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I'll have Noesis look into this and bring it up with Bluehole. Just to be 100% clear, you're talking about these, right?

http://tera.enmasse.com/news/posts/get-legendary-with-silver-and-gold-templates
On top of removing the spheres from FF, I want to sincerely apologize for the fact that there was an unkillable death orb there in the first place. I knew it was deadly, but not that it could move. If I'd suspected that it could somehow move or be moved into the camp, I wouldn't have spawned it in the area at all. I unknowingly created a recipe for repeated newbie deaths and I hope it didn't affect too many people before the spheres were removed.

I've deleted quite a bit of content from this thread because of the spreading of misinformation that led to accusations, off-topic comments, finger-pointing, bickering, and a general misunderstanding of what was even happening or what server it was on. The thread devolved into toxic discussion and the airing of several unrelated grievances about the game, the weekly Twitch stream, my role as CM, and several other topics.

Here are a couple things I want to clarify real quick:
  • I mentioned the things I spawned during the Friday Twitch stream and said they would be gone after Tuesday maintenance. This was referring to all the objects spawned, and the Twitch stream took place before there were any problems with the rogue death orb.
  • Different servers had different things spawned on them. Fey Forest got weird Timescape orbs, stone pillars, and a sign that read "blood for the RNG gods" or something like that. These were spawned just for fun. None of the things spawned were meant to affect gameplay in any way other than being an interesting thing for players to look at (and in Fey Forest's case, a potential one-time sacrifice to the RNG gods in return for future good luck, easily avoided by not walking back up to the motionless orb).
  • Some objects in TERA can be spawned and not despawned. In almost every case, the unkillable objects are cosmetic and harmless. The orb CAN be removed and has been removed.

It's no secret that I enjoy spawning things on servers and participating with players as a GM, and despite the issues with the rogue death orb I plan to continue spawning things on servers because I believe it's better to risk an occasional mistake or accident than to become stagnant in my mission to make TERA a fun and interesting place to spend time in.

Doing things like this, being experimental, and being playful is in my nature. Thankfully it has also led to some pretty cool (well... at least I think so) in-game events and community activities since I started at En Masse over a year ago. Sometimes I or other players joke that I just enjoy seeing players die out of pure sadism, but my honest intention is to generate fun game experiences while interacting with the community. As a result of spawning BAMs and other things, players almost always die. While 99% of the time they die fully understanding that TERA is a game where monsters and deadly objects kill players, every once in a while an unfortunate bystander is caught in the crossfire. Again, I'm sorry if anyone's day was ruined while trying to level up their character on FF. If you're one of the people affected please message me here on the forums, describe your experience with the death orb and make sure you provide your character name.
It's gone. Sorry for the inconvenience, FF players. The sphere was spawned quite a ways away from the camp, but it looks like someone figured out how to move it to troll people spawning at Bulwark. I just took this screenshot before removing it, and it looks like someone else already came in and pushed it back away from the camp. In any case now that it's clear the thing can be moved it's safe to say this game object won't be used again.

amNfEnZ.jpg
Catservant wrote: »
Thank you for a fun stream Spacecats and Smorceror!

You're welcome! It was really fun seeing all of your characters. I loved it.
Well if your server doesn't win the vote I'll just have to think of something else to come visit you for in order to balance things out :)
Nootiful wrote: »
Philore wrote: »
is it me or are the event getting pretty lame. who would be caught ridding around on a purple dodo.

Cant wait for the flop that is the 5th anniversary event. If they put awful loot like this in that then people will riot.

You're a ray of sunshine, Nootiful.

We're actually working really hard for the 5th Anniversary. It will be one to remember!
I made dis.

Not official lore, but just some Valkyrie-themed fun. Each server got something different. AV got a graveyard mourning the slain newbie Valkyries that were sure to fall. There were day-long signs with text but they've all expired. Only the monuments stand now, and they'll be gone with Tuesday maintenance.
There will be a news post early next week.
2XLmOG9.jpg

Time to show off your castanic fashion sense! Today I'll go to three servers to show off player Valkyries, call out participants to strike poses, and show off your sweet new character for those on the stream.

