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Got everyone out except Okazaki.N because their name cuts off. If anyone knows it, let me know and I'll rescue them, too.
ElinLove wrote: »
Halrath wrote: »
They have to be manually spawned after server restarts. I'm on top of it. Hang tight.

Would that be because it's an event like thing instead of permanent like VS for example?

That's exactly why.
Halrath wrote: »
Official Clarification: Reapers will only get the rewards for 65.

Which I will go edit into the news post.

What do you think about adding in a mentor reward event? I posted it in the suggestions.

It's something I'd love to do in the future, but it is too late to modify the event this time.
Players will only get one 1-day Elite Status voucher per account. That's it. No need to worry.
Official Clarification: Reapers will only get the rewards for 65.

Which I will go edit into the news post.
I also +1 this. I love screenshot contests too. If you have ideas for themes I'd love to hear them!
No offense, but I'm closing this thread because discussing forum moderation is actually against the rules (it's not TERA related and always leads to drama). I'll go ahead and take the opportunity to explain the system a little bit, though.

The jail bars and the red "banned, carry on" avatars are just part of Vanilla forums and how it handles user warnings. They're a default cosmetic side effect when players receive enough warning points (the forum uses a decaying point system) to reach some kind of punishment status. The red "Banned" message is actually used for suspensions as well as perma-bans, and can also result from too many warning points (like if someone has jail bars and continues to get moderator warnings.)

The bars basically mean that person can only reply so often, and can't create new discussions until their warning points decay. Moderators can also perma-ban if a person is unrelenting in their bad behavior or does/says something so nasty that it's clear they shouldn't be in the forums at all.
TR is coming back up now.
Paladious wrote: »
TR Just went DOWN again. all other servers say up but not tempest.

True. It was up for a few minutes and our Ops crew was watching closely. Unfortunately they aren't able to prevent full-on server crashes. They're working to get TR back up and running. All other servers appear to be back up and stable.
They have to be manually spawned after server restarts. I'm on top of it. Hang tight.
LesbianVi wrote: »
DesuBean wrote: »
We beat perimos last night and were holding the dungeon to run darkan today....

Hold it where? maybe that cause the crash :p

They were holding it... in the TERA server closet. When you make Darkan wait too long, he starts setting things on fire.
Looks like all servers are now down. Again, Ops is working to bring them back up as quickly as possible.
Please see the message at the top of the forums. We became aware of the outage moments after MT went down and the Ops crew is working to get everything back online.
We are and we're looking into right now.
I assure you, we did think of this. You'll only get the Elite Status once per account. It's okay.
vkobe wrote: »
Ardire wrote: »
nice. time 2 elite farm 4ever.

OMG why you feel the need to share this idea in the forum, just keep it secret :D

Yeah, we totally never thought about that or took steps to prevent it. Nope. Never.
Volturi wrote: »
what tier its the +12 scroll? @Halrath cause if its the tier 5/6 like buddyup this [filtered] its useless... (talking about it, updating that sysem when? )

Tier 11. I'll update the list. Sorry for the confusion.

As for the second question, the TERA team is discussing it and other stores.
I'm not sure about the brooch, but this mount is different than the one distributed from the quest (it has a 280 flying speed, as opposed to 270), if I'm not mistaken.
The Valkyon Federation needs you—to keep leveling up!

Starting Thursday, August 3 at 10 a.m. PDT through Tuesday, September 5 at 10 a.m. PDT, <em>TERA</em> wants you to level up. Whether a new character or a long-forgotten alt, there will never be a better time to get to level 65!

Vanguard quests from level 13 to 64 will award two bonus Goldfinger tokens!

You’ll also receive double XP from killing monsters for the duration of the event.

In addition, leveling up will bring lots of rewards for your character.

At level 10, players will receive:

A 7-day Ember mount
At level 20, players will receive:

A 1-Day Elite Status Voucher
Various PvE crystals suitable for your class
At level 30, players will receive:

Sapphire ×4
Tier 2 Feedstock ×50
Tier 2 Alkahest ×50
Strong Bravery Potion ×2
At level 38, players will receive:

Valkyon Health Potion ×4
Fashion Coupon ×500
At level 44, players will receive:

Sapphire ×3
Fashion Coupon ×500
Various PvE crystals suitable for your class
At level 55, players will receive:

Emerald ×2
Various PvE crystals suitable for your class
At level 60, players will receive:

Emerald ×2
Fashion Coupon ×500
A 7-Day Disco Ball
Veteran Complete Crystalbind ×2
At level 65, players will receive:

Alpha Reset Scroll ×3 and Beta Reset Scroll ×3
Circlet Fragments ×30
A Sturdy Parthian Brooch
A +12 Enchantment Scroll
A Veteran's Cape
Flying Skill: Zephyr

Characters already partway to 65 will earn rewards for each tier they reach, but won’t receive any rewards they already leveled past. Players who use a Level 60 Scroll will receive only the rewards for level 60 (and 65 when they reach it).
This August, win daily jackpots in select battlegrounds!

