We'll be providing updates to maintenance here.

9:08am:
TR/MT/CH/AV will be up shortly

Fey Forest is estimated to be another 1-2 hours. The process is taking a little longer than expected.

meomeo26 wrote: »

Are u gonna talk about the new updates coming soon in today's stream?

Yup!

Whoaaaa WHAT?! A Thursday TERA stream?!

PAX West begins tomorrow, and it has created a disruptive rift in the fabric of our streaming schedule. I hate to break the awesome streak we have going for weekly TERA streams, so while this is going to be an oddball show, I think we're still going to have a lot of fun today.

There are some new updates coming to TERA, with a news post on its way in the next few hours (publishing the morning of 9/1). Plus you can all expect some game trivia and the usual in-chat item raffles.

See you today at 3:00pm PDT on the En Masse Twitch channel! https://www.twitch.tv/enmasseentertainment

@Nishina - Another reason that the "Unable to Unzip Manifest" error can show up in the Launcher, is when you have a slightly older version of the launcher and it can't update properly... (Either recently reinstalling from another computer's older files, or installing through TERA's physical install cd's)

If either of those two situations occurred, I'd recommend removing that recent installation, and instead trying the Direct Full Download ( http://tera.enmasse.com/download )

If still no luck, please go ahead and make a Support Ticket (if you haven't already), and we'll be happy to help further.

bout wrote: »

This image is 1488 pixels wide.

Not only that, but look further at the number 1488. 1 divides into 4 four times, obviously. But that's also half of 8, which appears twice. Now what's one half doubled? One. Speaking of doubles, the first 8 divides into that second 8 exactly one time. You add all the ones together and you get... that's right... 3.

Is there any chance that your current hard drive that TERA is installed to lacks around 4 gbs of free space ?

TsuTsunEmi wrote: »

EME started off the mongo event well. I really appreciated that innerwears dropped a lot from mongos, even though I missed the time and I didn't get to do it. Unfortunately, special interests and self-proclaimed planners of economy successfully lobbied EME to cutback drastically on innerwear drops, and now instead of innerwear, you would find emeralds.

That's not true at all. The first 45 minutes of the event involved Mongos improperly dropping inners to multiple people who weren't participating in the event, and were only sitting around in raids with those who were participating. Obviously that wasn't intended. The changes made to the event switched how loot was distributed by uncommon and rare Mongos. No Mongos drop emeralds and none of them ever did. There was no lobbying of special interest groups or large wealthy innerwear corporations or Illuminati. The event was broken for about an hour, we saw it was broken, and then it was fixed.

Unfortunately due to rumors in global chat and the constant flaunting of innerwear from those who did get multiple pairs (please stop, you're just causing arguments and accusations), the general TERA public seems to believe the event took an extremely drastic turn when, in reality, we just stopped uncommon & rare Mongos from delivering parcels to whole groups. Now they drop loot on hit. They can still drop inners.

I get the appeal of the super dramatic conspiracy theory. I'm just surprised so many players are buying into it.

Srosa wrote: »

Spacecats wrote: »

They're dropped by rare, golden scarabs.

this. and drop rate is 0.00000001% due to exploit *clap*

That isn't true. It's the same it was at the start.

LancerJiva wrote: »

If you knew this would happen, then why do the event?

Because the number of total Mongos was increased to compensate for the inevitability. It's the only way to deal with this issue right now, unfortunately. A server restart would also do the trick, forcing all monsters to respawn, but bringing all of TERA down for the sake of a handful of stuck Mongos would be ridiculous.

They're dropped by rare, golden scarabs.

roxxapoxx wrote: »

I agree the respawn rate seems a bit weird. You get a ton for like an hour and then nothing... I wonder if there's just no one to really make sure they spawn consistently without overfeeding us.

It doesn't really work like that. The servers spawn them regularly as they're killed, so the total population stays the same on every server at all times. Maybe they're just reappearing in spots you aren't used to looking in?

Moving this to off-topic.