VOTE HERE TO DETERMINE WHICH SERVERS I VISIT.

I'll also be borrowing one of the new games we played during the Glaiveathon. We'll do two rounds of item code hangman, with raffle prizes for those who guess the letters. Just like the Glaiveathon, each hangman word will also be an item code that you can redeem at account.enmasse.com just for tuning in.

The stream begins today at 3 p.m. PDT at twitch.tv/enmasseentertainment
This is tricky to narrow down, but we're looking into possible causes. Thanks for bringing it to our attention guys!
LesbianVi wrote: »
Spacecats always make us kill cute things, HE IS NOT SO NICE :3

Pfft. This is my doing.
Nootiful wrote: »
Nootiful wrote: »
Nobody would see this in bug reports... Nobody checks it. Not even eme.

That's not an accurate statement.

I check it, Spacecats checks it, Noesis checks it, Halrath checks it, our lead QA ( Quality Assurance Game Tester ) checks it, as well as others.

Then how come theres still so many of these bugs in the game that remain unfixed? Like all the invisible holes in the map that instantly kill you.

Like this for example, this has been here since I started playing in 2015..... Thats 3 years almost that I've been able to freely jump out of the map at this point.

giphy.gif

We report the issues, either as we specifically identify them, or when our players bring them to our attention.

After being reported, issues are prioritized by the Developer (Bluehole Inc).

This means that some things are ultimately determined as being more important or less important than other reported issues, and it's ultimately up to TERA's Developer which they wish to put effort and development into addressing.
Nootiful wrote: »
Nobody would see this in bug reports... Nobody checks it. Not even eme.

That's not an accurate statement.

I check it, Spacecats checks it, Noesis checks it, Halrath checks it, our lead QA ( Quality Assurance Game Tester ) checks it, as well as others.
Oddly enough the price was only wrong on Fey Forest. It's fixed now :)
SageWindu wrote: »
Wait, so the titles were for "server first" people? Why isn't that on the page? I'd figure that's some vital info for the rest of us who aren't able to grind our socks off (for whatever reasons) so that we don't end up wasting time chasing a reward that, at that point, may not exist.

This was clarified on already, but essentially the Title is going to be provided to ALL Valkyries that hit the milestones within the deadline.

That being said, it's worth noting that the specific Valkyrie that did reach each leveling Milestone was awarded the Achievement immediately, rather than having to wait for us to manually provide it.
Removed several posts that were steering the conversation off-topic. Please use this thread to talk about the contest.
Daight90 wrote: »
@CobaltDragon @Spacecats Can't you guys extend for few hours? My friends had trouble getting to 65 because they keep getting bugged/glitched from instance, can't even enter, and they even took leave off their work to aim for 65, I'm sure there's a number of people who got the same problem, coupled with the lags and whatnot, seems kinda heartless when you guys didn't even extend for few hours.

It has been extended from the original deadline to 12pm ( Noon ) which is in 1 hour and 8 minutes.
YAY I HAVE 2 AND A HALF HOURS TO LEVEL TO 65! IM LEVEL 35!

Just an FYI, 12pm ( Noon ) is 1 hour and 22 minutes from now, not 2 and a half hours...
Kriyon wrote: »
Kriyon wrote: »
Halrath wrote: »
wait you need to be the first to to each milestone to get the titles? wtf EME

No. Players who reach the milestones in the first 24 hours will all get the titles.

@Halrath
I arrived at level 65 before 24h but I did not receive the titles ...

I can check into this, but it is my understanding that the players who were not FIRST on the Server, but still hit level 65 in 24 hours will be awarded the Titles manually.

Also, if it's being done manually, I can try to see if we can at least clarify on when we'll start sending them out.

@Halrath
So will it be placed manually ??

