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Hi everyone!

Thanks to those that watched the stream today. I learned a lot from doing this and I'm excited to keep moving forward with it!

If you could be so kind as to give me some pointers on what you'd like to see more of/less of - I'd love to hear it! I want to keep this going with Apex, and then maybe move on to do other types of streams like this! I want to give the spotlight to the players and have you all share your expertise with me and our viewers :D

Things I'm working on improving for the next stream:
- Audio differences from recordings to live
- PVE Camera angles - how to show off dem skillz off better

I look forward to what you all have to say!

(pls be nice about your feedback!)
When it comes to negative feedback, it's something that takes more investigation than just one comment, and it tends to have a lot of different perspectives that I have to parse through. But when there's positive feedback, it's easier to pass that feedback along to Bluehole. It's good to combine feedback with positives and negatives.

I commented on this thread because it was a straightforward thread. Please don't think that because I don't post on other threads, it doesn't mean I don't grab that feedback either.

For example, I've grabbed feedback from the Kyra's posts, more feedback on UI, and how hard it is to be a level 65 player that isn't necessarily super well versed in those harder dungeons.
Could you share a video as an example please? If this is an issue, I'd like to share it with Bluehole.

Thanks!
@Catservant This is lovely! I'll make sure to share this with Bluehole :)
@Chlorox the maintenance we're doing today is meant to fix that issue!

https://forums.enmasse.com/tera/discussion/29534/dark-reaches-hotfix#latest

I hope your passives are back up and running after 11 am today, please let us know if it doesn't! :)
1. Battlegrounds
  • Added new reward items:
    • Champion’s Enchanting Chest III
    • Empowered Enchanting Chest
  • Added new items to Bellicarium shop, including but not limited to:
    • Golden and Silver Talents
    • Heroic Oath Gear materials
2. Resolved Issues
  • Added Instance Reset Scroll for ilvl 455 dungeons to the VG shop.
  • Passive skills will now trigger as expected, such as Nether Dragon crit and Reaper’s Vengeful Attack.
  • Minimap will no longer be locked.
3. Miscellaneous
  • Tier I and II Brooch Etchings, added in v75, are available as drops from the two newly added dungeons:
    • Grotto of Lost Souls
    • Dark Reach Citadel
    • NOTE: Brooch Etchings are not craftable at this time
  • Supreme Metal has been added to the Metamorphic Emblem shop.
PYGN3PMNTE wrote: »
On October 10th we got this twitter:

That tweet redirected you to this news post: http://tera.enmasse.com/events/deathwrack-update

This post is not on the news post list anymore btw, so i dont know what's going on...

Any official word on this ? Why did they remove the post and why are we hearing nothing about this big update that was supposed to come today ???

Also, it's not a news post. It's a promotional page. That's why it doesn't show up in that list. Sorry!
The next content update for TERA is on the horizon! In less than two weeks, the Deathwrack update launches, bringing new dungeons, new challenges, and more!

Come back to the promo page to see more reveals as we get closer to the release date!
The Deathwrack content update is coming October 30.
As mentioned in our EME Discord Channel when this same question was asked, the Deathwrack Promotional Page has dates listed, but that is the date that new Information is revealed on that specific Promotional Page, it is not the date of when these updates are actually being added in on TERA Console.

Just to clarify, the updates are coming very soon, and an Official Release Date will be announced.
1. Apex Part II
  • Added Apex Skills to the remaining 6 classes: Sorcerer, Archer, Reaper, Gunner, Ninja, Valkyrie.
    • Requires starting Velika Banquet, part of The Two Banquets questline, at ilvl 439.
    • Adjusted Recommended Glyphs and Chain Skills leading to Apex skills.
  • See our Dark Reaches promo page (http://tera.enmasse.com/events/dark-reaches) for a quick rundown of the new skills!

