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I reset all the dungeons for everyone. Have fun!
Seikilos wrote: »
Halrath wrote: »
We're aware of the outages and the operations team is investigating the issue. We'll work to get the servers up again quickly.

@Halrath the moment the servers crashed i used the test tool (thought it was my fault before i checked the server status page) and got the txt file. will that help if i send it to you some how?

Unlikely. It tests your client, but thank you. The ops team is on this one.
We're aware of the outages and the operations team is investigating the issue. We'll work to get the servers up again quickly.
The TERA team is looking into this. Thanks for bringing it to our attention!
We have confirmed and are actively investigating an issue relating to elite hotbar reset times. We understand this issue has, regrettably, plagued some players for an extended length of time (but not everyone, which makes this particular issue hard to pin down). While we work towards a permanent solution we've decided to roll out the following item grants.

Elite players upon first-time login to the launcher from now until June 14 at 11:59 p.m. PDT will receive:

- 10x Elite Consumable Boxes
- 10x Elite Gift Boxes

Each day elite players log in to the launcher between now and June 14 at 11:59 p.m. PDT, they will also receive one each of the above boxes. The reset time for this daily delivery is at 4 p.m. PDT (the same as the daily EMP grant).

We're hoping to have this solved by next week's maintenance, but if it extends beyond that we may extend the above deliveries accordingly.

Thanks to all the players that have been working with us directly to help investigate this issue.
K9RNLGMGLT wrote: »
[filtered] I met the same problem with you

You may also want to try manually clearing the saved User Interface information that the server is holding onto for your Account.

You can do this by going into your Options, UI Settings menu and clicking these 3 buttons :

Reset UI Positions

Reset UI Scale

and Reset all ( found at the bottom of the window )
LancerJiva wrote: »
Ashno wrote: »
Is your launcher logged into the same account that's trying to access the store?

Yes it is. I don't close my launcher or anything.

Try closing your launcher. Log all the way out of the game, close the launcher, and log back in. See if that resolves it for you.
35CNNHDF4D wrote: »
I'm not sure if this is a problem just local to me or what, but i am not able to get past the server screen. The game seems to be working fine, i can log in, and i get to the server select screen.. then when i click to enter server, nothing happens. it just sits there and wont react. Every server is not reacting to me.. however i can only assume the game is running fine as i seen no other posts on this issue.. update?

I suggest logging all the way out of the game and closing the launcher. Then start it back up and see if that does it. The launcher is a finicky little thing.
LesbianVi wrote: »
Spacecats wrote: »
My haul was less significant than some of your guys' but I was pretty happy to get these for my Valkyrie:
  • Unity stole :D :D :D
  • Devil Head-wings
  • Angel Head-wings
  • Eagle helm
  • 5x Bonanaza Boxes
  • A potion

What you farmed them? You are a nice CM, I would just put 20K Tokens in my pocket if I were you.

PS: whoops, here goes my chance to be CM anywhere.

Hah, if it's on my GM character then sure I can go crazy and it doesn't matter. We don't really add stuff to our personal accounts, though. So anytime I'm using a character on the Twitch stream and I say "I just made it" then it's definitely on my work account and not my real character.
The problem appears to have been a platform-side issue, which has been resolved. In-game purchases should work fine for elite players now. Sorry about the delay!
Spacecats wrote: »
To make it more clear, I think the missing statement people were looking for would be something like "While the old models will continue to work indefinitely, the new models will feature a brand new look and slightly improved stats." ...or something like that.

I think it's given that the old inners would work indefinitely. I like the suggestion of adding "improved stats", but it makes me wonder if we've ever released innerwear in the past that simply had a new appearance with identical stats?

Yes, though it was a bit messy, and perhaps due to a patch lag issue in the old days.

In 2015, the original 2014 models were first updated with new stats:
http://tera.enmasse.com/news/posts/inner-armor-loot-boxes-now-available

...and then the new 2015 models were released with the same stats as the updated ones:
http://tera.enmasse.com/news/posts/velik-s-secret-inner-armor-sale

The 2016 model was released with the new stats, and the older models were not updated (but kept in the store). And now in 2017, the new models have new stats, and all the previous models were removed.

