyad Niveot Structure ×1
• Superior Noctenium Elixir ×2
• Crafter’s Cure ×4
• Feast ×4

RK-9 Kennel (Hard) jackpot has double the chance to obtain a Smart Dyad Niveot Structure.

Zoknahal wrote: »

roughly how many phases you think is gonna take for us to have a complete Fashion Coupon store? Also, i am still wondering why Gunner, Reaper, Brawler and Valkyrie, cannot use the other armors like the other classes.

I tried to touch on that with this portion :

CobaltDragon wrote: »

many rejected items still have templated styles associated with them, which don’t function properly in our environment. For these items, we may be able to turn those styles into weapon skins or costumes in the future, with the new items being exclusive to our NA servers.

Some of the styles ( such as the 1-60 leveling Armor / Weapons ) could be a bit faster to add in the next Phase, depending on whether or not we get them in versions that are exclusive to our NA servers, while other styles might take longer and require a new request be made to Bluehole, to convert styles on items into costumes / weapon skins.

Please keep in mind that I am open to additional suggestions for things that are "missing", so if any players feel like providing lists similar to what was seen in previous Forum Threads, I'll be happy to review it, adding either a submitted list of names or item ID's to my already compiled list, removing any duplicates as I go.

As for your other question, I believe that might also comes down to a request to Bluehole to add Reapers, Gunners, Brawlers, Ninjas, and Valkyries to those existing Armor / Weapons.

veeboo wrote: »

hello! it's me, mewsu. (๑╹ᆺ╹)/☆*。☆ﾟmaking this temporal thread to announce that my main account has gotten banned from the forums, god knows why. i didn't just disappear! i don't know if i will get it back but for know, know i'm still around deviantART, twitter, tumblr and discord (mew#9375) in case you need to contact me.

for now, have a lil birb~♫

Make a Support Ticket, if you hadn't already.
We already saw a few reports of the Forum's Spam Filter applying disciplinary to Accounts, even going as far as deleting threads / posts by those profiles.
If you write in, we should be able to review the Forum Profile, and at the very least, remove the disciplinary action.

Tonight, we're rolling out Phase 1 of our Fashion Coupon store update.

I've attached a full list of added items below, but in the interest of transparency first I want to provide some information about the process.

Many players might be under the impression that adding hundreds of “missing” items to the Fashion Coupon store is just a matter of copying over a list of items available in other regions, but this is not the case.

Our initial comparison list included suggestions from players in the Forums, our Player Council, as well as an examination of the entire item datebase for all regions.

The process resulted in some potential new items, but also eliminated many others from consideration.

Here’s some of our reasons:

- Suggested items were meant for Skycastle merchants, which expire when a character logs out or leaves the Skycastle.
- Suggested items had in-game requirements, such as clearing all the floors of Dreadspire.
- Suggested items had a large gold sale value.
- Suggested items were exclusive to another region.
- Suggested items were not costumes or weapon skins, but instead actual gear or weapons.

When it comes to items exclusive to another region, we have no control over that item’s appearance or availability.
Even if we could offer it in our region, if the item was changed in any way in that other region, our offering would also change, or perhaps be removed from the game entirely.

Further, many rejected items still have templated styles associated with them, which don’t function properly in our environment. For these items, we may be able to turn those styles into weapon skins or costumes in the future, with the new items being exclusive to our NA servers.

With that said, we'll continue to evaluate items for the Fashion Coupon store, and add them as appropriate.