The battleground jackpots will run from 10 a.m. PDT to 9:59 a.m. the following morning, when the highlighted battleground will switch.

Here’s the schedule for August:
Here ya go:

Costume Smart Boxes

Dyeable Duckie Swimsuit Box - This smart box contains a dyeable duckie swimsuit costume suitable for your race and gender. (Elin characters receive a White-Stockings Maillot costume.)

Dyeable Deep Jammers Box - This smart box contains a dyeable Deep V or dyeable Jammers swimsuit costume suitable for your race and gender. (Elin characters receive a dyeable White-Stockings Maillot costume. Baraka and popori characters receive a dyeable Life Vest costume.)

Rare Summer Fun Swimwear - A smart box containing Mesh Beachwear, Devil-Striped swimsuit, Fruit Suit, or Carnivale torpedo appropriate for your race and gender.

Dyeable Peachstringer Fitted Beach Wear Box - This smart box contains a dyeable Peachstringer or Fitted Beach Wear swimsuit costume suitable for your race and gender. (Elin characters receive a dyeable Sailorsuit costume.)

Dyeable Striped Bikini Leisure Shorts Box - This smart box contains a dyeable Striped Bikini or Lesiure Shorts swimsuit costume suitable for your race and gender. (Elin characters receive a dyeable Striped One-Piece costume.)

2012 Swimsuit 3-Pack - A smart box containing a 3-pack of swimsuits appropriate for your race and gender.

Yellow Duckie Swimsuit Box - This smart box contains a yellow duckie swimsuit costume suitable for your race and gender.

Deep Blue Jammers Box - This smart box contains a Deep Blue V or Blue Jammers swimsuit costume suitable for your race and gender. (Elin characters receive a Blue Frill Bikini costume. Baraka and popori characters receive an Orange Life Vest costume.)

Fast Summer Fun Swimwear - A smart box containing a Rapidos or Carnivale swimsuit appropriate for your race and gender.

Butterfly Plunge Fitted Beach Wear Box - This smart box contains a Butterfly Plunge or Fitted Beach Wear swimsuit costume suitable for your race and gender. (Elin characters receive a Beach Cadet costume.)

Striped Bikini Leisure Shorts Box - This smart box contains a Striped Bikini or Leisure Shorts swimsuit costume suitable for your race and gender. (Elin characters receive a Striped One-Piece costume.)


Mirrored Shades
White Sand Shades
Sanguine Shades
Ocean Blue Shades
Sunset Shades
Golden Dive Helmet
Diving Helmet
Baseball Cap
Deluxe Aqualung
Scuba Tank
Waverider Surfboard
Dolme & Stefanna Sunglasses
Heart Shades
Sundowner Beach Hat
Carnivale Shades
Super Shades
Summer Lei
Wooden Ukulele
Seaside Ukulele
Carnivale Captain's Cap
Woven Sun Hat
Woven Seaside Hat
White Kerchief
Aquacheck Kerchief
Berry Kerchief
Floppy Straw Hat
Butterfly Hairband
Striped Hairband
Butterfly Specs
Sunrise Shades
TLDR: Sky Cruiser Exreme Entry Tickets do not reset entry counts.

Be advised that entry tickets for Sky Cruiser Endeavor (Extreme) can be purchased in excess of your daily entry limit and do not reset your entries upon use. This means that you can use more entry tickets in a day than times you can actually enter the dungeon (eg. you can purchase and use/consume three tickets but you still only have two daily entries into the dungeon).

Please be aware of this when purchasing and consuming entry tickets.
@Denommenator did the maintenance actually do something? The summer event was supposed to be over after it, but the quests on Serpentis Island are still doable, and in Bastion the NPCs are gone while the quest markers are still on the map. What's going on?

The event should be fully disabled as of this writing.
In all honesty, I was hosting some guests from the development team all last week and completely forgot to queue up the change or communicate that, my apologies.
Ves1978 wrote: »
These will be updated to include T11 Feedstock starting August 1 following maintenance.

that's nice, would be great if you did it before i opened 1.5k boxes...

Because they were included in the Summer Festival event, we didn't feel it right to change their contents mid-stream.

