admonitu wrote: »

Whenever EME or BHS removes RNG per player request, they make the guaranteed cost way higher than the RNG average. There is no Winning with them. You may get away from the dreaded randomness and uncertainty, but you pay much higher for guaranteed success than you would on average with RNG.

Just pick your [filtered] poison. The MMO games like TERA are made by the screw up and corrupted country where people only know how to squeeze as much out of others as possible. We just need to lower our expectation rather than hoping they will meet our expectation.

I just have to weigh in and say this: you are absolutely 100% INCORRECT about your assessment of how items are priced. I can tell you as someone privy to the ACTUAL information about the RNG rates and all the prices that you have no idea what you're talking about. Your statement is only based on opinion and conjecture.

JXE5356AKE wrote: »

seandynamite wrote: »

Xerses wrote: »

Why not just update all three at once. @seandynamite

Because we don't have the time or resources to do them all at once. So I am prioritizing them and getting them done one at a time.

Also, you should understand that NONE of these are a small undertaking. There is a lot to take into consideration when it comes to pricing, items, and long term viability of the shop. I know it might seem like it's just "throw everything in there and put some prices on it" and I wish it were that easy. But it's not.

What's your proposed ETA for one shop?

I assume your question is when do we want to release whichever we do first? I don't know. It all depends on which one ends up being prioritized first. But again as my original post stated, I'm shooting to try to get one per month or one per build done. My hope would be to get the first out in November if we can. We will be slating them in order via the Roadmap page once I have an order nailed down for the first three. Once I have those, I'll post a poll for the next three and slot those in.

Xerses wrote: »

Why not just update all three at once. @seandynamite

Because we don't have the time or resources to do them all at once. So I am prioritizing them and getting them done one at a time.

UdonPasta wrote: »

i miss the standard devilliciose (the cheaper one) from the list? or they boosted the old price of 20 buck up to 40 =x

That one is in Kyra's Potion Shack.

MidokuPasta wrote: »

Oh mighty spacecats ( @Spacecats ) Will we see a return of your chaos this year in the IOD and Freeholds? Oh, how I long to see those Bams spawning sending our world into mayhem and Chaos.

Spacecats isn't ignoring you. He's at Twitchcon this week, so probably won't respond right away.

Don't take it personally.

One of the things I have been wanting to tackle for some time is updating the in-game shops in TERA. As you all know, there's MANY of them. From "token shops" to reward points shops to credit shops, it's pretty overwhelming when looking at it from a high level view. However I have asked that we tackle them, one shop at a time, and perhaps even retire some old shops if possible (and combine items into other shops). We have some preliminary polls from smaller groups of players, and honestly they all fall pretty much exactly in line, but to kick this off with a wider audience, I'd like to ask:

Which of these three in-game shops (the top three from our smaller samplings) should we start with?

Keep in mind, I am not saying we will only do one shop, I'm hoping to get an informed priority order from the community to help organize them. These three were the consistent top three, so they seem like a great place to start. The process of updating a shop will probably fall in a month to month (or build to build) update schedule, and I will add them to the roadmap as we lay this all out.

So let's hear what you think! I'll leave this up for about a week or two, just to make sure everyone gets a chance to weigh in.

Halrath wrote: »

MidokuPasta wrote: »

Halrath wrote: »

After reviewing player feedback, we did add Lilith's Keep (Normal/Hard) and Kalivan's Dreadnaught to the dungeon event. I updated the news post.

Halrath can I ask, in the candy exchange why there are two Boo pets and Two Boneshaker's for very different prices?

Boneshaker 400 Boo 150 Boneshaker 150 Boo 250.

That looks like a goof. Duplicated Boo and 400 Boneshaker is wrong.

I'll look into it. In the meantime, don't buy the expensive one.

We removed it! It was 2 different places entering it into the live store and we removed the extraneous one.

No, that part of the image was from an older event. Getting that fixed right now. The FAQ has the correct list of prizes. Account services items and crafting mats are not a part of this Kyra's event. Sorry for the confusion.

MidokuPasta wrote: »

Halrath wrote: »

After reviewing player feedback, we did add Lilith's Keep (Normal/Hard) and Kalivan's Dreadnaught to the dungeon event. I updated the news post.

Halrath can I ask, in the candy exchange why there are two Boo pets and Two Boneshaker's for very different prices?

Boneshaker 400 Boo 150 Boneshaker 150 Boo 250.

That looks like a goof. Duplicated Boo and 400 Boneshaker is wrong.

I'll look into it. In the meantime, don't buy the expensive one.

After reviewing player feedback, we did add Lilith's Keep (Normal/Hard) and Kalivan's Dreadnaught to the dungeon event. I updated the news post.

Sowen wrote: »

*The Harvest Festival Hall event returns starting Thursday, October 19 at 10 a.m. Find Serena at the Eldritch Academy to do your part. Use Halloween Cannons to repel hungry, hungry monsters, who want all the candy for themselves.*

Is this broke? I can't see any NPC there

Can you check @Halrath

Checking. I think Serena went to Starbucks for a latte. I'll get her back on the job right away.