Thanks for reading, and as promised, here are the items rolling out with Phase 1:


Exclusive Tab:

Hat of Sweet Dreams = 350 Fashion Coupons
Dapper Vampir's Hat = 350 Fashion Coupons
Samba Headdress = 300 Fashion Coupons
Eagle Warrior Helm = 350 Fashion Coupons
White Swan Tiara = 250 Fashion Coupons
Black Swan Tiara = 250 Fashion Coupons
Royal Swan Tiara = 250 Fashion Coupons
Red Velvet Crown = 250 Fashion Coupons
Blue Velvet Crown = 250 Fashion Coupons
Yellow Velvet Crown = 250 Fashion Coupons
Purple Velvet Crown = 250 Fashion Coupons
Green Party Hat = 50 Fashion Coupons
Name Day Party Hat = 50 Fashion Coupons
Blue Party Hat = 50 Fashion Coupons
Velik's Festival Hat = 50 Fashion Coupons


Leather Tab:

(Warrior Weapon Skins)
Cruel & Unusual (Nightforge PvE) = 500 Fashion Coupons
Clear & Present (Nightforge PvP) = 500 Fashion Coupons
Noctenite Twin Swords = 900 Fashion Coupons

(Slayer Weapon Skins)
Batterblade (Nightforge PvE) = 500 Fashion Coupons
Lipsplitter (Nightforge PvP) = 500 Fashion Coupons
Noctenite Greatsword = 900 Fashion Coupons

(Archer Weapon Skins)
Steelshod Bow (Nightforge PvE) = 500 Fashion Coupons
Anticipation's Reach (Nightforge PvP) = 500 Fashion Coupons
Noctenite Bow = 900 Fashion Coupons

(Reaper Weapon Skin)
Noctenite Scythes = 900 Fashion Coupons

(Valkyrie Weapon Skin)
Noctenite Runeglaive = 900 Fashion Coupons

( Warrior, Slayer, Archer, Reaper, and Valkyrie Costume)
Oneiric Cuirass (Black Label) = 600 Fashion Coupons

(Reaper Costumes)
Tattered Pink Gothic Dress = 250 Fashion Coupons
Lilac Gothic Dress = 250 Fashion Coupons
Periwinkle Gothic Dress = 250 Fashion Coupons
Bittermint Gothic Dress = 250 Fashion Coupons
White Satin Gothic Dress = 250 Fashion Coupons
Handmaiden Gothic Dress = 250 Fashion Coupons

(Valkyrie Costume)
Chooser of the Slain Armor = 250 Fashion Coupons

Drunkard's Overcoat ( Remove from Metal Tab, and put into the Leather Tab)
24-Karat Cuirass Ensemble ( Remove from Exclusive Tab, and put into the Leather Tab)
Sterling Cuirass Ensemble ( Remove from Exclusive Tab, and put into the Leather Tab)


Metal Tab:

(Lancer Weapon Skins)
Smithspit (Nightforge PvE) = 500 Fashion Coupons
Silverspike (Nightforge PvP) = 500 Fashion Coupons
Noctenite Lance = 900 Fashion Coupons

(Berserker Weapon Skins)
Barbarax (Nightforge PvE) = 500 Fashion Coupons
Gleaming Axe (Nightforge PvP) = 500 Fashion Coupons
Noctenite Axe = 900 Fashion Coupons

(Gunner Weapon Skins)
Noctenite Arcannon = 900 Fashion Coupons

(Brawler Weapon Skin)
Noctenite Powerfists = 900 Fashion Coupons

(Lancer, Berserker, Gunner, and Brawler Costume)
Oneiric Hauberk (Black Label) = 600 Fashion Coupons

24-Karat Hauberk Ensemble ( Remove from Exclusive Tab, and put into the Metal Tab)
Sterling Hauberk Ensemble ( Remove from Exclusive Tab, and put into the Metal Tab)
Black Kitten-Mittens ( Remove from Exclusive Tab, and put into the Metal Tab)
Yellow Kitten-Mittens ( Remove from Exclusive Tab, and put into the Metal Tab)
White Kitten-Mittens ( Remove from Exclusive Tab, and put into the Metal Tab)


Cloth Tab:

(Sorcerer Weapon Skins)
Buzzsaw (Nightforge PvE) = 500 Fashion Coupons
Dreamround (Nightforge PvP) = 500 Fashion Coupons
Noctenite Disc = 900 Fashion Coupons

(Priest Weapon Skins)
Cubit (Nightforge PvE) = 500 Fashion Coupons
Night Sentiment (Nightforge PvP) = 500 Fashion Coupons
Noctenite Staff = 900 Fashion Coupons