Despite what I said earlier, the update to the boxes didn't make today's maintenance. They will be updated instead during next week's maintenance.
Calendar will be posted tomorrow. Talisman is included among the rewards.
Leveling event is in the works, look for an announcement tomorrow.

We have another event cooked up for later this month that you should start to hear some rumblings about SOON TM.
I think he was probably referring to the Sky Cruiser event announced Friday. The other event, we're actually going to announce tomorrow. It's a leveling event with some pretty decent rewards for both new players and alts.
TheTarget wrote: »
Do you think we could get an update today about the xfer status? Even if it's nothing, we really appreciate constant updates. <3

Sorry. No news on a fix yet. We will update you when we have any news to report.
JXE5356AKE wrote: »
Halrath wrote: »
Affirmative. Same mechanics, different loot tables.

This looks pretty cool. If it is the same as EU, they were granted free blue noctenium for the duration of being in the dungeon, could we get a confirmation if our version will have that as well?

Quick edit: will the bone dragon as chance loot be Royal as well? Currently it doesn't have the prefix, or -fury suffix.

He is not Royal, but can grant the draconis rex skill. Let's see if you guys can get to it.
Sorry, I'm a bit confused. When it says Darkan drops ALL and has 2 noct drops, is it like a jackpot event? Is it RNG where all can drop but none might? It'd be nice if we had clarification, thanks! @Halrath

Sorry about that. Copy pasta error. Darkan drops 750 noctenium, guaranteed.

The stuff that says "chance to drop" is the only stuff that ISN'T guaranteed.

Every few millennia, a popo is born with the cunning of a tuwangi, the speed of a priest, and the intelligence... of a popo.

He is known as the sneaky hidey hidey popo guy. Nobody has ever found him, but YOU will be the first! Especially if you're on Ascension Valley or Fey Forest, because that's where we're playing Popo Hide & Seek this week. Last week we gave TR, MT, and CH a shot, and now it's your turn!

The stream begins at 3 p.m. PDT at https://www.twitch.tv/enmasseentertainment

Remove your current pants and don your special seeking pants! If you don't own any, just come naked.
Maybe we have OTHER plans for August... Mwahahaha.
Affirmative. Same mechanics, different loot tables.
The Sky Cruiser Endeavor returns to TERA, this time in its most extreme mode!

Starting Tuesday, August 1 at 10 a.m. PDT through Tuesday, August 15 at 10 a.m. PDT, the Sky Cruiser Endeavor will take all comers. The mobs are tougher than ever, but the loot is particularly sweet.

Find one of the bookies at Bamarama in the Freeholds to buy a Sky Cruiser Endeavor Extreme ticket, then talk to Minkal the Cruise Director (also at Bamarama) to wing your way to the Sky Cruiser. You can enter with a party of up to 5 players once per day (twice, if Elite) to take your shot at terrific rewards. Each boss drops loot that everyone in the party will receive. Defeat Darkan for the most rewards.

Putrion drops all this:

Noctenium Infusion ×250
Ominous Ore ×10
Tier 12 Feedstock ×25

Perimos drops all this:

Noctenium Infusion ×500
Ominous Ore ×20
Tier 12 Feedstock ×50
Lakan's Scale ×2
Follower's Supply Crate ×1

Darkan drops all this:

Noctenium Infusion ×750
Ominous Ore ×30
Tier 12 Feedstock ×75
Goddess Tear ×5
Lakan's Treasure Chest ×1
Noctenium Infusion ×500
Talisman of Lakan x1
Badge of Loyalty ×2
Lakan's Banner ×2

In addition, Darkan has a chance to drop:

Design: Addleblade
Design: Bogglestick
Design: Bowsprout
Design: Cankera
Design: Deathscythes
Design: Gulfmoon
Design: Mess Call
Design: Pockmarker
Design: Pummelettes
Design: Rattlemaster 300
Design Strevortex
Design: Swirlstar
Design: Vex & Bedevil
Flying Skill: Bone Dragon
Flying Skill: Royal Diamond Dragon
Smart Dyad Niveot Structure
Empowered Pinkalicious Innerwear
Fitness Pinkalicious Innerwear
Fortified Pinkalicious Innerwear
Insulated Pinkalicious Innerwear
Performance Pinkalicious Innerwear

It’s all yours for the taking, if you’re up to the challenge!
Rieu wrote: »
more argon themed/manaya's core pics pls B)

Yeah. Argons are cool.

I wonder if we'll ever hear from them again...
And this is on what server? Because we just checked CH and it's there on all four channels. Maybe zone in again and see if the watermelon event is there.
Teekz wrote: »
Can you at least open it up for people who domt have double rolls?

