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All devsAliila (Associate Producer)Araya (Customer support MGR)Burble (Security Specialist)Cade (Associate Producer)CobaltDragon (CS Specialist)Denommenator (Senior Producer)DonkeyProphet (Product Manager)Geletron (Technical Producer)Halrath (Associate Product Manager)KitTeaCupLawllipops (Producer)
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View all dev posts in this topicSubscription Fee 02/01/2012, 05:08 PM Scapes (Ex-Digital marketing MGR)
AvalonBright on 2012-02-02 00:06:20 UTC
That inaugural pricing isn't exactly anything to write home about.

An $8.95 per month rate isn't anything to write home about? I, for one, disagree.
View all dev posts in this topicTERA Beta Sign-Up Announcement [Copy] 02/01/2012, 05:08 PM Scapes (Ex-Digital marketing MGR)
Yes, the retailer you pre-order the collector's edition from will be responsible for sending out the game codes before February 10 (assuming you pre-ordered before that date).
View all dev posts in this topicAre YOU an MMO-FO? 02/01/2012, 05:08 PM Scapes (Ex-Digital marketing MGR)
Welp, that certainly isn't working as intended. Fixing.
View all dev posts in this topicBeta Test Schedule 02/01/2012, 05:08 PM Scapes (Ex-Digital marketing MGR)
Eager to get your hands on TERA before its launch this coming May? We've got you covered with plenty of opportunities to do just that! TERA's beta test schedule spans from February to April and includes closed beta tests, an open beta test, and the newly-announced Head Start play period.

  • Closed Beta Test 1: February 10 – 12
  • Closed Beta Test 2: February 24 – 26
  • Closed Beta Test 3: March 9 – 11
  • Closed Beta Test 4: March 23 – 25
  • Closed Beta Test 5: April 6 – 8
  • Open Beta Test: April 19 – 22
  • Head Start: April 28 – May 1


We will be hosting five closed beta tests for TERA starting February 10, each lasting about 60 hours from Friday at 12:00 PM PST to Sunday at 11:59 PM PST of that week. Those who have signed up for beta have a chance to be randomly selected to participate in single events. Players who pre-order TERA will gain access to all five closed beta tests and be allowed to retain their characters and their progress for the duration of the closed beta period.

TERA's open beta test starting on April 19 will be open to all who sign up. Finally, the Head Start is an event exclusively for players who pre-order TERA, taking place the weekend before TERA's launch on May 1. There will be no non-disclosure agreement (NDA) during any of these events so feel free to screenshot, film, and write about your experiences and share them with your friends and guildmates!

Learn more about how to pre-order TERA or read our pre-order announcement!
Edited by: Scapes almost 3 years ago
View all dev posts in this topicHot Topic New Replies 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
BigNasty on 2012-02-01 23:39:34 UTC
Not sure if you guys know about this issue, but it looks like the icon for "Hot_Topic_New_Replies" isn't loading up.


Thanks for the report! This is a known issues and will be hot-fixed soon.
Edited by: Pwnyx almost 3 years ago - Reason: add quote
View all dev posts in this topicCustom Avatars 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
ttred on 2012-02-01 23:39:27 UTC
Will this be a function later on? Or will more Avatars become available with time?


The plan right now is to only allow pre-set avatars as defined by us. We may look into integrating avatars based on your in-game characters at a later date, but completely-custom avatars are not a feature we plan on implementing.
Edited by: Pwnyx almost 3 years ago - Reason: add quote
View all dev posts in this topicNick in caps, smilies and picture posting... 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
Soulness on 2012-02-01 23:41:39 UTC
Kinda weird that the nickname is assumed by the forum software in caps.


Can you explain what you mean by the all caps for your name? The forum renders them as Capital Case. For example, yours shows as Soulness.

Soulness on 2012-02-01 23:41:39 UTC
Also we miss the smilie action there used to be on the older forums.


Emoticons are planned to be added at later date. We wanted to make sure we got the forums up sooner rather than waiting for everything to be done before we went live. :)

Soulness on 2012-02-01 23:41:39 UTC
And on top of that, we can't post pictures... >.<


Sure you can! Use the following syntax, but replace the parentheses with square brackets (like [ and ]):

(img)http://i40.tinypic.com/myimage.png(/img)
Edited by: Pwnyx almost 3 years ago
View all dev posts in this topicCustom Avatars 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
Fatwa on 2012-02-01 23:58:01 UTC
Hmm, if this quote doesn't work, it appears that it's not parsing double quotes properly


Known issue!

Fatwa on 2012-02-01 23:58:01 UTC
The Popori Community frowns on your shenanigans. Any ETA for the Popori Avatar?