(Mystic Weapon Skins)
Ironrod (Nightforge PvE) = 500 Fashion Coupons
Judge's Scepter (Nightforge PvP) = 500 Fashion Coupons
Noctenite Scepter = 900 Fashion Coupons

(Ninja Costumes)
Jet Talon = 500 Fashion Coupons
Onyx Talon = 500 Fasion Coupons
Obsidian Talon = 500 Fashion Coupons
Steel Star = 500 Fashion Coupons
North Star = 500 Fashion Coupons
Midnight Star = 500 Fashion Coupons
Dawn Star = 500 Fashion Coupons
Assassin's Edge = 500 Fashion Coupons
Executioner's Edge = 500 Fashion Coupons
Tormentor's Edge = 500 Fashion Coupons
Noctenite Shuriken = 900 Fashion Coupons

(Sorcerer, Priest, Mystic, and Ninja Costume)
Oneiric Robe (Black Label) = 600 Fashion Coupons

(Ninja Costumes)
Ninja Red Lotus Dress = 500 Fashion Coupons
Ninja Black Lotus Dress = 500 Fashion Coupons

24-Karat Robe Ensemble ( Remove from Exclusive Tab, and put into the Cloth Tab)
Sterling Robe Ensemble ( Remove from Exclusive Tab, and put into the Cloth Tab)

More details will get announced as we get closer. Once something has been posted, I'll add this question to the Console Frequently Asked Question Thread

CitrusBunny wrote: »

CobaltDragon wrote: »

No Code or Invite needed.
On March 9th, TERA will appear in each Console's Store and will be available as a free download.

Wait, so we won't be able to predownload the game prior to the open beta? It will come up on the store when the servers come up? Re-read the FAQ, still seems a bit wonky to give maybe a few hours to download the game. Especially a game of this size, unless the game isn't as huge as it is on PC.

I answered this question in an update in the Console Frequently Asked Questions Thread

CobaltDragon wrote: »

Can I install TERA on Xbox / PS4 prior the start of Open Beta ?
- We're waiting to get confirmation on this one, but it sounds like the answer will be yes. If that ends up being the case, I'll try to get a starting time added, for when you can begin the download.

I'll try to see if I can get a few more of these recent questions answered today.

Zoknahal wrote: »

I would like to suggest that for the future, when it comes to in game shops, please let the playerbase participate from its updating. We are the ones who play the game and been here for the longest, so allowing some players to participate of the process of updating in game dhops, would be beneficial for both the playerbase and EME from my point if view.

Did this not count ?

https://forums.enmasse.com/tera/discussion/15266/names-and-pictures-of-weapon-models-that-are-not-yet-skins-but-hopefully-can-become-skins-wip/p1

https://forums.enmasse.com/tera/discussion/1434/screenshots-of-fashion-coupon-ninja-items/p1

Idi0ticGenius wrote: »

I know there have been discussions about this, but I'll make this thread so that people can find it outside of the TERAOnline Discord, where I post all of my Translations first hand.

For the Original Developer's Note that sparked the outrage, click here

For the Official Response from the Director of TERA about Talismans, click here

For the Complete list of entire 585 Talismans, click here

If you have any questions, I will answer them over the next few days since there will be Test Server for the Talismans which I will be streaming and gathering info starting next Tuesday.

I will also make edits to this main post for FAQ's.

Thank you for this information.

ElinLove wrote: »

CobaltDragon wrote: »

[...] Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.

I hope the one you guys intend, is the permanent one.
Please be the permanent one...

Yeah, lol.
It wouldn't be very nice to add in new skins / costumes that have never been seen before, just to make them Single Day versions with a large fashion coupon cost.

f3ck4r wrote: »

CobaltDragon wrote: »

I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.

Few weeks/months seems like an eternity for us.

Updating these shops is a manual process, requiring one or more EME Staff to go looking for all of the items / costumes / weapon skins.

In the case of the Fashion Coupon Store, I wanted to make sure we identified as many missing skins and costumes as possible.