(But again, part of what made this time different as well was that there was no forward visibility to K-TERA, which is where people usually get their info about the stats incoming gear would have. If it had been released on K-TERA first as in the past, the community would have already known about the stats and spread the word. Obviously that's not anyone's fault, but just a different dynamic this time around.)

Gotcha. That makes sense!
My haul was less significant than some of your guys' but I was pretty happy to get these for my Valkyrie:
  • Unity stole :D :D :D
  • Devil Head-wings
  • Angel Head-wings
  • Eagle helm
  • 5x Bonanaza Boxes
  • A potion
kamizuma wrote: »
100 shadowlaced weapon skins & 100 Nuthatch weapon skins & 50 remembrances. No I didn't buy them with anniversary tokens, I just bought them off other players lol

Did you pile them into your giant vault so you could swim around in them?
To make it more clear, I think the missing statement people were looking for would be something like "While the old models will continue to work indefinitely, the new models will feature a brand new look and slightly improved stats." ...or something like that.

I think it's given that the old inners would work indefinitely. I like the suggestion of adding "improved stats", but it makes me wonder if we've ever released innerwear in the past that simply had a new appearance with identical stats?
We're looking into this issue right now. It is definitely a little insectoid...

Purchases through the web store work fine. It's only purchases made via the in-game store that give this error, so that's a shopping work-around for you.
The wording in the news post was like so...
It’s time to close out our inventory of inner armor loot boxes to make room for the 2017 models coming in Lakan's Fury update.

...along with the June 6 date given for both the sale end date and release of Lakan's Fury. Old inner armors are being removed from the store right now, so this discount was your last chance to buy them.

Inner armors have pretty much become a yearly installment, with each year not only having new looks but also slightly improved stats. That doesn't make existing inner armor any worse. The old inner armor stats don't decrease or anything. So with a date and the confirmation that 2017 inner armors were coming today, I don't think there was any secrecy to this sale. I'm not sure how it could have been explained better in the news post, but if you have suggestions please feel free to give them, as it might help for next time TERA has a sale like this.
Hi everyone. Please let me first take a moment to introduce (or -re-introduce) myself. My name is Araya, and I rejoined En Masse about two weeks ago as the Manager of Customer Support. I was with En Masse as the CS Manager from before TERA launched through March of 2016. I jumped at the opportunity to rejoin this amazing company and wonderful people, and I am thrilled to have the opportunity to help make your gaming experience better.

At the moment, support for TERA is not where we need it to be. Wait times are FAR longer than acceptable. As of today, we have some tickets that are two weeks old. That’s not alright, and I know that very well. We’re working hard to bring the queue down and good progress has been made recently on that, but I also want to share some of the initiatives En Masse is working on to improve the quality of care that we provide:

- We are bringing on additional support staff. They are in training right now, and will begin contributing to the effort in a week or so. You’ll see some new GM names in the signature lines of ticket responses, and probably in-game from time to time as well.
- We are prioritizing “show-stopper” issues. This means tickets regarding issues that are preventing someone from even being able to get into the game are getting a higher priority than other issues, such as race change costume swaps. When we are more caught up we will go back to a first come / first serve basis for tickets, but for now this is what we decided made the most sense.
- We are streamlining the process of reporting issues in the game to the production staff as well as making sure we’re clear about the impact those issues are having on players.

We want every member of the TERA community, both new as well as veteran, to know that we’re committed to getting support back to the level that you expect from us. In the meantime, we appreciate your patience and understanding.
Haggard86 wrote: »
Could be worse. Fihm was literally "endless mobstopper" until everyone complained lol.

Everlasting Mobstopper!