2. Dungeon
  • Two New Dungeons
    • Dark Reach Citadel
      • 5-person dungeon
      • Accessed via Instance matching or the teleportal in Plaza of the Mighty in Colossal Ruins (Val Aureum).
        • 601f3d2286d097d6362cb53c58c52be7e7cf7656.png
      • Normal Mode:
        • Requires ilvl 446 for instance matching.
        • Limited to 1 entry (2 for Elite) per day.
        • Available Rewards:
          • Archdevan Formula
          • Artisan’s Tools
          • Copper Clasp
          • Gems
          • Stormcry Equipment Chest
          • Carved Ornament
          • Otherworldly Shard
          • Elemental Essence
          • Dyad Niveot Structure
          • Onset Masks
          • Various Etching designs and materials
      • Hard Mode:
        • Requires ilvl 453 for instance matching.
        • Limited to 1 entry (2 for Elite) per day.
        • Available Rewards:
          • Scavenged Supplies
          • Artisan’s Tools
          • Devil’s Claws
          • Gems[/size]
          • Stormcry Equipment Chest
          • Panasophic Ash
          • Elemental Essence
          • Veilthroch
          • Dyad Niveot Structure
          • Infinity Masks
          • Various Etching designs and materials
          • Accessory Amplifiers (tier I and II)
    • Grotto of Lost Souls
      • 5-person dungeon
      • Accessed via Instance Matching or the teleportal between Plaza of the Fallen and Nightwood in Darkquaver Woods (Sylvanoth).
        • 08750e4cc16efc16cc41e979b1e49c853f2963aa.png
      • Normal Mode:
        • Requires ilvl 453 for instance matching.
        • Limited to 1 entry (2 for Elite) per day.
        • Available Rewards:
          • Scavenged Supplies
          • Copper Clasp
          • Dragon Skull
          • Gems
          • Stormcry Equipment Chest
          • Panasophic Ash
          • Elemental Essence
          • Veilthroch
          • Dyad Niveot Structure
          • Various Etching designs and materials
          • Infinity Masks
          • Accessory Amplifiers (tier I and II)
      • Hard Mode:
        • Requires ilvl 455 for instance matching.
        • Limited to 1 entry (2 for Elite) per day.
        • Available Rewards:
          • Supreme Metal
          • Springy Draco Limb
          • Innerwear
          • Gems
          • Stormcry Equipment Chest
          • Springy Draco Limb
          • Weight Pendulum
          • Dyad Niveot Structure
          • Various Etching designs and materials
          • Transcendent Masks
          • Accessory Amplifiers (tier I and II)
  • Reopened Dungeons
    • Channelworks
      • 3-person dungeon
      • Requires ilvl 412 for instance matching.
      • Limited to 2 entries (4 for Elite) per day.
      • Located at Balder’s Refuge.
      • Drops have been rebalanced for new challenge level and include Talents and low-tier materials
    • Velik’s Hold
      • 7-person dungeon
      • Requires ilvl 431 for instance matching.
      • Limited to 2 entries (4 for Elite) per day.
      • Located in Velika.
      • Drops have been rebalanced for new challenge level and include Talents and mid-tier materials
  • Closed Shadow Sanguinary (both normal and hard)
  • Leaderboard changes:
    • Removed Antaroth’s Abyss (hard).
    • Added Grotto of Lost Souls (hard).
  • Adjusted dungeon rewards, including (but not limited to) the following major changes:
    • Antaroth’s Abyss (hard)
      • Increased Infinity Mask drop rate by 50 percent.
      • Added Accessory Amplifier (Tier I) to drop table.
    • Antaroth’s Abyss
      • Increased Onset Mask drop rate by 50 percent.
    • Red Refuge (hard)
      • Increased Onset Mask drop rate by 50 percent.

3. Compliment System
  • When a Newcomer completes an eligible dungeon with a Veteran player, the Newcomer can compliment the Veteran player via the Compliment UI.
    • Newcomer is a player:
      • with fewer than 5 dungeon completions of that dungeon
      • and has been active fewer than 30 days or has returner status,
      • and joined the dungeon via Solo Instance Matching.
    • Veteran is a player:
      • who has completed that dungeon 5 or more times
      • and joined the dungeon via solo Instance Matching.
  • Eligible Dungeons:
    • Ravenous Gorge
    • Kalivan’s Challenge
    • Shattered Fleet
    • Channelworks
    • Thaumetal Refinery
    • Lilith’s Keep
    • Kalivan’s Dreadnaught
    • Velik’s Hold
  • Complimented Veteran players earn Veteran Guardian Tokens and other materials.
  • Veteran Guardian Tokens are used to purchase Veteran Guardian Crates, containing Golden and Silver Talents.
  • Rewards for complimented players:
    • From ilvl 412 dungeons:
      • 3× Veteran Guardian Tokens
      • 4× Golden Talent
      • 1× Silver Talent
    • From ilvl 431 dungeons:
      • 7× Veteran Guardian Tokens
      • 4× Golden Daric
      • 1× Silver Siglo
  • NOTE: Eligible Dungeons and Rewards may change in future updates.