LesbianVi wrote: »

Add two more dungeons plox. KD/LK

PS: Add some mounts, in anyway thanks for this. No mats should be distributed much right now, and also we have extra event for Halloween, so things gonna be balanced out later on.

Oh, all right. Dungeons added. No mounts, though. Sorry.

MidokuPasta wrote: »

I'm not even seeing the potion thing on my welcome page, I don't even see the halloween NPC..what the heck.

Try logging out, closing your launcher, then logging back in. Send me a message if that doesn't fix this.

c0g wrote: »

https://forums.enmasse.com/tera/discussion/comment/180030/#Comment_180030

@Halrath Where's the Hat of Sweet Dreams? It's not in the list?

It's totally in there. So's the Dapper Vampir's Hat. Swearsies realsies. The FAQ was missing them, but the event wasn't.

StarSprite wrote: »

Can confirm the hat is in the rewards

Nice!

DarkCroft wrote: »

No sweet dreams hat...thought this was supposed to be in here >.>.

Sweet Dreams Hat is in! FAQ is being updated as we speak.

We're looking at/processing the other feedback. While it's difficult to adjust the potion shack rewards on the fly, we are exploring the inclusion of additional dungeons in the event and considering some of the items suggested in this thread as rewards via other means in the near-term future (calendar rewards, etc.)

Kyra’s Pop-Up Potion Shack is back and open for business!

From Thursday, October 19 at 10 a.m. PDT, until Tuesday, November 7, you can once again earn catalysts throughout TERA, then cash them in for spooky Halloween prizes! The Potion Shack will stay open until 10 a.m. PST on November 14, but use your catalysts before then!

How Do You Get Catalysts

Elite players will get five catalysts the first time they log in during the event.

Starting at level 25, you automatically gain boxes of catalysts every 5 levels. These boxes can only be opened by characters of the appropriate level, so open them as soon as you get them. Reapers only get catalysts at level 60 and 65.

Victories in highlighted battlegrounds earns a Potionmaster’s Catalyst Box. See the updated battleground calendar for the battleground of the day!

Killing specific bosses in various dungeons also grants level-appropriate catalyst boxes:

Bastion of Lok—Murdranak
Sinestral Manor—Malgarios
Saravash’s Ascent—Saravash
Cultist’s Refgue—Terkasia
Necromancer Tomb—Kaidun
Labyrinth of Terror—Laknerus
Ebon Tower—Thulsa
Kelsaik’s Nest—Kelsaik
RK-9 Kennel—RK-9
Thaumetal Refinery—Garuuksalk
Thaumetal Refinery (Hard)—Nightmare Garuuksalk

Catalysts are a guaranteed reward for completing the Island of Dawn Vanguard quests:

Hunt Brutal Basilisks
Hunt Brutal Orisks
Hunt Brutal Ovoliths
Hunt Brutal Blondbound Teraliths
Hunt Brutal Fimbrilisks
Hunt Brutal Searing Fangspawns
Hunt Brutal Naga Battlemasters
Hunt Brutal Iron Giants
Hunt Brutal Onyx Hydraths

Prizes for this round of Kyra’s Potion Shack include EMP jackpots, Halloween-themed costumes, pets, dyads, superior noctenium elixirs, and cosmetic accessories. (See the FAQ for the full list of prizes.)

Be sure to use your catalysts before maintenance on Tuesday, November 14, because afterwards any catalysts previously earned or purchased will be erased from player inventories and from the Welcome Window’s catalyst balance.

Now get out there and start brewing!

Akthanakos wrote: »

yea, what about the tera points? were they forgotten?

They were. We're working furiously to get all the Halloween stuff out tomorrow. The reward points will be added during a future maintenance.

Denommenator wrote: »

Bumping this thread as we have an update to share:

Following maintenance tomorrow, the following Vanguard Requests will award Metamorphic Tokens as additional rewards:

Complete Thaumetal Refinery = 540 Metaphoric Tokens
Complete Kalivan's Dreadnaught = 540 Metaphoric Tokens
Complete Lilith's Keep = 540 Metaphoric Tokens
Complete RK-9 Kennel = 1350 Metaphoric Tokens
Complete Thaumetal Refinery (Hard) = 1350 Metaphoric Tokens
Complete Lilith's Keep (Hard) = 1350 Metaphoric Tokens
Complete Sky Cruiser Endeavor = 1350 Metaphoric Tokens
Complete the Pit of Petrax = 100 Metaphoric Tokens

These rewards mirror those offered in K-TERA.

Following our upcoming Kyra's Pop-up Potion Shack event, Metaphoric Tokens will also be added as additional rewards to Island of Dawn VGs (they'll award catalysts instead during the event).

DUDE! Spoilers!

