Geletron (Technical Producer)
Geletron (Technical Producer)
First off. I think it is more logical and organized to have them stackable in your inventory to alleviate the need to constantly empty the inventory for the catalyst. Secondly, The repetitive windows that pop up are insanely illogical accept for the first window. Yet the option should be given on whether to ask again or not. Thus alleviating the need to keep having the window pop up once more over and over again. The next window that pops up is not even needed at all. Why have this window pop up that isn't even an elite status voucher?
The process of claiming catalysts is annoying. There are a few reasons why it works this way:
1. Potion shack is a bit of a hack. We had to re-purpose an Elite Status voucher so there would be an item in game that you could use to gain currency. It isn't ideal, but we wanted to find a way to reward people in game.
2. All the extra pop-up windows are shown because we are using a hacked Elite Status voucher for the catalysts.
3. It turns out Elite Status vouchers and catalysts don't work correctly when they are rewarded in stacks (we found this out the hard way during a past event). We decided to make them non-stackable to avoid breaking the system and to encourage people to use them instead of hoarding them.
I've been having this message pop up everytime i log into one of my characters. I can log into my other characters just fine but this one in particular it will go to the loading screen, load to 77% then I get kicked. I've tried troubleshooting, updating the graphics card, msconfig, and even had to reinstall steam to my computer. It's really bumming me out! Help?
Ok, somehow my game decided to work 1 day but now, after a short break, my launcher decided to patch back to version 39, LOL. What to do? I'm not interested in redownloading again, would be my 6 time in 2 days.
lol considering ive been downloading other stuff and streaming my internet is fine, no firstworldproblems here.
my problem is why the patches arent included in the full download
Just some feedback for overall forum appeal, but when looking through the current threads, could the "new" icon possibly be moved to the left of the forum title, rather than the right side? It's a small thing, but it always sticks out to me, like a sore thumb, since the icon is bright green. Just thinking it might be a bit more fluid overall, if the icon were on the left side.
Minor suggestion c:
My main problem is that quoting is broken for me.
I'm wondering if it has to do with the mobile version, since I use forums on my Android, and not a PC.
Okay, so I want to ask, since obviously at this point in time there is another 'event' going on that is getting some uh.... massive negative backlash.
Yes, I'm talking about the Triple Enchant event.
Is your team responsible for any part of this? Are you guys able to create events like this, and by that regard, are you able to make changes to events like this? I'm only asking because the community has pretty much gone into full rage mode after Treeshark revealed that it does not affect awakened enchanting.
I'm not sure if this has been asked yet, but I'll take a stab anyways.
Q: Are there any plans to re-release older cosmetic items that we haven't seen for a while? Such as dyeable arins costume, or the blue halo that was released back in 2013. If not, are there any plans or would it be possible to implement an item that allows the unbinding of cosmetic items (while rendering them untradeable so the market doesn't get killed) so that we can use items that haven't been available for a long time? I could foresee this being a great thing for the limited time hello kitty costumes as well.
How do you plan to improve the game without taking Events into consideration? Lets say "Event" (etc) is an unknown word. Do you think youve (team) achived enough? If not? why not, look how far we are. If yes, why? Are they still ways to go?
This is most likely a BHS question but I wanted to ask just in case you guys have any information on this. Is there any plans to port TERA to Linux maybe via steam?
Serious question time now, do you have upcoming or have you got in the works another form of in game event that hasn't ever been shown? And also (if you help work on it) 'Blast from the past' will we ever see the return of it or a newer version of it?
Thanks for answering the question on the forums.
Did you make any changes to the forum search engine?
Hi Geletron! Thanks for answering so many questions so thoughtfully, I'd thought I'd give my own Q.
Will it ever be possible to unsoulbind items, or otherwise move them inbetween characters? I for one, own alot of costumes bound to characters whom were deleted or no longer in use. Will Tera ever see an 'unsoulbind' item in the account services in the future? Thanks for any reply :)
Up for one more? :)
Under the loot box section in the Tera Store (browser version) is it possible to implement subsections (eg. mounts, cosmetics,other)? Or an overall better searching and filtering option for the Store?