It might seem like an easy task at first glance, like a "Fix It" single button press, but trust me, it's not...

There are multiple different versions of the exact same items, some for our region and some for other regions.
Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.

I am personally working with @seandynamite to finish it by today / tomorrow.

More details surrounding what is going into it will get posted, though it might be in the Patch Notes, instead of here in this section of the Forums.

I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.

I asked if there was going to be a Stream on Twitch today, and regretfully it sounds like it will be a no, opting to give more information the following week.

CobaltDragon wrote: »

Oh okay, I'll see if I can look into whether more regions are included than what was available in the Technical Test.

The answer I received was Yes, this Open Beta will allow more locations to participate than what was originally offered during the Technical Test.
It is my understanding that more specifics details surrounding this will be announced a bit later.

Oh okay, I'll see if I can look into whether more regions are included than what was available in the Technical Test.

WCWKXCHTTG wrote: »

i have a important question that would be nice to be answered by one of moderators , can Brazilian PSN and from other countries play the game with its own account ? cuz at TT i had to create a NA account to play cuz my Brazilian PSN wasnt able to play . hope some adm answer me cuz alot of ppl had this issue at TT , and at open beta most of my friend are gonna play but i doubt that they will create a new account just to play tera ; tks
Ps: sorry but english as u can see isnt my main language ^^

I'm not sure I fully understand this question. Could you provide a screenshot or more detailed description of what you had to do, in order to play on the NA Servers ?

HeathenDeacon wrote: »

Thanks.

As a follow up question to #4 on your list do you know if we will just be able to keep and update the open beta client on console for the full release or will that be a aseperate DL.

Sadly, the answer is somewhat the same as above with the Technical Test update to Open Beta install, that at the time it's something we haven't tested, so it may be possible, but TBD.

Is there a need for a Code or Invite to participate in Open Beta ?
- No Code or Invite required, TERA will be available for Download in the Xbox / PS4 Stores on March 9th starting at 6am PST

Will there be a wipe following Open Beta ?
- Yes there will be a Wipe following Open Beta. One advantage to this, will be that it allows us to give out prizes during the Open Beta at different intervals, and the wipe allows us to maybe give out things we wouldn't normally provide.

Will there be a separation between Servers ?
- As far as I am aware, I think there is a separation at the moment of PS4 EU / PS4 NA / Xbox EU / and Xbox NA. Unsure if that will change in the future.

Can I keep my Technical Test install and update it when Open Beta starts ?
- I am lead to believe, that it will attempt an update of an existing install of the TERA Console Technical Test. We have not had a chance to test that update yet, so at this time, the answer is kinda more of a TBD with the possibility of yes.

CassandraTR wrote: »

@CobaltDragon

CobaltDragon wrote: »

I believe we'll be doing the same thing as what occurred originally with High Elf Female / Castanic Female Gunners.

So we will be getting another character slot with the male brawler?

Yes, and a raise of maximum number of slots to 19 total.

No Code or Invite needed.
On March 9th, TERA will appear in each Console's Store and will be available as a free download.

I believe we'll be doing the same thing as what occurred originally with High Elf Female / Castanic Female Gunners.

Lynxzer wrote: »

what the title says

https://forums.enmasse.com/tera/discussion/21265/new-tera-website-and-known-issues-list

Maybeeee...

EvasiveFox wrote: »

CobaltDragon wrote: »

Rathgar wrote: »

Man, I have to quit Tera now. This will kill my will to play. You can't be serious that we all lose what we've had for years and then have to grind RNG to replace it. This game is over. So very over. Just shut off the servers now.

A friendly reminder to keep posts constructive and offer feedback / suggestions, instead of making statements that violate the Forum's Rules.

I love how you only scold me but no one else. Gotta love when EME has a personal vendetta against players that have paid for Elite for years.

Sorry EvasiveFox. There was no personal vendetta against you. There is a time and a place for direct Moderation, as well as friendly reminders.

Rathgar wrote: »

Man, I have to quit Tera now. This will kill my will to play. You can't be serious that we all lose what we've had for years and then have to grind RNG to replace it. This game is over. So very over. Just shut off the servers now.

