TERA Online dev tracker
Spacecats (Community Manager)
I'll mention this to Noesis. It came up when setting up the initial jackpots but I think we should revisit the idea. Thanks for the post, Xandervb. :)
LancerJiva wrote: »
Grievuuz wrote: »
Is it me or did they nerf the heck out of regular common/uncommon/rare mongo spawns? My frequency of finding these have been abysmal today, compared to the last 3 days :/

Nope thats your normal spawns, if you're lucky to find one, it'll most likely drop a mote anyways. IMO they should make the spawn rate similar to the Neon Mongo event with 1 guaranteed catalyst as a drop and make the loot parcel mailed to everyone in a raid.

What you're proposing would result in an insane influx of catalysts, enchanting mats, accessories, etc...

Imagine 30 people hunting one area for 7 hours and getting a catalyst any time a single person killed a Mongo. Not only would it encourage people to afk and not actually participate in the event, it would encourage people to run multiple accounts like gold farmers.

I know it seems like you must have a 100% mote drop rate when it comes to Mongos (from your comments I honestly can't tell if you're participating in this Mongo event anymore, LancerJiva), but the event is designed to compliment Kyra's Pop-Up Potion Shack, not serve as an end-all source for getting +15 ambush. Some minor adjustments might be made before Feb 28, but nothing as extreme as what you're describing.
Grievuuz wrote: »
Is it me or did they nerf the heck out of regular common/uncommon/rare mongo spawns? My frequency of finding these have been abysmal today, compared to the last 3 days :/

No, the spawns haven't been reduced. Have you been staying in the same area and channel, or mixing it up between channels? It's possible for more Mongos to spawn in the same channel after being hunted in another one. So for instance if Basilisk Crag channels 1, 2, 3, 4, and 5 get heavily hunted, channel 6 may end up getting a lot of respawns which stay safely un-hunted until people swap to that channel. The distribution doesn't stay 100% equal.
Hey roxxapoxx we appreciate the feedback on the event, but please don't create duplicate threads. Here's the thread where we'd like people to give their Mongo feedback:

Hey all, just wanted to briefly comment that we're keeping an eye on your feedback over the weekend and we appreciate your thoughts on the event. I also wanted to mention that there have been multiple threads about Mongo feedback, and I've merged them all into a single thread to keep the forums more organized. If you want to contribute with your own feedback (positive or negative) please leave it here for the TERA team to consider.

Ardire wrote: »
you call your significant other bumbeetle? O.o

Aimovera wrote: »
Honestly, they could've just started it at 12PM (midday). Then EU and NA would both be able to participate in the event.

Because this Mongo event is set up to support Kyra's Potion Shack, we wanted to run Mongos for a limited window. 3 p.m. PST is 11 p.m. GMT, so players in EU with more or less typical daily scheduled should still be able to catch the beginning of it. There are quite a few regions to consider for TERA, but of course we are the North American publisher, so we will always lean towards times that favor NA players.

In the case of additional time windows, we tried that last Mongo (Neon) and still got a variety of complaints. So in other words the time slot thing is a bit of a balancing act and we want to see how this one goes before making more decisions. We want to go with a method that benefits as many players as possible without running the event 24/7 (which would be OP).

Today on the weekly TERA Twitch stream, we explore the wonderful world of Mongos! TERA Mongo: Catalyst will begin at the same time as the stream, and while you're out there searching for adorable catalyst thieves, I'll give a few hunting hints that will be worth your while to hear ;)

The show starts at the usual 3 p.m. PST right here: https://www.twitch.tv/enmasseentertainment
LancerJiva wrote: »
Last mongos (Neon Mongo) there was a listing of possible drops from each one @Spacecats

True, but this time they pretty much drop catalysts with one exception - common and uncommon Mongos can also sometimes drop Strong Bravery and Strong Canephora Potions.

TERA Mongo: Catalyst has arrived, bringing even more ways to hunt down precious rainbow-flavored components to spend at Kyra's Pop-Up Potion Shack!

See the full announcement here:
Moonzie wrote: »
Hey, waiting one more day is worth it if we make sure everything is correct before pressing the button for it, lol.

That was my thought! Thanks for your patience, everyone. I know you're all eager to see how this next event plays out.
LancerJiva wrote: »
You said thursday :|

It's true, I did say there would be a news post today. There's been a delay. Sorry for the inconvenience.
Xplato wrote: »
Spacecats wrote: »
Xplato wrote: »
inb4 it's NEXT THURSDAY.

normally I would defend EME, but if they do that [filtered], it's not going to fly.

Everyone knows Mongos don't fly, Xplato.


Hmm, do you mean CLAP CLAP CLAP like this...


... or like this?