As long as your Valkyrie has leveled to the specific Milestones :

Battle Maiden (level 30)
Grim Amazon (level 58)
Dark Raven (level 60)
Fate Weaver (level 65)

Then yes, you will receive the Title(s), and they will be provided manually.
Alec13 wrote: »
If titles will be awarded manually must every person write here that they did it in time and you people to check it and give the titles cos I hit 65 hours ago and I think people want to hit lvl 65 cos of the titles.

No, we will check each Server after the deadline, and all eligible players will receive the titles, most likely applying the Titles in batches ( meaning not done all at once ).

You do not need to post in this Thread and state your Valkyrie is eligible.
Hexblade wrote: »
I'm returning to Tera after some time off. For the new class, like everyone else.

However, on my character select screen I don't have the option to enter a Buddy Up code. Meaning the little banner on the right side is not there. Is this not applicable to me or the Valkyrie for some reason?

Any help is appreciated!

The BuddyUp System will display that little box on the Character Selection Screen ONLY if that specific Server has not be accessed in the last 30-Days.

I believe once you log into that Server ( and hadn't accessed for 30-days ) , there will be a somewhat limited time frame to use the system to select an eligible character ( level 9 or below ) and apply another player's BuddyUp Code.
Yeah, that's a typo. We're not going to be giving out 92 scrolls. We'll fix that. Sorry the error isn't the other way around!
Same I did hit 65 in 8:30 but I didn't receive any titles.
SirRadovan wrote: »
Same, just hit 65, no titles !

HELP

Check my post above. ;)
Kriyon wrote: »
Halrath wrote: »
wait you need to be the first to to each milestone to get the titles? wtf EME

No. Players who reach the milestones in the first 24 hours will all get the titles.

@Halrath
I arrived at level 65 before 24h but I did not receive the titles ...

I can check into this, but it is my understanding that the players who were not FIRST on the Server, but still hit level 65 in 24 hours will be awarded the Titles manually.

Also, if it's being done manually, I can try to see if we can at least clarify on when we'll start sending them out.
Can't see the link in your image, but try going here.
Can you give more detail? Are you trying to subscribe on the website, or buy a voucher in-game? Where does it say servers are down? Do you have a screenshot? Is PayPal giving you the error?

(So many questions!)
BestShadow wrote: »
Actually i just relogged, and it still says the same thing, do i have to restart the client too?
Edit 1: I traded the smartbox to a Valkyrie friend, he couldnt open it too

Did you restart your launcher as well as your game client?
The smart boxes have been patched. My purty valkyrie's glaive is now cold as ice.

Snip.JPG
Zoknahal wrote: »
I too would like more outfits for Valkyrie, but i believe that first, the original classes should get the remaining of their weapon skins, which are available in EU TERA and Ktera. We been waiting for over a year for the remaining weapon skins for the original classes to be added, and they still missing. The last we knew about those was that Treeshark was gonna look into it, but with him gone, i doubt anyone at EME even remembers our Fashion Coupon store is highly outdated compared to EU or Ktera.

These items are notorious at this point. I've seen screenshots, but no item names from any version other than the ones NA players have chosen to call them (and not the actual names that appear in the game). If they are in our version somehow, we'll need more than screenshots of what they look like to find them.
As far as Noesis and I know, the costumes added to the store this morning are the only Fashion Store appropriate items in the game right now for that class.
Spacecats wrote: »
In short, contest rules have to follow certain legal restrictions. Those restrictions change from country to country, so it's not uncommon to have online contests that can only include specific world regions.

@Spacecats someone over at QA or the writers have missed something

We caught it, just not in time to fix it for today. It's on our list ;D
wait you need to be the first to to each milestone to get the titles? wtf EME

No. Players who reach the milestones in the first 24 hours will all get the titles.
Thanks guys. We'll keep digging. I appreciate the detailed responses.
DarkCroft wrote: »
I havent got mine either, im on AV as well
Nvm, mine just came through.