A friendly reminder to keep posts constructive and offer feedback / suggestions, instead of making statements that violate the Forum's Rules.

Babbelsim wrote: »

CobaltDragon wrote: »

I stand corrected. After getting more information on this, I did find out that we asked Nexon to share their videos with us, which they agreed to do. Sorry for the prior misinformation.

@CobaltDragon can we pls have a awnser or explanation to my question? ty

More info will be coming soon. I haven't seen how this system works, so I can't give you a confirmation yet.

I stand corrected. After getting more information on this, I did find out that we asked Nexon to share their videos with us, which they agreed to do. Sorry for the prior misinformation.

CarnalCherry145 wrote: »

While Gameforge actually logged on their characters and took screenshots, EME just decided to once again half [filtered] everything and steal a video from a youtube of someone showcasing the hair styles

What you have stated is not what occurred. The uploaded Youtube Videos showing the new Hair Styles were created and uploaded by us.

This issue has also been reported for review.

Anotsu wrote: »

ElinLove wrote: »

Anotsu wrote: »

ElinUsagi wrote: »

Anotsu wrote: »

The question is whether EME will go through the hassle of getting the same optimisation KTERA has implemented here as well.

That's up to BHS.

As in forwarding the message to them, of course.

Probably already done and repeated countless times. But we know how BHS loves just showing the middle finger instead

Probably? It would be nice to know if they did that tho.
That is why these kind of threads appear time after time because this an ongoing issue since forever, and I don't recall any response from EME about the matter, at least through the past year.
I just hope to see a response from EME such as "We will forward the message to BHS". Of course get updated about the matter as well, if it's gonna happen or not. The worst thing is sitting in the dark, and that's personally the thing that puts me off about EME the most.
Not like they're going to read this message and change anyway, whatever.

This issue was already reported to Bluehole, but no updates have been provided back to me about progress.

clfarron4 wrote: »

@Werid https://docs.google.com/spreadsheets/d/19Ws1xFVTik93aSbf2fMkz3ZQmIY_uiEm5pXuSTqVRbk/edit#gid=0

https://forums.enmasse.com/tera/discussion/21166/vanguard-rewards-what-does-increased-rewards-actually-mean#latest

What I want to know is what does Increased Reputation apply to at level 65, because I'm pretty sure it doesn't apply to Guardian Missions (the only active reputation source that is useful at level 65);.

I believe "Increased Reputation" actually means an increase in Vanguard Credits.

No, I am not leaving, haha.

When the Parcel Mail message was originally written, it was going to be a "Call to Arms" for the BAMassacre, but with the Event now disabled, we had to quickly pivot and re-write the message going out.
Sorry if it came off as a "Thanks for everything, peace" sort of message.

Schrodinger wrote: »

Cobalt, since you are effectively remove the majority of the event and will potentially remove even the 500 mob one if performance does not improve, are there plans for any alternative event as compensation?

Still TBD at the moment, but I think the Team is leaning towards a Vanguard Item and Rep Event to fill the void, if things do not improve.

Sateva wrote: »

Getting rid of all but one teir of the event kind of renders farming it pointless, at least make it lower than 500 if you're going to make us play the alts we can't afford to gear any more to farm this event. 100 seems fair given the situation.

Thank you for your honest feedback, though at this point, we're most likely going to stick with the 500 amount.
TERA's newest Producer @seandynamite was able to finish 500 in under an hour, so it seems like a reasonable amount for those who still want to finish their current progress.

clfarron4 wrote: »

Not going to beat around the bush here. It's not even 2pm PST, 5pm EST. You still have 3 hours at the earliest to peak.

It's pretty obvious that if you continue like this, the event is going to cause the amount of lag that we experienced on the release day of the Valkyrie class. And yes, I can already see plenty of Valks where Runeburst is only firing 4 of the hits maximum, only because this is an open world event, it affects Open World AND dungeons.