We just started publishing Alliance of Valiant Arms (AVA) here at En Masse, and Open Beta started last week. It's a Free-to-Play realistic shooter. You should give it a shot!

I've removed some content from this thread. Please avoid bickering and hating on others because of loot they did/didn't get, and please don't flaunt loot you got that others didn't. It only creates arguments.

Fleett wrote: »

@Spacecats hates dogs, he spawned them there to freeze.

Sorry, no it's not. Those poor Mongos are a casualty of random spawning!

LL73TTKKA9 wrote: »

Cutechan wrote: »

ye I wont even try the event. Its pointless.

how is it pointless, look what I got...

lmao it's not pointless, best event ever.

That's a lot of underwear.

XPhantomX77 wrote: »

50x pre, alk
some fs
and Crown of Gold ..!

It was 120x T9 Feedstock per Mandrill.

StarSprite wrote: »

The first few Legendary bams have been lackluster in loot compared to the smaller mongos... It's been suggested that the legendary be harder to kill and have better loot.

It's hard to make Legendaries more difficult to kill. Especially when multiple raids are showing up to kill them. It's just not something we can tweak at the moment. Even with 30-player raids around the corner, the groups I've seen in-game hunting Mongo Legends can consist of dozens or players.

Similarly, that makes upping their Legendary loot a difficult task. Those actively participating can potentially land themselves 6 or more Legendary rewards in a couple hours. That's potentially hundreds of Feedstock and Alkahest per person, along with any costumes and other items Legends might drop. Compare that to the average loot you'd get doing a single dungeon three or four times in the same amount of time (assuming you have a decent group).

Catservant wrote: »

3. Timing. None of my friends can play right now.

I really appreciate feedback like this. Thanks for taking the time to make a well thought-out post. I'm curious, why can't your friends play this weekend?

In regards to channels, some were added this morning to give players some space, but we might end up adding one or two more to areas populated by Mongos.

Seniro wrote: »

I am one of those people who missed out on the crazy loot stuff. Honestly, I couldn't care less about the innerwear I just wanted my [filtered] scarf. I waited a whole year to get it and I even rushed home from work only to find out that EME nerfed them and now is almost impossible to get one. I don't know if they removed it from the loot table or just made it so is no longer shared because we've been at it for almost 4 hours now and we haven't gotten any but yeah, I am pretty annoyed at EME right now.

It's the same it was at the start. It's a rare item, for sure. Good luck in your hunt!

30 or so 16crit inner

I think by next Friday, people will be saying it was 200 crit inners in an hour. The number just keeps going up!

Not to make light of the spike, mind you. Inners are in high demand, and that's why we wanted to include goldfinger tokens and inners in the event. The initial spike was actually just a mistake that some players took advantage of. It's not like we intended to shower a couple dozen people with underwear and then turn off the faucet after 45 minutes. The Mongos that are still in the event will still grant these items for those lucky enough to find them. One of the problems was that people who weren't even bothering to participate were getting nice loot just because they were in a raid.

As far as adding additional loot, it's hard to really interpret feedback like that. If etchings were muffins and TERA had an egg shortage, this is like giving people eggs only to hear "but what about flour and butter and milk and chocolate! Give them all to me!"

But there are already ways to get those things without adding them to an event that will be over on Monday.

Wow! Well done!

I was almost expecting to come back Monday and see her lying on the beach getting a tan, snacking on the tails of fallen Popori.

Sorry for the delayed announcement. I had some underwear to adjust.

Welcome to TERA Mongo: Neon Version! There have been some tweaks and changes to where and how Mongos spawn. Common Mongos now drop parcel loot that your whole party can enjoy. They're also much more plentiful, so even though you might only get a few bits of loot at a time, a party's worth of Mongo hunters should be able to stack up quite nicely on enchanting materials... plus there's always the chance of encountering an uncommon, rare, or Legendary Mongo.

