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On Tuesday, December 11, we'll be taking the TERA servers for Xbox One and PlayStation®4 in Europe down 02:00 UTC for scheduled maintenance. We expect the downtime to be two hours.

This is a hardware maintenance only. There are no software changes to note.
Fixed an issue where using Wintera scarves caused a client crash.
Is it in reference to the Healer leveling event?

It was indeed!
O.o
Xmas comming?

Not quite...
Version 01.23 (PS4) / 1.0.0.29 (XB1)—Patch Notes
- Fixed an issue with the “Revelation of the Goddess” quest that caused the NPC Ciebel not to spawn when the quest is completed out of order
- Improved hitching in major cities slightly by changing the loading method of crating NPC icons and guild marks
- Fixed an instance where the Argon Predator can escape the battle arena
- Fixed an issue where destroying blue keystone in Kelsaik’s Nest caused framerate issues
- Fixed a client freeze that occurred frequently when fighting Humedras in Ex Prima
- Fixed a client freeze that occurred frequently when the player is near the entrance to Demokron Factory
- Fixed an issue where the sky box would not display correctly in Ascension Valley
- Fixed an issue where the Priest’s Fiery Escape skill caused a client freeze
- Fixed an issue where the Ninja’s Chakra Thrust skill caused a client freeze
- Adjusted how the chat filter works relative to partial and exact matches
- Fixed an issue where NPC, zone, and area names would not display correctly on the World Map
- Changed the reward from 300,000 Gold to 30,000 Gold for the following guild missions:
o Emergency Mission Annasha
o Emergency Mission Karagos
o Emergency Mission Sabraniak
- Disabled achievements for Kumas Royale


Version 01.23 (PS4) / 1.0.0.29 (XB1)—Notes de mise à jour
- Correction du problème de la quête « Révélation de la déesse », qui faisait que le PNJ Ciebel n'apparaissait pas quand la quête était effectuée dans le désordre
- Petite amélioration du hitching dans les villes principales en modifiant la méthode de chargement pour la création des icônes de NPC et des marques de guildes
- Correction du problème qui faisait que le Prédateur argon pouvait s'échapper de l'arène
- Correction du problème de la destruction de la clé bleue dans le Nid de Kelsaik, qui causait des erreurs de fréquence d'images
- Correction du plantage du client qui se produisait fréquemment lorsque les joueurs combattaient Humedras dans Ex Prima
- Correction du plantage du client qui se produisait fréquemment lorsqu'un joueur se trouvait près de l'entrée du Laboratoire de Verno
- Correction du problème d'affichage de la skybox dans Vallée de l'ascension
- Correction du problème de la compétence Fuite féroce des prêtres, qui causait un plantage du client
- Correction du problème de la compétence Coup bas des ninjas, qui causait un plantage du client
- Fonctionnement du filtre du Chat ajusté en fonction de correspondances partielles et exactes.
- Correction du problème d'affichage des noms de PNJ et de zones sur la Carte du monde
- La récompense des missions de guilde suivantes a été modifiée, de 300 000 à 30 000 unités d'or :
o Mission de guilde Anansha
o Mission de guilde Frygaras
o Mission de guilde Sabranak
- Épreuves désactivées pour Berceau des Kumas


Version 01.23 (PS4)/1.0.0.29 (XB1) - Patch-Hinweise
- Problem mit der Quest "Offenbarung der Göttin" behoben, durch das NPC Ciebel nicht erschien, wenn die Quest in anderer Reihenfolge gelöst wurde
- Aufnahme in großen Städten verbessert, indem die Lademethode von verpackenden NPC-Symbolen und Gildenmarken geändert wurde
- Instanz repariert, bei der der Argonenräuber aus der Kampfarena entkommen kann
- Problem behoben, bei dem das Zerstören des blauen Schlüsselsteins in Kelsaiks Nest zu Framerate-Problemen führte
- Client-Absturzproblem beim Kampf gegen Humedras in Ex Prima behoben
- Client-Absturzproblem beim Eingang zu Vernos Laboratorium behoben
- Problem behoben, bei dem das Himmelskiste im Geschwungenen Tal nicht korrekt angezeigt wurde
- Client-Absturzproblem bei der Priesterfertigkeit "Feurige Flucht" behoben
- Client-Absturzproblem bei der Ninjafertigkeit "Magenhieb" behoben
- Funktionsweise des Chat-Filters bei teilweisen und exakten Treffern angepasst
- Problem behoben, bei dem NPC-, Zonen- und Gebietsnamen auf der Weltkarte nicht korrekt angezeigt wurden
- Belohnung bei den folgenden Gildenmissionen von 300.000 Gold in 30.000 Gold geändert:
o Gildenmission Anansha
o Gildenmission Karagos
o Gildenmission Sabranak
- Erfolge für Kumaskrippe deaktiviert
Any guesses what this is about?hoqr7s9wluvv.jpg
Still Corsairs' Stronghold.
At least one of your dreams will come true.
In order to improve matchmaking for battlegrounds, we’ve turned off the premade queues for Corsairs’ Stronghold and Champions’ Skyring. It’s our hope that funneling players will improve queue times and result in a better overall experience. We are trying something different, and will of course be listening to feedback. Please leave it here.
Good morning, TERA! Associate PM Halrath here with a couple of changes to battlegrounds that I wanted to talk about.