Bumping this thread as we have an update to share:

Following maintenance tomorrow, the following Vanguard Requests will award Metamorphic Tokens as additional rewards:

Complete Thaumetal Refinery = 540 Metaphoric Tokens
Complete Kalivan's Dreadnaught = 540 Metaphoric Tokens
Complete Lilith's Keep = 540 Metaphoric Tokens
Complete RK-9 Kennel = 1350 Metaphoric Tokens
Complete Thaumetal Refinery (Hard) = 1350 Metaphoric Tokens
Complete Lilith's Keep (Hard) = 1350 Metaphoric Tokens
Complete Sky Cruiser Endeavor = 1350 Metaphoric Tokens
Complete the Pit of Petrax = 100 Metaphoric Tokens

These rewards mirror those offered in K-TERA.

Following our upcoming Kyra's Pop-up Potion Shack event, Metaphoric Tokens will also be added as additional rewards to Island of Dawn VGs (they'll award catalysts instead during the event).

LesbianVi wrote: »

Halrath wrote: »

The Kyra's news post should go up later today. Halloween's will go up tomorrow. Cheers.

Would I get my glowing Skeleton costumes?

PS: I can't play much tho, my ping is +500 after patch But want muh costumes

Maaaaaaaaybe...

The Kyra's news post should go up later today. Halloween's will go up tomorrow. Cheers.

Halloween and Kyra's are bothing coming this week.

I wish we could channel the energy of players out there and use it to make the development cycle of the game faster. Unfortunately that's not how it works. A lot of people have been super ready for TERA console to come out, and the developers at Bluehole have been full throttle when it comes to porting the game over, refining the UI, and addressing bugs/glitches. It turns out they need more time to make TERA console 100%, and we're not willing to put out a sub-par game, an untested build, or any kind of 1/2 TERA experience that people won't enjoy just for the sake of saying the game is out.

While I'm saying this as an EME staff member, even for me it's hard to imagine how the developers feel in Korea. This project has been their life for months and months now and yet they still remain committed. They more than anyone - TERA fans, me, ANYBODY - are driven to see TERA console released in the best state possible.

Arwen wrote: »

Cmon, start already! The queue reached the Allemantheia outskirts and risks to burst out

That was an impressive line! Thanks for being so organized, Celestial Hills. You guys helped make an awesome stream. I hope you had fun hanging out

Popo Leesa the Fashion Policia here! IT'S TIME FOR A SPOOKY FRIDAY THE 13th FASHION MAKEOVER!

I'll be visiting Celestial Hills, capitol server for all things good-looking. We will meet in Alamantheia, home of TERA's most fashionable people. There, I will ask that you line up at the place you see me standing above. Wear your spookiest and most fashionable garb. I shall INSPECT, I shall JUDGE your spooky fashion... and then, folks, we'll give you a spectacular make-over that will curl your toes and raise spirits from the grave!

Tune in from 3 to 4 p.m. PDT, Friday the 13th, and get ready for a special raffle for everybody participating in the Twitch chat! https://go.twitch.tv/enmasseentertainment

We're talking with Bluehole on the reasoning behind these tokens in Korea, whether this is intended as a temporary event or not, because the fact is that they could have included these bonus rewards as a part of our update, but them not being there tells us we want to get more information first.

Only three days into the new gear progression system, the TERA team feels like in many ways this is a fresh start to set rewards in a way that makes sense for enchanting going forward. It's no secret that NA has always been, by far, the region that dishes out the most enchanting materials to players. Whether or not that attitude has always improved the game (we think it has in a lot of ways), it no doubt has come with some consequences when it comes to the stability of the economy.

TL;DR - We're going to chill out before acting with bonus rewards until the new gear progression has been around for a bit, and talk with the devs in the meantime. There's obviously stuff to learn from both KR's implementation of the revamp and the feedback from our own players.

The jackpots were stopped because the rewards were balanced out for the old gear system. Now that the new materials are out there and people are dismantling and enchanting their new stuff, the TERA crew is going to wait before just blindly continuing the old system with updated rewards.

Sd123as wrote: »

Halrath wrote: »

Customer support has a handy little guide here.

Would it be 6 accounts per IP ? And would there be a way for support to manually reset it?

You should be able to access any of these Accounts after a 24 hour period has gone by, and as long as you remain under the 6 Accounts Accessed per 24 hour time frame, you should no longer see this error going forward.

Unfortunately, if it is currently blocking access to a particular Account, there is nothing our Support Team can do to resolve it until the time frame has past.

Customer support has a handy little guide here.

TLX wrote: »

One guy on this forums says: beta on December of 2017,release January of 2018. Is there any proof of that??? Where is the source???? Please any info should be wonderful cus i'm waiting to the game on console since the announcement. Thanks.