4. Item
  • Added Transcendent Masks.
    • Acquired from Grotto of Lost Souls (hard) or by upgrading an Infinity Mask.
  • Players can dismantle Onset, Infinity, and Transcendent Masks for Exchange Coupons.
    • Exchange coupons can be used to purchase any mask within the same tier, or an Upgrade Stone for a lower tier mask.
  • Players can now enchant Heroic Oath gear up to +2.
    • Required materials include:
      • Golden Plate
      • Silver Plate
      • Gems
      • Supreme Metal
      • Springy Draco Limb
      • Weight Pendulum
  • Added Accessory Morphers.
    • Change a Power accessory to a Crit accessory, or vice versa.
    • Accessory Morpher (1,070 gold), Uncommon Accessory Morpher (10,700 gold)
      • Can be purchased from General Merchants.
      • Accessory Morpher works for Prospect, Bellum, Daylight accessories.
      • Uncommon Accessory Morpher works for Entropy, Ethereal accessories.
  • Added brooch etchings.
    • Pumped I–IV
    • Keen I–IV
    • Swift I–IV
    • Relentless Pumped I–IV
    • Relentless Keen I–IV
    • Relentless Swift I–IV
  • Added Accessory Amplification system
    • Amplifier tier I upgrades a belt or accessory to tier I.
      • Stormcry (Belt), Heroic Oath (Belt), Entropy, Ethereal accessories
    • Amplifier tier II upgrades a belt or accessory directly to tier II.
      • Heroic Oath (Belt), Ethereal accessories
    • Amplifiers dismantle into Amplifier Tokens, which can be exchanged for an amplifier of your choice.

5. Achievement
  • Achievement season 9 starts.
    • Total possible number of achievement points has increased to over 17,000. Laurel requirements have been rebalanced to match.
  • Moved several achievements to the Special tab.

6. UI rework
  • Revised the overall UI/UX
    • Changed HP/MP gauge and skill slot design.
    • Changed class-specific gauge UI design.
    • Changed system menu icon design and location.
    • Changed chat UI and system message design.
    • Streamlined Quest UI.
  • Added weapon effects on/off toggle in Video Options.

7. Known Issues
  • Reaper’s passive skill Vengeful Attack does not trigger as it should.
  • Instance Reset Scroll for ilvl 455 is nonfunctional and will therefore not be available for purchase.
  • Civil Unrest BAMs may not spawn as expected.
  • Minimap may be immovable.
  • Newly added TERA Homepage menu option inadvertently points to our Store page’s “Buy EMP.”
@TYoung11 Thanks so much for this feedback! I'm adding it to my report to Bluehole this week :)
PSEU has quite a strong and active population.
Following yesterday’s statement, we have received a lot of questions regarding the ongoing use of proxy relative to our terms of service.

Our stance is summarized below:

We are not actively seeking out players who use proxy and other third-party mods to improve their gameplay experience. Ultimately, we want you to enjoy playing TERA fairly. Monitoring streams to identify players who are using DPS meters or UI mods to ban them is not a regular part of our day-to-day.

That said, we remain committed to addressing reports of cheating and abuse facilitated by third-party programs. Using third-party mods remains in violation of our Terms Of Service, and we reserve the right to ban any player purely for their use of ANY unofficial mod, particularly if we deem such use to be abusive or result in any kind of unfair play. If you choose to use third-party programs, you do so at the risk of your En Masse account being banned.

We remain dedicated to pursuing long-term and official solutions to the beneficial features provided by popular third-party mods to eliminate this grey area in the future and provide an improved experience for our players (as outlined in yesterday’s message).
Need some talents?

The Lustrous Federation Crate is bursting with one of six talent packages - in store until October 15 @ 10 am PDT!

