Tonight, we're rolling out Phase 1 of our Fashion Coupon store update.

I've attached a full list of added items below, but in the interest of transparency first I want to provide some information about the process.

Many players might be under the impression that adding hundreds of “missing” items to the Fashion Coupon store is just a matter of copying over a list of items available in other regions, but this is not the case.

Our initial comparison list included suggestions from players in the Forums, our Player Council, as well as an examination of the entire item datebase for all regions.

The process resulted in some potential new items, but also eliminated many others from consideration.

Here’s some of our reasons:

- Suggested items were meant for Skycastle merchants, which expire when a character logs out or leaves the Skycastle.
- Suggested items had in-game requirements, such as clearing all the floors of Dreadspire.
- Suggested items had a large gold sale value.
- Suggested items were exclusive to another region.
- Suggested items were not costumes or weapon skins, but instead actual gear or weapons.

When it comes to items exclusive to another region, we have no control over that item’s appearance or availability.
Even if we could offer it in our region, if the item was changed in any way in that other region, our offering would also change, or perhaps be removed from the game entirely.

Further, many rejected items still have templated styles associated with them, which don’t function properly in our environment. For these items, we may be able to turn those styles into weapon skins or costumes in the future, with the new items being exclusive to our NA servers.

With that said, we'll continue to evaluate items for the Fashion Coupon store, and add them as appropriate.

Thanks for reading, and as promised, here are the items rolling out with Phase 1:


Exclusive Tab:

Hat of Sweet Dreams = 350 Fashion Coupons
Dapper Vampir's Hat = 350 Fashion Coupons
Samba Headdress = 300 Fashion Coupons
Eagle Warrior Helm = 350 Fashion Coupons
White Swan Tiara = 250 Fashion Coupons
Black Swan Tiara = 250 Fashion Coupons
Royal Swan Tiara = 250 Fashion Coupons
Red Velvet Crown = 250 Fashion Coupons
Blue Velvet Crown = 250 Fashion Coupons
Yellow Velvet Crown = 250 Fashion Coupons
Purple Velvet Crown = 250 Fashion Coupons
Green Party Hat = 50 Fashion Coupons
Name Day Party Hat = 50 Fashion Coupons
Blue Party Hat = 50 Fashion Coupons
Velik's Festival Hat = 50 Fashion Coupons


Leather Tab:

(Warrior Weapon Skins)
Cruel & Unusual (Nightforge PvE) = 500 Fashion Coupons
Clear & Present (Nightforge PvP) = 500 Fashion Coupons
Noctenite Twin Swords = 900 Fashion Coupons

(Slayer Weapon Skins)
Batterblade (Nightforge PvE) = 500 Fashion Coupons
Lipsplitter (Nightforge PvP) = 500 Fashion Coupons
Noctenite Greatsword = 900 Fashion Coupons

(Archer Weapon Skins)
Steelshod Bow (Nightforge PvE) = 500 Fashion Coupons
Anticipation's Reach (Nightforge PvP) = 500 Fashion Coupons
Noctenite Bow = 900 Fashion Coupons

(Reaper Weapon Skin)
Noctenite Scythes = 900 Fashion Coupons

(Valkyrie Weapon Skin)
Noctenite Runeglaive = 900 Fashion Coupons

( Warrior, Slayer, Archer, Reaper, and Valkyrie Costume)
Oneiric Cuirass (Black Label) = 600 Fashion Coupons

(Reaper Costumes)
Tattered Pink Gothic Dress = 250 Fashion Coupons
Lilac Gothic Dress = 250 Fashion Coupons
Periwinkle Gothic Dress = 250 Fashion Coupons
Bittermint Gothic Dress = 250 Fashion Coupons
White Satin Gothic Dress = 250 Fashion Coupons
Handmaiden Gothic Dress = 250 Fashion Coupons

(Valkyrie Costume)
Chooser of the Slain Armor = 250 Fashion Coupons

Drunkard's Overcoat ( Remove from Metal Tab, and put into the Leather Tab)
24-Karat Cuirass Ensemble ( Remove from Exclusive Tab, and put into the Leather Tab)
Sterling Cuirass Ensemble ( Remove from Exclusive Tab, and put into the Leather Tab)


Metal Tab:

(Lancer Weapon Skins)
Smithspit (Nightforge PvE) = 500 Fashion Coupons
Silverspike (Nightforge PvP) = 500 Fashion Coupons
Noctenite Lance = 900 Fashion Coupons

(Berserker Weapon Skins)
Barbarax (Nightforge PvE) = 500 Fashion Coupons
Gleaming Axe (Nightforge PvP) = 500 Fashion Coupons
Noctenite Axe = 900 Fashion Coupons