There's a reason why Gameforge killed this event pretty quickly and replaced it with their more usual Dungeon Type event (which works on the same Elin Interface icon).

As a heads up

We are aware of server performance issues with the Valentine's BAMassacre event.
Since many of you are actively participating in the event, we wanted to give you a heads-up that at 3 p.m. PST, we are removing all event targets EXCEPT the 500 kill threshold.

At 4 p.m. PST we will determine if the event is stable enough to continue, or if we need to disable it completely.

sanj66 wrote: »

but what are you all doing for us that can login, aka almost everyone and is experiencing 3-5X the latency we had before and is rendering dungeons even ghillieglade almost unplayable? whats the point of even running say rkem to get screwed over by the lag with this event, it was turned off in other regions because of this issue and you all persist on keeping it...

We have our Networking Team reviewing everything possible, and we are gathering real time data that can be directly looked into by TERA's Developer, in the hopes that an Event like this can be fully reviewed and actually optimized for later Events of this same nature.

Shutting off the Event without gathering the data wouldn't lead to any future optimizations of the Event.

Melyodis wrote: »

up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Can you put in a Support Ticket with an EME Diagnostic if you still are unable to patch the Game Client through the TERA Launcher ?

Melyodis wrote: »

CobaltDragon wrote: »

Melyodis wrote: »

up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Well, just being completely honest here...
If you can't login through the TERA Launcher right now (even just to see how your experience would be with this Event), it generally means that something besides the Event itself is restricting your access to patch successful.
If you want that solved, you can feel free to contact Support through a Ticket.
Otherwise, you can certainly try to troubleshooting it yourself, or I suppose you also have the option of not doing anything and just checking back after the Event is over.

No need to make additional threads, there was one already started here.

Melyodis wrote: »

up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Can you put in a Support Ticket with an EME Diagnostic if you still are unable to patch the Game Client through the TERA Launcher ?

MD5CDNFL7D wrote: »

anyone knows why AV is on but all the other servers are still off??

It should have been brought down at the same time as all the others, so I let the appropriate team know.

MD5CDNFL7D wrote: »

By the way do you know how to change my username
I mean the username on here not in the game

Here you go.

GiggleFairy wrote: »

will you guys be adding more channels to Island of Dawn? i got a feeling it will be overrun with players. especially those that can clear a bam in under 10 seconds then leap to the next etc.

I actually asked about this, and the answer is no, but only due to how the Event and System works.
If more channels were added, it would only spreads the BAMs out over the extra channels, meaning there would be less BAMs to find within each channel.

Overall, there will be a ton of BAMs to find and defeat, and I'll also point out that Dungeon BAMs are included.

DL7MMWLJ3W wrote: »

http://tera.enmasse.com/news/posts/valentines-day-bamassacre

Since the details is out, I wanted to ask something real quick.

Are these gonna be new BAMs or the same BAMs that we have running around right now?

"characters level 40-65 should kill BAMs of their level, or up to 5 levels higher." - I think this part implies the current BAMs that are already around right now.

Nibellung wrote: »

CobaltDragon wrote: »

Gatokatzen wrote: »

Tera needs a tank healer class, which do low damage but can stand a lot critical hits, while health party. That class will be a dream. Improve queque times x one million

This was actually one that I had personally requested semi-recently.

I definitely like the sound of a class that is a hybrid of Tanking and Healing.

The class would probably have pretty low DPS output, but high amount of health, high defense modifier, high balance modifier, and high resistances.
And there would be a constant flow of aggro through skills that damage outright or overtime, some of which provide health back to the character and their Party / Raid.

a Paladin class? xD

Perhaps, but the feedback I had sent in had implied that the class would be more Vampiric in nature, which would mean that the class would not walk the same path as a Paladin.

I believe the details are coming later this afternoon.

Gatokatzen wrote: »

Tera needs a tank healer class, which do low damage but can stand a lot critical hits, while health party. That class will be a dream. Improve queque times x one million

This was actually one that I had personally requested semi-recently.

I definitely like the sound of a class that is a hybrid of Tanking and Healing.