We turned off Kumas Royale because it isn’t representative of TERA gameplay and was a shortcut that left many players at level 65 with no real sense of how to play their classes. We hope this change will result in more players going through dungeons as they level and getting practice with their roles as tanks, healers, and damage-dealers.

The second change came from one of the most common areas of player feedback—frustration at battleground matchmaking. En Masse has been looking into the issues with Bluehole and come up with a number of ideas. The first one took place today.

In order to improve matchmaking for battlegrounds, we’ve turned off the premade queues for Corsairs’ Stronghold and Champions’ Skyring. It’s our hope that funneling players will improve queue times and result in a better overall experience. We are trying something different, and will of course be listening to feedback. Please leave it here.

These are just the first steps we’re taking to make TERA a more fun experience. The results will help direct further efforts. We appreciate you, our players, and want everyone to enjoy their time in the Dream.

Thanks!

—Halrath
@CobaltDragon is the genius behind this level-up event. All the credit should go to him. He did a LOT of work to make it happen.
The latest update fixes the issues with skill chain customization.
Ok so I'm not the only one having this problem. After the update I tried logging in and saw everything was now in japanese and there were no characters in the server slots. Eh ... if the info's somehow gone I might just chalk it. Hoping that's not the case though.

Definitely submit a support ticket. The info shouldn't be gone.
99GAAM3THM wrote: »
> @Exortus said:
> @99GAAM3THM Hmm, this is a new one for me. It seems that waiting for a response from Support would be the best and safest bet. I'm sorry I'm unable to help more with this. I hope that everything gets sorted out for you!

> @Exortus said:
> @99GAAM3THM Hmm, this is a new one for me. It seems that waiting for a response from Support would be the best and safest bet. I'm sorry I'm unable to help more with this. I hope that everything gets sorted out for you!

Thx alot all the best to u too . Its just very weird and I'm sure not just me there are some people with this issue . My main is JP psn and
I was interested to play Tera , actually I downloaded the na version of Tera , I thought everything fine
Exortus wrote: »
Try sending a ticket! :) https://support.enmasse.com/tera

This is absolutely the best course of action. They can investigate and help figure out why it stopped working.
EME does not currently publish TERA in SEA. Full stop.

@99GAAM3THM This might explain the issue you're having. http://tera.enmasse.com/tera-ps4jp
The TERA online store is for PC only. They were here first and we've got to respect that.

That said, we are working to provide direct routes for players to access DLC rather than delving into the mazes that are the first-party stores. Our team is working on it, but it's a process.
groovenik wrote: »
Hello All.

For those that weren't a part of Open Beta 1 or 2, there was a mount available in the EMP Store called "Tawny Huntress". It was a female lion ground mount with 280 Movement Speed. As far as I remember, it is the only mount that was featured during the Betas that was never released. Was this an oversight, or a deliberate omission? Is there any hope that this mount may make it (back) to consoles sometime in the near future?


Many Thanks,

~Groove

Tawny Huntress isn't available now, except through the TERA console steelbooks, which are promotional items given out at events, such as PAX. You might get lucky and find one of those!
WILDLY liberal interpretation of my voice. I do NOT actually speak in this video.
This topic has run its course and is devolving. Closed.
PYGN3PMNTE wrote: »
On October 10th we got this twitter:

That tweet redirected you to this news post: http://tera.enmasse.com/events/deathwrack-update

This post is not on the news post list anymore btw, so i dont know what's going on...

Any official word on this ? Why did they remove the post and why are we hearing nothing about this big update that was supposed to come today ???

Also, it's not a news post. It's a promotional page. That's why it doesn't show up in that list. Sorry!
The next content update for TERA is on the horizon! In less than two weeks, the Deathwrack update launches, bringing new dungeons, new challenges, and more!