(Gunner Weapon Skins)
Noctenite Arcannon = 900 Fashion Coupons

(Brawler Weapon Skin)
Noctenite Powerfists = 900 Fashion Coupons

(Lancer, Berserker, Gunner, and Brawler Costume)
Oneiric Hauberk (Black Label) = 600 Fashion Coupons

24-Karat Hauberk Ensemble ( Remove from Exclusive Tab, and put into the Metal Tab)
Sterling Hauberk Ensemble ( Remove from Exclusive Tab, and put into the Metal Tab)
Black Kitten-Mittens ( Remove from Exclusive Tab, and put into the Metal Tab)
Yellow Kitten-Mittens ( Remove from Exclusive Tab, and put into the Metal Tab)
White Kitten-Mittens ( Remove from Exclusive Tab, and put into the Metal Tab)


Cloth Tab:

(Sorcerer Weapon Skins)
Buzzsaw (Nightforge PvE) = 500 Fashion Coupons
Dreamround (Nightforge PvP) = 500 Fashion Coupons
Noctenite Disc = 900 Fashion Coupons

(Priest Weapon Skins)
Cubit (Nightforge PvE) = 500 Fashion Coupons
Night Sentiment (Nightforge PvP) = 500 Fashion Coupons
Noctenite Staff = 900 Fashion Coupons

(Mystic Weapon Skins)
Ironrod (Nightforge PvE) = 500 Fashion Coupons
Judge's Scepter (Nightforge PvP) = 500 Fashion Coupons
Noctenite Scepter = 900 Fashion Coupons

(Ninja Costumes)
Jet Talon = 500 Fashion Coupons
Onyx Talon = 500 Fasion Coupons
Obsidian Talon = 500 Fashion Coupons
Steel Star = 500 Fashion Coupons
North Star = 500 Fashion Coupons
Midnight Star = 500 Fashion Coupons
Dawn Star = 500 Fashion Coupons
Assassin's Edge = 500 Fashion Coupons
Executioner's Edge = 500 Fashion Coupons
Tormentor's Edge = 500 Fashion Coupons
Noctenite Shuriken = 900 Fashion Coupons

(Sorcerer, Priest, Mystic, and Ninja Costume)
Oneiric Robe (Black Label) = 600 Fashion Coupons

(Ninja Costumes)
Ninja Red Lotus Dress = 500 Fashion Coupons
Ninja Black Lotus Dress = 500 Fashion Coupons

24-Karat Robe Ensemble ( Remove from Exclusive Tab, and put into the Cloth Tab)
Sterling Robe Ensemble ( Remove from Exclusive Tab, and put into the Cloth Tab)

More details will get announced as we get closer. Once something has been posted, I'll add this question to the Console Frequently Asked Question Thread

CitrusBunny wrote: »

CobaltDragon wrote: »

No Code or Invite needed.
On March 9th, TERA will appear in each Console's Store and will be available as a free download.

Wait, so we won't be able to predownload the game prior to the open beta? It will come up on the store when the servers come up? Re-read the FAQ, still seems a bit wonky to give maybe a few hours to download the game. Especially a game of this size, unless the game isn't as huge as it is on PC.

I answered this question in an update in the Console Frequently Asked Questions Thread

CobaltDragon wrote: »

Can I install TERA on Xbox / PS4 prior the start of Open Beta ?
- We're waiting to get confirmation on this one, but it sounds like the answer will be yes. If that ends up being the case, I'll try to get a starting time added, for when you can begin the download.

I'll try to see if I can get a few more of these recent questions answered today.

Zoknahal wrote: »

I would like to suggest that for the future, when it comes to in game shops, please let the playerbase participate from its updating. We are the ones who play the game and been here for the longest, so allowing some players to participate of the process of updating in game dhops, would be beneficial for both the playerbase and EME from my point if view.

Did this not count ?

https://forums.enmasse.com/tera/discussion/15266/names-and-pictures-of-weapon-models-that-are-not-yet-skins-but-hopefully-can-become-skins-wip/p1

https://forums.enmasse.com/tera/discussion/1434/screenshots-of-fashion-coupon-ninja-items/p1

Idi0ticGenius wrote: »

I know there have been discussions about this, but I'll make this thread so that people can find it outside of the TERAOnline Discord, where I post all of my Translations first hand.

For the Original Developer's Note that sparked the outrage, click here

For the Official Response from the Director of TERA about Talismans, click here

For the Complete list of entire 585 Talismans, click here

If you have any questions, I will answer them over the next few days since there will be Test Server for the Talismans which I will be streaming and gathering info starting next Tuesday.

I will also make edits to this main post for FAQ's.