I liked it personally, but I'm also glad we changed it to something more badass sounding :p
Haggard86 wrote: »
Don't lie, they are going for booth babes

Are those even still a thing? :expressionless:
Business or pleasure?
O.o

Business. I'm not going, but those that are going are often attending various events like E3 to meet with developers, and possibly even discover new titles that are looking for a publisher.
Sorry but we won't have an official booth or presence there. Just a few members of the staff are going on business.
cloud3431 wrote: »
i have submitted 2, one for not getting the emp, and one for the refund. i purchased through debit card.

Mind PMing me your ticket number?
Here's a GM event I held in June 2016. Eldermeow was a confused old man roaming TERA, asking players for assistance. Those who stopped were told broken memories from Eldermeow's past. The memories were hints at where and how to jog his memory. It turns out that clues were scattered across TERA from the old man's journeys, and that he'd slowly forgotten who he was.

As players located the clues, Eldermeow slowly regained his past and remembered that he was actually an ancient king. His crown had been stashed away within his pack the entire time!
sJ1DmNh.png


Once Eldermeow's past was revealed, he once again donned his crown and rewarded his subjects with a special Kingly ceremony.
exIuGPy.png
ElYqIqv.png
yoeFm4t.png


<3 <3 <3 <3 <3
thanks for the codes. for some reason I cant get twitch videos to play anymore. I miss being able to watch the tera stream

That's weird. Have you tried different browsers? Sometimes HTML5 acts up for me in Chrome and I have to switch to something else.
TPCJ7E947M wrote: »
Is enmasse going to release a LINUX version?

No plans to do that at the moment, no.
Fleett wrote: »
@Spacecats
Why FWC and not CS which has the bonuses?...

Typically I can get more FWC matches in one stream though. Let's mix it up, though! I'll get a CS match in today as well.
Naizilla wrote: »
Please make the fidget spinner ninja weapon skin that is what the NA community wants and needs.

I cracked up when I got to that one.
9LWPWJK9D9 wrote: »
the backend people must have done some things?

No. I wish I could say our Ops crew put on their tactical harnesses, repelled down the side of the data center, and cracked open the Gibson to reroute server data (that's how it works right?)...

... but no changes were made on our end. It could be that your ISP or some link in the chain between your ISP and our server had some extra heavy traffic which went away, or was rerouted. Glad to know the extra latency was temporary.
Yes for some reason being in a party can occasionally mess with the drops. We've even heard people say that their drop will appear in front of their party member instead of them. It's something that's difficult to reproduce because it doesn't happen every time.
Hs9kqir.jpg

Join me in Fraywind Canyon! Starting today at 3 p.m. PDT, I'll be playing on my Valkyrie and hopping in the queue. If you aren't able to join in-game, make sure you stick around the chat channel for raffle prizes and the weekly viewer reward code.

See you there! https://www.twitch.tv/enmasseentertainment
If you're not experiencing spikes, but just an overall increase in latency, could you create a diag report and e-mail it to diag@enmasse.com please? It will give our Operations crew some information about where your ping is increasing en route to our servers.

To create the diag report, click the "Tools" option at the bottom of your TERA launcher and then "Click Here to Test Compuer". The text file will be created on your desktop afterward.
Catservant wrote: »
Just saw the announcement that EME is discontinuing the lootboxes for innerwear. Does anyone know if Bluehole has a change coming to how innerware works?

Or has EME decided to remove some of our RNG by letting us outright buy innerwear, maybe? (Or I suppose a new type of lootbox.)

I guess what I'm wondering is if this could be related to an upcoming game wide change or if this is only local.

That post was a little vague, so I updated it to be more clear. The patch notes will also shed some light on that when they're finally published.
Bluehole is building a new UI for TERA on consoles. They're designing it from the ground up with PS4 and XBox controller layouts in mind, so it'll be different from the controller setup you may have experienced in the PC version.
Granarkus was a really weird zone to do this in. It was fun seeing piled of BAMs spawned in saves and such, but I realize it made the fights really difficult.