Six packages are:
  • 75-600 Golden Talents
  • 75-600 Silver Talents
  • 50-200 Golden Darics
  • 100–200 Golden Plates
  • 50–100 Silver Siglos
  • 25-50 Silver Plates

Find it in store here
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KJ3LXFXLPJ wrote: »
Anyone know when were suppose to get the ninja titles for hitting lvl 65?

Ninja titles arrive during the maintenances we're going to run on October 15-16. Just locked that down.
Apologies. It's been fixed moving forward. We will swap them out during a maintenance, but that may take some time. If you submit a ticket to customer service, they'll be able to switch them out for you.
It’s been a little over two weeks since our TERA Proxy DMCA requests were executed by Discord and GitHub. We have seen the frustration and worry this has raised among members of our community and we understand the reasons behind them.

TERA Proxy has existed for some years as a controversial platform for modding TERA. It has been used to build or support some tools into the game that players have come to rely on; like a DPS meter, some UI and some optimizations that reduced ping and lag. For some players, these optimizations have become vital.

Unfortunately though, some players have also used these tools selfishly for cheating or griefing.

Those players for whom Proxy has contributed to their enjoyment of TERA are understandably upset. The Community Team here is sympathetic to their position (though not necessarily with all of the ways they've chosen to express their frustration) and we are actively communicating with Bluehole to identify solutions to underlying problems that Proxy solved for these players.

The TERA community has felt unheard and under-served for some time now. Many of you may feel numb to messages and community addresses that come off like platitudes. The current Community Team at En Masse is well aware of this situation and taking lengths to remedy this over time and in response to this specific situation.

Community feedback we’ve received following the takedowns has made it clear that the players want certain features these third-party tools provided and we feel it’s our duty to provide a solution.

To start, we’re working directly with veteran players and long-time members of EME staff to ensure we properly contextualize all of the feedback that we are passing along to the developers in order to avoid past pitfalls and process traps. So far, this has been well-received. Bluehole is responding to us with higher urgency and at a higher level than in the past; there is an active and shared interest between EME and Bluehole to find solutions for an in-game DPS meter and UI optimizations. EME is devoted to investing our own resources into building out these solutions as well.

It is still early days, but we are working on reallocating internal resources, reaching out to talent outside of our organization, investigating ways to enable, empower the existing mod community to find and build their own secure and sanctioned solutions. In short, we’re actively exploring any and all avenues to address ALL of your feedback (Proxy-related or otherwise) in a more agile, creative, and transparent manner.

Meanwhile, we’re working to improve our relationship with the community following these takedowns by more openly communicating our progress towards providing meaningful replacement solutions and fostering a collaborative spirit surrounding their development. We hope this can be a rallying moment in TERA’s history where we can all come together to build a brighter future for Arborea.
The ninja leveling event is over and those items were removed as well.
MajHavok1 wrote: »
I had a perma jade dragon taken
Damn you're right, my permanent Jadehearts are also gone

Have either of you opened a Ticket already ?

Would you be willing to confirm the Character Name / Server Name of where a Permanent version of a Riding Skill: Jadeheart had been removed ? ( it sounds like it did not effect an already learned Jadeheart Mount )

As far as I know, the Jadeheart was not intended to be removed at all, and the only reports of it that I am seeing, is here within this Thread.
Hi everyone!

Just wanted to notify you about having to remove the Kart Rider Mounts from your inventory, this is why:

We're giving you a Mount Token to replace your Go-Kart mount, as it's no longer available in this region and has to be removed.

How are we going to give them to you?

1. You'll receive a parcel post from SingleBear after maintenance October 9 (after maintenance) containing the appropriate number of tokens per mount.
2. Tokens are delivered to the last character logged in.
3. Tokens are compensation for the removal of the permanent Temporary Skill Books and permanent learned mounts. Temporary learned mounts will not be removed and will be allowed to run out their duration. No compensation is provided for learned temporary mounts.

Note - you may receive 2 types of tokens:
- Temporary mounts
- Permanent mounts

Thanks for understanding, and sorry for the inconvenience!
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A new achievement season (Season 8) started Tuesday, September 25. For Season 8, a number of factors—including an incorrect calculation of the previous season’s Laurels—necessitated a reboot of the Laurel system. (You may see this reflected in-game when reviewing the History section of the Achievement Grades window.)