Come back to the promo page to see more reveals as we get closer to the release date!
The Deathwrack content update is coming October 30.
PSEU has quite a strong and active population.
KJ3LXFXLPJ wrote: »
Anyone know when were suppose to get the ninja titles for hitting lvl 65?

Ninja titles arrive during the maintenances we're going to run on October 15-16. Just locked that down.
Apologies. It's been fixed moving forward. We will swap them out during a maintenance, but that may take some time. If you submit a ticket to customer service, they'll be able to switch them out for you.
The ninja leveling event is over and those items were removed as well.
You can hang on to them now. We'd pull them before the next letter event, but we would also announce it.
jinxkun wrote: »
if i still linked my account right now would i still get the mount?

Yes.
It is available in the EU store. Because they are separate entities, Sony NA and Sony EU often have different release dates.

https://store.playstation.com/en-gb/product/EP2355-CUSA08525_00-CXBBRH0000000000
FDXL9MWJR5 wrote: »
I got in touch but I was ignored.

My purchase was approved today and I received nothing. I contacted Microsoft and Enmasse, and my card company. I just got success with Microsoft and the card company. the two companies said that the purchase was successful. that is, care. Take this as an example.

The support team is running behind due to a surge in tickets after the TERA PC server merge. They're getting to tickets as fast as possible. Sorry about the wait--we understand it's no fun.
There are no emotes available for the console version of TERA. Sorry.
Tenshi1 wrote: »
I'd love to get Jounin! I know I won't be getting CE, but if I could get Jounin, I'll be happpppppy!
I tried to hard get the lvl 65 title on PC but couldn't, now's my chance

Go get 'em!
TERA PC had Founder accounts, which had the 8 character slots, but TERA for PS4 and XBox One do not. You get two character slots on your account (and we're giving out a free one right now as part of the Ninja update).
54YMFRPJ4G wrote: »
I will get right down into this I believe the lootboxes should have a the system to where if you open like 200 of the same box you should be guaranteed that item, Personally I don’t think you should spend like $100-200 and not get the item you were looking for there should be a cap (not a small one) that guarantees the item you were trying to get I think personally both sides will benefit people won’t be too disheartened to not continue to keep buying since they know it will be guaranteed, and EME can make the number like 200 or 100 or 300 so this way they are still getting money and the game is supported I think they will make more money this way since a lot of people have stopped buying them because of the ridiculousness of spending a lot of money and not getting what they were looking for, this way more people will buy them since they know it will be guaranteed in X amount of boxes, what is you opinion on this, is it a smart or not so smart idea?

What you're talking about has been experimented at various times with varying degrees of success. It's not a model that Bluehole currently employs across the board, but we are always considering ways to improve products and the player experience.
Shiny95 wrote: »
I believe if u open more then 200 and get nothing send a ticket to the support and you get it

This is an incorrect belief.
9/4 Maintenance – Patch Notes

Changes
• Removed Claret Medallions and Temple Medallions.
• Closed Iron Battleground.

Compensation
Because some (Hard) dungeons improperly awarded a Bay Gelding rather than the expected items, we are delivering compensation to all affected players. These items will be delivered via Parcel Post and will contain the following:

Powerful Vyrsk ×4
Keen Vyrsk ×4
Blessed Enigmatic Scroll ×3
Friendly Noctenium Infusion ×500

These items will be delivered to the level 65 character who last logged in prior to the maintenance.


German
9/4 Maintenance – Patch Notes

Änderungen
• Strandmuscheln und Abzeichen der Sonne entfernt.
• Schlachtfeld "Tal des Donners" geschlossen.

Entschädigung
Da es in einigen (schwierigen) Dungeons fälschlicherweise einen Rotbraunen Wallach statt der erwarteten Gegenstände gegeben hat, erhalten alle betroffenen Spieler eine Entschädigung. Diese Gegenstände werden per Paketpost versandt. Dazu gehören:

Kraftvoller Vyrsk ×4
Scharfer Vyrsk ×4
Schriftrolle der gesegneten Verwandlung ×3
Freundliche Nokteniuminfusion ×500

Die Gegenstände werden an den 65 Charakter ausgeliefert, der vor der Wartung zuletzt angemeldet war.


French
9/4 Maintenance – Patch Notes

Modifications
• Suppression des Médaillons bordeaux et des Médaillons du temple.
• Fermeture de la Vallée du tonnerre.

Compensation
Certains donjons (difficile) ont distribué par erreur un Hongre bai au lieu des récompenses attendues, nous envoyons donc une compensation à tous les joueurs affectés. Ces objets seront livrés par colis postal et comprendront :

Vyrsk puissant ×4
Vyrsk tranchant ×4
Parchemin énigmatique béni x3
Infusion de noctenium d'amitié x500

Ces objets seront livrés au personnage 65 qui s'est connecté en dernier avant la maintenance.