Thank you for this information.

ElinLove wrote: »

CobaltDragon wrote: »

[...] Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.

I hope the one you guys intend, is the permanent one.
Please be the permanent one...

Yeah, lol.
It wouldn't be very nice to add in new skins / costumes that have never been seen before, just to make them Single Day versions with a large fashion coupon cost.

f3ck4r wrote: »

CobaltDragon wrote: »

I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.

Few weeks/months seems like an eternity for us.

Updating these shops is a manual process, requiring one or more EME Staff to go looking for all of the items / costumes / weapon skins.

In the case of the Fashion Coupon Store, I wanted to make sure we identified as many missing skins and costumes as possible.

It might seem like an easy task at first glance, like a "Fix It" single button press, but trust me, it's not...

There are multiple different versions of the exact same items, some for our region and some for other regions.
Also, we need to identify if the one we have found is a permanent versions, a 30-Day versions, a 7-Day versions, a 3-Day versions, or 1-Day versions, to ensure we're adding the one that we intend.

I am personally working with @seandynamite to finish it by today / tomorrow.

More details surrounding what is going into it will get posted, though it might be in the Patch Notes, instead of here in this section of the Forums.

I know everyone has been more than patient in terms of waiting for a Fashion Coupon Store Update.
It is going to happen, and hopefully there will be more updates to other Token / NPC Stores that will occur over the next few weeks and months.

I asked if there was going to be a Stream on Twitch today, and regretfully it sounds like it will be a no, opting to give more information the following week.

CobaltDragon wrote: »

Oh okay, I'll see if I can look into whether more regions are included than what was available in the Technical Test.

The answer I received was Yes, this Open Beta will allow more locations to participate than what was originally offered during the Technical Test.
It is my understanding that more specifics details surrounding this will be announced a bit later.

Oh okay, I'll see if I can look into whether more regions are included than what was available in the Technical Test.

WCWKXCHTTG wrote: »

i have a important question that would be nice to be answered by one of moderators , can Brazilian PSN and from other countries play the game with its own account ? cuz at TT i had to create a NA account to play cuz my Brazilian PSN wasnt able to play . hope some adm answer me cuz alot of ppl had this issue at TT , and at open beta most of my friend are gonna play but i doubt that they will create a new account just to play tera ; tks
Ps: sorry but english as u can see isnt my main language ^^

I'm not sure I fully understand this question. Could you provide a screenshot or more detailed description of what you had to do, in order to play on the NA Servers ?

HeathenDeacon wrote: »

Thanks.

As a follow up question to #4 on your list do you know if we will just be able to keep and update the open beta client on console for the full release or will that be a aseperate DL.

Sadly, the answer is somewhat the same as above with the Technical Test update to Open Beta install, that at the time it's something we haven't tested, so it may be possible, but TBD.

Is there a need for a Code or Invite to participate in Open Beta ?
- No Code or Invite required, TERA will be available for Download in the Xbox / PS4 Stores on March 9th starting at 6am PST

Will there be a wipe following Open Beta ?
- Yes there will be a Wipe following Open Beta. One advantage to this, will be that it allows us to give out prizes during the Open Beta at different intervals, and the wipe allows us to maybe give out things we wouldn't normally provide.

Will there be a separation between Servers ?
- As far as I am aware, I think there is a separation at the moment of PS4 EU / PS4 NA / Xbox EU / and Xbox NA. Unsure if that will change in the future.

Can I keep my Technical Test install and update it when Open Beta starts ?
- I am lead to believe, that it will attempt an update of an existing install of the TERA Console Technical Test. We have not had a chance to test that update yet, so at this time, the answer is kinda more of a TBD with the possibility of yes.

CassandraTR wrote: »

@CobaltDragon

CobaltDragon wrote: »

I believe we'll be doing the same thing as what occurred originally with High Elf Female / Castanic Female Gunners.

So we will be getting another character slot with the male brawler?

Yes, and a raise of maximum number of slots to 19 total.

No Code or Invite needed.
On March 9th, TERA will appear in each Console's Store and will be available as a free download.

I believe we'll be doing the same thing as what occurred originally with High Elf Female / Castanic Female Gunners.

Lynxzer wrote: »

what the title says

https://forums.enmasse.com/tera/discussion/21265/new-tera-website-and-known-issues-list

Maybeeee...

EvasiveFox wrote: »

CobaltDragon wrote: »

Rathgar wrote: »

Man, I have to quit Tera now. This will kill my will to play. You can't be serious that we all lose what we've had for years and then have to grind RNG to replace it. This game is over. So very over. Just shut off the servers now.

A friendly reminder to keep posts constructive and offer feedback / suggestions, instead of making statements that violate the Forum's Rules.