Sadly, I don't think that would be something we would do right now, since it's not just issues with the 2nd set of unlocked stats on items... Example being : Server Transfer Issue
If Unstuck does not allow you to continue on with your Story Quest in this area of Stepstone Isle, I'd add two other recommendations :
1.) Submit a Support Ticket so the quest can be reset back one stage for your character.
2.) If you didn't add anything specific to the character yet, and you're not super attached to the look of this character, it might be fastest to delete and remake the character.
Okay. This has moved beyond the scope of the topic.
Halrath wrote: »
I spoke with BHS about this issue this morning. We're continuing to investigate the problem, but do not yet have a fix. BHS understands this is an important issue for players and we want to get it resolved as soon as possible.

We're sorry for the inconvenience and grief caused by this issue.

is there any ETA last time this happend we had to wait a month during the valk patch its extremely frustrating not being able to play with friends cause were not allowed to transfer

I'm afraid there's no ETA at this time. I wish we had one for you. Sorry.
I spoke with BHS about this issue this morning. We're continuing to investigate the problem, but do not yet have a fix. BHS understands this is an important issue for players and we want to get it resolved as soon as possible.

We're sorry for the inconvenience and grief caused by this issue.
YF5KJCL6E9 wrote: »
It's definitely up for everyone?

I tried to play for the first time in a while today and kept getting ffff:ffff errors. Realized I was trying to log on during maintenance. Now it's over and I'm still getting that error. Does it take a while to come back, or is it an unrelated problem?

That is unrelated to the maintenance. Try this guide to resolve your issue!
Sorry, folks. The maintenance has been extended. Ops says it will probably be less than another hour.
LancerJiva wrote: »
Halrath wrote: »
The talismans have been removed from July's BG jackpots to allow us to use a new event as a means of distributing them. This change is by no means permanent, but it is is a part of our plan for this month. We will evaluate things at the end of July and that will inform our plans for August.

So you say here that there is supposed to be a new event by means of having Talisman as a reward. This post was almost a month ago and no word on said event, which means you lied to our faces.

Where is this so called event that you guys had planned for the Talisman as a possible reward? Sounds like a crock of bs to me. Battlegrounds don't even pop now. Great job! -slow clap-

We will see if Talisman are back in the reward pool for August.

There were two events in July that awarded extra talismans, the double drop event and the dungeon mentoring event.

Halrath said the product team would evaluate at the end of July, and now it's the end of July and they will evaluate ways to get more talismans out there. I get that you want talismans... badly. And that you want them from PvP and not dungeons. But calling Halrath and liar and his statement "a crock of bs" is, let's just say, not very constructive and quite rude.

Expect Halrath to follow up with the TERA team's August plans soon, just like he originally said. He'll do that in a different thread because I'm closing this one. For those of you who left constructive feedback, we appreciate it and know that the TERA crew has read what you posted. But leaving a salt mine open will only encourage more rude posts, and it's not the kind of environment we're aiming for on these forums. Please remember to be more constructive when creating future discussions.

Partner wrote: »
Ok its almost 12 and it still says unavailable when I try to log in for me. But server shows that the pop is high...so is it me or they still down?

It's only 10am PDT. Maintenance is still scheduled for another hour.
Unfortunately, the maintenance tomorrow is not related to server transfer issues. We're still waiting to hear from BHS about that matter.
The Operations team has requested a 4-hour maintenance window to do their thing. They don't anticipate it going longer, but we wanted to let everyone know ahead of time so they can plan accordingly.
These will be updated to include T11 Feedstock starting August 1 following maintenance.
If you haven't already done so, I'd recommend sending in a Support Ticket.

In my honest opinion, it sounds like you have software on your PC that is limiting the required connection to the Game Client, and it's constantly disconnecting and trying to re-establish the connection before a crash occurs...
kubitoid wrote: »
i hope all these players have T10 tera rewards rank. or i lose faith in reality

**checks the application**

It wasn't a requirement, no :p

Every few millennia, a popo is born with the cunning of a tuwangi, the speed of a priest, and the intelligence... of a popo.

He is known as the hidden popo, or "Hidey Guy." It is said that he has many appearances. He can be anywhere. Those who try to find him will have an extremely difficult time doing so. They will have to seek high and low. They will have to travel to many seeking locations. They will need extremely sharp peeper orbs for seeking the Hidey Guy. And they shall be known as...



seekers. They're called seekers.

Teekz wrote: »
they could at least make a statement about it since the last thing they said was "no new info" 2 days ago.