During PAX West, the message I was sending demo participants home with was:

- Beta before the end of the year
- Full release early 2018

This is still the plan, but it is subject to change. Console development is hard, as it turns out. Myself and the Marketing/Community teams met earlier this week and we worked on a rough communications plan for the next 4-8 weeks, so you can expect to receive some updates regarding the project in that time frame.

Confirmed. Details coming next week.

The change to the new gear progression necessitated we go back and update all our loot box products. We viewed this as an opportunity to standardize the contents of these boxes and our hope is the enchanting materials contained within them will provide similar, if not increased, utility over the old boxes. I can also confirm, as some have already alluded to, that this transition did not negatively impact the chance to earn the jackpot item from any one loot box. We simply replaced those items that were no longer relevant to include and left the jackpot product untouched. We felt this was only fair to existing owners of these boxes (players that might have existing loot boxes in their inventory or Item Claim).

I'll look into this with the TERA crew and see if we can get an answer tomorrow.

Sorry but the ticket system is already equipped to handle your case as quickly as possible. Please don't create forum threads about support tickets you're waiting to hear back on.

Hey guys, as far as we're aware there's a discrepancy between the conversion rates in the original chart (which we got from Bluehole and passed on to EM to use in their guide) and the actual dismantling results for Talismans, Badges, and Banners. Nothing has changed about these rates between this morning's brief uptime and now.

Check out this comment by Denommenator.

Those three items turn into Metamorphic Emblems instead of Etropic. The numbers are higher, but stuff also costs more in the Metamorphic shop. If you have info about possible abuse of the shops please post it here. As far as we know these are working as Bluehole intended.

EllieChu wrote: »

Peachball wrote: »

I personally appreciate the time taken to make my experience more enjoyable. Just saying...

they took down the server because an item sold for 10k gold instead of 1k gold, and dragon scales not being in some vanguards.

We'll sort out vanguard request rewards later, they don't require a server restart.

Servers are now live. Our sincere apologies for the wait.

Quick update - three items appear to have been changed by the developers. We're getting the correct info to the EM crew now so the guide can be updated. Basically Talismans of Lakan, Badges of Loyalty, and Lakan's Banners actually dismantle into Metamorphic Emblems, NOT Entropic. The rates are significantly higher as well (but mind you things also tend to have higher prices in the metamorphic shop vs the entropic shop).

Babbelsim wrote: »

Denommenator wrote: »

We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

EDIT: And SingleBear too!

@Denommenator will there be a small roll back seeing as people got loads of tokens from the convert error?

Here's what we found as it relates to the dismantling rates of the following items: Talisman of Lakan, Badge of Loyalty, and Lakan's Banner.

It was communicated that these items would dismantle to 400, 240, and 80 Entropic Emblems, respectively. In fact, this is not true and appears to be a mistake in our build notes. Instead, they convert to 4,800, 2,880, and 960 Metaphoric Emblems. This appears to be the intended design based on our analysis of the game files and the (incorrect) documentation we received.

We'll be up in less than 30 minutes, very likely much sooner than that. Apologies for the lack of communication the three of us on the TERA team were running around, investigating errors, and pushing fixes.

EDIT: And SingleBear too!

https://essentialmana.com/token-shop/

Yes! Once the dust settles from getting Arsenal out the door, I am personally going to take a look at tackling a few things, including updating Elite Status and what you get for it.

Thanks for bringing it up, and I'd love to hear other ideas of things y'all think would make Elite more valuable to you.

The Arsenal patch notes are live!

Yes it's a pre-patch for tomorrow's update. It's a big one so starting now will save some time once the update goes live.

JasonTERA wrote: »

seandynamite wrote: »

FYI the numbers you all saw in the build on Friday were in a test QA build and were the Korean numbers, NOT the NA token shop prices. As I had said in my original post about the information being released, the prices and dismantling rates for our territory are unique to our territory due to the amount of material in the economy already.

We will not be releasing the token shop prices until during maintenance tomorrow morning. So close now, folks. Your patience is appreciated.

Interesting..

1) You showed WRONG token shop info while streaming
2) You DID NOT SAY anything that the shop is just a TEST
3) People were confused and complaining for 3 days.
4) Now you said it was just a test, not the real version.... ONE DAY before the patch

Please think about how you were causing a super confusion by your stream + NO COMMENT + today's comment.

tbh, it sounds like.."Oh we didn't know that, we just got patch from BHS. But we can fix it before patch so let's try to hide our incapability."

It was stated a few times that the server we were showing the update on was a test environment. In fact Scott-James talked in length about how the character was recreated on the test environment to mirror his live character, but there were still some differences.

We showed token shop contents at the request of the Twitch chat so everyone would know what the names of materials were, and though it turns out the pricing wasn't the same as the live build will be (and these prices were not called out, merely shown as we reviewed the process), these tokens aren't even in the game until tomorrow so the information didn't affect anyone's process.

Again, the focus of the stream was to educate people on the mechanics of the new enchanting system and give folks a first look at the revamp.