I love how you only scold me but no one else. Gotta love when EME has a personal vendetta against players that have paid for Elite for years.

Sorry EvasiveFox. There was no personal vendetta against you. There is a time and a place for direct Moderation, as well as friendly reminders.

Rathgar wrote: »

Man, I have to quit Tera now. This will kill my will to play. You can't be serious that we all lose what we've had for years and then have to grind RNG to replace it. This game is over. So very over. Just shut off the servers now.

A friendly reminder to keep posts constructive and offer feedback / suggestions, instead of making statements that violate the Forum's Rules.

Babbelsim wrote: »

CobaltDragon wrote: »

I stand corrected. After getting more information on this, I did find out that we asked Nexon to share their videos with us, which they agreed to do. Sorry for the prior misinformation.

@CobaltDragon can we pls have a awnser or explanation to my question? ty

More info will be coming soon. I haven't seen how this system works, so I can't give you a confirmation yet.

I stand corrected. After getting more information on this, I did find out that we asked Nexon to share their videos with us, which they agreed to do. Sorry for the prior misinformation.

CarnalCherry145 wrote: »

While Gameforge actually logged on their characters and took screenshots, EME just decided to once again half [filtered] everything and steal a video from a youtube of someone showcasing the hair styles

What you have stated is not what occurred. The uploaded Youtube Videos showing the new Hair Styles were created and uploaded by us.

This issue has also been reported for review.

Anotsu wrote: »

ElinLove wrote: »

Anotsu wrote: »

ElinUsagi wrote: »

Anotsu wrote: »

The question is whether EME will go through the hassle of getting the same optimisation KTERA has implemented here as well.

That's up to BHS.

As in forwarding the message to them, of course.

Probably already done and repeated countless times. But we know how BHS loves just showing the middle finger instead

Probably? It would be nice to know if they did that tho.
That is why these kind of threads appear time after time because this an ongoing issue since forever, and I don't recall any response from EME about the matter, at least through the past year.
I just hope to see a response from EME such as "We will forward the message to BHS". Of course get updated about the matter as well, if it's gonna happen or not. The worst thing is sitting in the dark, and that's personally the thing that puts me off about EME the most.
Not like they're going to read this message and change anyway, whatever.

This issue was already reported to Bluehole, but no updates have been provided back to me about progress.

clfarron4 wrote: »

@Werid https://docs.google.com/spreadsheets/d/19Ws1xFVTik93aSbf2fMkz3ZQmIY_uiEm5pXuSTqVRbk/edit#gid=0

https://forums.enmasse.com/tera/discussion/21166/vanguard-rewards-what-does-increased-rewards-actually-mean#latest

What I want to know is what does Increased Reputation apply to at level 65, because I'm pretty sure it doesn't apply to Guardian Missions (the only active reputation source that is useful at level 65);.

I believe "Increased Reputation" actually means an increase in Vanguard Credits.

No, I am not leaving, haha.

When the Parcel Mail message was originally written, it was going to be a "Call to Arms" for the BAMassacre, but with the Event now disabled, we had to quickly pivot and re-write the message going out.
Sorry if it came off as a "Thanks for everything, peace" sort of message.

Schrodinger wrote: »

Cobalt, since you are effectively remove the majority of the event and will potentially remove even the 500 mob one if performance does not improve, are there plans for any alternative event as compensation?

Still TBD at the moment, but I think the Team is leaning towards a Vanguard Item and Rep Event to fill the void, if things do not improve.

Sateva wrote: »

Getting rid of all but one teir of the event kind of renders farming it pointless, at least make it lower than 500 if you're going to make us play the alts we can't afford to gear any more to farm this event. 100 seems fair given the situation.

Thank you for your honest feedback, though at this point, we're most likely going to stick with the 500 amount.
TERA's newest Producer @seandynamite was able to finish 500 in under an hour, so it seems like a reasonable amount for those who still want to finish their current progress.

clfarron4 wrote: »

Not going to beat around the bush here. It's not even 2pm PST, 5pm EST. You still have 3 hours at the earliest to peak.

It's pretty obvious that if you continue like this, the event is going to cause the amount of lag that we experienced on the release day of the Valkyrie class. And yes, I can already see plenty of Valks where Runeburst is only firing 4 of the hits maximum, only because this is an open world event, it affects Open World AND dungeons.

There's a reason why Gameforge killed this event pretty quickly and replaced it with their more usual Dungeon Type event (which works on the same Elin Interface icon).

As a heads up

We are aware of server performance issues with the Valentine's BAMassacre event.
Since many of you are actively participating in the event, we wanted to give you a heads-up that at 3 p.m. PST, we are removing all event targets EXCEPT the 500 kill threshold.