There's a temporary hold on BAM invasions due to the server trouble, but in the future we'll try different zones and BAMs to spawn.
T7CL39YRTR wrote: »
Am i the only one that started getting disconnected literally every 5 - 10 minutes? It started happening today

Is this just happening in TERA or have you noticed other games DCing? There has been an issue of ping spikes in-game lately, but disconnects every 5-10 minutes is unusual.
The only advise I can give here: Grow iron bark my friends. It will help if in this life :pleased:

Sorry to see you caught so much flak from party members. Especially when things get competitive, you'll always have irate or bossy players telling you to play better or do things the way they want. Growing thicker skin is one way to separate yourself from the random drama, and ignoring the random person that's flaming you often just ends up with them stopping and bothering someone else instead. Still... it's unfortunate that people take attitudes like this in online games (not just TERA, I don't think I've played any online game with chat where this isn't a thing).

The best thing you can do to make TERA a positive community is to try and stay positive yourself, focus on the parts of TERA you enjoy most, and ignore the haters.

Saying all of that... there's a line between jerkiness and harassment. If you ever feel like you are being truly harassed by another player, report them to customer support and include as much detail about the harassment as possible.
Christin wrote: »
Glad it is extended, but what is up with waiting less than 2 hours before the end to let us know? Some of us have been rearranging schedules and such, because we were thinking the end was today.

There were other end of anniversary events we were considering, and we wanted to be 100% sure before announcing things. Sorry the extension announcement happened so last minute.
All the threads that were merged were about the same topic. Creating duplicate threads is against the forum rules, as are threads and comments discussing forum moderation since it has nothing to do with TERA and spiral quickly into drama (which is why I'm closing this thread).

If you're worried that a comment or discussion you've posted is at risk of being moderated, the best thing to do is go re-read the forum rules & guidelines you agree to when posting here. The goal is to have constructive and healthy discussion about the world of TERA and give feedback about the gameplay.
Like the announcement said before the BAM spawn event (rip), Blue Boxes HAVE BEEN EXTENDED!

They will now end on June 5 at 10 a.m. PDT along with the current dungeon highlight. There's a bit more to it, but a news post will go up shortly giving more details.
I found the cause!

asleep_at_the_wheel-3142.jpg

I scrolled past too quickly and thought it was a hairy fried egg :p
Selenya wrote: »
Extend the event please @Spacecats :(

It had less than 8 minutes left. I know that's not the ideal way to end an event like this, but I don't think it's worth running again until we do a little investigating internally. Hopefully you guys still had some fun and landed yourselves some extra loot this morning.
Merged multiple threads about this topic. Please see the forum announcement regarding the server outages. We're aware and working to get servers back online. Sorry for the inconvenience and please try not to create duplicate threads.

Today's BAM spawn was kind of a trial run and we were monitoring server activity closely in case something like this happened. Looks like the trial wasn't a pass. Thankfully when servers started going down, the hour-long event had almost reached completion. We're going to be investigating the outages to try and determine why they crashed during this invasion event and how we can avoid it in the future (while still running events like this).
Shikine wrote: »
pandapples wrote: »
What is this? Why are there no official announcements

Still has expectation about EME communitcating events before happening :lol:

This was an impromptu event, sort of a random surprise. There is an announcement coming today with more planned events.
The jackpot has been changed to the following:
  • Talisman of Lakan ×1
  • Lakan's Banner ×2
  • Badge of Loyalty ×2
  • Dragon Scale ×3
  • Tier 12 Feedstock ×50

The news post has been changed to reflect this. Sorry for the confusion!
Here's the calendar for the June Battleground Jackpots.
Xaera wrote: »
Sweet, looking forward to adding those in. Nice job! I'll also include the noctenium weapon information.

Since we can be pretty sure those are unique, I doubt we need pictures.

@Spacecats , I've been meaning to ask. Should we only bother finding names for the skins that are in EUTera and KTera? Or would we be able to get more should we want them and get their info?

Some of the item names are the weapons themselves rather than the cosmetic weapon skins. While that's still a bit useful, what will really help are the names of the skins as they appear in other regions (non-English names from jTERA/kTERA are better than translations).
LesbianVi wrote: »
ozTNeG4.jpg
you hyped too much I got one for my cute Elin :p

PS: I loved this anniversary event, half price race change and I turned to that Cute Elin, Cute hat checked, Cute Mount checked, Cute 75% of costume on sale checked, Cute Uinty Stole checked, also add Cute wings too, she has it. So yeah, the most rewarding anniversary event by far.