Did you do anything besides wait? We're wondering if some people's launchers aren't closing all the way, or somehow need to be re-launched more than once to trigger the new login reward. In any case we're still looking into it.
@Spacecats @Halrath T^T w.e you guys just did made it worse...My runeburst wont work at all..

Your runeburst doesn't work? As in... all your skills are working except that one? That seems like a different problem than lag.
Ginjitsu wrote: »
Halrath wrote: »
The dungeons are open again! We added more hamsters to the wheels to help with the lag. Sorry for the inconvenience!

What's the compensation for the down time!?

Reduced lag? We're hoping things have improved thanks to the short maintenance.
Please don't open new threads of extant topics.
We are looking into this right now.
The dungeons are open again! We added more hamsters to the wheels to help with the lag. Sorry for the inconvenience!
This issue is being worked on and this is a duplicate thread.
Dungeons will be brought down at about 3:30 p.m. PDT for a brief maintenance. Please finish your dungeon runs before then. Estimated downtime is 15 minutes.
Kriyon wrote: »
Spacecats wrote: »
Could you give some details that might help us identify what's happening? This goes for everyone in this thread experiencing lag.

- Where are you playing from?
- What server are you on?
- Where were you in game when you experienced lag?
- Did any of your party members or guildies mention lag at the exact same time as you?

Brazil
Tempest Reach
All Dungeons
All server

Please be as specific as possible if you're looking to help. "All dungeons" and "all servers" aren't places you can be.
Could you give some details that might help us identify what's happening? This goes for everyone in this thread experiencing lag.

- Where are you playing from?
- What server are you on?
- Where were you in game when you experienced lag?
- Did any of your party members or guildies mention lag at the exact same time as you?
No, the level 60 scrolls don't work.
Closing this thread and changed the title. The Valkyrie items are now in the Fashion Coupon store.
Deleted some content from this thread regarding proxies and 3rd party programs. Please remember that discussing these is against the forum rules, and using them violates the TERA Terms of Service.
If you delete your EN.version and Live2-Launcher.version files within your TERA directory, it will force the launcher to check and re-download some files. It may fix your problem. If not, I suggest filling out a support ticket so one of our CS members can help you troubleshoot.
Sateva wrote: »
AV, is my server.

Good to know. Did you go into your inventory after you claimed the Extra Slot item?
Okay. Just checked with CS. They said to check your inventory. Claiming an item from Item Claim does not actually "USE" the item. So, check your item and see if it's waiting for you there.

Hint: That's where mine was.

Also, there's another thread for this, so I'm going to close this one down.
Okay. Just checked with CS. They said to check your inventory. Claiming an item from Item Claim does not actually "USE" the item. So, check your item and see if it's waiting for you there.

Hint: That's where mine was.
Hey, folks! To help us track this down, please include what server you're trying to redeem these on. Thank you.
If anyone else is experiencing this, can you please post in this thread? I'd like to gauge how many players this is affecting.
missioDei wrote: »
Spacecats wrote: »
Anniey wrote: »
You cant use just the weapon smart box for valk, so that was a huge waste of my money

What smart box are you referring to?

The Volcanic Dragon Weapon Skin smart box isn't working for Valks.

Thanks. Looking into this now.
They're in the process of being added. There ARE Valkyrie fashion coupon items. They'll be 500 coupons each, just like Ninja.

Sorry for the slight delay. Unfortunately there are certain things we can only change once the servers are live, and in this case we didn't want to extend maintenance even longer.
Yes, not crimson.
Anniey wrote: »
You cant use just the weapon smart box for valk, so that was a huge waste of my money

What smart box are you referring to?
Sorry for the confusion, the patch notes should say Iron Dragon and not Crimson Dragon. Getting it changed now.
Try closing your launcher and restarting the game.
Kpurc wrote: »
Halrath wrote: »
You must log into a character, open your item claim, and then redeem your free character slot.

Then you can go nuts valkyrieing everything.

Already did that but ill try again

You'll probably also need to log all the way out and relaunch TERA.
You must log into a character, open your item claim, and then redeem your free character slot.