At 4 p.m. PST we will determine if the event is stable enough to continue, or if we need to disable it completely.

sanj66 wrote: »

but what are you all doing for us that can login, aka almost everyone and is experiencing 3-5X the latency we had before and is rendering dungeons even ghillieglade almost unplayable? whats the point of even running say rkem to get screwed over by the lag with this event, it was turned off in other regions because of this issue and you all persist on keeping it...

We have our Networking Team reviewing everything possible, and we are gathering real time data that can be directly looked into by TERA's Developer, in the hopes that an Event like this can be fully reviewed and actually optimized for later Events of this same nature.

Shutting off the Event without gathering the data wouldn't lead to any future optimizations of the Event.

Melyodis wrote: »

up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Can you put in a Support Ticket with an EME Diagnostic if you still are unable to patch the Game Client through the TERA Launcher ?

Melyodis wrote: »

CobaltDragon wrote: »

Melyodis wrote: »

up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Well, just being completely honest here...
If you can't login through the TERA Launcher right now (even just to see how your experience would be with this Event), it generally means that something besides the Event itself is restricting your access to patch successful.
If you want that solved, you can feel free to contact Support through a Ticket.
Otherwise, you can certainly try to troubleshooting it yourself, or I suppose you also have the option of not doing anything and just checking back after the Event is over.

No need to make additional threads, there was one already started here.

Melyodis wrote: »

up now i still can't patch the game goes to show they don't play tera much go online and see what players are talking about in game right now i'm not submitting anything this is madness.

Can you put in a Support Ticket with an EME Diagnostic if you still are unable to patch the Game Client through the TERA Launcher ?

MD5CDNFL7D wrote: »

anyone knows why AV is on but all the other servers are still off??

It should have been brought down at the same time as all the others, so I let the appropriate team know.

MD5CDNFL7D wrote: »

By the way do you know how to change my username
I mean the username on here not in the game

Here you go.

GiggleFairy wrote: »

will you guys be adding more channels to Island of Dawn? i got a feeling it will be overrun with players. especially those that can clear a bam in under 10 seconds then leap to the next etc.

I actually asked about this, and the answer is no, but only due to how the Event and System works.
If more channels were added, it would only spreads the BAMs out over the extra channels, meaning there would be less BAMs to find within each channel.

Overall, there will be a ton of BAMs to find and defeat, and I'll also point out that Dungeon BAMs are included.

DL7MMWLJ3W wrote: »

http://tera.enmasse.com/news/posts/valentines-day-bamassacre

Since the details is out, I wanted to ask something real quick.

Are these gonna be new BAMs or the same BAMs that we have running around right now?

"characters level 40-65 should kill BAMs of their level, or up to 5 levels higher." - I think this part implies the current BAMs that are already around right now.

Nibellung wrote: »

CobaltDragon wrote: »

Gatokatzen wrote: »

Tera needs a tank healer class, which do low damage but can stand a lot critical hits, while health party. That class will be a dream. Improve queque times x one million

This was actually one that I had personally requested semi-recently.

I definitely like the sound of a class that is a hybrid of Tanking and Healing.

The class would probably have pretty low DPS output, but high amount of health, high defense modifier, high balance modifier, and high resistances.
And there would be a constant flow of aggro through skills that damage outright or overtime, some of which provide health back to the character and their Party / Raid.

a Paladin class? xD

Perhaps, but the feedback I had sent in had implied that the class would be more Vampiric in nature, which would mean that the class would not walk the same path as a Paladin.

I believe the details are coming later this afternoon.

Gatokatzen wrote: »

Tera needs a tank healer class, which do low damage but can stand a lot critical hits, while health party. That class will be a dream. Improve queque times x one million

This was actually one that I had personally requested semi-recently.

I definitely like the sound of a class that is a hybrid of Tanking and Healing.

The class would probably have pretty low DPS output, but high amount of health, high defense modifier, high balance modifier, and high resistances.
And there would be a constant flow of aggro through skills that damage outright or overtime, some of which provide health back to the character and their Party / Raid.

Thanks for bringing this to our attention. I'll let the appropriate Team know.

tisnotme wrote: »

so theres been no stream at all today , I see
last week the just ran back ground music
so the last actual twitch stream was two weeks ago

whats going on EME ? you want viewers but what are we going to watch if you wont stream

We will most likely have an actual TERA Stream very soon.
Right now, I believe there is still a need for a dedicated TERA CM who is able to plan each Stream in advanced, along with the many other day-to-day tasks.

This issue was reported shortly after the Dragons were first introduced, and reported again shortly after the Phoenixes were added.