Tipanni wrote: »
You said you were gonna announce details about it last week that this day we will get it, how could you Spacecattsssssss betrayed US :cry:

I know :/

Nothing will stop me from pushing the button tomorrow. NOTHING!
It's true I can't commit to saying anything about Fraywind right now except that we intent to continue running power hours and jackpot events for it. We've heard your feedback and have passed it along to Bluehole (multiple times, it's an ongoing discussion as new TERA builds are created). While there are some potential solutions coming down the line, I have no guarantees to give you or any timeline to hint at. Sorry I can't provide more.

Regarding community communication... sometimes the answer is "no" or "not yet" and I realize that sucks for people hoping for specific game changes. I get the criticism, but at the same time realize the communication people are actually looking for is "your wish is 100% granted" and as of right now that's not the case.
Geletron wrote: »
The process of claiming catalysts is annoying. There are a few reasons why it works this way:

1. Potion shack is a bit of a hack. We had to re-purpose an Elite Status voucher so there would be an item in game that you could use to gain currency. It isn't ideal, but we wanted to find a way to reward people in game.
2. All the extra pop-up windows are shown because we are using a hacked Elite Status voucher for the catalysts.
3. It turns out Elite Status vouchers and catalysts don't work correctly when they are rewarded in stacks (we found this out the hard way during a past event). We decided to make them non-stackable to avoid breaking the system and to encourage people to use them instead of hoarding them.

Now I'm a little embarrassed because MACHINE LORD GELETRON and the Platform team also deserve a shoutout. The way Kyra's Pop-Up Potion Shack works in the game is all thanks to their hard work implementing it. In fact I'm pretty sure the new red enchanting crystal was their idea, and wouldn't have been possible without their work configuring the potion shop. Thank you GELETRON!
Congratulations you guys! :dizzy:
Xplato wrote: »
inb4 it's NEXT THURSDAY.

normally I would defend EME, but if they do that [filtered], it's not going to fly.

Everyone knows Mongos don't fly, Xplato.
No, the event news will drop tomorrow before the Twitch stream, and I'm planning a special activity on air to go along with it. There were a few adjustments that had to be made to get things just right. I decided it was better to wait and test things to make sure players have a good time rather than risk disappointing you guys.

Full disclosure, this is ENTIRELY NOESIS'S FAULT.

...just kidding, he's off the hook this time :pleased:

I'll direct all the thanks (and other feedback) in this thread to TERA Product Manager Noesis. I was able to help him plan this Kyra's, but he's the one that put in the stressful and late-night work hours required to get the Pop-Up Potion Shack ready for potion brewing business in time for Valentine's Day. <3
We're checking on the people who won Niveots and x150 T10 Feedstock and our plan is to deliver their reward later. All items should be delivering properly from this point on.
LancerJiva wrote: »
Spacecats wrote: »
LancerJiva wrote: »
Babbelsim wrote: »
thank you @Spacecats \o/

Thanks for what? he didn't do anything. lol.

This morning it still started at 8 a.m. while we were in maintenance, but it will still last until 1 p.m.

BTW power hour ended at normal time 8 minutes ago. Just finished a fwc and got normal credits. It no longer says its active on active events either. @Spacecats

I'll investigate why this may have happened. This was something I personally set up to extend until 1 p.m. and looking at our server settings there is no reason why it would have turned itself off. I apologize for the missing power hour and I'll make doubly sure it doesn't happen for following Tuesdays even if it means removing and rescheduling those future times. Thanks for following up on this LancerJiva.
Saleron's should now give loot properly. Because there are 3 potential bosses at the end, it looked like only one of them (Valtryssir) was giving out catalyst boxes. Now all of them will :)
Kourrin wrote: »
I just used 5 catalysts on a red crystal from Kyra. Said my reward was a "Swiftly Grieving Niveot" however I received no reward. I have checked item claim, parcel post, and restarted Tera and Launcher with no sign of any reward.

This is an odd case I don't want to risk overlooking. Has anybody else won a Niveot from Kyra's that failed to deliver?
Everything is set now. All new parcels will properly deliver catalysts. The existing ones, unfortunately, are a lost cause and will remain unclaimable. Sorry for the inconvenience there.
We've made progress! Within the next 45 minutes, level up rewards will be reinstated and anybody who reaches a level-up milestone will get a proper delivery. Unfortunately if you leveled up between this morning and the time this is corrected, you've missed out on a few catalysts. The plus side is that the event is just getting started so there are still plenty of ways to brew potions between now and Feb 28.
We're recreating the level up rewards so they hopefully deliver correctly. If you're reading this and you're on the verge of leveling up and getting a catalyst reward, go have a dance party somewhere for like an hour while Noesis and I troubleshoot.
Natthan wrote: »
Now answer me. Would you invite someone in these conditions to make a LKNM with you?

Well maybe if they were my guildies. Everyone needs a little help sometimes!
LancerJiva wrote: »
Babbelsim wrote: »
thank you @Spacecats \o/

Thanks for what? he didn't do anything. lol.