Disabling server transfers is not a decision we take lightly. We understand how disruptive it can be and the decision is always well-considered. In this case, the severity of the issues surrounding pet banks and dual options, as well as the fact that we don't yet have a reliable method to correct the issue for all players that are affected, informed our decision.

The developers have been made aware of the issue and we have stressed urgency surrounding it. We have no updates to report though regarding their progress at this time.

If you'd like a refund of the EMP you purchased, please submit a ticket to our customer support team at http://support.enmasse.com/tera and they'll help you out.

AV is up and open once again!
It should be up within the hour. Ops is working on it.
W3AF9JEJ7P wrote: »
Will the Summer Festival Loot Box get removed from your inventory on august 1? I was planning to save up at least like 5 of them to sell them in trade boker once the event finishes so I can get a perm mount for my gunner.

The boxes are yours to keep FOREVER.

The tokens will disappear, however.
JXE5356AKE wrote: »
Spacecats wrote: »
Remove the stupid HP potion, 5 tier 12 fs, and 3 omin ore from victory box and replace them with better rewards pls.

its not reward, its punishment. it discourages players to play and enjoy BG.

Better rewards = motivation, its just simple as that.

I appreciate your post but this isn't about motivating people to play BGs because of better rewards. The goal here is to get ideas from players who play a lot of BGs and collect ideas on how to improve the experience.

Aren't the rewards part of the experience though. It feels pretty bad pulling off a close fwc game to get 1 ominous ore.

As other feedback...

They are, I just want to keep the discussion focused on how BGs play and how they've changed (or could be changed) over time. Rewards are honestly a bit of an afterthought unless you're talking about changing how they're distributed during the course of a match.

Just to throw out a couple crazy ideas...

What if CS gave slightly larger rewards to players who completed small objectives during a match like:
  • Got the most kills.
  • Got the most assists.
  • Did the most damage to a gate.
  • Did the most damage to the anchorstone.
  • Capped an enemy-controlled pyre.
  • Was in a ship with 3 other people.
  • Killed three people with a siege weapon.
  • Guarded a ladder for more then three minutes.

What if FWC had random elements thrown in like:
  • Boss BAMs that circle the map and create a moving hazard.
  • Randomized gate/fence openings that provide alternate access to the water.
  • Large 15-second buffs that overpower a team right after capping a pyre.
  • A single-use AOE rez ability for healer classes to turn the tide of a battle.
  • Additional raid leader abilities (like map scan).

(Some of these would drastically change the way FWC plays out, but each individual thing wouldn't really need an overhaul of the battleground. FWC would still be FWC. You cap pyres, you kill BAMs and players, you get points to win.)
Remove the stupid HP potion, 5 tier 12 fs, and 3 omin ore from victory box and replace them with better rewards pls.

its not reward, its punishment. it discourages players to play and enjoy BG.

Better rewards = motivation, its just simple as that.

I appreciate your post but this isn't about motivating people to play BGs because of better rewards. The goal here is to get ideas from players who play a lot of BGs and collect ideas on how to improve the experience.
Eclipse555 wrote: »
Implement a post-game honor system for players with great attitudes.
- Not sure what this would accomplish

It was a suggestion made to combat nasty behavior in BGs. There are a lot of toxic players that flame people every time they lose, and a lot of the time it goes unreported to customer support. Some kind of positive reinforcement could help the situation.
I'd like to get some player opinions together on ways to improve the existing Battlegrounds in TERA. Mainly looking for medium and small tweaks to the maps and mechanics. Things we can suggest to Bluehole that wouldn't require major a overhaul, but would be great quality of life changes to keep BGs interesting. Think about what your idea would look like if you saw it written as a patch note.

For example, here are some things I've seen from players in the past:
  • Allow players to queue for multiple BGs at once.
  • Bring back unequalized FWC.
  • Improve vote kicking. Require fewer votes and less time before a player can be kicked.
  • Implement a post-game honor system for players with great attitudes.
  • Increase the HP/Defense of gates in CS.
  • Greatly increase the damage done by bombs in CS.
  • Increase the HP of the Anchorstone in CS.
  • Increase the difficulty of BAMs in FWC.
  • Adjust the point ratio in FWC to make pyres more important.

Regarding loot - if you have an idea for a new loot system to make BGs more rewarding, you can tell us about it, but the focus here is more on mechanics than rewards. Please put some thought into your idea and don't just suggest "better loot." We could hand out diamond dragons to every BG winner and it wouldn't do anything to improve the BG itself.