Then you can go nuts valkyrieing everything.
Ayueia wrote: »
Bet the gm will say 30 more mins anytime now

30 more mins anytime now
FaunBait wrote: »
Spacecats wrote: »
I asked our Operations team if it was a single server responsible for the extended downtime. They said it's all Fey Forest's fault.

Please delete Fey Forest please. No one lives there. It's a ghost town.

But... I live there :cry:
Removed some toxic posts from this thread. An off-topic hangout thread is fine while servers are down, but please keep it polite.
Vulkryn wrote: »
pls provide us sustenance in the form of the freshest bananas while we wait, oh great GMs

giphy.gif
Kaspanova wrote: »
absolutely, i used to run around Seeliewood to see if the little houses were open. Just lots of places to just go and stare at. A lot of detail to be taken in.

Some people were able to get up in those treehouses before flying mounts were in the game. I'm still not 100% sure how they did it.
I asked our Operations team if it was a single server responsible for the extended downtime. They said it's all Fey Forest's fault.
In short, contest rules have to follow certain legal restrictions. Those restrictions change from country to country, so it's not uncommon to have online contests that can only include specific world regions.
Halrath wrote: »
Maintenance continues! Please keep all rioting to a minimum. We'll open the gates as soon as we can. In the meantime, enjoy the cameraderie in this thread.

Thanks for the heads up, Halrath! We don't need a precise ETA but a rough, raw time when you guys expect to make the robohamsters run again would be appreciated! 30m - 1hr? 1hr - 2hr?

Soon™

Maintenance continues! Please keep all rioting to a minimum. We'll open the gates as soon as we can. In the meantime, enjoy the cameraderie in this thread.
PatchNotes_inner_Header.jpg

Patch notes for the Honorbound update are now live. The Valkyrie has arrived! Check out her official class guide here:
http://tera.enmasse.com/game-guide/classes/valkyrie

And, of course, the full patch notes here:
http://tera.enmasse.com/news-page/patch-notes/patch-540-honorbound
The name reservation is just to reserve your name. All the rewards you earn for Valkyrie are listed in this article: http://tera.enmasse.com/news/posts/new-class-the-valkyrie
Just a quick question, can it have like dialogue text on it? Was gonna make a real moody scene but it would look weird without any dialogue on it.

It would be out of the ordinary, but not against the forum rules. If you think it fits your artwork, go for it!
clfarron4 wrote: »
@Spacecats, I was watching the Skill Description video and from Valkyrie release on TERA EU, unless Gameforge got the skill names wrong, I think that the descriptions in the follow parts are incorrect:

1:31 to 1:32: In TERA EU, this is Ground Bash
1:32 to 1:34: In TERA EU, this is Glaive Strike
1:35 to 1:37: In TERA EU, this is Ground Bash
1:40 to 1:42: In TERA EU, this is Glaive Strike.

Could you check these please?

clfarron4 wrote: »
@Spacecats, I was watching the Skill Description video and from Valkyrie release on TERA EU, unless Gameforge got the skill names wrong, I think that the descriptions in the follow parts are incorrect:

1:31 to 1:32: In TERA EU, this is Ground Bash
1:32 to 1:34: In TERA EU, this is Glaive Strike
1:35 to 1:37: In TERA EU, this is Ground Bash
1:40 to 1:42: In TERA EU, this is Glaive Strike.

Could you check these please?


Sharp eyes! You are correct. We'll fix that video and get it out there. Thank you.
B. Spamming and Post Content
- Petitions are explicitly forbidden. Please note, calling a petition a request will not disguise its true nature.

QFT. Thread closed.
Nepgeah wrote: »
I'm still curious as to why it says "Help me" over your eyes in the community feature intro.
vfJj3.png

Sorry I swear I don't know what you mean. *blinks twice*
Cheers for them! Any possibility we could get the Elins from the stream? The ones that appear when you're showing a code?