Nice screenshot!
Sorry but the token cost of Unity Stoles is not going to change for this event. Aside from being an (arguably) rare item, it would be unfair to those who spent their final week tokens to get one. The Unity Stole is one of those coveted items in TERA that appears occasionally during events, and holds a level of prestige in the game because it typically requires some level of dedication to the game in order to land one.

If you're not able to get enough tokens for a stole before the anniversary celebration ends, there are sure to be more chances to get one in the future.
LancerJiva wrote: »

Good morning. The new schedule will be up today in a news post. Moving forward, we won't be using the Google calendar.
As mentioned in last week's news post, there will be an extended maintenance on Wednesday, from 7 a.m. to 10 a.m. PDT.
Tenshi1 wrote: »
All the blood, sweat, and tears I put into the grind has finally payed off

I finally got my stole :D
bvhVMCb.jpg
0p6IFzW.jpg

I've wanted one these babies since I first saw them, and with my luck I was never able to win a raffle

Thank you EME <3

Looks fantastic! Congrats.
Seriously is this what this game has come to we are omg excited over a cosmetic , not clearing a hm or getting a rare achievment but looks smh

Everyone enjoys different things about the game. That's part of what makes TERA amazing.
Closing this thread due to bickering and because it's a duplicate.

We're keeping this forum thread updated with the latest Anniversary Token changes. The last week shop contents have been added. Please discuss there:
https://forums.enmasse.com/tera/discussion/14661/anniversary-tokens-updated-5-30-17
Cecilla wrote: »
Spacecats wrote: »
It's fully updated now. I'll edit this thread later today to display the new contents.

I appreciate the change to the shop but now there's no time to really go and farm the tokens. Any chance that you guys will increase the spawn rate or do a special timeframe where it spawns really fast? It's really lame running around for 40mins and not finding a single chest.

We'll see what we can do. Considering there are also new items on the list, I think it's fair to give more tokens or extend a few things.
hidiho wrote: »
prices raised for cool cat cap and grand witches hat, may be other items just know those because I bought them yesterday, is this on purpose ?

Yes, that's on purpose. Those who spent their tokens during the first week the items were in the store saved a little.
It's fully updated now. I'll edit this thread later today to display the new contents.

Catorii wrote: »
Aaaand they removed bonanza boxes.

To update it, they basically wipe everything and repopulate, so give it some time to see if it's added back in. That's the same as what happened last week too.

That is what happened. Bonanza Boxes are still in the shop.
The shop is now completely updated. I'll edit the anniversary token post shortly to show off the new selection. As I said during the weekly TERA stream on Friday, new items have been introduced and all the items that were in the shop during the course of the event have been re-added (though some of them cost a little more than they used to - early bird got the worm on those items).
Deluso wrote: »
If you are using strongbox key from buddyup codes, it's bugged at the moment. Same goes with its bank tabs.
We are still waiting for fix about this matter.

I did receive 3 bank tabs in my item claim that work. Support apparently is fixing that problem. I'm wondering if we need to send tickets about the keys too?

You do not need to send in tickets for these. I'm working with the operations team on getting these replaced with the correct versions. I don't have an ETA right now, but hope to resolve the issue quickly. Appreciate your patience.
@Spacecats are you sure towns are excluded? I mean, we have proof on page one that they can spawn in town.

Also, I agree that if there's only a finite number of them, it's bad design. No wonder people aren't finding them.

Highwatch is the exception, actually. It's the only city where blue boxes have a chance to spawn, but it's pretty freakin rare so it's funny to see that someone got a screenshot of it right away :p

A finite number would mean that once they're destroyed, no more would spawn. There's an infinite amount of blue boxes since the moment one's destroyed another is created.
LesbianVi wrote: »
OK, Now I figured something out which might be the case why some players are not seeing Boxes as often. I looked around and understood some places have like little to zero spawn rate there. So players are getting there and find nothing, then goes to another area which got more spawn but got more players there farming.