Please keep the conversation constructive! Sarcasm and caustic remarks will be removed from this thread so that the discussion can stay on course.
Catservant wrote: »
"FC shop was just fixed" --Halrath

I wonder what that means.... I guess I'll have to check it out in game... I hope it means more stuff?

Specifically, ninja and brawler stuff was inadvertantly removed last week. We readded those items back to the shop.

More stuff is a project we're working on.
Teekz wrote: »
[removed forum violation]
What if I post it here.. It's been 24 hours and not update.

I will ask again any word on the server xfers?

There aren't any updates yet. This issue requires work from BHS and we are pushing them on it, but it does take time. We apologize for the frustration.
Babbelsim wrote: »
@Spacecats, @Halrath this needs to happen pls look into this ty

On it.
And fashion coupon please! :love:
Right now buddy up system for mentor is so discouraging that no one really cares of it a lot. Very pity. Nudget picks only gold, mount is not special. Nothing else can be found there. Solutions.. I have 800 left from dd event.

The fashion coupon shop was just fixed. The others haven't been forgotten, but they do take time. I'm sorry for the inconvenience.
We send feedback and suggestions to Bluehole fairly often. We have contacts there that we e-mail on a daily basis regarding new builds (updates), items, cosmetics, events, and anything else coming to TERA. The Product Manager team also holds a weekly call with Bluehole to discuss the state of the game. Throughout all of that, player feedback is given on our end and we request changes to the game.

After that, it's up to Bluehole whether or not to spend time and resources addressing that feedback. As the developers they ultimately decide what does and doesn't take developer priority. Keep in mind they don't just have business concerns to meet, but feedback from multiple regions to consider as well.

Aside from the content we get from Bluehole in the form of new builds, they have provided us with (and we've even invented some) tools that help En Masse create events, turn features on and off (like festival quests, double XP, bonus loot), and do things unique to our region (like Kyra's Pop-Up Potion Shack, Mongos, BAM invasions, etc...). Unfortunately those things rely on the in-game content available. We'll never be able to make a new BG, dungeon, class, or BAM. We can't change stats or tweak skills. That's all developer stuff that's coded into the game.

Ryuzhen wrote: »

I'm going to send you an update through that Ticket.

Did you know there's a Player Council discord that anyone can join? Come hang out here.

New members have been selected to join the Player Council. Here’s a list of all members as of this post. The new ones have green circles next to their name:


If you’re planning an event and you’re looking to spice things up with cool prizes (or even GM help on En Masse’s part) they can help organize that. Likewise if you have any specific TERA feedback or game suggestions that you’d like to draw attention to, a Player Council member can help champion your idea and make sure EME is aware. They're also just useful contacts for whenever you have a question about the game.

Here’s a reminder about what the Player Council is and isn’t around for. I hope this helps answer some questions and misconceptions I see spring up regarding the council. I also hope it takes some pressure off council members for things that are totally EME’s domain and not something volunteers are responsible for.
  • Player Council members are 100% volunteer. They’re chosen to be on the council because they’re highly engaged, knowledgeable players interested in improving the TERA community.
  • They’re not forum punching bags or scapegoats, and actively or passively harassing someone just because they’re on the council and don’t share your opinion won’t be tolerated.
  • Council members are here to shine a spotlight in positive player activity and cool events. That means responding to, encouraging, and raising awareness around excellent player feedback, suggestions, events, cosplay, artwork and other cool things players do around the community.
  • Council members are NOT forum moderators, EME staff, or TERA police. They’re not under NDA and they aren’t here to keep EME secrets.
  • While council members are selected to join based on their constrictive attitude, they’re not expected to change their opinion just because they’re on the council. We want them to be themselves.
  • Sometimes En Masse asks Player Council members for specific feedback or ideas on an existing aspect of TERA or an upcoming event. In those cases, council member opinions (and any opinions/feedback they’ve gathered from their personal communities) are considered but not always acted on depending on the situation. In general, EME staff will never discuss with a council member something that they would not discuss with any engaged and active player.
  • The Player Council keeps a private Slack chat and forum to help communicate with EME. Typically we discuss things that people haven’t already posted in the TERA forums (in which case we’re already aware and will try to respond in those threads.) We like getting council members from all servers, guild types, and play styles because it helps maintain a variety of voices and opinions to consider which may or may not be represented in the forums.

With all of that out of the way, let me also point out that Player Council members will no longer have little blue icons on their forum avatars. Instead, keep an eye on this post in News & Announcements to see who is on the council at any given time.