Correct. That is the PC web store. Don't buy anything there unless you want it on a PC account. There is no web store for the console variant. You can buy items in-game on console, or through either of the first party shops (PlayStation or Xbox).
Bump posts are against the TERA forum rules. We are working with Bluehole to investigate the cause behind battleground matching not working as intended. When we have news to report, we will do so.

Closing this thread.
August's item pass delivery went out this morning. You should have them!
It's just the default item for a smart box. Bluehole left it in on accident and I removed them from the boxes in today's maintenance. It won't hurt anything if you already have any.
EU players get their own sales and events and, in fact, there's one starting today.

Unfortunately, the Sony EU and Sony NA are separate entities...and act like it.
Closing this thread for necromancy.
This week's swimsuits release tomorrow...along with a tiny bit of news.
See the details here!
Due to an unexpected interaction, we are removing the reduced enchanting costs because that setting prevents players from awakening eligible equipment.

We have escalated this issue to Bluehole. As soon as we're able to, we will implement the reduced costs. Sorry for the inconvenience!

-Halrath
Until we're back in the office and update the BG calendar, here's the schedule for January's first few days:

January 1: Champions' Skyring
January 2: Corsairs' Stronghold
January 3: Gridiron
Happy New Year from EME!
The end of 2017 is upon us, and we’ve prepared some special events to help you ring in 2018!

First off, from 10 a.m. PST on Saturday, December 30 until Tuesday, Jan 2 at 10 a.m. PST, you’ll get twice the usual drops in the following dungeons, as well as a chance for bonus winter-themed loot boxes from the final boss:

RK-9 Kennel
RK-9 Kennel (Hard)
Broken Prison
Sky Cruiser Endeavor
Lilith's Keep
Lilith's Keep (Hard)
Thaumetal Refinery
Thaumetal Refinery (Hard)
Kalivan's Dreadnaught
Kalivan's Challenge
Ravenous Gorge
Shattered Fleet

Plus, on December 31, if you log in for at least a minute between 11:45 p.m. and 12:15 a.m., we’ll send you a Big-Badda-Boom Box, containing over a hundred new year's fireworks for you to set off to your heart’s content!

If you’re worried you might miss the window, don't! This gift spawns during all four time zones of the continental U.S.—EST, CST, MST, and PST—so if you spend all night with us you can get as many as four Big-Badda-Boom Boxes!

And be sure to use your fireworks before Tuesday, January 30, 2018, because that’s when they’ll vanish from your inventory.

From all of us here at En Masse Entertainment, have a safe and prosperous new year!
It’s the holiday season once again, and indulging your spirit of holiday giving could also snag you a sleigh-load of EMP and assorted TERA loot!

From Wednesday, December 20 until Thursday, January 4, 2018 at 10 a.m. PST, drop by the TERA Store to buy golden gift boxes for yourself and every last one of your friends...then head straight to our Gifting Center.

How It Works:

First, buy a gift box (or several!) from the TERA Store.

1. Open it yourself and choose from four greeting cards to reveal your prize. (You’ll also get a peek at what you could have won.)

2. Or send one or more boxes to friends using the Gifting Center to receive these great prizes:

1 gift sent—Santa Suit and Santa Cap permanent character accessory
5 gifts sent—Footsteps: Chromatic Kkultteok Plate. Leave a trail of sweet treats as you move!
10 gifts sent—Account-bound Elin Dyeable Maid Dress (a never-before-released variant of the maid costumes from the Elin Housemaid Loot Box)
15 gifts sent— Account-bound permanent Thunderbolt Flying Wolf mount, with HP/MP. (Use this manual to learn how to summon Thunderbolt, a flying wolf mount with a flight and movement speed of 290 that restores 1% of your maximum HP and MP every second.)
20 gifts sent—1 year of Elite Status

Expecting a lot of gift boxes? Golden gift boxes should be opened by Thursday, January 11 at 10 a.m. PST. After that, any golden gift boxes remaining in your TERA Gifting Center will be converted into Santa Suits and Santa Caps, delivered by January 19 at 9 p.m. PST directly to your Item Claim.
Waiting on the graphic to finish the news post, but in the meantime here's the schedule for the next few days:

Dec 1: Corsairs' Stronghold
Dec 2: Champions' Skyring
Dec 3: Corsairs' Stronghold

Rewards are slightly updated. Winning a BG gives you a shot at:

Emerald x1
Titan's Fire x4
Titan's Peace x4
Titan's Earth x4
Titan's Storm x4
Our support section might be able to help.
Cyber Monday is here, but we couldn’t choose just a few of the best-selling items to bring back…so we’re extending discounts on all of our Black Friday sale items in the TERA Store until 9 a.m. PST on Tuesday, November 28! This is also your last chance to get a special gift any time you purchase EMP!