Since achievements are periodically added to and retired from the game, when a new season starts your Laurel is re-calculated based on currently obtainable content and goals. As such, while the point total displayed when opening the Achievement window represents an accurate record of your character’s in-game accomplishments, it is not necessarily the number being used to determine your Laurel. (To see that number, hover over the displayed Laurel for a few seconds.)

As of the start of Season 8, the current number of eligible achievement points is 15025. If some of your unlocked achievements were moved to “Legacy” status, you may need to complete new achievements to regain your previous Laurel.

To earn a Bronze Laurel, a character needs 20% or more of the available points (around 3005).

To earn a Silver Laurel, a character needs 40% or more of the available points (around 6010).

To earn a Gold Laurel, a character needs 60% or more of the available points (around 9015).

To earn a Diamond Laurel, a character needs 80% or more of the available points (around 12020).

To earn a Champion Laurel, a character needs 95% or more of the available points (around 14275).

NOTE: Laurel calculations are based on an internal percentage, and due to rounding issues may not correspond exactly to the numbers shown for each tier. In some cases, the game may show 0% remaining to reach a new tier when you really have 0.4% or less. When this happens, unlocking one more achievement should suffice to award the Laurel.
You can hang on to them now. We'd pull them before the next letter event, but we would also announce it.
Have you spotted this little Elin on your screen?

1c1779d193fb9d2e6efef9f746161bc8fbe68832.png

She may have some fun tasks for you to do for some great rewards!
You can find details in the in-game calendar.
Hi TERA Players,

The TERA PC team is working on something to share by early next week. Per Denommenator's forum post (also quoted at the start of this thread), we ask for your patience.

We want to be sure that we provide you meaningful updates, so this post is to serve for the purpose to let you know we are not ignoring you. We have certainly heard you on "we don't want to just be told we are being heard, we want action". That's fair. But it also takes a little bit of time.

Right now, we are working with Bluehole to determine what we can implement alongside our current roadmap. We want to share with you more than a "yes, we'll do XYZ", but a "yes, we'll do XYZ, here is when".

I know it's hard when you can't see the work we are doing, that you only have what communication we do here or on the Discord to rely on. Like Denommenator's post said, we do hear you, and ask for patience while we work through your feedback and with Bluehole.

We'll be providing another response by early next week.

Thank you,
The TERA PC Team
Hi everyone,

Sorry for the delay on this one. We want to let you know that moving forward we're going to change how we announce/communicate the monthly in-game events to you. We want to make sure the events are able to be found by players while...well PLAYING the game! The best place to find information for these moving forward in the in-game calendar.

- We're a couple weeks away from Dark Reaches and the final round of Apex skills. Look for events to help you level and gear.

- Harrowhold Bonus Loot will be turned on Tuesday, October 2 at 4 am PDT (11 UTC). These loots will be placed as Event Bonus loot and subject to change from time to time. See in-game calendar for more details.

- Dreadspire will return Tuesday, October 16 with v75 Dark Reaches release. Loot details to come!

- With the addition of the Bellicarium shop in v74 we will now be able to run events to increase Bellicarium Credit rewards. With the release of v75 Dark Reaches, we will be removing the Jackpot from Battlegrounds which was acting as a temporary system to reward player efforts in Battlegrounds. Elemental Essence will also be removed from the BG Coin shop as it is included in the Bellicarium shop. BG coins will continue to be available through BG Vanguard Requests.

The weekly Vanguard event cycle will change to a 3-week cycle for more Increased Item events:
October 02-09 Increased Vanguard Item XP Reward
October 09-16 Increased Vanguard Gold Rewards
October 16-23 Vanguard Double Item Reward
October 23-30 Increased Vanguard Player XP
October 30 - November 06 Increased Vanguard Reputation Credits
November 06-13 Vanguard Double Item Reward repeats

- Guardian Legion and Guild events will be dropped from the weekly cycle. These events will come back for special occasions.

Don't forget! From now on, check the in-game calendar panel for upcoming events!
For those that may have not seen it, we added a new Thread within our "Console - News & Announcements" section.

You can check out that new Thread HERE.
Bluehole has asked EME to gather some very specific information, and provide examples of short video clips that highlight performance issues on TERA Console that players are currently experiencing.