This morning it still started at 8 a.m. while we were in maintenance, but it will still last until 1 p.m.
Catservant wrote: »
This is AWESOME. I can't wait! I look forward to the Mongo announcement, too!

Please, please let there be an announcement and not just random. Please (begs).

Look for an announcement Thursday giving details. It won't be random!
Catservant wrote: »
Yuxibr wrote: »
What is the special annoucement?
My pc is broken and i can't watch the stream on my cell phone. :/

Kyra's potion shack is coming back in a modified form 2-14-->and catalysts will drop in a Mongo event! They've apparently been working on this for months.

Well I wouldn't say it took months to make happen, but we've definitely been anticipating doing it in time for Valentine's Day. <3 <3 <3
The Power Hours have been bumped for every Tuesday to account for maintenance. It will now run from 10 a.m. to 1 p.m. PST (two hours later).

As for the Gridiron request, I've seen a few people mention it. I think we'd like to keep February's schedule like it is in order to avoid confusion, but I'll put it back into rotation in March since there's obviously some interest. Thanks guys :pleased:

Kyra's Pop-Up Potion Shack has returned with a new twist - an enchanting option for those more interested in gear than costumes. We've been looking for more ways to tailor events like this for different play styles and level ranges, and this a small example. Let us know what you think!

For those wondering about this line in particular...
we’ll be hosting additional community events with catalysts as rewards!

... look for another announcement later this week. ;)
For those who stuck around after the stream (and those in this thread), here's a special announcement you might want to hear:
LancerJiva wrote: »
You mean 3:05-3:10pm pacific since you guys never start on time :|

Nah, we'll start on time today I promise.

As always, this Friday's stream will begin at 3:00 p.m. PST at https://www.twitch.tv/enmasseentertainment

Thanks to the recent efforts of various YouTubers, new guilds were created on AV and CH to take on the (some might say impossible) challenge of entering Harrowhold and bringing down TERA's biggest and baddest BAM, Vergos. Results varied (RIP). Okay no they didn't... everybody died horribly.

FOR TODAY'S STREAM I'll be visiting both Ascension Valley and Celestial Hills to give these guilds YET ANOTHER TASTE OF DEATH in the form of a BAM attack!
  • Jesse Cox - Circle of Jerks (AV)
  • Sky Williams - Auditory Daydreamers (AV)
  • Jaynee - The Squid Kids (CH)
  • Brofresco - Bring It In (CH)
  • SunnySplosion - Sunnysquad (CH)

Not in one of these guilds? Show up and die anyway! Everyone is welcome :)

We'll meet outside the Free Trader's Hall. First on Ascension Valley at 3 p.m. sharp, and then Celestial Hills starting at 3:30 p.m. PST. You should be level 65 if you want to stand a chance, but nobody will stop you if you're level 1 with a death wish. CCB check!

For those not on AV and CH, join me in Twitch chat and we'll raffle off some cosmetics to those tuning in <3
On a less down-to-earth note...

Remember that time Paesyn needed room in his inventory for flowers so he started dropping giant lumps of gold and silver on the ground? We think that's sorta what happened to Noesis' first draft.
On a more down-to-earth note...

We haven't forgotten, and this is on Noesis' sizable plate right now. Sorry for the wait!
LesbianVi wrote: »
Unfortunately I have to inform you Product Manager Letter has been stolen by a tricky Popori, even drafts and all.

WOAH, I came here to say this!
Thread closed by request. Please remember to be respectful towards your fellow TERA players if you want to participate in the forums.
DPTMY7TEM3 wrote: »
Aist wrote: »
A side note here. Almost no gear you get while leveling is worth selling really. Better off just turning it into feedstock.
(By the middle button at the bottom of your bag).

Are you saying that even though I put it up to be sold, nobody will really have any interest in purchasing? I mean, that makes sense as all players have access to all the same gear whilst leveling. Didn't really think about that until now lol

Yeah, gear is really best broken down for enchanting materials that help you level faster. If you're looking to make a little money during your level up process, I'd suggest selling some of the rare finds from gathering nodes (ore, plants, essence...) such as scarabs.
They'll go on sale Thursday. We wanted to get them up on the dressing room early since 1) We're really excited for them and 2) I wasn't able to show them off as well as I wanted during Friday's preview stream.
Yeah... bad scheduling on our part. I'm surprised nobody mentioned it last month. I'll see about adjusting these times.
Catatonic wrote: »
If you have already contact support I suggest you continue to work with them to resolve the issue. If you have repaired your client (and you dont have any mods installed), then you should relay this information to them so they can continue to help you.

This goes for pretty much any ticket, by the way. If you've already got one open and you're talking to a support rep, just reply using that ticket until your problem is solved. Making multiple tickets for the same thing... complicates matters.

Anyway, I'm glad it sounds like your problem got sorted out, Chabouu!
StarSprite wrote: »

SO many people showed up and it was hard to see on stream so I put this together if anyone wanted to see the effects on the priest weapon.