The news post has more than a couple handy images that should server as your Mongodex. That includes map locations where you can find each Mongo, plus some hints as to what loot they prefer to hang onto.

http://tera.enmasse.com/news/posts/tera-mongo-neon-has-arrived

Fleett wrote: »

@Spacecats Is the event back up? and how nerfed is it?

It's all back up. Some Mongos (none of the commons) have been changed a little to avoid exploitation from raid-sized groups, and now drop loot every time they're hit rather than a single parcel. Most of them take about 10-15 hits to kill, with chances to drop different items every time they're hit. The Mongos that were dropping innerwear will still drop them, just not entire raids worth.

All Mongos should be spawning as of about 45 minutes ago.

Cjar wrote: »

@Spacecats ETA when the event will be back up? Hopefully it's still fun, I understand that those hunting in raids probably got a lot of loot, but for those flying solo it wouldn't have been as broken.

At the moment common-rarity Mongos are back in business. Their loot wasn't really a problem. I suspect the entire Mongo population will be back up and kicking in the next hour. Sorry for the delay!

I've removed some comments from this thread. Please remember to be constructive when you post. If you can't answer the question: "what is my comment adding to the discussion?" in a way that goes along with the forum rules and guidelines then please refrain from hitting the button.

The drop rates for Mongos are being adjusted. Obviously they weren't supposed to drop inners like crazy. For those of you who weren't online, don't worry, you'll still get a chance to participate in the event and get loot the intended way, and that will still include innerwear. Just not quite that much innerwear

Haha that's amazing that you figured that out! Unfortunately I think I'm going to have to find a different tuwangi to do the job. Can't expect everyone to get golems to do their work for them

Thanks, I'll look into that one! I see a couple adjustments need to be made but I hope everyone is having a good time Mongo hunting!

THEPG wrote: »

Ginjitsu wrote: »

Free transfer is only for Frey Forest to Ascension Valley, server transfers will still be available for any server.

Yes,I realized that.My post is more of a suggestion than a question.
As I said I stopped playing TERA like 2-3 months back,and I kinda feel like coming back if somehow they allowed free transfer to the new server from another server like CH where my characters are at.

Does that mean you aren't interested in making a new character when Fey Forest opens?

Okay, I've got some good stuff lined up for you guys this week. Thanks for the suggestions!

pooni wrote: »

I get that you're trying to be humorous and sarcastic and I'll give you the benefit of the doubt. But in the very very very slight and unfortunate chance that you or others might actually think my post is hating on the sheer act of an item going on sale, smh.

I was just joking around with my reply, but if it's true that you aren't just complaining about items going on sale then I suggest making a more constructively worded discussion that actually says what you're trying to say.

Apparently this issue happens when the Web Browser has Opted-In to auto-fill in some specific personal information, and on the Billing Information page in particular, it currently won't show the "State" as a separate box to input information into, until after you have specifically typed in your city and then press the tab button.

Once the tab button has been pressed, it should automatically go down to the Country/State dropdown selection box.

Go ahead and select the Country, and then a new "State" box should appear above the Country/State dropdown.

Once you put that information into the newer State box, it should resolve the Error Code : 119

SolitaryStreetlight wrote: »

Would a mystic or priest be useful at all during the event or should I stick to making a DPS?

Definitely! Healers are always important.

Also I've passed this on to the Production and QA teams to see if they know why our version is like this.

Rxkt wrote: »

All bravery potion durations last 30 minutes.

KTera has bravery cooldown of 15 minutes.
JTera has bravery cooldown of 30 minutes.
NA Tera has bravery cooldown of 1 hour.

I think something is wrong here.

NA players have a lower tolerance for bravery. It's just that simple. Ever tried to drink too much milk in one sitting? Korean and Japanese players figured out the science years ago and we're just struggling to catch up.

LancerJiva wrote: »

pooni wrote: »

We've had more emp product sales in the past 2 week than we did in the whole month of May June and July. Someone's desperate for some revenue.

Well they certainly don't like interacting with the community here on the forums.