The class would probably have pretty low DPS output, but high amount of health, high defense modifier, high balance modifier, and high resistances.
And there would be a constant flow of aggro through skills that damage outright or overtime, some of which provide health back to the character and their Party / Raid.

Thanks for bringing this to our attention. I'll let the appropriate Team know.

tisnotme wrote: »

so theres been no stream at all today , I see
last week the just ran back ground music
so the last actual twitch stream was two weeks ago

whats going on EME ? you want viewers but what are we going to watch if you wont stream

We will most likely have an actual TERA Stream very soon.
Right now, I believe there is still a need for a dedicated TERA CM who is able to plan each Stream in advanced, along with the many other day-to-day tasks.

This issue was reported shortly after the Dragons were first introduced, and reported again shortly after the Phoenixes were added.

So far, I am under the impression that neither our Internal QA Department or Bluehole's QA Department have been able to solidly reproduce the issue in a Live Server or QA Environment.

When our players write in via Support Ticket, we generally ask the same types of questions, and then send the additional information over to these other Teams, in the off-chance some new piece of information ends up being what is needed to find the trigger.

Normally, this means that we have no immediate fix for those that write in...

Some players have mentioned that removing the flying dragon skill and adding it back has helped, while others have stated it has not.

Other players mentioned that it was resolved directly following a Maintenance.

For the sake of community transparency, I would ask all of you commenting within this Thread, to take a moment to think about what exactly was going on before the issue began, and then comment on as many of the following factors that you can think of :

- What Class were you playing on ?
- What Zone were you located in ?
- What type of Monster were you fighting ?
- What Skills were you using ?
- What Buffs did you have applied ?
- What time of day did it begin ?

If you have any additional factors that I have not thought to add, please feel free to include it, as it could be the one thing that we haven't asked that ends up leading to a resolution.

Also, if you are recording a video ( with the Passives still working) and happen to catch what triggers the Passives to stop working, that video would greatly help Bluehole's QA Team, and expedite the overall fix.

Closing this Thread as well, due to the fact that it has derailed.

CTDXHFRG64 wrote: »

Hello, im play Na server in lithuania with normal launcher and with steam, and now i moved to germany and i cant play it with steam.. are i can play with normal launcher?? or same like steam

You'll want to review this Announcement regarding Steam and your physical location.

I've definitely brought this up a few times since we last held Canyon Clash & Skyring Slam, so the feedback has been passed along.
It might be worth bringing this up again after the new Community Manager has had a chance to settle in.

As of this morning, we started receiving quite a few reports from players who were unable to receive our Account Armor Code emails, as well as the email sent when a Password Reset request is made.

We have been able to narrow the issue down to players who happen to use Yahoo as their Email Provider for their EME Account.

For this, there is no immediate fix or an ETA at the moment, but our Team continues their investigation into this matter and will hopefully have this resolved as quickly as possible.

Just as an FYI, I did pass along this feedback.

@CassandraTR - I'll look into this, but please keep in mind that I may not get an answer prior to monday.

Reya wrote: »

Any stormcry +9? How about those essence?

I still working on getting more materials from various sources, but I do have a character that has some +5'ish Stormcry.

Yeah, most likely there will be a new announced Introductory Thread.

Hauuguu wrote: »

@CobaltDragon, are you our new CM?

As mentioned by me in another Forum Thread , we're in the phase of taking applicants.

ShadowOfLight wrote: »

I'm not sure @CobaltDragon understands the full weight of doing that yet - or at least without GM cheats like when they +15'd starfall - but I applaud him for the response as it seems like he was willing to learn which is huge imo.

For the sake of clarity:
I have played TERA since 2012 ( Pre-Closed Beta ).
I have characters across every server, and manually leveled the majority of them to 65.
I have at least one of each Class at 65. Each one is decently geared, ranging anywhere from Stormcry all the way down to Steadfast. I enjoy PVE content quite a bit, but also run Battlegrounds whenever I can get the queue to pop.
With that all being said, hope to see some of you in queue today, tomorrow, or sometime in the near future.