@Spacecats can you investigate this? This might be the case, not sure. I am around 1K tokens but I see why some players still have difficulties. I might be wrong but I can give examples like Bastion (Balder, nothing much there), Scythera fey (seeliewood, almost nothing there). You could look into it and make players even happier, thanks.

When a box is destroyed by a player, another will randomly spawn somewhere in an open world area. In any channel. Towns are excluded.

So it makes sense that channels and areas where less people are hunting will naturally end up containing more blue boxes after a while. If most people just stick to channel 1, they'll probably have a lower chance of finding one.
The 3-day star of wonder was just a fun addition. It's there for people who like those kinds of things.
I've significantly increased the spawn rate on blue boxes. An hour is way too long to search for one, so I feel your guys' pain. The new spawn rate is over double what it was before.
Found a box and it dropped nothing.......

If you're in a party it's possible for it to drop in front of a party member that is close to you instead. It's really odd behavior but it happens occasionally.
they are very very rare.
@Spacecats please increase the spawn rate.

Ok. Done.
I'm a bit sad that the quiz event couldn't happen in time for the anniversary, but after much planning around it I am determined to see it through. The problem is that there is a major bug discovered relating to the event so now we're talking with Bluehole to see when it might be fixed. :cry:
We'll make an announcement giving a date, but Anniversary Tokens will likely stick around until early June. Long past when they'll be earnable in-game.

As for today's code, as a sort of fix we decided to make this one redeemable twice. I removed the 200 Reward Credits and 1,000 Points that were causing issues, and in their place added a 3-day Star of Wonder, a Strong Bravery, a Strong Canephora, and 5 Circlet Fragments to the code (along with 25 Anniv. tokens).

It will switch back to a single redemption count in just a few hours, so anyone that was watching live and redeemed a borked code will get a little bonus seeing as the original still managed to deliver tokens and nothing else. Sorry for the confusion.
We've sent out bank tabs to all affected players, the last batch going out this morning. You should find them in your item claim. If you haven't received them, make sure you log out, close your launcher, and then log back in. Sorry for the delay, but we've been working with the customer support and operations team on this issue all week.
Daight90 wrote: »
http://i.imgur.com/7FEywde.png

Any follow up/replies/answer?

We've sent out bank tabs to all affected players, the last batch going out this morning. You should find them in your item claim. If you haven't received them, make sure you log out, close your launcher, and then log back in. Sorry for the delay, but we've been working with the customer support and operations team on this issue all week.
Post_Header.jpg

http://tera.enmasse.com/news/posts/the-week-ahead-final-anniversary-week

New post is up, and Big Blue Boxes make a return for the final week of our Anniversary celebration! Boxes are scattered across TERA, and could contain 10, 20, or even 100 Anniversary Tokens!

Also detailed in today's news post, the final anniversary Dungeon Highlight: Velik’s Sanctuary
WitchyGirl wrote: »
its fun when there are guests on the stream. cant wait to see the stream. yay

@spacecats
please dont forget to add the anniversary wings for 5/26 item claim. <3
(lol thats my favorite item from the anniversary :pleased: )

This weekend's wings should be good to go! They were all set up in advance, but last weekend's had a bug that caused the delay. I'm having Denommenator triple check on the last pair.
Zoknahal wrote: »
Only One Question:

Quiz Bowl



W H E N ?

See this comment by Halrath:
https://forums.enmasse.com/tera/discussion/comment/151254/#Comment_151254
Ketoth wrote: »
Player council results when? Or gingerdnappd will interview the canditates?