You hate it when items are on sale, and that's totally cool. Let's interact about that... after this sweet commercial break.

BHTrellis wrote: »

Spacecats wrote: »

As usual, though, there will be an item code just for tuning in! So even if you hate fun, you won't walk away empty handed if you choose to hang out with us.

More rewards credits. How about something different for a change?

Got anything in mind? Something you wouldn't mind granting to thousands of TERA players over a weekend?

Lisanne wrote: »

I probably won't attend as a lv 20 since all my chars are farming rootstock but can I, as a lv 65 priest, spectate and be of help by resurrecting people who die to the mobs?

You can spectate, but please don't interfere with the fight unless I give the "OK" on the stream

Baldurdash wrote: »

Schwerpunkt wrote: »

So what happens if I purchased 4 character slots on both VoT and LoT? I end up losing 4 of them and having to delete half of my characters.

17k gold for a character slot is pretty cheap, just find someone selling emp and get the rest of the four that you need on only one server(vot or lot). Your max slots on one server will carry over.

But I do think that it is not a smart decision to award character slots -after- merge because you won't even be able to log in until you delete characters. @Treeshark @Spacecats

The characters only have to be set in a deleted state. Right now on our servers if a character is Level 40 or higher, if you try and delete it, it will just be greyed out but not actually deleted for 24 hours. If you set enough of these characters in this state, you can log in and activate the Additional Character Slots. You can then go back and undelete the characters you put in the deleted state that you want back. The minimum level will be lowered to 15 on this servers temporarily so more characters can essentially be saved without being auto-deleted.

Many of you have been waiting for the Producer Letter hinted during our Friday Twitch streams and forum posts. It's finally here! Treeshark gives an update on the status of TERA and the upcoming content you can expect in Autumn 2016:

http://tera.enmasse.com/news/posts/producer-letter-for-autumn-2016

vkobe wrote: »

Pixelator wrote: »

Nopi wrote: »

Pixelator wrote: »

vkobe wrote: »

Ilythien wrote: »

How can other elins survive knowing that exist an elin with such fluffy tail like fox elins?
How can you handle your envy and keep living without a tail like that?
I'm asking this, because I've already done like 3 elins non fox and had to race change all of them because of that tail O.O

because my elin is cuter than fox elin

Did... did you just reply to yourself?

Nope. OP and that poster just have the same avatar picture. UNLESS they are the same person.

Check the manner of wording and just utter nonsense. One of them just has better capitalization.

well we can ask spacecat if me and ily are same guy

Can confirm, vkobe and Illythen are two totally different Elin enthusiasts.

Also... if someone was going to make an alt account to reply to their own posts, don't you think they'd at least choose a different avatar?

As usual, though, there will be an item code just for tuning in! So even if you hate fun, you won't walk away empty handed if you choose to hang out with us.

XPhantomX77 wrote: »

What will level 20s get from this event ?

XP boost ?
Gold ?
Consumables ?
Costumes ?

The primary reward for participating in this event is "fun."

Additional rewards are not guaranteed.

If additional rewards are obtained from this event, the quality of these rewards is also not guaranteed.

If you do happen to get a nice reward, there is no guarantee that I didn't give it to you by mistake because I accidentally pushed the button labeled "Good" instead of the one labeled "Bad."

I will personally reclaim any accidental sweet rewards and replace them with horrible rewards.

Join us on Friday, August 26 for an epic brawl on Celestial Hills! We're calling for any and all level 20 characters to gather by the ruins in Western Allemantheia and prepare to face multiple waves of spawned opponents. The monsters will start in the level 20's and get more and more powerful with each wave. How many brave level 20's does it take to be completely decimated by bring down Kelsaik?!

If you don't have a level 20 character on Celestial Hills, hurry up and create one so you can join us! Any player attending the event with a character over level 20 may spectate and cheer on their friends, but please don't participate in the fighting.