It took a while to get this batch of new members selected and invited, and because of that we'll likely be opening up applications again in the near future, so keep an eye out if you're interested in joining.
Here's a list of TERA Player Council members. This will be edited whenever the roster changes. Use this handy list whenever you'd like to reach out to a council member about something. Got a cool event idea? Want to organize a PvP tournament? Message one of them here in the forums or hang out in the public Player Council discord and tell them there.


= Newly added member

Fixed the top post ;)
There is already a thread for this topic.
It’s time to stock up on strongbox keys, because TERA’s strongbox jackpot weekend is back with new rewards!

Beginning after maintenance on Thursday, July 20 and continuing until maintenance on Tuesday, July 25, you can open locked strongbox for a chance to find one of several special jackpots:

Royal Diamond Dragon
Semi-Enigmatic Scroll (×100 or ×500)
Tier 12 Feedstock (×1,000 or ×3,000)
Premium Alkahest (×1,000 or ×3,000)
Spellbind (×1,000 or ×5,000)
Smart Dyad Niveot Structure (×1 or ×5)
Superior Etching Box (×1 or ×5)

The jackpots apply to the following items:

Locked Krysteel Strongbox/li>
Locked Linsteel Strongbox
Locked Norsteel Strongbox
Locked Shadsteel Strongbox
Locked Extensive Strongbox
Locked Spellbound Strongbox
Locked Strongbox
Locked Pocket Pet Strongbox

Don't have enough strongbox keys? Drop by the TERA Store to stock up and save on stacks of 10, 20, and 50 keys!
There are no plans to offer these items by another method at this time (during the Summer Festival or immediately afterward).
Kibeh wrote: »
Just cleared VSHM with through IMS. Solo. As well as everyone else being solo. We all asked in the beginning of the run to make sure everyone queue'd solo. And at least one person confirmed that they were a rookie.

They were all really nice people. And clearing went pretty smoothly. But at the end of the run none of the skilled players got rewards.

A disappointing end to an otherwise lovely experience.

Glad to hear it went well. We're trying to reproduce this, I'll report back with our findings. In the meantime, if anyone has success with this, let us know.
We made some adjustments to the event to include BRHM and AIHM. We also increased the rewards some. Updates are here:


We realize the requirement to solo queue is somewhat flawed, but this is the best we could do this go round.
This is the best thing eme has done in the entire year for PvE Players. If this isnt an "1 week" event, itll give ppl reasons to do HH.
Im waiting for the catch.
p/d: if this is a 1 week only deal, Just 2 or 3 raids will get the reward, bc most raids are still learning the new content (only 1 week has passed). Please dont make it 1 week only

This will be active indefinitely. It's not a one week thing.
Try to avoid creating an additional thread, when there is already one going that is discussing it : https://forums.enmasse.com/tera/discussion/16599/vs-mentor-event
I mentioned this upon initial announcement of the event, but it's worth repeating here:

This event was delivered as-is for us to use if we chose. We can apply it to a specific dungeon and configure specific rewards, but cannot affect the core design.

We're running this largely as a trial run to see how it's received. We'll monitor and collect feedback surrounding this specific iteration of the event and pass it along to the devs. It's possible your feedback might influence some adjustments to the design of this system in the future so please try to provide thoughtful and well-reasoned feedback (instead of insults).
Honestly, the current price of apot dye is an over-reaction caused by taking advantage of panicking people. The interest in dyes is very disproportionate; you have a small group of people who use them a lot and a much larger group who doesn't use them much or at all. (Some people are just sitting on hundreds and hundreds in their banks.) As soon as the announcement happened that they were being removed from the box, enterprising people bought them up for cheap just so they could turn around and relist them at way higher rates. But it's not like supply is actually constrained and suddenly the entire market dried up overnight with no way to get more. People are just milking the situation for all its worth while the going's good, since people are worried that there are no other ways to get them.

And now, with this thread (whether intentional or not), an aim seems to be to crash the market by making people believe that EME is going to intervene and inject new supply, which will cause people hoarding apot dyes to want to sell now before the prices collapse. Will it work...?


It will not.
VSNM event doesnt work.

I did it now, 4 skilled players + 1 rookie in instant-matching and i didnt receive my reward.

Fix it and give me my reward.........

Did you all instance match or did you group up ahead of time?
LYC14 wrote: »
Wait so it means that everyone must enter IMS as solo players and not in a party?

Serey wrote: »
I queued in VSN on my lancer with a priest (skilled) in party. The other 3 dps that were match were all unskilled yet i did not receive any bonus rewards. Does the player in the party Before queue have to be unskilled?

This event's mechanic relies solely upon everyone instance-matching to get the rewards. If you group-up ahead of time, you won't get the rewards. As Yoyama's group showed, only the random player got the reward.