That could actually be fun, but I won't put that burden on Gingersnappd ;D

We're looking at next week to get new Player Council members invited.
Guys please, you said you have a lot of events to celebrate anniversary and bla bla bla. We are tired of the grind and the RNG......Sales here, sales there (i know its a business but we are not stupid)....go to this dungeon the entire week to get a 0.1% chance to get something its not an event, its not even fun anymore, its just frustrating. You have a huge world to exploit and you don t even use it........
Third week of anniversary, friday, no announcement about a new event for the weekend. To be honest I´ve lost all my hopes for this anniversary

Hey, I'm sorry about the lack of communication on this. The Quiz Bowl event is bugged and we've been pushing for a fix, but it hasn't arrived yet and won't be deployed during the anniversary event.

It's a pity, too, because I know it's something Spacecats was excited to share with our players.

We've definitely heard player feedback for extra events and ways to earn anniversary rewards, and there's a news post coming today...
E0WHbee.jpg

Today I have a very special and unusual guest for the stream. In an effort to show you guys more of En Masse behind the scenes, and introduce you all to the larger crew that helps En Masse function as a publisher, I've invited Gingersnappd, our office and HR manager on the air. Please give her a warm TERA welcome!

We've got a couple activities planned for the show that will include giving out some Anniversary Tokens. I also have an announcement on how you can pick up additional tokens over this (for many folks, extended) weekend.

We begin at 3 p.m. today. See you there! https://www.twitch.tv/enmasseentertainment
I'm a little short on time at the moment but I just want to say this is absolutely amazing. Thank you guys for digging this up.
Hey there,

You'll receive reward credits when you spend the EMP in-game or in the web store. Reward credits are not granted with the initial purchase of EMP itself.
No date for the console beta has yet been announced nor have any email been sent. Don't worry, you didn't miss anything!
Hasseo wrote: »
Any possible update for us Halrath?

Yeah. Sorry about the delay. Spoke to BHS about this and they said the appearance in v54 was actually the bug and that how it looks in v55 is correct. The valkyrie's, in particular, is red.
Babbelsim wrote: »
@Spacecats can we have a update on the first post please ty

Updated :sunglasses:
DpkFicxll wrote: »
no more bonanzas in the anniversary token? ripu farm =/
TWMagimay wrote: »
Didn't they say the consumables will stay till the end of the event? I'm hoping this is some sort of mistake....

You guys have eagle eyes. It takes 10 minutes or so to update the shop, so you must have just looked right when it was being switched to the new contents.
@FaytEsteem The status is showing up incorrectly. We decided to give beta access to people with Founders' Accounts instead of adding them to the beta sign up system. You should be able to download the launcher today from the Kritika Online web site and start downloading the game client.
Crybabies wrote: »
Making Hello Kitty costumes a limited sale was a horrible idea, now only a few of them available on TB for millions of gold, and you got people like [removed] on MT who is selling that costume for 300+USD through paypal only.

Please report people like via support ticket that if you see them. Selling in-game items for cash is against the rules, just like gold selling.
HELLO KITTY SCHOOL UNIFORM

Sorry NobleNoble, those won't come back. The Hello Kitty promotion was limited time only.
It's true it's been a while since we've had a letter event. The last one we did was during the ninja update, Secrets & Shadows.
fine copy paste what minea and tonka did or copy paste all the annive event from 2012 to 2016, even a letter event would be better than what you give us now

The TERA crew has done great work in the past, but I'm wondering what specifically you enjoyed the most and wish En Masse would do again.
vkobe wrote: »
roxxapoxx wrote: »
I thought the anniversary was suppose to reward us for loyalty... yet we're the only community in Tera grinding day in and day out for valuable items. Lol.

before yes, but since we have a new cm he is unable to made good event, just remember how he fail with christmas 2016 and now he fail with 5th anniv :3

just accept than our tera is the worst tera under our current cm rule :3

Please try to give more constructive feedback, Vkobe. It's hard to do anything with a comment like that. If you have suggestions on how to improve things, let me know. A lot of people enjoyed Christmas 2016, and there were a lot of things we did that month (community-based and otherwise) so it's hard to know what you're talking about when you call the entire Christmas holiday a fail.