As always, the livestream (and the event) will begin at 3:00pm PDT on the En Masse Twitch channel. See you there and don't forget your crystalbinds! https://www.twitch.tv/enmasseentertainment

The Rootstock Festival returns! Beginning after server maintenance tomorrow (Aug 23), swing by Rootstock Fairgrounds in Freeholds to take part in the festivities!

See the full announcement here:
http://tera.enmasse.com/news/posts/pond-faire-and-rootstock-and-bams

Heads up. Some people filled out the survey, but didn't answer all the questions. I've edited the survey making them required. Please go back and edit your survey response and answer all the questions if you want to be eligible.

For those of you planning to make the trip to Seattle to attend PAX West, we have a very limited amount of space for office visits on Friday, September 2 starting at 9:50am PDT. Visitors will meet & greet with En Masse staff and will get a brief office tour. The whole event will end at 1:00pm PDT.

If you're coming in for PAX and want to be considered for this group, please fill out this survey:
https://www.surveymonkey.com/r/PAXEME

Again, this will be a pretty small group, so please understand that we won't be able to accept everyone. On the plus side, a number of En Masse staff we be at PAX itself, so there's always a chance to meet up there

Ketoth wrote: »

So will have the last crusade raffle on the stream?

I'll announce the winners and show off the prizes, yes

Also... you can always sense a true PvP player just by their presence. They have keen, murderous eyes, and smell faintly of innocent blood. That stuff never really washes off.

pooni wrote: »

Geared for pvp on av ;^). At least the mobs u spawn inside will die faster.

Hey, every server has PvP players. I'll AT LEAST expect crystals to be correct.

It's time to throw some Ascension Valley players into THE SPACECATS ARENA!

We'll be going to Skyring 5v5... with my own personal twist. To begin, I'll need at least two groups of 5 expertly-trained level 65 PvPers on AV. Possibly more, depending on how we do on time.

If you're on AV and you're interested, meet me outside Scythera Fae in channel one and stand together as a group (I thought it was only fitting to begin in a peaceful and serene location before sending people to battle to the death.) I'll select who goes into the arena based off of how organized you look. I'll be favoring groups that have a theme. A synchronized battle chant and pose wouldn't hurt either. Then again if your theme is just to look really badass and deadly then you'll probably make excellent combatants. Basically try to appear as cool as possible.

Oh, and I'll expect you to actually be geared for PvP. If I smell PvE crystals anywhere near your team, you'll be DISQUALIFIED from entering the arena!!! Once I've selected groups, I'll ask that the party leaders message me so I can GM magic us into the Skyring. I'll return to Scythera Fae after the match ends to select additional teams (and if we run out of time, a dance party).

As usual, those who aren't on Ascension Valley should hang out with me in the Twitch chat channel where we'll have some fun with commentary, trivia, and item raffles. See you (8/19) at 3:00pm PDT! https://www.twitch.tv/enmasseentertainment

Here's the Slayer I made for the stream I did with Kaai. I really like how he turned out! Seen here in his home turf, Allemantheia.

Removed some content from this thread. Please don't advertise or discuss the use of game mods.

Sorry to hear you can't get into your home anymore! I'm guessing you don't have Elite status, otherwise you would have bookmarked the location inside the house with your travel journal. Are there any other cabins in the area you can fly to now?

@Devilzweed still having trouble? What region are you playing from?

Here you go.

Please direct message me screenshots that show what you're talking about, @HarpsDeathSong.

It comes in item claim. you don't need to be online. everyone should have theirs now. let me know if not and we can investigate.

Lessiem wrote: »

6 hours, 1 minutes, right ascension, declination 14 degrees, 22 minutes .... No prizes found

I'm sending out prizes today for those who found me in-game. Sorry for the wait.

Those who won Twitch raffles already got their prize. If you're one of those people, and you didn't, please message us on Twitch.

This thread has turned into non-stop arguments and bickering. Not the kind of stuff that leads to answers. It's hard to come into a thread like this and give any kind of meaningful information without it getting buried.