Equitas wrote: »

@seandynamite Now that you're here, can you restore my post?

Restored. The spam filter did catch it but it should appear now.

FYI the numbers you all saw in the build on Friday were in a test QA build and were the Korean numbers, NOT the NA token shop prices. As I had said in my original post about the information being released, the prices and dismantling rates for our territory are unique to our territory due to the amount of material in the economy already.

We will not be releasing the token shop prices until during maintenance tomorrow morning. So close now, folks. Your patience is appreciated.

Bellatrixie wrote: »

The Hat of Sweet Dreams is one of the best hats in the game, and it has been unavailable for years.

It used to be obtainable with Agnitor credits from the old Nexus, then it got moved to the Federation Bills store. It mysteriously vanished one day without warning, and has never returned.

PLEASE PLEASE EME, make this hat available again for Halloween!!!

By your command.

There are PLENTY of threads for this.

Conversion rates and token shop prices will be published when maintenance begins on Tuesday, 10/10. Not before.

Obviously, it's Twists Hard.

Sowen wrote: »

Because he have to choose the rolls again (new system).

When he does and apply the rolls he choose, you're going to be able to use it. (And prob the name Enigmatic will be gone)

Yup

Re-tested, this time without creating the item as an awakened item.
[img]

Today's the moment you guys have been waiting for!

(Especially @LesbianVi, leave us alone now damn you!)

The new gear progression update is about to hit (Tuesday, October 10), and there's some important information to share about how the new enchanting and upgrade system will work, what materials you'll get from where, and what to expect on day 1. You have all hopefully checked out EssentialMana's Gear Revamp Guide that went out yesterday. This was a collaboration project between EME and EM (with more in the future, we hope) and should be a huge help in getting caught up. Our stream today should be a good verbal explanation to accompany that guide.

I'll be joined on the air by Scott-James today. I'll serve as your usual host, and he will be our information expert. Scott-James is on the En Masse writing team and was the primary for localizing the update.

Because today's stream is a bit different, we won't have an item code or any raffles today. The sole focus will be preview and education.

The show begins at 3 p.m. PDT right here: https://go.twitch.tv/enmasseentertainment

Apologies for that. Demoros didn't want to play nicely with others. Such a diva.

It should be running fine now and I reset the dungeon.

Ah! I'll give it a try.

There is an issue with the event. I'm resetting it and should have it fixed in a few minutes. I'll update the news post afterwards.

@SingleBear tested it and found that this isn't an issue in our version of the build. Should be good to go next week.

RKC wrote: »

Im soo confused and scared of the upcoming revamp

I really suggest you watch the livestream today if you can; I think it will help a bunch. I was scared too, tbh, but after Scott walked me through it all it actually made WAY more sense to me than the existing enchanting systems and gear chase.

Also, @Spacecats makes fun of me for writing posts like I write emails. I think I'm in the right. What do you think?

Howdy!

Today a few things have gone live I wanted to bring to your attention. The Arsenal page was updated with super high level information about the updated gear progression system going live on Tuesday, October 10th here: http://tera.enmasse.com/arsenal#gear

Also, Essential Mana has posted 2 far more in-depth guides (that will only get more and more updated as the build launches next week) on:

Gear Progression
https://essentialmana.com/gear-revamp-guide/

Crafting Revamp
https://essentialmana.com/revamp-crafting/

Tomorrow, on the weekly Twitch livestream, Spacecats will be joined by Scott James Magner, one of our EME gurus that will give us all a hands on walkthrough of what this all will mean!

We're getting excited to finally get this released to you next week!

-seandynamite

The promo page revealed the outline of the new system. Spacecats is going to do the walkthrough tomorrow. Sorry for the confusion.

LesbianVi wrote: »

Halrath wrote: »

LesbianVi wrote: »

Abaddonoffire wrote: »

Rxkt wrote: »

echelon masks are a thing of the past and should stay that way
shows who are the veteran or at least older players. i like it

why does every game have this sort of person? i will never understand why people want to just get rid of past skins in a game.

Those masks weren't cosmetic by nature, they were achievement items, people worked for those masks, specially Exarch mask. They shouldn't give them away under any other circumstances, only doing alliance. I don't know why you people can't understand this. It is like I get a shinny Title that people got from doing VSH and HH from a 4K EMP loot box.

Rest assured, they will not be part of Kyra's. Those are trophies, not costumes.

Thanks, off-topic, We get more details today about gear progression, cause Arsenal page is kind updated, or we see more details with tomorrow stream?

Tomorrow's Twitch stream will have more of a walkthrough session, I believe. You'll see how things work and get a clearer picture of the new system.

LesbianVi wrote: »

Abaddonoffire wrote: »

Rxkt wrote: »

echelon masks are a thing of the past and should stay that way
shows who are the veteran or at least older players. i like it

why does every game have this sort of person? i will never understand why people want to just get rid of past skins in a game.