1,000 EMP Bundle
To the regular 1000 En Masse Points (EMP) purchase, we’re adding:
1 Opening Act loot box (containing highly desirable consumables or a chance to yield an Elin Cutie Star Shopping Spree Box*)
Plus cool items for EME’s other games: Kritika Online, Closers, and AVA

2,200 EMP Bundle
To the regular 2200 En Masse Points (EMP) purchase, we’re adding:
3 Opening Act loot boxes
Plus cool items for EME’s other games: Kritika Online, Closers, and AVA

4,600 EMP Bundle
To the regular 4600 En Masse Points (EMP) purchase, we’re adding:
7 Opening Act loot boxes
Plus cool items for EME’s other games: Kritika Online, Closers, and AVA

12,000 EMP Bundle

To the regular 12000 En Masse Points (EMP) purchase, we’re adding:
20 Opening Act loot boxes
Plus cool items for EME’s other games: Kritika Online, Closers, and AVA

35,000 EMP Bundle
Don't miss out on the special 35,000 EMP product, available only during the Black Friday sale! This bundle guarantees an Elin Cutie Star Shopping Spree Box. You'll also receive items for EME’s other games: Kritika Online, Closers, and AVA.

*The shopping spree box is a special pre-order item that won’t be redeemable until the Miniguns update on November 30, 2017; at that time, the shopping spree box will yield a permanent elin Cutie Star outfit and matching Blue Headset accessory when opened. Each Opening Act loot box has a chance to yield an Elin Cutie Star Shopping Spree Box.

IMPORTANT! You must log in to Kritika Online, Closers, and AVA within 15 days of your EMP purchase to have your free gift delivered in-game. The above rewards are available during the Black Friday sale, so don’t miss out!

This is your final opportunity to grab the three new loot boxes in the TERA Store:

BFF Loot Box— A loot box guaranteed to contain 300 Metamorphic Emblems. May also contain one of the magical pink unicorn mounts—Friendship, Friendshine, Friendstorm, Friendheart, or Noble Friendship—or dyad niveot structures, golden talents, more emblems, or other consumables.

Darkflame Loot Box— A loot box guaranteed to contain 400 Metamorphic Emblems. May also contain an Ultraplasm smart box, dyad niveot structures, golden talents, more emblems, or other consumables. [Smart boxes automatically generate the corresponding equipment for your character when you open them.]

Blackheart Loot Box— A loot box guaranteed to contain 300 Metamorphic Emblems. May also contain a Blackheart weapon skin, dyad niveot structures, golden talents, more emblems, or other consumables.

Don’t miss out on these cool loot boxes! Cyber Monday is the final opportunity to grab huge discounts across TERA! Grab them now before they’re gone!

That looks like an oversight. I fixed it.
No.

Interesting guesses.

Possibly both.

You're welcome.

P.S. No.
There were popos in the server room.

AGAIN.

Here are the details about Black Friday.
There will be information about that tomorrow! Stay tuned.
This weekend we are highlighting Thaumetal Refinery (Normal) and (Hard). Take advantage of this event to get a cool head accessory!

Starting Friday, November 10 at 10 a.m. PST, and continuing until the following Tuesday, November 14 at 8 a.m. PST, completing Thaumetal Refinery (Normal)—that is, by defeating Garuuksalk, the final boss—yields a bonus drop of one of the following items (determined at random):

Miner Hat ×1
Smart Dyad Niveot Structure ×1
Superior Noctenium Elixir ×1
Titan's Earth ×4
Titan's Storm ×4

For even more rewards (also determined at random), delve into Thaumetal Refinery (Hard) and defeat Nightmare Garuuksalk.

Miner Hat ×1
Smart Dyad Niveot Structure ×1
Superior Noctenium Elixir ×2
Titan's Earth ×6
Titan's Storm ×6

The Miner Hat is only available this weekend through these dungeons, so grab your friends and head into the refinery!
Spacecats is out ill today (he caught a computer virus). I suspect that information will be posted tomorrow.
Why on that page writte Nov 15?
o-o change it then. Misleading

November 15 is when we reveal more information about the dungeon on the promo page.
You'll no longer be able to get catalysts on Tuesday morning (11/7), but you can use any you have until 11/14.
You'll have the date this week.
*coughs*Simple Salts*coughs*
Just a reminder to all of our players that Daylight Savings Time ends this weekend and TERA will revert to Pacific Standard Time. Events that started at 10 a.m. PDT will start at 11 a.m. PST.