So far, I am under the impression that neither our Internal QA Department or Bluehole's QA Department have been able to solidly reproduce the issue in a Live Server or QA Environment.

When our players write in via Support Ticket, we generally ask the same types of questions, and then send the additional information over to these other Teams, in the off-chance some new piece of information ends up being what is needed to find the trigger.

Normally, this means that we have no immediate fix for those that write in...

Some players have mentioned that removing the flying dragon skill and adding it back has helped, while others have stated it has not.

Other players mentioned that it was resolved directly following a Maintenance.

For the sake of community transparency, I would ask all of you commenting within this Thread, to take a moment to think about what exactly was going on before the issue began, and then comment on as many of the following factors that you can think of :

- What Class were you playing on ?
- What Zone were you located in ?
- What type of Monster were you fighting ?
- What Skills were you using ?
- What Buffs did you have applied ?
- What time of day did it begin ?

If you have any additional factors that I have not thought to add, please feel free to include it, as it could be the one thing that we haven't asked that ends up leading to a resolution.

Also, if you are recording a video ( with the Passives still working) and happen to catch what triggers the Passives to stop working, that video would greatly help Bluehole's QA Team, and expedite the overall fix.

Closing this Thread as well, due to the fact that it has derailed.

CTDXHFRG64 wrote: »

Hello, im play Na server in lithuania with normal launcher and with steam, and now i moved to germany and i cant play it with steam.. are i can play with normal launcher?? or same like steam

You'll want to review this Announcement regarding Steam and your physical location.

I've definitely brought this up a few times since we last held Canyon Clash & Skyring Slam, so the feedback has been passed along.
It might be worth bringing this up again after the new Community Manager has had a chance to settle in.

As of this morning, we started receiving quite a few reports from players who were unable to receive our Account Armor Code emails, as well as the email sent when a Password Reset request is made.

We have been able to narrow the issue down to players who happen to use Yahoo as their Email Provider for their EME Account.

For this, there is no immediate fix or an ETA at the moment, but our Team continues their investigation into this matter and will hopefully have this resolved as quickly as possible.

Just as an FYI, I did pass along this feedback.

@CassandraTR - I'll look into this, but please keep in mind that I may not get an answer prior to monday.

Reya wrote: »

Any stormcry +9? How about those essence?

I still working on getting more materials from various sources, but I do have a character that has some +5'ish Stormcry.

Yeah, most likely there will be a new announced Introductory Thread.

Hauuguu wrote: »

@CobaltDragon, are you our new CM?

As mentioned by me in another Forum Thread , we're in the phase of taking applicants.

ShadowOfLight wrote: »

I'm not sure @CobaltDragon understands the full weight of doing that yet - or at least without GM cheats like when they +15'd starfall - but I applaud him for the response as it seems like he was willing to learn which is huge imo.

For the sake of clarity:
I have played TERA since 2012 ( Pre-Closed Beta ).
I have characters across every server, and manually leveled the majority of them to 65.
I have at least one of each Class at 65. Each one is decently geared, ranging anywhere from Stormcry all the way down to Steadfast. I enjoy PVE content quite a bit, but also run Battlegrounds whenever I can get the queue to pop.
With that all being said, hope to see some of you in queue today, tomorrow, or sometime in the near future.

To go along with an Event we will be running this weekend, we'll be making a change to the blue "Additional Rewards" sections that are provided with each Vanguard Request.

At the moment, each one offers a set number of Metamorphic Emblems.

The change that will be made will keep the Metamorphic Emblems, but instead of listing them in the blue "Additional Rewards" section, the Metamorphic Emblem reward will be moved up into standard rewards.

This allows us to free up the blue "Additional Reward" section for Event specific rewards.

More details about the Event to come later today in a separate post.

Ammutseba wrote: »

ShadowOfLight wrote: »

To be a good CM though

• admit that you're not TERA savvy (because chances are you don't know more than "this class is cool 'cause its an elin" or something along the lines of nothing to do with gameplay) but that you are willing to learn and actually BE willing to learn

It's just my personal opinion, but I would like to see a CM level a character from the beginning all the way up to +9 Stormcry (as a normal player would). I don't think you can empathize with the community until you fully understand what it takes to reach that level. They could even make it part of the twitch stream to help other players (sort of like a zero to hero series).

Which Class would you like to see leveled ?

Feedback has been passed along regarding this.

I've noticed that in all of these screenshots the character has a head slot accessory equipped.
Does this issue seem to only occur with specific accessories ?
Does the issue go away the moment the head slot accessory is unequipped ?

Feedback was passed along regarding this.