Those masks weren't cosmetic by nature, they were achievement items, people worked for those masks, specially Exarch mask. They shouldn't give them away under any other circumstances, only doing alliance. I don't know why you people can't understand this. It is like I get a shinny Title that people got from doing VSH and HH from a 4K EMP loot box.

Rest assured, they will not be part of Kyra's. Those are trophies, not costumes.

The “Arsenal” update is right around the corner, bringing big changes to the gear progression in TERA. To help players prepare, this weekend we’re running a double enchanting event and highlighting the Demon’s Wheel!

Starting Friday, October 6 at 10 a.m. PDT, and running until maintenance on Tuesday, October 10, enchanting your weapons and armor to +12 is easier, thanks to our enchanting event!

Sadly, Demoros and his Demon’s Wheel are going away next week, so we wanted to give all the gamblers some extra shots at prizes. Winning the Demon’s Wheel dungeon gives you a chance to get:

Starglow costume loot box ×1
Obsidian Airwolf loot box
Angora Air loot box ×1
Dyeable SWAT Locker ×1
Superior Noctenium Elixir ×1

Take a run at the Demon's Wheel and see if the luck of the Sky Whale is on your side!

Hey all, thanks for all of the feedback.

As noted in today's announcement, while some details have been revealed, we haven't talked about full details of the crafting system yet. From Seandynamite's post today:

"Alone, these conversion rates do not paint a full picture of the changes rolling out with the patch next Tuesday. The token shop prices, the amounts of materials that tokens are exchanged for, the different materials needed for enchanting, and other details of the new system have not yet been publicly shared in an official capacity by En Masse Entertainment."

We're going to be going into greater depth later this week. If you have reservations, please stay tuned for more info. If you missed the latest announcement, you can read it here: https://forums.enmasse.com/tera/discussion/18001/statement-regarding-yesterdays-release-of-dismantling-rates

Congratulations to our 3 big monthly winners!

Winner of 3rd prize (25,000 EMP):
Nemuui (CH)

Winner of 2nd prize (50,000 EMP):
Xoviar (CH)

Winner of 1st prize (100,000 EMP):
Tolerable (MT)

Excited for you all!

After reading the responses to our post yesterday containing the dismantling conversion rates for enchanting materials post-patch and the controversy surrounding the early leak of this information, we felt it necessary to clarify a few things:

1. The information provided to select individuals was granted for the sole purpose of aiding content creation in the form of guides and was not intended to grant a competitive advantage.
2. This information was not distributed with the intent of soliciting external feedback, which is why it wasn’t put in front of the TERA Player Council. The new gear progression system is complex and has far-reaching impacts on TERA’s economy. The conversion rates were provided by the game design team and were arrived at based on the volume of materials in our economy in order to align it with the intended design of the new gear progression system.
3. Alone, these conversion rates do not paint a full picture of the changes rolling out with the patch next Tuesday. The token shop prices, the amounts of materials that tokens are exchanged for, the different materials needed for enchanting, and other details of the new system have not yet been publicly shared in an official capacity by En Masse Entertainment.

It is unfortunate that this information was exploited by some individuals for personal gain. We understand the implications of this and will be launching an investigation in order to identify those players that may have benefitted and take appropriate action. Any resulting action that we decide as a result of this investigation will not be shared with the public. This is in line with our policy of only discussing disciplinary actions solely with the account owners for privacy reasons.

Today, we met to discuss the many ways this went awry of our intentions. Our sharing of this information with community members was well-intentioned. The goal was to provide a recognized community outlet official information to kick-start a working relationship in an effort to provide the community more comprehensive and helpful guides--content for players, created by players, with official support from EME.

In doing so however, we were perhaps a bit overzealous in that we failed to put in place the necessary precautions that would prevent this information from being abused. In the future, any partner will be required to commit to a non-disclosure agreement before sensitive information is shared with them (as is our usual practice). In addition, sensitive information of this nature will no longer be distributed until immediately before release of the relevant content. These small adjustments in our approach to user-generated content could have prevented a lot of the issues that the community (rightfully) had with this specific release of information.

We will be posting the full details of the new gear progression system this coming Thursday to the Arsenal promotional page. This will be followed by a Twitch stream on Friday where the system is discussed at length and we take questions from the community.

Thanks,
The TERA Team at En Masse

Hi there, everyone. This post has gotten a bit out of hand. We'll be making an official statement on this later today, but in the meantime, I'll be closing this thread.

Hi there! We've got a statement on this very topic coming out later today. I wanted to give you all a heads up to look for that coming this afternoon before this topic proceeds further. In the meantime, I'll be locking it.

Hi there! We've got a statement on this very topic coming out later today. I wanted to give you a heads up to look for that coming this afternoon before this topic proceeds further. In the meantime, I'll be locking it.

LesbianVi wrote: »

I really like to be able to get Glowing Skeleton costumes with direct purchase, I need them for my Reaper and Ninja.