Also I play on an actual toaster but I'm hoping the quality isn't super bad :c

Thank you! The weapon skins should be in the dressing room early next week so folks can get a better look than I was able to give today ;)
Sobbie wrote: »
Somehow? Impression? Confused?

You clearly wrote 100% Chance on the MYSTERIOUS EGG. There was no confusion on our side, it was clearly your misscomunication (as usual lol).

It was worded incorrectly. I've rephrased my comment above to be a bit more clear.

Ketoth wrote: »
Are you giving away the white models of the weapons too? or just the volcanic?


Could you also explain the miss communication about hardening egg and mysterious egg and 100% drop chance for dragon according the patch notes, so people dont talk about it anymore?

Sure, I'll mention this on the air. For clarification here, the dragon eggs were included in the patch notes by mistake, and described just as they have been functioning. Some players saw this message and somehow got the impression that there was now a 100% chance to get a dragon from an egg. That rumor was false, but some players got confused/upset because they believed it and opened some eggs.
ElinUsagi wrote: »
Maybe EME has been left with some psicological scars and that is why they don't answer forums threads like before.

But then I posted while you were typing this! (ノ◕ヮ◕)ノ*:・゚✧

Looking to score a little extra feedstock? This month, we’ve got you covered!

Every weekend in February, starting at 11 a.m. PST Friday, and ending at 11 a.m. PST on Monday, defeating the final boss of the indicated dungeon will produce an additional pile of high-tier feedstock for every member of the party:
  • February 3–6: Complete Ruinous Manor (Hard) for 100 Tier 11 feedstock.
  • February 10–13: Complete Lilith's Keep for 75 Tier 10 feedstock.
  • February 17–20: Complete Broken Prison for 75 Tier 11 feedstock.
  • February 24–27: Complete Lilith's Keep (Hard) for 100 Tier 10 feedstock.

Official news post here: http://tera.enmasse.com/news/posts/announcing-weekend-dungeon-events

Today on Twitch I'll visit Mount Tyrannas to show off the upcoming Dragon Weapon Skins! These items won't be hitting the TERA store until next week, but I'll have some 3-day versions to hand out to folks who group up and help me model.

While I'm on MT, let's PvP! I'll raffle off prizes in the Twitch chat depending on how our duels turn out <3

The stream starts at 3 p.m. PST on the En Masse Twitch channel. See you there!
I don't believe it's known. Moving to the bug forums. Thanks for letting us know!
I'd like it we could add them in soon in a way where all players can earn them. They're definitely on our radar!
Koikoi wrote: »
You said EME is still pushing to get fwc un eq.

It's been 4months... you must have had some feedback good or bad from BHS regarding it.

Would be great if you would share with the community.

I agree. I'll talk to Noesis and see what we can share about the progress made on it.
If a player is harassing you or being extremely toxic, using foul language, or breaking the Terms of Service, the best thing to do is submit a Customer Support ticket and provide as much detail as possible. The player will be investigated and our CS crew will determine what actions are necessary to prevent that action from happening again.

Calling out players is against the forum rules, though, so don't post about it here. It only leads to witch hunts and drama that get us nowhere.
YJGDCY4KHF wrote: »
Power hours.....Let me see if I can be constructive here.

This is a bandaid Noesis. Even with power hours people won't run Fraywind or CS as often as Kumas/ Iron battlegrounds. We need a system similar to the crusades if you honestly want PvP to return. There needs to be a reason to compete.

Bluehole has taken away the need to gear up in battlegrounds since everything is now equalised ( except team 3s but hey not like it pops often). Let's avoid Civil Unrest as well , that discussion is elsewhere.

Anyway back to the subject at hand. Power hours aren't worth doing if the PvP gear you can obtain from it is basically redundant. So there's only two suggestions I can offer.

Attempt to return fraywind to being un equalised (have an eq version for up to 64 , remove Kumas / Iron BG). Second and more importantly we need a leader board. With some form of reward for rank 1 - 3.

For example : Rank 1 - 2 Diamonds

Rank 2 - 5 Emeralds

Rank 3 - 3 Emeralds.

Don't. Jump on me. Add in your thoughts but I must request you be constructive.

Peace out guys.

Thanks for your ideas! We're still pushing to get FWC unequalized. We haven't forgotten about it. As far as Kumas and Iron BGs I know many PvP-focused players don't consider these to be actual PvP Battlegrounds. In your opinion do you think those who queue for Kumas to get credits and level their characters would otherwise be queued up for FWC?
Kimimishan wrote: »
(and as Spacecats just mentioned, they're actually counter productive since no one runs without it)

I think you kind of misunderstood my post. Power Hours help make it so players can coordinate around a set time to queue for BGs when they might otherwise be doing dungeons or who knows what. Nobody said they were counter productive.