Ves1978 wrote: »

but at least we get 3 day travel journal, village atlas and that snowflake thing without any description at the end of month

Seandynamite mentioned more information about it here.

If you provide a list of items that most players would have expected for this Jackpot ( or future Jackpots), I'd be happy to pass that along.

[quote="ElinLove;c-205507"they selectively ignore our stuff. Not only this, but many older bug reports too. Makes me seriously doubt how useful it even is to post. Wonder if they ignore it just to not blatantly say "no" thinking it will have a negative impact or what, but I feel like a direct no would be less of a spit on our faces.[/quote]

Just as an FYI, I have been passing along all Feedback I have come across ( forums, discord, in-game, reddit, etc.. ).

Unless something changes, I'll still have to refer to what was posted back in Early January by Spacecats.

The February Battleground Calendar is going out later this morning / afternoon, I believe it was just going through some last minute revisions.

Melyodis wrote: »

at least is not me alone @CobaltDragon what to do now

If you had previously done any file modifications, not saying you had, but if you did, the next step would be to remove those file mods.
Otherwise, I mentioned that it would be a good idea to submit a Support Ticket for this.

Nearly there. Thanks again for your patience today.

I haven't seen this issue yet myself yet, but my initial reaction would be to run the Repair feature found within the Tools menu of the TERA Launcher.
If it persists after running the Repair, please feel free to submit a Support Ticket with any additional information you can provide, like if it's only shown with certain head accessories equipped.

Thanks for bring these two pieces from the Patch Notes to our attention.
I'll go ahead and send them over to another Team for review, and if 100% accurate, we'll get the Patch Notes updated to reflect the intended changes.

HLK76PFWXT wrote: »

These ones will have passive buffs?

To my knowledge, no. I do not believe there is a Passive Skill, similar to what the dragons or phoenix mounts have.

This thread was last replied to in May 2016... Let it stay buried.

Naru2008 wrote: »

Kiraboshi wrote: »

So do we get a new punching bag CM or nah?

That's currently being discussed among the staff (from what Amberscale told me). I was told that concerns such as this would be handed to someone in the correct department to address. (So I assume either @seandynamite or @CobaltDragon .)

I believe we are in the phase of taking applicants.

I just wanted to provide an update, that we are aware of the situation with the Master Additives, and that the right Teams are working on a way to correct it.

For now, please hold onto the ones you have, and most likely on (or after) January 30th an initial script will be run to identify all character's that have the wrong type, a 2nd script will be used to remove them, and a final script will be used to send the correct version of the Master Additive.

I believe this is a Known Issue between different regional builds of TERA.

There are some Achievements that are offered in other regions that are not offered within out NA version, so the system is trying to give you the Laurel anyways, despite not technically having enough points.

When a new Content Patch is added, if you were right on the edge between Laurels, the new Achievements will cause your character to go back down to the previous Laurel.

The only way to get back to the Laurel you had just gain, is to get enough points to meet the newer requirement for that Laurel within the system, which can sometimes be another 30-70 Achievement points.

Since this Thread was Necro'ed I am going to go ahead and close it.

Please make sure you have done what is mentioned in this Thread

SpellboundByTheTruth wrote: »

@CobaltDragon could the active event section get edited then, cause it only shows additional vanguard requests reward and battleground jackpot.

I can check to see if that can be added.

After checking things out on our end, we have been able to verify that the Event did indeed start at the original time mentioned in the News Post.

Also, it's worth mentioning that quite a few players have already started gaining some of the rarer items.

As I am typing this, there has already been quite a few of the rarer rewards looted in the Hard Mode version, and as many as 19 Miner's Hats looted from the Easy Mode so far.

Thanks for the heads up.
I'll check in with another department to see what's going on, and hopefully get the Event started as soon as possible.

This is now fixed, thanks for the catch.

Closing this Forum Thread, since another player had already posted the link to the full IGN article, including videos.
https://forums.enmasse.com/tera/discussion/19468/ign-gameplay-of-tera-and-how-the-ui-looks-on-ps4

Also, if you notice any other Loot Boxes or Smart Boxes that have become untradeable this patch that were previously tradeable, let us know.

I'll compile a list and send that information forward.

CassandraTR wrote: »

That has to be unintended correct?

So far on TR we have heard Starglow Weapon loot box and Arctic Weapon loot box.

I can't see how you would purposely want to lose money from less EMP purchases.

CassandraTR wrote: »

@spacecats @Halrath

Another problem, it seems the elin gunner box is account based. That means if you created your elin gunner, then claimed the item from item claim, didn't like how your elin looked, and remade it you will not get another box upon recreation.

Is this intended? Halrath's previous leveling event involving catalysts did not do that. The boxes are not bankable so they should not be account based.