The merging of different weapon skins into a smart box was excellent(!), but in some sections we have 10 pages worth of things to select from and browse through and I feel with the constant addition of new things, it will increase and makes harder to arrange similar things next to each other and compare them.
I really like your style Geletron :)
Q: Are there any plans on making more account bound items, aside from mounts like costumes, weapon skins and accs or pets from the EMP store?
We already have the Steam-Powered Pack for reference :) so more packs?
Even some non-dyable versions of the costumes would be nice.
One simple but BIG question many players have mentioned a lot: Is it technically possible for NA Tera to activate dungeons that have been disabled in Ktera? The reason for this is because one thing that pisses a lot of people off and makes them leave the game for BnS/BDO or whatever is the constant unnecessary removal of content by BHS that happens every major gear patch. It may make sense to remove some dungeons that are completely outdated, but BHS often removes dungeons that are still very relevant which often causes a negative effect on the economy. For instance, Akerons inferno was removed for the last gear patch even though the drops of schisma and inferno ore were still very relevant. Inferno ore ended up spiking in price on the broker because of a lack of ways to get it.
Next with the ninja patch comes the highly unnecessary removal of FIHM and Dreadspire. This is, again, a poor decision by BHS. Dreadspire drops VM6 mats, Dreadnaught, ore, and BoE Starfall, all of which are still going to be relevant next patch. FIHM drops chests and VM6 mats, which will also still be relevant. Neither of these should be removed from the game, and their removal is pretty much guaranteed to result in negative feedback from NA Tera just like this practice has done in the past. A great way around this problem would be if we could have a permanent "Event Dungeon" system similar to what we have with ABHM, that cycles an old dungeon with updated drops weekly. Or if NA Tera can just simply keep Dreadspire and FIHM with the Ninja patch. Either of these would be great.
That moment when you accidentally guess the url to the new forums...
Anyways, on to my question. I'm not sure if you're the appropriate person to answer this but since you said you worked on the game stores I'll ask it anyways. Have you ever considered having different currency options for buying EMP/elite other than just the American dollar (with adjusted prices to fit the current exchange rate etc.)? I know a lot of us Canadians are rather hesitant to purchase in American as our credit card companies love to give us the worst possible exchange rates along with charging foreign exchange fees.
Any plans of adding features to Tera Launcher? It would be nice to allow multiple instances of the launcher. But the feature I mostly want is being able to enable auto-login (not interested in linking Tera account with Facebook or Steam). If there's concerns about security, just force Account Armor for auto-logins.
Hello Geletron, ive been following teras talks updates past 7 months since school has kept me busy but im still watching how tera moves forward and i see great hope for its potential
- My question
back in the day X1-2 years ago i used to play tera 24/7 and my greatest ally as a new person to it leveling more and more getting higher up was the IOS APP made by some person called tera it was up to date and it was amazing till reaper came and as much i emailed them to please update they wouldnt its pretty out of date now what plans do you guys think you might have for bring out a IOS app that provides info on the game and helps you manage your account? Thanks so much Ps- Do you watch anime and if so whats your top favs?
Ever considered switching out of Zayo as a service provider? The latency while on their network is unbearable.
I wish I had some more questions to your job, but they've all been answered. I also love your ideas for event loot boxes and grand prize items.
My only question is how big is your network team, what are the job requirements and are there positions available. XD
There has been talk several times about a new forum So what is the status of new forum?
What is the most important change you want to see made to the forums?
To Space Cats and all you folks at EME you guy just keep getting better, did someone at work purchase a bunch of Deming's Books? :)
Cat or Dog person? :D
Not sure if this is an area you work on, but just in case: what is the reason KTera's UI is less laggy than NATera's? Since not long ago some people have found that replacing the NA UI files with the korean client ones eliminates a lot if not all of the lag when opening, closing and using interfaces in-game.
The issue with the laggy UI has been brought up for years since the game released in NA, so it'd be interesting to know if this is due to something not working properly in our client or if it's simply because Korea's build is more updated (since they are a content patch ahead) or optimized. Whatever the cause, I hope NA can enjoy, at some point soon, the same better UI performance as KTera without players having to replace files.