That said, I do appreciate your credit store suggestions so thanks very much for the feedback!
Sorry, everyone knows those things are worthless.

...Bruiseweave Stoles and Unity Stoles are a dime a dozen! You could get so much more with 1k fed bills my conscience tells me I MUST DECLINE YOUR OFFER.
Long overdue but I appreciate the EME staff looking into it for the community. So will it be like the new noctenium in the fact that you combine the old bravery/canephora with a converter to make the new potions or are they a completely different item altogether?

They're a different item altogether.
I'm still suspicious of the kTERA cooldown time. It's possible they got strong versions before us, but that isn't quite clear.
No kidding!

Here, please continue the discussion in this thread:

Bravery Potions and Canephora Potions, while quite useful, come with a fairly significant downside... they last 30 minutes, but they have a 60 minute cooldown. That’s how the potions were originally designed to function. There’s been quite a lot of player feedback on this, however, and we’ve been looking into both potions, talking with Bluehole about the items with the intention of reducing the cooldown in order to make potions more useful (and eliminate downtime for players waiting for their potions to be ready).

One solution is… NEW, UPGRADED POTIONS. These exist, and starting today we’ll be introducing Strong Bravery Potions and Strong Canephora Potions to the game with multiple means of obtaining them. Strong Bravery Potions and Strong Canephora Potions don’t just have a 30 minute cooldown time, they also grant players slightly better benefits than their non-strong versions.

It may take a little time before these new potions are added to all the places we feel are appropriate (Elite Status rewards being one of those), but our intention is to make them nearly as common as the current Bravery & Canephora potions.
About to post a sticky about this, as a matter of fact.

Must type words in order to post.
Thread about it just went up:

I think we'll keep using the same Google calendar from now on. That keeps things easy for players to keep track of which Power Hours are which day. We want to continue these going forward. Everyone seems to enjoy the extra rewards and the reliable BG queue.

We also want to make Power Hours more visible to players. It will take a bit of extra effort, but I think it will really help to have system messages announce the start of every Power Hour as they occur.
Yes, just like the other items listed as dungeon rewards. It's a possible drop from every dungeon listing a Circlet Fragment, but unlike VG rewards you aren't guaranteed that loot will appear.
It's true. As of 12:01 a.m. this morning not a single BG had fired for February.
Mazzive wrote: »

Ginjitsu is defeated !!

Defeated... for now.
Spacecats wrote: »
Mazzive wrote: »
@Ginjitsu What have you done!!!???

I think what happened is Spacecats has implemented Latecats­™ into the maintenance window. :pleased: HAIL TWITCH STREAM MEMES

I swear I didn't touch anything!!!

Could we get an ETA?

Checking now.
Mazzive wrote: »
@Ginjitsu What have you done!!!???

I think what happened is Spacecats has implemented Latecats­™ into the maintenance window. :pleased: HAIL TWITCH STREAM MEMES

I swear I didn't touch anything!!!
Itrysil wrote: »
You should really fix the audio issues, a lot of the streams are unwatchable just because they sound unbearably bad, headache inducing.... for what is supposed to be a professional level stream to be lower quality audio than an average cellphone mic is pretty sad.

We messed with the levels just before the stream with a different audio project, and unfortunately I didn't see the chat saying anything about the mic levels peaking. I went back and listened to the show and it was definitely too high. A minor fix I'll make before next Friday. Sorry if I blew out anyone's ear drums with that show.
The weapons and armor aren't releasing at the same time, but it will be pretty close. The armor is coming to the TERA store this Thursday (2/2/17). I'm planning to preview the rest of the dragon set during this Friday's stream.
Ginjitsu wrote: »
Mazzive wrote: »
5 more minutes left ..... UH ! OHH!

I hope En Masse extends maintenance! That'll show OP!

You did this.
Maintenance is taking longer than expected, but not by much. The new ETA is 10:30 a.m. PST (30 minutes from now).
The original ETA for today's maintenance is 10 a.m. PST. It looks like there may be a delay, but we're going to hold to our original estimate for now. I'll update you guys in this thread if it looks like it may go longer.

Patch note thread is up, by the way:

The Sword & Hoard update is out as of the completion of the 1/31/17 maintenance.

The patch notes include the warrior revamp, new noctenium, new rally quests, and more! You can read them in there entirety here:
The noctenium infusion changes ARE happening with this update. Noctenium elixirs will be introduced. Sorry for not mentioning that during the stream.
Lionadias wrote: »
Catatonic wrote: »
Instead of just saying its bad, why not put your input in as to what would make it better.

I did idk what happened to my post doe ^^ kappa. said " RMHM should be the one with even as well drops 100 t11 and the rmnm should drop 100 t10 " something like that. the fact that this event isn't worth doing to anyone that can run RMHM is something pretty obvious doe and isn't player council supposed to be the player bases voice ???