I will see what I can do.

No, those won't start for a couple of weeks. Next week is all about the Arsenal update.

Manjuh wrote: »

So EME doesnt wanna speak about this leak and exploit and players who got rich with it now?

Any results from any investigation into what took place wouldn't be shared publicly anyway. Again, remove the tinfoil hat. Conspiracy theories are incorrect.

Remove the tinfoil hats. As I stated in the original post, EME did not create these ratios; nor did any players. The conversion rates were created by the BHS design team BASED ON THE AMOUNT OF MATERIAL IN THE CURRENT ECONOMY. NA TERA players have A LOT MORE materials in their possession than the other territories, by incredible amounts.

Again, let me repeat that for anyone that doesn't understand:

EME did not create the conversion rates. The BHS design/dev team did and passed it along to us, and today we passed it along to you.

Danbeas wrote: »

Yeah, this just killed the game to me. I'll watch Friday's stream to see if they say how much everything costs. But I'm seriously thinking of uninstalling because most of the stuff saved has become borderline worthless.

Think about the conversion this way - it's going to be the same for every player, so your progress in the game related to everyone around you will stay the same related to the time/effort put in. If player A has saved up 10k T12 Feedstock, but player B has been doing dungeons every day, playing like crazy, and saved up 30k T12 Feedstock, player B will STILL have 3x as much enchanting material as player A once they're converted into emblems.

The gear stats will be slightly different (and in some cases better than the old gear), and the amount of material needed to attempt a single enchant will change, but the playing field is still the same from player to player.

Hey all. Please see Seandynamite's post about this.

The project to make a complete guide for the gear revamp is ongoing despite today's hiccup. Collaborations like this always come with risks, but we're still looking forward to the final result and we don't want to let things like this interfere too much when it comes to working with members of the community to do awesome things.

Now that the conversion info is up for anyone to see, help spread the word and link to Seandynamite's post to those who might be interested in seeing it. I'd also like to ask you guys to respect those in the community that contributed to this project. Please don't seek out or hound those who may/may not have leaked or had info leaked to them. Thanks.

Greetings!

At the end of last week, we shared some documentation and information regarding the upcoming gear progression changes with select community members with the intent that they could help us build more comprehensive and player-friendly guides that can be linked to in an official capacity by En Masse through the TERA site. This is a new kind of collaboration that we’re excited to work on and we think it will benefit all TERA players. Unfortunately, some of the information from these documents was leaked to a wider audience than originally intended. In the interest of transparency and making sure that there’s a level playing field out there for everyone, I am sharing the dismantling rates for NA TERA today.

I’ll explain a few things in short here, but know that there are more in-depth descriptions coming to you later this week.

• Our dismantling numbers (as I pointed out in my Twitch Q&A) are very different from all the other territories. These rates were created by the design team based on the amount of existing materials in our economy. Prices in the Emblem shops are different as well.
• Entropic Emblems – what are they?! These open one of the new shops that you can access to buy enchanting materials. Dismantling these older materials will give you Entropic Emblems.
• Some items in the list have the word “Depleted” in front of them. These items can no longer be used for enchanting or crafting – they can only be dismantled. In their place are new items that can be used for enchanting or crafting.

On Thursday and Friday of this week we will be sharing more information, including a complete video walkthrough of how the new enchant and upgrade system works, and what it will mean to you before and after the patch goes live next Tuesday, October 10th.

Thanks so much and see you later this week!

-seandynamite

Congrats to the final daily and weekly winners! Tomorrow morning we will draw the monthly winners!!!! Good luck to all!!!

All Hail the Skywhale

LesbianVi wrote: »

Explaining next gear progression I hope

No that's next week.

LesbianVi wrote: »

I am really trying not to be rude but BHS too dam stupid, this system is the worst thing I have seen in any games. Absolutely wastes your time, you won you get a jackpot, so what? what about when I lose the game I get absolutely nothing, then what is the point of this crap and when I win I get nothing then what is the point here again?

I mean for how long our feedback gonna be ignored? PVP is dead and now killing BGs for this God awful system, Keep the jackpots, I won't waste my dam time with this crap.

That is what I got after 140 mins of playing Kumas and two Bonanza Box added to that, and now tell me if this is OK in your book and wasting your players time and slap them in the face is OK by BHS, then I think all players that are interested in PVP even a bit needs to reconsider playing Tera. I am seriously pissed at how unappreciated we are to BHS and EME, I mean all games making playing the game worth the players time, BHS just wastes your time and we have to go with it because they are so stupid at running their game? and in the end gotta get some overpriced cosmetic item as the reward for playing Tera.

I am done with BGs, and no I don't think I am the only one, look at your game it's a ghost town, everyone has a limit, NA community's limit is just coming and still we are being ignored and our feedback is nothing.

I can't go into too much detail here, but let me try to address a couple of things.