If you would like to contribute to the on-going effort to improve performance, please provide a short video clip (or link), as well as the following information in this Format :


Server :
Character Name :

Description: ( What were you trying to do? What went wrong? )

Regional Time and Date that this occurred :

If applicable, which Channel were you located in :


For the short Video Clip (or link), Bluehole is looking for examples that show a less than ideal performance in a specific area or Zone ( Such as inside a Battleground, in a Dungeon, navigating around in any Major City, etc.) or while using any Features ( Such as moving between portions of the User Interface Menus, Interacting with NPC's, etc.)

It is very helpful if you include a time-stamp within the description, stating where within the video clip that it's the most noticeable.
( Example : 02:37 into the video, you can see how the screen froze up, and I was unable to move my character for 6 seconds, the screen then unfroze and I was able to regain control of my character. )

To be a bit more transparent, the types of video clips we are requesting should highlight moments of terrible performance, whether that be several seconds where the screen lags and you're unable to control your character, or perhaps a moment where it takes several seconds for an NPC to display it's dialog or offer you a quest.

Thank you to all that choose to contribute the above information with a video clip
jinxkun wrote: »
if i still linked my account right now would i still get the mount?

Yes.
It is available in the EU store. Because they are separate entities, Sony NA and Sony EU often have different release dates.

https://store.playstation.com/en-gb/product/EP2355-CUSA08525_00-CXBBRH0000000000
@TLX - I believe you were looking at a News Post that announced a Leveling Event specific to TERA PC.

On Console, we currently have a leveling Event going for the Ninja Class, and will explore the idea of holding similar Events for other Classes in the near future.
Hi there,

I am REALLY REALLY REALLY sorry, this is not a good excuse, but with PAX/server merges my plate was overflowing.

I just emailed everyone, and all of the winners should be receiving their rewards by the end of the week.

This is seriously my bad. I'll make sure the next art contest we do it so much better on my end.

@Pee please let me know if you get that email!!!
I've removed multiple Forum "Personal Attacks" from within the Forum Thread.
Continued Forum Violations will see additional action taken.
groovenik wrote: »
My only gripe was the 90 minutes of server maintenance that occurred DURING the tail-end of the leveling event. Which, AFAIK, will NOT be added to or compensated for in any way.

This is not accurate, just as an FYI...
Xbox NA, Xbox EU, and PS4 NA were all given a bit of additional time to account for the second maintenance on 9/19.
PS4 EU finished their 24 hour window before that maintenance, so they were not affected.
FDXL9MWJR5 wrote: »
I got in touch but I was ignored.

My purchase was approved today and I received nothing. I contacted Microsoft and Enmasse, and my card company. I just got success with Microsoft and the card company. the two companies said that the purchase was successful. that is, care. Take this as an example.

The support team is running behind due to a surge in tickets after the TERA PC server merge. They're getting to tickets as fast as possible. Sorry about the wait--we understand it's no fun.
There are no emotes available for the console version of TERA. Sorry.
Hi there!

Just wanted to let you know that CU: Velika has been set to 6 PM PDT. You can check the forum post too if you'd like :)
With maintenance on Tuesday, September 25, we will be reverting the character deletion rules back to a 24 hour deletion state for level 40 and above, instant delete for characters 1-39.

Make sure any characters level 1-39 that are currently in a deletion state are characters you want deleted.

If you do not want them deleted, you need to cancel the deletion state prior to maintenance (September 25 at 8 AM PDT).

When the servers come back up, any characters that are left in the deleted state, or if you try to delete a character that's level 1-39 will be immediately deleted.
Happy Saturday TERA players!

We seem to be having issues with Civil Unrest (CU:Velika).

Our backend had a timing issue, which threw Civil Unrest out of whack. We are aware of the issue and working out all the parts it may have impacted. As of now, we want to make sure you know what we know, and will let you know any updates.

What we can confirm:
1. CU:Velika occurred at noon. According to our server datasheets, CU:Velika should occur at 1 pm PDT. We do not know why it has been occurring at 6pm PDT. We expect CU:Velika to occur next Saturday, September 29 at 1 pm.
2. Vanguard Request UI fails to list missions from 4 - 5 pm PDT. We believe this is due to the world servers being incorrectly set to GMT and dungeon servers being correctly set to UTC. Players that enter dungeon between 4 and 5 pm PDT appear to be the ones encountering this issue so we believe it is this server time desync that is causing the issue. This should be resolved on Tuesday during maintenance when world servers will be set to UTC.