It's not how I would have designed it, but that's how the event we got works. I'm sorry.
Did anyone else experience this / not receive the additional rewards after completing Normal Mode in a party that had at least one unskilled player ?
This is indeed a grave threat to the world of TERA as we know it. Thanks for bringing it to our attention! Even if dyes aren't re-added to Elite boxes, we'll look for some way to get more of them in the hands of players.
Good stuff. Very helpful for new players. Thank you!
We are still targeting 2017 for release of TERA on console. No announcement of a delay was made during the stream.
We're aware of an issue with dual option unlocks resetting following a server transfer. We are submitting this as a bug to the developer but until it's resolved just be aware of this when transferring between servers.
Elins don't reproduce. They're ethereal beings made corporeal.
Kreuziger wrote: »
Would be nice to see brhm added too. :+1:

Depending how this goes, we can run an event in this style for other dungeons in the future.
As mentioned in this recent Thread, there had been an issue with Server Transfers that in some cases lead to character corruption, resulting in a loss of learned Pet Skills, learned Emotes, or sometimes causing learned Crafting Designs to be removed.

Those 3 specific issues now seem to be resolved (going forward) after the July 13th Maintenance, however the characters that experienced the corruption remain unresolved.

In an attempt to resolve the issue for these characters before too much time has passed, we recommend immediately opening a Support Ticket. Provide the following information:

An approximate date of when the character completed the Server Transfer :

The Character's Name and the Name of the Server that character was originally on :

The new Server the Character was moved to, and if applicable, the new name that Character was changed to :

How was the Character effected by from the recent Server Transfer :
To provide a peek behind the scenes on this event, we're using an out-of-box system to run the event and it applies only to IMS, so we unfortunately don't have any flexibility in that regard.
We've listened to player feedback (And Cobaltdragon advocated for the players quite eloquently!). The event has been updated and you can see the changes here.

The tl;dr version is this:

VSNM will get the rewards previously mentioned.
VSHM will get increased rewards to the tune of:

Strong Bravery Potion ×5
Dragon Scale ×5
Noctenium ×1000
Enchanting Bonanza Box ×3

The instance matching is a required function of the tool. It won't work without that. Sorry. That said, even during the event, nothing will prevent players from entering VSHM in their preferred parties or groups. It simply will reward those who try instance-matching.
LesbianVi wrote: »
it seems we will get the nakid beach party this time, Grabs Popo corn B)

We got extra lighting for the stream room so we can tan while we broadcast!
EDIT - Seandynamite has hijacked this thread now that today's stream is over. See his comment made below...
So as discussed on the Twitch stream, I'd love to hear your constructive ideas about what you like to do during the events throughout the year. What is it that you want more of? Please keep the conversation positive - we want to make future events fun for everyone, so let's start gathering ideas. Brainstorm with us!


TERA Product Manager Seandynamite and Assoc. Product Manager Halrath will join me on the air today for some special prize giveaways. The Summer Festival is just beginning and they'll be taking questions about the event and telling everyone about their planning process. Hop in the chat and pose your questions during the stream. Bring your sunscreen!

We begin today at 3 p.m. PDT at https://www.twitch.tv/enmasseentertainment
66ECX7NAN7 wrote: »
If you have two unskilled party members, are the rewards doubled?

No, I'm afraid not.
The Summer Festival will start at 1 pm PDT, as stated on the promo page.

See y'all then!
We didn't make any adjustments to the Claret and Medallion token shops as they were delivered to us except for the addition of the Summer Festival Loot Box.

We just checked their contents and they contain only Slaughter gear and Gate/Vain accessories.

Were SES in the shops in previous years? It's possible these shop's contents were changed...
Thanks for the heads up. We're aware and working on a fix.
Something is stirring in the waves off Castanica, with an insatiable hunger...for a good time!

TERA’s Summer Festival event is back, with the traditional Castanica Beach Bash, the Festival of the Sun in Balder’s Refuge, and a brand-new line of swimwear for 2017.

THRILL! at the splash cannon and watermelon-bashing mini-games on the beach!

MARVEL! at the tarnished grandeur of the temple at Balder’s Refuge!

GASP! at the daring new bronze bikinis and lifeguard trunks in the TERA Store!

DARE! to complete the event quests and daily quests laid out before you!

TERA’s Summer Festival opens Thursday, July 13, and continues until Tuesday, August 1. Miss it at your own peril...
You can contact Tera Online dev tracker at contact@teradevtracker.com - Privacy policy - Tera Online dev tracker is not affiliated with Tera Online or En Masse entertainment.