Fully understanding that T11 enchanting mats are in short supply, 100x T11 Feedstock to each party member for a single RMHM clear would be... a little broken.
By the way, we're paying attention to the feedback you guys have here. This is the first event in a series of dungeon highlights. We're interested to get your opinions once the weekend is over as well to see how much players benefited from the extra drops.

Soffyasd wrote: »
Lol can't believe this was the event planning for this weekend... Its not bad the idea but it could be better like the Treesharks's feedstock event, that was a GOOD one which was applied to all dungeons...

That event awarded an extra 48 feedstock per run.

The update formerly known as simply "the warrior update" is actually titled Sword & Hoard. I'll give a brief preview of the update today during the Twitch stream, including a look at the new head armor slot, the items you can equip in it, new jewelry enhancements, a revamped guild Rally quests, and of course a quick dive into the major changes all our Warriors can look forward to.

I'll also be announcing the release date. <3

The stream doesn't stop there! After reviewing the basics of the coming update, I'll give a brief "how to" on basic item enchanting, masterworking, and awakening. While this is intended for players new to endgame content, there's something in it for everybody. We're going to play a little game, starting with a whopping 15,000 T11 Feedstock in my pocket, I'm going to try my luck at enchanting an Ambush weapon from 0 to +15 in a single sitting. The higher I'm able to enchant my weapon, the more alkahest I'll award everyone who tunes into the show. If I reach +15, I'll start enchanting my armor for even more rewards!

The stream begins Friday, January 27 at 3 p.m. PST at https://www.twitch.tv/enmasseentertainment

A new dungeon event is beginning this morning! An official news post is on the way, but we wanted to give you guys a heads up because the event is beginning right this moment!

Between 11 a.m. PST Jan 27 (Now) and 11 a.m. PST Jan 30 (Monday), we're shining a spotlight on Ruinous Manor (Normal) by awarding an additional 60 tier 10 feedstock per person. The feedstock will drop from Lachelith upon death, awarding each member of the party 60 T10 feedstock when looted. This is the first in a series of dungeon highlights we intend to run, so we're looking forward to seeing how you all enjoy it. See you in the manor this weekend!
In fact I'll be previewing these updates today during the Twitch stream! Making a thread about it now...
This is really beautiful. Thank you for sharing it!
Coronelzao wrote: »
@Spacecats just please make something really big for tera aniversary, Tera needs that everything in the game is soo quiet we need something big... not something meh~~

We do have something in mind :)
We're planning a dungeon event for this weekend that will help high level players farm feedstock. It won't totally solve the problem, but it will help the immediate shortage. We'll be open to doing more based off the feedback we get from players. Look for an announcement later this week with event details.
Enzott wrote: »
Now tell me my numbers are wrong... I'll be waiting

We both know that's not a game detail I'll give or discuss.
Symn wrote: »
EME should just ignore posts about how the economy is ruined. Like seriously how people continuously come to a conclusion that something is is there in larger quantities then the economy is broken.

Economy is pretty important to the health of the game. Even if it's only a perceived shift in the economy, it shows what players are lacking or even hoarding. Obviously not everyone invested in TERA is an economy expert, but at least players know what they don't have.
What if the Fed Bill store became a place to get temporary cosmetics? That would include hard to get items, or items that haven't been available for a while. Those who earned these items in the past through special events (or Alliance) would pretty much be the only people to own permanent versions.
The queue is quite full right now. I'll see if I can get Malrok in here to provide you guys with a general time estimate.

Sorry your ticket is taking so long to resolve, aeyrebaby.
Hey all. A lot of mixed feelings in this thread. I want to give a big thank you to everyone posting their appreciation for TERA and the work that goes into keeping the game going. The awesome ideas and the thanks that you guys give help keep us strong. 2017 is going to be an excellent year for TERA players :proud:

For those choosing to complain in this thread, you're totally within your right to give negative feedback, but instead of turning this discussion into a salty stew of random grievances I'd appreciate it if you post/create threads that are on topic with your opinions.

To everyone just bickering back and forth with each other because you disagree with some random comment - please drop it. We all have strong feelings towards the game. Try to respect your fellow TERA players even if you don't agree with how they feel. Thank you!
Koikoi wrote: »
I love how GMs respond to posts in their threads and rarely in threads that the players actually want answers in.

I'll be honest... we're mostly level 65 players here and I'm safe to say if we wanted to do some epic role play "hide and seek" style we would of all signed up on CH.

Maybe it's just me here but for the last 6 mo I feel like EME staff numbers have been greatly reduced. Not only is the forum presence basically non existent but the creativity for the streams and events are just... gone.

With the new PM saying on stream we will have less and less NA targeted modifications in our version it just feels like you guys aren't in it anymore. Faster patches? great! But not if that means small qol changes that are needed for NA.

Hint Hint: unequalized battlegrounds... ?!! where is that at.

BAM events are great and fun but where are the live PvP events at though?