There are still questions about Crusades, obviously. We'll post info soon, likely in the form of a separate forum post. Please respect each other, stay constructive, be polite or get ban hammered in the face THANKSSSS!

See Treeshark's answer here: http://forums.enmasse.com/tera/discussion/5551/last-crusade-waddlewing-mount-reward

Apparently everything on this site looks photoshopped. But it's on SALE!

Checking on this with production. Thanks guys.

Woah woah... woah... [filtered], of all the thread notifications to miss. -_-

Now give me a link.

Hi Everyone,

It's taken us a bit longer than expected to gather and check the data for the players to get the Waddlewing reward. We have all that done now, but given the time of day we are going to wait until tomorrow morning (8/17) to deliver the item so that we have full support for anything that could go wrong.

Thanks!
-Treeshark

Crusades is over, but the UI remains, yes that is true. Scores are not being tallied though. It was done this early to give guilds some last time to be in their skycastles and what not before the server merge happens. We'll be getting the new GvG content soon after.

Issue has been resolved! Shoutout to our Operations team for their hard work.

Items are now being delivered to Item Claim again. If you're waiting on something you purchased in the last couple hours, give it 30-60 minutes or so for the system to catch up.

We're working on this now. Thanks for posting about it! I'll leave this stickied until it's resolved.

this is real (well, it will be one day). it's not as big as the current dracoloth sovereigns but it's still pretty big especially with the wings.

Jace21 wrote: »

Treeshark wrote: »

also, like we stated from the very beginning, and on the webpage (http://tera.enmasse.com/game-guide/the-last-crusade/), the waddlewing mount is not tradable.

Will this pig be on the TeraShop(in the near future) ?

yes.

also, like we stated from the very beginning, and on the webpage (http://tera.enmasse.com/game-guide/the-last-crusade/), the waddlewing mount is not tradable.

the pigs will be rewarded sometime today.

Mobius1 wrote: »

Those are the days the office runs out of coffee. Blame the coffee buying lady, not Spacecats.

What if I AM the coffee buying lady?!

If you didn't notice, calendar rewards were added a little bit ago. Sorry for the delay!

We'll consider doing another one soon. Triple drop is like... umm... a slushy! A single slushy is awsome, especially on a hot day. A second one immediately after, and you risk major brain freeze. Nobody wants brain freeze.

I mentioned this to both Spacecats and our Lead Producers this morning, so hopefully there will be additional rewards added very soon.

Voting is over! We'll visit Tempest Reach, Highwatch, and Mount Tyrannas today! Maybe not in that order, though... -_-

The invisible walls are there FOR YOUR PROTECTION! Those who approach the invisible walls will be met with lethal Baraka force.

Nopi wrote: »

Repair from launcher or ticket. Your friend may not all the required files, yet the game still ran. Though yeah, it looks just like when people have mods. That's why some people say it's mod related.

Good advice using the repair tool in the launcher. If it doesn't work, put in a Customer Support ticket so they can help troubleshoot. Nobody wants to look like a decapitated head being carried by a floating panda.

Look how long it took people to find Highwatch, and that was an entire city!

Little known fact: BARAKAS are the best in TERA when it comes to hide & seek!

I'll be visiting multiple servers, hiding out in weird locations until players find me for a prize. Barakas tend to play hide & seek a little differently than other people, so there are bound to be odd rules and tricks involved.

Vote on the server you'd like me to visit: https://www.surveymonkey.com/r/BarakasRule

If you can't play along, join us in the chat channel for the usual hang out, TERA trivia, and raffles! The stream begins Friday, August 12 at 3:00pm PDT on the En Masse Twitch channel! https://www.twitch.tv/enmasseentertainment

Threads like these always devolve quickly into flame wars and arguments. Next time you decide to come to the forums to vent frustration, please take a few minutes to cool off and think about the outcome you're hoping to achieve (this is directed at everybody, not just Sirekappa. We all get frustrated sometimes). You'll never get justice against another player you don't like because of a forum thread. At the most you'll get some sympathy from other players that have had a similar experience. More likely than that, you'll end up spreading around the negative experience you had, causing other players to get upset either for or against you (or just giving trolls ideas on how to troll more).