Please bear this in mind when scheduling your activities! Have a great weekend and don't forget to check out the EME Extra Life stream!
You should try logging all the way out, closing your launcher, and then logging back in. If your set up is still bugged out, please file a support ticket.
The November BG calendar can be found here!
We had some great entries for this contest! Thank you to everyone who submitted entries!

That said, we had some outstanding submissions that stood above the rest, so here are our category winners!

Scariest: Flayre (MT)
Funniest: Sutcho (TR)
Most Dramatic: Butts (TR)
Cutest: Neko (CH)
Most Halloweeny: Jesyka (MT)

Each character receives 3,000 EMP! Congratulations to everyone who participated! Happy Halloween!
Halrath wrote: »
@Spacecats @seandynamite

I know that seandynamite posted his response here: https://forums.enmasse.com/tera/discussion/18594/elite-status-updates-changing-to-elite-status-bring-new-benefits-for-you-needs-editing
Sorry for the late post, folks (I was actually out of cell service range all day yesterday and last night); the issue was caused by a sync issue between the databases from the game and from the store. The folks that run the the store databases said they would be refunding all purchases made in the 3 hour-ish period that the database was out of sync. If you don't see either the items or the EMP, please file a support ticket and CS can handle those on a case by case basis.

I have to say that the kyra flash window/tera store was down for longer than 3 hours. It was more like 8 or 9 hours, not coming back until PM EST. There are also a number of people that have not received their items, despite EMP being deducted from their account.

Could you please consider extending the end date for this sale? This would help the people who are having issues, and it would allow people who couldn't play after Saturday because of RL reason the chance to purchase mounts as well.

Thank you.

Sorry about all of the technical issues this weekend. I'll extend the sale to run through 10 a.m. PDT on Halloween.


How is that going to help people who spent money on mounts, but never got the mounts, and never got refunded? I can't afford to pour another 20.00 into the game hoping to get lucky.

I know there were issues with our purchase systems this weekend. The platform team is working on that right now. Players who made purchases will get the items they wanted. I'm sorry you were affected by the issue, but we will get this resolved.
@Spacecats @seandynamite

I know that seandynamite posted his response here: https://forums.enmasse.com/tera/discussion/18594/elite-status-updates-changing-to-elite-status-bring-new-benefits-for-you-needs-editing
Sorry for the late post, folks (I was actually out of cell service range all day yesterday and last night); the issue was caused by a sync issue between the databases from the game and from the store. The folks that run the the store databases said they would be refunding all purchases made in the 3 hour-ish period that the database was out of sync. If you don't see either the items or the EMP, please file a support ticket and CS can handle those on a case by case basis.

I have to say that the kyra flash window/tera store was down for longer than 3 hours. It was more like 8 or 9 hours, not coming back until PM EST. There are also a number of people that have not received their items, despite EMP being deducted from their account.

Could you please consider extending the end date for this sale? This would help the people who are having issues, and it would allow people who couldn't play after Saturday because of RL reason the chance to purchase mounts as well.

Thank you.

Sorry about all of the technical issues this weekend. I'll extend the sale to run through 10 a.m. PDT on Halloween.
Thank you all for your submissions! Looking forward to announcing the winners on Tuesday!
Congratulations!
This is answered at the top of the forums.
So current rumor mill is a group got banned because they reset a world boss another group was killing..Then killed it themselves..Got a three day ban for not sharing loot with the group that was there first..
"Breaking the spirit of the game"


Is this going to be a common thing? Because..hell..I do that to people on a daily basis..multiple times a day..

If you do that on a PvP server, it's totally fine because that is intended. PvP away.

If you do it on a PvE server, it's supremely uncool and will be punished. It's not like the group that tagged the critter can defend their kill.
No strongbox for the near future.
Yup. Expect more details on this next month.
The servers are up and open once more. Have a great day. Thanks for your patience!
The servers have been down for five hours and 12 minutes and should hopefully be up very shortly. The operations team is verifying everything as we speak.
The Ops team is verifying everything. Shouldn't be too much longer.
Lolitaa wrote: »
a joke: i have 300 songs on shuffle and this one song tried to play 7 times in 80 mins. song that isn't good to be repeated!

hHHhahahaha!!!!

also
elins like bacon
and castanics don't like halloween because that would require putting clothes on
#facts
source: halrath

Awww! Someone read their leveling emails!
Symn wrote: »
Or is it finally going to be a server merge

They are not server merges.
Hey everyone!