So you want a PvP stream?
vkobe wrote: »
yeah it suck mongo and kyra are gone forever

:pleased: :pleased: :pleased: :pleased: :pleased: :pleased: :pleased: :pleased: :pleased:
If you ask me why I think EME is spending less time on the forum, it's probably because their time is better spent trying to do what they can to solve problems and get their job done, rather than dealing with this sea of personal attacks and innuendo about how the game they're working on is dead and they're to blame (when it's not really their decisions in the first place most of the time). Trying to stay objective and constructive is the only thing that will get anything done, and for the most part, this forum is not all that useful most of the time.

Wow. Harsh cp.

This forum is useful a lot of the time. In my mind, while General Discussion can be negative sometimes, the forums are almost like their own TERA server. The same personalities comment a lot. You get to see and know the same group of people. Sometimes someone new hops in and comments and hopefully joins the gang. Sometimes 'drunk dude' shows up and yells in all caps then disappears for another 2 months.

I don't want to totally change the topic to become about forums themselves, but bear with me. One of the things that's well known to happen within forum communities is they become a bit of an echo chamber. It can happen within specific guilds and even servers too. The same way a meme spreads, identical opinions about very specific elements of the game spread too. A lot of the time they're valid, but it means other specific elements either don't come up in discussion, or are overlooked. One of the things the Player Council helps with is to bring in context from their playgroup and personal experience. To give perspective across the different sub-communities within TERA that all have their own take on a situation. As a Community Manager one of my jobs is to identify the commonalities and provide the Product Managers (Noesis) and other TERA teams with that context.

To accomplish that, I respond to threads, answer player questions, ask questions of my own, and try keep the discussion moving. I ask the Player Council. I also chat with players I'm not familiar with individually through PMs and in-game when they message me their thoughts. I take Twitter and Facebook and Steam and Reddit and Twitch chat into consideration. Sometimes when I feel like I've gotten the message loud and clear, and I don't need to ask any questions...I don't post in big threads in General Discussion. BUT... really, I still should, and I apologize for the times when I'm quiet and focusing on things behind the scenes. I have enough info to move forward with something I hope will benefit the community. Some of you would probably appreciate a simple "I get what you guys are saying in this thread and we'll see what can be done about it," but I usually want more to say, especially on bigger topics.

In times when Noesis and I are extra quiet, you can net we're preparing for future events that will impact the game. Those are times when it's really hard to come in and make a forum post (especially about something that's still in the oven). I realize that's an excuse, but I want to be honest with you guys and I'll do my best to keep you in the loop as well. Like with many companies, January is "2017 kick off time." Both Noesis and I have had more planning meetings this month than we probably have in all of Q4 of 2016. It's a really important time for En Masse to figure out processes, timelines, goals, and all kinds of nitty gritty things that affect the actual operation of our games.

...I thinnnnnnk... (looks over at Noesis, who is intently staring at his monitor with his headphones on) it's about time we had a larger public update. Something to give you guys a heads up on 2017 TERA happenings. What has come from all these meetings? This should probably in the form of a Producer Letter (Product Manager Letter? Doesn't have the same ring to it), so stay tuned.
The Fed Bill store is an odd animal. We've been giving it a lot of thought lately. One problem is that players have so many Fed Bills saved up, any costume we put in there would be instantly bought, bringing the store right back to its current state... nothing new to buy. At the same time, players obviously saved up all their Fed Bills for SOMETHING, so making those Fed Bills useless isn't good either.

Exarch masks were Alliance rewards, but now that Alliance isn't in the game any more it might make sense to add them at a very high Fed Bill cost... maybe? Another issue is that there are more than a couple cosmetics/mounts in TERA that hold a lot of prestige, partially because of how hard they are to get. Making those things super super easy to get kind of ruins the point of having rare and hard-to-acquire items.


TL;DR we don't want to [filtered] off players that earned cool stuff the hard way, but we want to do something fun with Fed Bills. The discussion continues :pleased: :pleased: :pleased: :pleased: :pleased:
Dvsv wrote: »
Remember guys, no more mongos, they will "break the economy" (i.e: rip profits for rich ppl!)
In fact, mongo was the only viable way for free players to +15 anything with average luck.

Let's do the math: 30-40 T10 fod per one VG daily reward = 20 T11.
Let's say 50 tries = 12000 only on T11 fod, so we need 600 daily quest just to +15 one piece of gear!
So gl, just make 12 alts and burn 12 hr/day of your life on a dead game and by the time you +15 your ambush, it will be just slightly better than mid-tier gear and there will be t12 fod to halve all your fod resources!
But yeah, game that can't care less about "hard work" shoud be hard!!!!