Apologies if this is the wrong Q&A thread (in that case, can this be forwarded to the people who could know what's going on?). Thank you.
Since it is you and your team who supervised the creation of the Kyra Potion Shack, the Golden Gift Box system and the launch of TERA on Steam, is it safe to assume your team also worked on the creation of the TERA Rewards system and the TERA Emporium? If yes, how do you plan to improve it in order to be attainable for more players who do not spend EMP (lets face it, the current system is way too EMP based and loyalty doesn't exist only in buying EMP). If no, Do you have plans to tweak the current events your team created, and activate em on more Holidays?
Gonna quickly answer this one: Look up Scaleform UE3, it uses single threaded (most CPU's have 2+ cores aka dual threading or x-threading) CPU (newer games use the GPU due to it's free resource allocation and specialized peripherals [graphics cards]) rendering for TERA's UI (something constantly updated). Combine these 3 things and you get TERA's UI as a bundled, unoptimized mess.
Onto my question:
I imagine since you handle login, web, and server client loads Geletron that you probably dabble in the hardware field equally as much as the software side of things. How up to date is TERA's hardware for the web server, login server, client server, etc?
(On a side note, I really dig these weekly asks Spacecats, they're pretty good at keeping the community in touch with some of the lesser known members of the dev/production team which is EXACTLY what the community has been asking for for the past 1 and a half years)
Why did it take so long for Tera to be released through steam? What was the most challenging part of that process you can tell us about?
Hi, I had no idea what to ask about the game so here's a personal question: what were your childhood dreams and why you decided to pursue this career?
One of the draw backs of TERA is to get it to run smoothly one must optimize it themselves, simple things such as changing files to tell TERA to use more cores of your CPU, reducing particle size, ect. With out doing this the game is near unplayable at the higher level. That and the amount of memory leakage, why has this not been addressed and fixed in four years? If there are no plans on fixing it why not set up walk throughs on these forums for those that want to enjoy the game on the higher level, show a sign that yes it is an issue and En Masse can not fix it but would like to help in every way possible?
Gee one could wonder why people bother to write page long (and more) "rants". What you mean - judging by last thread - is:
• No hard questions. That people really care about. No questioning issues with services. No ridiculous inconsistent censorship questions. No state of PVP questions.
Some won't apply to GELETRON ofc, but it's for future sake.
Question time, i'll break the rule and go with 2:
1. Is the "GM" support team outsourced?
2. Did they ever play TERA?
Ps. What? It wasn't mean towards GELETRON. And judging by the
wenon paying players get it wasn't mean at all.
Ps.2. Since you build tool for them i thought you might know.
First, download the replacement TERA.exe file.
That page is 404-nonfound
Looks shiny and new, if i could smell it, it would smell like when you open a bag of brand new plastic :)
Couple of things to note:
- The fact that this new in game store will not work on Windows XP or 2003 is a big issue for a lot of players, as that same lot confirmed to have issues running the game with Windows 10, so it will feel a bit forced from your part to make players install Windows 10 just to use the new in game shop.
An option to this, would be to allow those who do not want to upgrade to Windows 10, the ability to keep using the same old in game shop as before.
- The option to buy EMP while in game is appreciated, it will work like the option to buy Ncoins in BnS, it is very convenient. But if this is how is gonna work, what happens with Steam users like me who use the Steam Overlay to buy EMP while in game? works the same.
- Finally an option to buy multiple items of a kind. It's annoying for me to keep clicking the same button to buy multiple copies of the same item. This is welcomed!
I welcome any changes done to the game, be it to provide a better service, like this one, or game content. It makes me think that you guys are actually working for us to have a better gaming experience.
Just to finalize, the issue with Windows XP and 2003 not working with this new in game store, like i said earlier, will be the biggest barrier, and i suggest to find a way around it.
ADDITIONAL NOTE: I forgot to mention, since this is a brand new store, how will it affect the Dressing Room? The Dressing Room allows us to buy the stuff we preview on it straight from the Dressing Room. Since we have a new shop, will this affect that particular function?