1. We understand that PvP is being harmed and that frustrates players. It isn't what we want either and we have tried to push back with Bluehole and get more positive development for PvP content. We have been arguing and advocating for improved BGs, leaderboards, and better rewards.
2. With the Arsenal update, all of the battleground rewards will get new components, items that will be useful to you no matter your gear or enchantment level.
3. There are more changes coming to PvP and battlegrounds. We can't put them on the roadmap yet, but they are coming.

Next week, we'll be releasing more information about the new gear progression system. I believe Spacecats is also doing a Q&A during his Twitch stream next Friday. No one wants players to have a frustrating experience and we are making changes. I hope you'll find v61 an improved experience.

Today we meet.

1-3 p.m. PDT. All servers. https://go.twitch.tv/enmasseentertainment

Nyanta1177 wrote: »

Not sure if anyone caught this, but why does the event banner for kumas/iron battleground have one half showing gridiron?
Seems like a small mistake there or the designer not knowing the game, or is the event meant to be for Kumas and gridiron and the text of the post wrong?

The text is totally correct. Our graphic artist made a booboo and is being teased mercilessly about it.

Have fun in Kumas Royale and Iron Battleground this weekend.

We continue to press for an update on this. Alas, there's been no fix to the bug yet.

We are aware of the use of gems in the new enchanting system. For now, we want to see how battlegrounds perform after Arsenal launches. If highlighting becomes necessary, we'll probably do that, but we're going to hew more closely to the materials structure set forth by Bluehole. We may consider other rewards to help boost PvP engagement.

Congratulations to Heleh (CH) and Dark.Keyden.Eliza (FF) for winning the daily drawing! This is the final weekend to enter Mystel's Magical Mystery Mega-Drawing! Good luck in the hunt for the grand prizes!

We’re throwing some extra spice into the battlegrounds this weekend, highlighting Kumas Royale and Iron Battleground!

Starting at 10 a.m. PDT, Friday, September 29 and running through 8 a.m., Tuesday, October 3, victory in either battleground will earn you:

Talisman of Lakan ×1
Lakan's Banner ×2
Badges of Loyalty ×2
Enchanting Bonanza Box ×1
Practical Armor Armoire ×1

These items will drop at more generous rates.

The regular battlegrounds on the calendar are still highlighted, using their regular rewards. This is a special highlight so revisit Kumas Royale and Iron Battleground, mark some achievements off your list, and get rewarded for it!

GlitchyTrash wrote: »

Thank you so much for the extra 3s days!! I'm sure the people who queue it appreciate it since it tends to die with no highlighted bgs c:

You are most welcome. Your player council advocated for them!

Through October 9, battleground jackpots will start at 10 a.m. PDT and end at 9:59 a.m. PDT the following morning, when the highlighted battleground switches to the next one.

Here’s the schedule for October:

October Battleground Calendar

Talisman of Lakan ×1
Lakan's Banner ×2
Badges of Loyalty ×2
Enchanting Bonanza Box ×1
Tier 12 feedstock ×50

The October 10 maintenance launches the Arsenal update, which features a new gear and enchanting system that necessitates a change in battleground rewards. This new system also affects our PvP landscape, so to better track how the new system works, we will not be highlighting battlegrounds for the rest of October.

This isn’t to say there won’t be highlighted battlegrounds in the future, but for October at least, battleground rewards will be distributed normally.

Kuronoe wrote: »

I already tried all these steps, but it did not solve.

It was running normal until yesterday's update.

There are several people with the same error in forum.

Then you should definitely submit a ticket and troubleshoot with customer service.

Kuronoe wrote: »

Is this what is causing the error that several people are having?

"Unable to download Manifest"

No. That is invariably a software conflict on people's machines. I linked to this guide in the other thread.

I checked support.enmasse.com and found this guide.

See if that helps you. If not, you should submit a ticket to have one of our customer support team walk through troubleshooting with you.

Our service provider will be conducting an emergency maintenance at one of our data centers starting at 8 p.m. PDT on 09/27/17 and ending at 2 a.m. PDT on 09/28/17.

During this maintenance you may experience intermittent service interruptions. We apologize for any inconvenience caused by this maintenance."

This is the final week! Today we announced the winners from this weekend and the weekly winner, but this week will be the last week - you have until 11:59PM PST on Saturday, September 30th to get your entries in for the daily, weekly, and grand prize monthly rewards!

AV is back up again. Sorry for the interruption!

kubitoid wrote: »

what about those who dont play on weekends? monday. excellent day for event. 15 min 1shot some tuwangi for 5k SES. i will partake 439%

I'm planning on Friday through Monday. Fear not.

We're aware of the outage with AV. The operations team is on it!

T5P669R3CF wrote: »

when does Phoenix mount comes out though (if it's on stream, im only seeing closers gameplay)

We haven't shown those off yet but they're on the way. IMO it should be on the roadmap as well.

seandynamite wrote: »

@Halrath is boring.

It's true. More vanilla than vanilla.