There have only been two Mongo events. The amount of feedstock dropped during Mongo Neon, the second one, was way too high (dead memes) and it will never be that ridiculous again. There are some fun things we can do to make feedstock more widely available and it's really good to see suggestions in the thread. Justed want to call out that Mongo isn't the answer. That doesn't mean no more Mongo. I'm just saying the rewards will be balanced a lot better next time and there are multiple options.
You took the time to write a lot, SprocketDev. I believe I've already addressed most of what you mentioned in the last couple Twitch stream threads, but I have a moment here and will recap and elaborate on everything I can.
And that right there is the problem. You shouldn't be asking which server to hang out in more, and instead try including all servers equally.

I have been. One extra trip to MT doesn't unbalance things, in my book. I'll continue to visit all servers as equally as I can.
The only reason why the snowman event was done for FF and AV was because a handful of other players, including myself, complained, and even then you gave MT an extra go at it. You can bring up the thread for reference if you can't remember, like several prior in-game events that were exclusive to other servers (but still showing up as "active" for those left out).

That's not the only reason I went to other servers, but I do try to take complaints into account. I'd much rather do something in response to a complaint or player suggestion than not do it at all. If a suggestion is given as feedback, and that feedback is listened to and action is taken, I think that still counts for something.
I'm sorry if I'm coming off as hostile,

Haha, you kind of do but I forgive you ;D
but it's just one thing after another that is making the player base feel like you guys just don't care. Ping issues, favoring servers, taking ages to get things straightened out (elite's mount hasn't been updated in over a year, albeit being falsely advertised as razormane and you're only now looking into the additive issue)

This is off topic from Twitch streams, but I don't mind addressing it since you're concerned. Ping issues have been improved for the majority of the TERA playerbase over the last few months. October and November were the most troublesome months of 2016, and those issues were due to instability with our Internet Service Provider's network traffic. Players were compensated for this downtime and disruptions have gone down since.

The mounts that have been available in the Elite status bar aren't something I see players mention very often, so I feel it's a bit of a minor TERA issue. On the plus side, we're (and particularly, Noesis) looking into ways to improve Elite status so this shouldn't be a complaint for much longer.
and to top it all off, you're not even being transparent about patch notes. Not only is Harrowhold being made more difficult, even though it's already incredibly challenging without the Ktera talents system (the old gem that we don't get to have) and most folks haven't even completed it yet, we already know through Ktera patches that it is going to be removed (to be made even HARDER before returning at a later date!)

There's a thread about the Harrowhold patch notes where Noesis gave his thought process. I think the message to him has been pretty clear - TERA players crave detail!

The talent system isn't coming to NA, so I hope players aren't anticipating any announcement or further details from En Masse about that.

As far as how challenging Harrowhold is... it was designed to be super challenging. It's also the most rewarding content in the game. Bluehole designed it that way, and we're fine with that being the case. TERA is a huge game with a massive playerbase, and it's not reasonable to expect a majority of players to be able to complete the highest tier content.
along side the broken prison dungeon that just came out! You're leaving all of us wondering what kind of absolute lunacy is going on.

I don't exactly understand your message here. Maybe I'm misunderstanding, though. Broken Prison was released, and both it and Harrowhold are currently in-game. Other than worrying about kTERA patch notes that have yet to affect our version of TERA, I see no cause for alarm (or lunacy, for that matter, but we know how to deal with lunatics around here). If you're looking for confirmation that something that happened in kTERA is happening in our version, that's where patch notes come in (and again, Noesis has a thread for that). But even the slimmest TERA patch notes still list dungeons leaving or entering the game.
kamizuma wrote: »
but you can just make a lvl 1 on the server and participate lol

A lvl 1 against BAM's meant for level 65's? Funny.

The Baraka Hide & Seek event is pretty newbie friendly. Even if you don't have a travel journal, you can still participate after going through Stepstone Isle. No BAM fighting was involved whatsoever. I'm always open to ideas for on-air events that can include players of all levels, but keep in mind that the majority of players tuning in are level 65, and it's always exciting to watch a good BAM fight!
LesbianVi wrote: »
@Spacecats Tnx for those feedstock, I visited my 1st created Char on CH and saw them, it was my 1st day too :3 Tnx a lot <3

yw <3

Thanks for your story!
Thanks guys!
Things like this make me honestly wonder if you know how much of a meme it has become about how much you neglect the other servers.

(Oh, and don't use next weeks thing as an excuse, that's how all events SHOULD be ran on a multi-server game)

Well this was the first stream of 2017 where I did any in-game centered events. The last event I did in 2016 was on FF, AV, and MT. The stream just before that one was on TR, CH, and MT.

Basically I try to visit all the servers equally. If there's a particular server you'd like me to hang out in more, I'm open to suggestions!
ElinUsagi wrote: »
Spacecats wrote: »
As you put it - "you may have noticed there are multiple additives that game has said are available" but where exactly does the game say that?

Have You ever tried to master craft?

You seems to not play the game.

I have done some crafting but since I'm not familiar with these secret additives, a screenshot would help.
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