Thank you for reporting these two issues. I've brought it to the attention of the appropriate departments, and we'll figure out what is going on, and the best way to resolve each of them.

I know there is going to be some Server Announcements going out at different times throughout the weekend, that should provide you with some details.

I wish I could provide you with a full list of everything that is going on, but I only received basic information to be aware of, before they left for Gstar.

If needed, you can probably check out one of the more recent Twitch Videos to see where Spacecats had mentioned all of the things that were unlocked for this weekends events.

JXE5356AKE wrote: »

CobaltDragon wrote: »

For this, a bug report was already filed, to allow the item to just be discarded.

Ah okay, are we just waiting for it in a future build then? Thank you!

It's in the hands of TERA's Developer ( Bluehole ) now, but yeah, I'd expect in an up-coming update, the current item's properties will be changed to allow it to be able to be discarded.

In the short term, if there is a need for immediate removal, the route is a Support Ticket with Character Name(s) / Server(s), and the item you're needing removed.

For this, a bug report was already filed, to allow the item to just be discarded.

HAAYAAKD43 wrote: »

you guys made pretty quick changes to elite like the ccb and mount change, why does everything else take SO long to change/update. (notice how that's not phrased as a question,but rather a fact ).
the things you're able to change, should be changed.

Just for the sake of transparency, things often happen behind the scenes that are planned for weeks before any announcement is made.

There will of course be times where it more appropriate to make an announcement really early on, in order to get player feedback first.

The example you mentioned, was something that had already had a lot of planning that had gone into it from multiple departments, while the request to change items in the shops was something that we've been wanting to do for quite some time, but takes a lot more planning, as well as needing additional input from our player-base, regarding the priority of which shops need updating.

Naru2008 wrote: »

CobaltDragon wrote: »

You can refer to this Comment made by TERA's Producer ( seandynamite ) :

https://forums.enmasse.com/tera/discussion/comment/183633#Comment_183633

@CobaltDragon that link leads to a 'You don't have permission to do that' page. Might want to fix it.

Thanks for the heads up, I didn't notice that the Thread had been moved.

I responded to the new Thread you created : https://forums.enmasse.com/tera/discussion/18805/vanguard-shop-and-the-development-roadmap#latest

You can refer to this Comment made by TERA's Producer ( seandynamite ) :

https://forums.enmasse.com/tera/discussion/comment/183633#Comment_183633

Trappie wrote: »

I am still having this issue

Alright, If you haven't already done so, can you please make a Support Ticket ?

If you have already made a Ticket in the last 6 hours, can you check to see if you've already received a reply, and update that Ticket, so that we can continue to investigate ?

Thanks!

Just wanted to mention that we are now aware of all of the players reporting the User Authentication Failed error message, and will begin looking into what had occurred.

Just to quickly check, the most recent Forum Posts seem to be implying that their issue seems to have resolved around 10 minutes ago.

Is this the case for everyone, or is there still a lingering issue for some ?

Oh alright, please feel free to re-open your existing Ticket with out Support, and ask the current Agent to escalate your Ticket over to me. ( Ryan "GM Cobaltdragon" ) and I'll be happy to review it, ask some additional questions, and help you track down what Account has those character, and the current Email tied to that EME Account.

If you played through Steam sometime after June 11th 2015, then there is a very high likelihood that your Game Account is actually still tied to the European Servers, as explained in the News Post we had made here : ( http://tera.enmasse.com/news/posts/important-news-for-europe-and-russia )

You may want to try contacting Gameforge's Support here : ( http://support.tera-europe.com/ ) and provide them with any additional details you can remember, such as a Character's Name / Server Name, or any Invoice / Transaction ID's from a purchase.

ReaperElena wrote: »

All the servers came back at the same time, so I guess the others are correct as that was inaccurately posted. Eme did stated it was a miscommunication...

The other 3 Servers being migrated just happened to have the work finish early, around the same time the maintenance was completed, so that was just coincidental.

Phelps wrote: »

And I here thinking that I wouldn't have to wait even a minute, since I play in MT.

As mentioned in my post above ( the 7:33AM one ) , we're are still expecting MT and AV to be available much earlier than the other 3 servers, so hopefully you will not have to wait another 3 full hours.

3LHJDWYAHR wrote: »

hey, in Argentina, it's 11:40 a.m and i can't enter any server

You still have another 3 hours and 15 minutes to go, since the expected time is 11:00 am PDT.

Sorry for the miscommunication that was posted on Oct. 23rd.

There was a normal Server Maintenance on top of the migrations we're conducting today.

The current expectation, is that both MT and AV will come up and be available much earlier than the other 3 Servers.