Rest assured, all races will be properly reflected in future avatar updates!
Edited by: Pwnyx almost 3 years ago
View all dev posts in this topicEdit posts 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
I've added this to the list of items. Thanks for the report!
View all dev posts in this topicSomething id love to see. 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
A mobile version of the forums is definitely something we've discussed. The forum accounts for a large chunk of our mobile traffic. There are no specific plans yet, but this is on our radar. :)
View all dev posts in this topicIssues so far. 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
Valadhiel on 2012-02-02 00:14:21 UTC
I like how general your title to this thread is, so I'm going to borrow it to add something else that doesn't fit into the thread that I created.


We will be doing a style pass. There are issues where the style that was implemented is a bit out of alignment with what was designed.

Also, please feel free to create new threads for new issues. It's a lot easier for us to notice your issue if you give it a new thread rather than adding it to someone else's thread. As long as it's not a duplicate, you won't get any complaints from us!
View all dev posts in this topicDeveloper Tracker 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
A dev tracker in on the list of one of our future forum phases. :)
View all dev posts in this topicHow long until Automatic Sign-Out? 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
It does appear that the timeout is a bit aggressive. We've noted it in our "Known Issues" list. Thanks for the report!
View all dev posts in this topicCustom Avatars 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
Fatwa on 2012-02-02 00:50:05 UTC
Until then, we shall bite your ankles.


I'm used to it. Scapes does it at least once a day. :)
View all dev posts in this topicRequest: Post Preview 02/01/2012, 05:08 PM Pwnyx (Sr. Director Digital Marketing)
+1

Seriously, though, thanks for the report. It's definitely on our radar. :)
View all dev posts in this topicFirst Post! 02/01/2012, 04:21 PM Wallypark (Ex-Technical producer)
Nice job!!!
View all dev posts in this topicWipe before the Head-Start Phase? 02/01/2012, 04:03 PM knoxxer (Ex-Senior Producer)
We will release more and more details as we get closer but the goal is...

Closed Beta ->wipe characters -> Name Reservation (pre-order only) -> Open Beta (pre-order/public) -> Head Start (pre-order only) -> Live!

We are monitoring the name situation and have some ideas if it is a problem. By the way we name characters in TERA a bit different to hopefully allow for more diversification and combos of names. Essentially you are allowed to put two periods in your name. For example...

Kaehns.The.Bold instead of Kaehnsthebold

We think it gives quite a few more options.
View all dev posts in this topicWipe before the Head-Start Phase? 02/01/2012, 04:03 PM knoxxer (Ex-Senior Producer)
Kersey on 2012-02-02 00:28:18 UTC
Cool idea. Is there no way to just space though instead of periods? Kaehns The Bold?





Created a ton of issues with whispers and unique ID's. May happen one day but right now it looks pretty good. This is something I want to see beta feedback on.
View all dev posts in this topicWipe before the Head-Start Phase? 02/01/2012, 04:03 PM knoxxer (Ex-Senior Producer)
BigText on 2012-02-02 00:35:28 UTC
knoxxer on 2012-02-02 00:22:39 UTC
Closed Beta ->wipe characters -> Name Reservation (pre-order only) -> Open Beta (pre-order/public) -> Head Start (pre-order only) -> Live!


How will the name reservations work? I have a certain name I'm really eager to claim for myself, and I don't want to miss out on it.


We haven't released the details yet but the Closed Beta Test 5 ends April 8th and the Open Beta Test begins April 19th so.... between there :)
View all dev posts in this topicCan't load the launcher 02/01/2012, 03:57 PM Chager (Ex-producer)
This is as intended. We'll have the full game ready to download prior to the first CBT.

http://tera-support.enmasse.com/app/answers/detail/a_id/228/session/L3RpbWUvMTMyODEzODkwMi9zaWQvNEhBQ2JFUGs%3D

-Chager
View all dev posts in this topicFirst Post! 02/01/2012, 03:57 PM Chager (Ex-producer)
Is it even worth posting if you're not first?

In the legendary words of Ricky Bobby "If you're not first, you're last."

-Chager
View all dev posts in this topicGreetings from Senior Community Manager Scapes! 01/27/2012, 05:08 PM Scapes (Ex-Digital marketing MGR)
Hello TERA community! My name is Evan "Scapes" Berman and I am the Senior Community Manager here at En Masse Entertainment. Here is a brief background blurb about me originally penned many moons ago:

"Evan began his gamer life with an Apple IIC playing memorable two-tone titles held on floppy floppies. First embarking online while ISPs still charged per minute and Geocities was Facebook, it was only natural that his love of multiplayer would later translate into a position at Flagship Studios, taking him away from advertising firm Crispin Porter + Bogusky and across the nation to join a new industry. Originally a Hellgate: London fansite operator, he used his official role of Community Manager to liaise between players and developers for the improvement of the game. Most recently, he explored the free-to-play realm, participating in the launch of THQ*ICE’s Dragonica Online and championing its social media outreach. He is elated to be a member of the En Masse Entertainment powerhouse working on an MMORPG as beautiful and immersive as TERA."

Feel free to follow my personal account on Twitter at @Scapes.
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