Yes, I'd like to get those done eventually. They're on my list :)
FYI guys, new forum avatars have been added to the avatar selection screen in your forum profile. This includes Valkyrie-themed avatars along with a few extra fun ones.

Enjoy!

YofJmnc.png
@Spacecats and everyone that was on the stream watching and redeemed codes:
I have not received Fragments from 'TheFinalRuneMark' code. I got the car, the 500 reward credits, the dragon wings, the dragon scales, but not the fragments. Maybe a delay, I'll check logging in today, report back if there isn't nothing by midnight (GMT time.)

Confirmed received fragments. It was a delay as I've suspected.

Sorry for the wait. When a lot of codes are redeemed all at once, the Item Claim can get a little overwhelmed and put things into a delivery queue. Unfortunately that's what I originally thought was happening with some of the earlier item codes, and it turns out they really were borked. I hope the final code with the dragon wings and go-kart helps make up for any missing deliveries.
Tiana wrote: »
Come on guys! You got this!

H92vI1m.png

Winner, winner, valkyrie dinner.
This is out of the ordinary, and unexpected. I'll look into why this is happening for future codes, but unfortunately I believe timers like this are tied to the items themselves and the way they're delivered via Item Claim. I think some items from the Glaiveathon will have to remain this way. I'll warn people today about it.
No. My birthday was yesterday. No sale.

It's certainly POSSIBLE there will be some sales during the valkyrie release, and similarly during May, our anniversary month.

Stay tuned.
@Spacecats

"The best loot drops from dungeons. The more dungeons you can play on any given day, the more loot you're pick up. So getting double the usual number of entries effectively doubles your loot!"

typo (sidenote, I am for hire if you guys want an editor :3)

I fixed the typo. Thanks for letting us know.
We also updated the Elite subscription page. You can see how much Elite Status time you have on your account and when your subscription is due to renew or expire.

https://store.enmasse.com/tera/elite-status
Will the name be changed? Because backstep is no longer fixed to backstepping, so..
Will they call it 'evasive' step? Or 'don't hit me plox' step?
:pleased:

No. If you don't aim in a specific direction, the skill still backsteps by default.
Oh! i hope theres a code !

There are bound to be MULTIPLE codes. The further we get on our Valkyrie and the more people we get tuning in, the more codes there will be.
It's very cool that Independent is taking the time to help people learn the encounter. Sounds like there may have been some drama in the past, so it's good that everyone involved is looking to move past it and tackle Harrowhold like pros. Thank you guys and good luck with the training!
The boxes are like Russian nesting dolls. All you need is the first box from getting level 2 before the 30th. After that you just need the appropriate character level required to open the boxes inside. You can take as long as you like.
LesbianVi wrote: »
Hey @Spacecats, can you add the wallpapers of those Valkyrie pics you showed us so far? :3

Sure!

PzwO0cK.jpg

9ETnXPD.jpg

yh9p1kK.jpg
Merkraad wrote: »
Rokubyou wrote: »
*sees that STANDARD EME RULES APPLY*

That's sad, I really want to join but I am from SEA region. Can we not do something about it? ;(

Where are those rules?

I've turned that bullet into a link that leads to the full contest rules.
I like the change but I have become so accustomed to the way it is now that this will be an adjustment for sure.

It's really not. I found it to be a very natural transition on my priest. You'll love it.
This means, you will only get the box if you hit lvl 2 by April 30th. Then the system does not send out boxes anymore. Once you have the box, you can level as slow as possible.

I even have one of the old leveling boxes on one of my characters.

This is correct.
Yes please only use dull and boring colors. Brown on brown is a great way to attract attention and show the true spirit of thaglaaaaiivvveee.
7KrE9wR.jpg

Starting NOW and ending April 25 at 11:50 p.m. PDT, we're taking submissions for the Valkyrie Loading Screen Contest! The top winners will get an EMP prize along with the rare honor of joining the ranks of previous community artwork to be featured as in-game loading screens!