If you think a player is harassing, report them with a Customer Support, but things like the example given by Sirekappa are always gray area because playing badly isn't against any TERA rules, and neither is arguing. However, if a player is consistently toxic and disrespectful of others, there is a possibility of GM moderation at the support team's discretion.

Here's a llama:

Rayleen wrote: »

Try this

Your video was better. Mine's a picture of three ladies trying to figure out how to wear a single outfit.

... still got Bangkok stuck in my head though

If you loop this enough, you can live several lifetimes in Bangkok!



It's all Lawllipops' fault that I'm evening listening to this. Now I spread the curse to you!

Ginjitsu wrote: »

Spacecats wrote: »

I'm at a total loss for words. I watched the greenlight trailer and it shook me to my core.

Why are you starting a war against Spacedogs!?

THEY STARTED THIS WAR, NOT US!

...but we will finish it.

It would be interesting to do a PvP one, I think. I know I'd personally enjoy it!

I think before I get someone on the air, I would ask them to show me personally first. At least to get an idea of what a stream would consist of for a PvP how-to.

Sorry about that. We normally update the Steam client and the launcher patch at the same time during maintenance. We missed updating the Steam client during maintenance yesterday and we didn't realize how it would affect players when we finished uploading it this morning. This was an unusual circumstance that we are working to avoid in the future.

The version on Steam was running a version behind so we updated it to the live version.

It is the same update that came through the launcher yesterday. We updated the build hosted on Steam to the live version.

Thanks for the replies, everyone. Please keep the info coming, and remember to include what area you're playing from and what in-game activities you're doing so we can try to find out what's going on. Knowing that some people have high ping is information we already have

voidy wrote: »

While we're talking about post maintenance issues, my launcher takes much longer to start the game than it used to.

We're just talking about lag here. What you're describing is another topic and the best thing to do is contact Customer Support so they can help you troubleshoot: http://support.enmasse.com/tera/tickets/submit

We could use a little more info. What world region are you playing from? Does it seem like you're the only one lagging? A jump of 40 milliseconds should be barely noticeable. What's your total ping at?

We're looking into this and it's not immediately clear what's going on. Our server settings show that there should be more channels, only they aren't showing up in-game. This is a new one for us!

I'm at a total loss for words. I watched the greenlight trailer and it shook me to my core.

Moving to off-topic since this isn't TERA related.

Prepare to fly across the skies of Southern Shara after tomorrow's server maintenance (from 7am to 9am PDT)! New flying mount zones will be added, along with the new story-driven dungeon Castle Aranea!

You can find the Castle Aranea update page here.

The patch notes can be found here.

Please note that the Last Crusade is set to end the same time of the month that crusades normally end: 10pm PDT on the 15th. That's 8/16 at 1:00am EDT, and 8/16 at 5:00am UTC.

We realized that while a lot of players probably realized this was the case, the Last Crusade page listed 8/16 without giving an exact time, so we wanted to clarify in order to eliminate any confusion it may have caused.

One week remains in the Last Crusade, so there's still time to battle your way to the top. Good luck!

Catservant wrote: »

Thank you, Spacecats, this was very useful. My BFF and I will be studying the footage, but we've made more headway on understanding our skills in one day than we have from three months of play.

That's awesome to hear!

We experienced an issue last night/this morning with some credit card and PayPal purchases not being delivered. The time frame for the outage was between roughly 12:00 AM and 9:00 AM PDT.

I'm issuing refunds for those purchases that did not deliver, which you should see within 2-3 business days depending on your financial institution.
I'll update this post once I've completed sending the refunds out.

On August 6 from 8 p.m. to midnight PDT, email service will undergo maintenance. Account armor, support updates, purchase receipts, and account sign-up emails will be delayed until after maintenance.”