For the next two weeks, the operations team will be conducting extended maintenances that will affect TERA operations. These are long-planned hardware migrations that require downtime for various services. We apologize for the inconvenience and will update this thread if details change.


Tuesday 10/24 - Maintenance will run from 6 a.m. to 11 a.m. PDT. AV and MT will be migrated. All TERA servers will be unavailable.

Thursday 10/26 - Maintenance will run from 6 a.m. to 12:30 p.m. PDT. All TERA servers and websites will be unavailable. The TERA forums WILL be available.

Thursday 11/02 - Maintenance will run from 6 a.m. to 11 a.m. PDT. FF, CH, and TR wil be down for migration. AV and MT will be available.
Necromancy is bad. Let the dead threads lie, please.
feminzii wrote: »
can u explain what the "most halloweeny" category means, I have to admit i'm a little lost on that one

Give us one screenshot that is ALL about Halloween.
Halloween is here and it’s time for some fun with screenshots! We want to see some great Halloween-themed screenshots, and that’s where you come in.

From Monday, October 23 to 11:59 p.m. PDT on Sunday, October 29, you can submit a single, perfect screenshot that best fits your Halloween spirit! Choose a category from the list below to compete in, but you only get one entry, so pick the one that works best for you!

Categories:

• Scariest
• Funniest
• Most Dramatic
• Cutest
• Most Halloweeny

(Halloweeny is totally a word.)

Have fun with this contest, but don’t forget to follow the rules. Entries that do not comply will be discounted.

The Rules

In order to participate, please comment in this thread with a screenshot. Your screenshot must adhere to the following rules in order to be eligible:

You must state your character's name, server, and the category you’ve chosen when submitting your image (do not add it as part of the image, please).

Only one player character in the screenshot. Background NPCs, monsters, and mounts are okay, but no one else.

Only one screenshot per player. No multiple entries.

Your character must be the focus of the shot and should be prominent. Great backgrounds are fine, but we want to see your best foot forward.

No game mods!

No photoshopping of any kind.

You can edit your post in this thread if you take a new screenshot, replacing the old one, but only before the deadline at 11:59 p.m. PDT on Sunday, October 29.
You may include a brief description to be considered with your screenshot, but keep it to one sentence.

There will be one winner per category, each receiving 3,000 EMP. Winners will be announced in this thread on Halloween! It will be here before you know it, so get your entries in as soon as possible!

And have a spooooky time!
*prays* Please let it be a hide and seek, please let it be a hide and seek....
No please, no open world. Again the winners will be those who are 24/7 only. I think we had enough of such events past three months. And please no random event like what happened at argon event. The way its now is fine. It actually rewards those who works. Harder working - more profit.

Fear not. Not planning to make any further changes to Kyra's right now. Have a fun weekend.
Because we want you to run dungeons, play in battlegrounds, level an alt, or visit the lovely Island of Dawn.

It's beautiful in the fall.
UdonPasta wrote: »
i miss the standard devilliciose (the cheaper one) from the list? or they boosted the old price of 20 buck up to 40 =x

That one is in Kyra's Potion Shack.
Oh mighty spacecats ( @Spacecats ) Will we see a return of your chaos this year in the IOD and Freeholds? Oh, how I long to see those Bams spawning sending our world into mayhem and Chaos.

Spacecats isn't ignoring you. He's at Twitchcon this week, so probably won't respond right away.

Don't take it personally.
No, that part of the image was from an older event. Getting that fixed right now. The FAQ has the correct list of prizes. Account services items and crafting mats are not a part of this Kyra's event. Sorry for the confusion.
Halrath wrote: »
After reviewing player feedback, we did add Lilith's Keep (Normal/Hard) and Kalivan's Dreadnaught to the dungeon event. I updated the news post.

Halrath can I ask, in the candy exchange why there are two Boo pets and Two Boneshaker's for very different prices?

Boneshaker 400 Boo 150 Boneshaker 150 Boo 250.

201575.png

That looks like a goof. Duplicated Boo and 400 Boneshaker is wrong.