As for the changing items in the Anniversary Store, roxx, we've gotten mixed feedback from people on it. Some like the variety and the idea behind a rotating selection that there's some mystery to. Other people are just sad that some items leave the store after a week. We'll consider adding some return items to the shop for the final week of the celebration.
5/30 after maintenance.
Just confirmed that the EMP will be sent this week. Our Platform team is on the job. If you got the founder's pack to access the Kritika beta, that part successfully delivered so you can get in tomorrow (and can begin downloading now).
We've fixed the problem that was delaying EMP delivery and will be sending EMP to everyone that hasn't already received it from their purchase. Sorry for the delay.
It's something that players request periodically. We have forwarded this to Bluehole and will keep it on their radar for future updates.
Sakokii wrote: »
https://www.facebook.com/pg/TERAonline/photos/?tab=album&album_id=10158630517795032
@Spacecats Is the album meant only for the stream featured entries?
I know of quite a few entries that are missing from the gallery, including mine. :(

No, the gallery is meant for all entries. Could you please e-mail FanArt@enmasse.com with the e-mail you used to submit your entry? We can find out why it wasn't included.
Nepgeah wrote: »
So any idea when the store is going to be updated?

Its a new week

It's updated every Tuesday, shortly after the weekly server maintenance (which for tomorrow is from about 8 a.m. to 10 a.m. PDT).
HAAYAAKD43 wrote: »
are the skycycles permanent?

Yes they are.
Zoknahal wrote: »
Deluso wrote: »
It's illegal to discuss about that here. Go to red *ahem* dit..

I would say that discussing 3rd party programs that directly intercept data from the game and turn it into something else, like easy to read numbers (it says this on the ToS too) are illegal and not allowed to be discussed on the forums. However, i think, just might, that i once saw an answer of a GM regarding the use of "Official" programs such as Pingzapper and WTFast, as this type of programs do not intercept or meddle with the stream of data of the game, but only allow you to tunnel your connection through a private network allowing for better ping and stability overall.

Perhaps the Player Council has better info on this as they can somehow talk directly with EME.

Neither of those are official En Masse programs, so please don't discuss them in the forums. That's what is typically meant by "3rd party." It's neither created nor endorsed by Bluehole or En Masse, and it affects your TERA experience. Since these forums are for official discussion around the game, talking about, promoting, or directly linking to programs we don't operate would likely give others the impression that they ARE endorsed (not to mention safe and benevolent, which again we can't control). That's why it's not allowed.

Hopefully that makes sense. Closing this thread, so if you have questions please direct message me.
Pamcake wrote: »
I think it's terrible that they still keep it in a dressing room like it's available to buy.

Would you rather have the Dressing Room contain as many cosmetic items as possible, or only keep the items currently available for purchase from the TERA store (and possibly the broker)?
It's a little unclear from the comments in this thread, but do you guys think you all experienced the same lag spikes as ShadowOfLight? How long did it last and about what time range did it occur? Were you in a dungeon or in open world?

@ShadowOfLight - did anyone in your guild or party also complain about the lag spikes when they happened to you?

I realize this comes across as "it's your ISP not us" but like Geletron said in his sticky post, the first step in diagnosing something like this is eliminating common and easily identified issues.
Hey all. We did find that the event ended early due to a scheduling error. We're taking steps to make sure this doesn't happen for remaining dungeon events.

We've re-enabled the Abscess dungeon highlight and token drops, and they will end at 11 a.m. PDT instead of 10 a.m. PDT, giving an extra hour. We've also upped the token drop from 2 to 3 for the remainder of the event, and reset everyone's dungeon reset cooldowns in case they'd wasted their daily runs.
A change is going into effect during Tuesday maintenance that will shift reset times to 4 a.m. PDT., making things more consistent. There's a chance that things will take time to adjust after the maintenance (as seems to always happen), so we'll be monitoring things after servers come up.

Thanks guys, we're aware of the issue and looking into it now.
Mazzive wrote: »
some ppl would wanted those dyes but whatsofkingever the dead is done

No problem. Apothecary Dye has been added to the Anniversary Token shop for 8 tokens.
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