To enter, read the submission rules and instructions in this news post: http://tera.enmasse.com/news/posts/tera-contest-valkyrie-loading-screens

I can't wait to see what our community artists create for the new class. Good luck!
9FyVQPg.jpg

A new breed of hero is about to take flight. Join me for TEN HOURS of Valkyrie preview over two days! We'll begin on Friday at 11 a.m. PDT (then again on Saturday at 11 a.m. PDT), forging our new Valkyrie, giving her whatever weird face our Twitch channel demands, then taking to the field of battle in order to hopefully not die. I'm taking suggestions for Valkyrie names right here. The higher we level during the course of the marathon, the more rewards our viewers will receive.

On top of that, the weekend of April 22 has been designated "Glaiveathon Rewards Weekend." The higher our simultaneous viewer count gets, the more rewards we'll unlock for that weekend. I'm talking about double XP, enchanting events, overworld invasions, and cosmetic items for all TERA players to enjoy! It all depends on what milestones we reach, so participation matters.

Those of you who joined us for Extra Life and the Ninjathon Class Preview know I like to get a little weird during these marathon streams, so be prepared for some extra "hidden milestones" and surprise events to keep things entertaining throughout the show. We're gonna have some fun.

Spread the word! It all goes down at https://www.twitch.tv/enmasseentertainment
Ginjitsu wrote: »
LesbianVi wrote: »
Spacecats wrote: »
LancerJiva wrote: »
Eme staff is active? You must be talking about the old staff, not the current staff.

Do you have suggestions on how we can improve?

YEAH I HAVE ONE, Get a female Dev :p

I'd rather they get competent devs :tongue:

When you say "devs" are you talking about Community Managers? There are whole teams at Bluehole that do the dev work for TERA content. I know you guys mostly see and hear from a few folks and myself here at En Masse, but it's hard to know what you mean since none of us are actually video game developers :p
Heyo! I just wanna say how thankful I am to play tera, it was ony of my first mmo to consistently play with my buddies.
Tera is an imperfect game, but there's still good in the game and it's nice to appreciate acknowledge what enmasse has done for us. I really enjoy the battle mechanics tera has and the silly streams spacecats do daily haha

Thank you enmasse.

Thanks so much for posting. There's a lot of really great comments in this thread showing player love for the TERA crew. It's stuff like this that helps keep us motivated to do our best!
Yes, the name reservation event is just to set aside a character name for later use. You can use it on April 11 to make a Valkyrie.

The Character Slot voucher will be delivered to your account via Item Claim after the Valkyrie goes live the morning of the 11th. Claim it on the server you want the extra character slot on to get a free one. If you're already at 16 characters on a server (the current max) don't worry, the April 11th update is also upping the maximum number of characters from 16 to 17 per server. Just log on to an existing character, claim the voucher, and unlock your 17th slot for your new character.
Kind of an odd question, but sure why not ;D

Our current streaming PC is a couple years old. It uses an NVIDIA GTX 970, 16GB RAM, and a i7 4Ghz CPU. The OS is Windows 10 and the hard drive is a SSD.

Overall TERA runs great on highest detail. Really the only time we run into trouble is when we're simultaneously rendering a stream (X-Split), using GM commands in TERA (which isn't really normal game behavior), and there are hundreds of players around. Then things slow down quite a bit. If anything I wouldn't mind a video card upgrade and maybe a little more RAM, but I haven't gotten around to getting the request in.
Sounds like something you should submit a support ticket for. They can help you troubleshoot. Your system specs are very close to what I run at home, and my machine barely hiccups in crowded areas no matter how long I've been playing. Something weird is definitely going on.

http://support.enmasse.com/tera/tickets/submit

You're going to want to submit a support ticket to get this resolved:
http://support.enmasse.com/tera/tickets/submit

The support crew will need a little more information as well. Please include your launcher.log file (located in your TERA folder), a screenshot of the error you're getting, and a screenshot of your TERA folder.
We appreciate all the kind words. We care about TERA and want to give everyone a great experience. See y'all in the dream!
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