I'll look into it. In the meantime, don't buy the expensive one.
After reviewing player feedback, we did add Lilith's Keep (Normal/Hard) and Kalivan's Dreadnaught to the dungeon event. I updated the news post.
Sowen wrote: »
*The Harvest Festival Hall event returns starting Thursday, October 19 at 10 a.m. Find Serena at the Eldritch Academy to do your part. Use Halloween Cannons to repel hungry, hungry monsters, who want all the candy for themselves.*

Is this broke? I can't see any NPC there :sleepy:

Can you check @Halrath

Checking. I think Serena went to Starbucks for a latte. I'll get her back on the job right away.
LesbianVi wrote: »
Add two more dungeons plox. KD/LK

PS: Add some mounts, in anyway thanks for this. No mats should be distributed much right now, and also we have extra event for Halloween, so things gonna be balanced out later on.

Oh, all right. Dungeons added. No mounts, though. Sorry.
I'm not even seeing the potion thing on my welcome page, I don't even see the halloween NPC..what the heck.

Try logging out, closing your launcher, then logging back in. Send me a message if that doesn't fix this.
c0g wrote: »
https://forums.enmasse.com/tera/discussion/comment/180030/#Comment_180030

@Halrath Where's the Hat of Sweet Dreams? It's not in the list?

It's totally in there. So's the Dapper Vampir's Hat. Swearsies realsies. The FAQ was missing them, but the event wasn't.
Kyra’s Pop-Up Potion Shack is back and open for business!

From Thursday, October 19 at 10 a.m. PDT, until Tuesday, November 7, you can once again earn catalysts throughout TERA, then cash them in for spooky Halloween prizes! The Potion Shack will stay open until 10 a.m. PST on November 14, but use your catalysts before then!

How Do You Get Catalysts

Elite players will get five catalysts the first time they log in during the event.

Starting at level 25, you automatically gain boxes of catalysts every 5 levels. These boxes can only be opened by characters of the appropriate level, so open them as soon as you get them. Reapers only get catalysts at level 60 and 65.

Victories in highlighted battlegrounds earns a Potionmaster’s Catalyst Box. See the updated battleground calendar for the battleground of the day!

Killing specific bosses in various dungeons also grants level-appropriate catalyst boxes:

Bastion of Lok—Murdranak
Sinestral Manor—Malgarios
Saravash’s Ascent—Saravash
Cultist’s Refgue—Terkasia
Necromancer Tomb—Kaidun
Labyrinth of Terror—Laknerus
Ebon Tower—Thulsa
Kelsaik’s Nest—Kelsaik
RK-9 Kennel—RK-9
Thaumetal Refinery—Garuuksalk
Thaumetal Refinery (Hard)—Nightmare Garuuksalk

Catalysts are a guaranteed reward for completing the Island of Dawn Vanguard quests:

Hunt Brutal Basilisks
Hunt Brutal Orisks
Hunt Brutal Ovoliths
Hunt Brutal Blondbound Teraliths
Hunt Brutal Fimbrilisks
Hunt Brutal Searing Fangspawns
Hunt Brutal Naga Battlemasters
Hunt Brutal Iron Giants
Hunt Brutal Onyx Hydraths

Prizes for this round of Kyra’s Potion Shack include EMP jackpots, Halloween-themed costumes, pets, dyads, superior noctenium elixirs, and cosmetic accessories. (See the FAQ for the full list of prizes.)

Be sure to use your catalysts before maintenance on Tuesday, November 14, because afterwards any catalysts previously earned or purchased will be erased from player inventories and from the Welcome Window’s catalyst balance.

Now get out there and start brewing!
Bumping this thread as we have an update to share:

Following maintenance tomorrow, the following Vanguard Requests will award Metamorphic Tokens as additional rewards:

Complete Thaumetal Refinery = 540 Metaphoric Tokens
Complete Kalivan's Dreadnaught = 540 Metaphoric Tokens
Complete Lilith's Keep = 540 Metaphoric Tokens
Complete RK-9 Kennel = 1350 Metaphoric Tokens
Complete Thaumetal Refinery (Hard) = 1350 Metaphoric Tokens
Complete Lilith's Keep (Hard) = 1350 Metaphoric Tokens
Complete Sky Cruiser Endeavor = 1350 Metaphoric Tokens
Complete the Pit of Petrax = 100 Metaphoric Tokens

These rewards mirror those offered in K-TERA.

Following our upcoming Kyra's Pop-up Potion Shack event, Metaphoric Tokens will also be added as additional rewards to Island of Dawn VGs (they'll award catalysts instead during the event).

DUDE! Spoilers!
LesbianVi wrote: »
Halrath wrote: »
The Kyra's news post should go up later today. Halloween's will go up tomorrow. Cheers.

Would I get my glowing Skeleton costumes? :3

PS: I can't play much tho, my ping is +500 after patch :confused: But want muh costumes

Maaaaaaaaybe...
The Kyra's news post should go up later today. Halloween's will go up tomorrow. Cheers.
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