[/b]Current issues we are working out:[/b]
- Despite the above timezone discrepancy, it seems that CU:V triggered six hours earlier than expected, rather than being one hour off as the issue would suggest. We are investigating this issue.
- Between 4 and 5 pm PDT, players in dungeons did see their Vanguard Requests, while players in the open world did not.
- The time change appears to require a server restart to take effect.
- There is a possibility of continued triggering 1 hour early until Tuesday maintenance, while others may be fixed as of 12:10 pm PDT today when our Operations Team fixed the server time.
- We are assuming that all systems may be +1 hour off due to the server time setting.

Pending issues
- The CU:Velika issue of towers being placed in previously restricted areas is a mystery. I can’t see how it is related to server times. This is not a new build or datasheets. Could be a time issue but it doesn’t make sense to me yet.

We’ll make sure to update you all on these and other remaining known post-server merger issues.
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Starting Thursday, September 20 at 11 a.m. and continuing until Thursday, October 11 at 11 a.m. PDT, Shadow Sanguinary and Shadow Sanguinary (Hard) Vanguard Requests have token rewards that can be used to purchase various items.

You can exchange these tokens for a variety of sought-after items, including:

Master Blacksmith's Hammer: Used to refine Superior Brooches, drastically reducing the material requirement and gold cost to upgrade them.

Pink and Blonde Afros (7-day): Turn heads, and keep them turned, with these novelty wigs in two different colors!

Shadow Sanguinary requests award one token, and Shadow Sanguinary (Hard) requests award two. You can earn a maximum of three tokens per day by completing Vanguard Requests, no matter how often you complete the indicated dungeon.

Don't delay! The Shadow Sanguinary highlight event ends on October 11.
We have deployed a fix for the issue. Players should be able to log in using their Facebook accounts.
Facebook log-ins are working again. You should be able to get into the game normally now.

You can reset your password by visiting this page: https://account.enmasse.com/users/password_reset
It's autumn everyone, and you know that that means!

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That's right!!! Rootstock and Pond Faire have begun~ Starting Wednesday, September 19, until Thursday, November 1.

During these festivals, you'll learn to make a variety of potent consumable dishes that provide combat boosts, complete achievements, earn cool pets (like Pinkie, Rainie, or Rusty), or possibly even acquire the elusive Moonsilk Carpet mount.

Visit any Festival Guide for a teleport to the festival grounds.

Go get that grub!
We think we found the reason for this error and we are working on a fix now. We hope to have the fix deployed later this afternoon.
We think we found the reason for this error and we are working on a fix now. We hope to have the fix deployed later this afternoon.
We think we found the reason for this error and we are working on a fix now. We hope to have the fix deployed later this afternoon.
We think we found the reason for this error and we are working on a fix now. We hope to have the fix deployed later this afternoon.
We think we found the cause of the problem and we are working on a fix now. We hope to have it deployed later this afternoon.
We think we found the reason for this error and we are working on a fix now. We hope to have the fix deployed later this afternoon.
Can I join in?

Velika = PvE...VE?????

Kaiator = PvP...KO????

I'm a sucker for clever abbreviations.
Welcome to your new server homes!

Moving is hard! We wanted to thank you for bearing with this server merge, and wanted to give you some nice autumn-themed gifts to make your new spot nice and cozy!

Note that in your Item Claim you'll receive the following:
- 1 x Unity Stole
- 3 x Friendly Feasts
- 1 x On Fire Effect consumable

You'll receive these gifts from us between Sept. 18 2:45 PM PDT - Sept. 25 11:59 PM PDT when you log into the game!

(These are only once per account and items are not tradeable)
450b4a147aa7e53f2d8c1e6d9b21465610bff607.jpg
Hi everyone!

Welcome to your new server homes!

With these new servers, there's a chance that things may not be exactly the same, or there may go awry. We're opening up this forum thread to share any issues so we can share them with Bluehole and our Support team.

We'll be updating these issues that you call out and give updates on how they're doing. Here are knowns things that may not be the same as they were before:

- Dreadspire is off, we will announce it's reopening soon with adjusted bonus loot tables.
- Fashion shop is still being set up.
- Making a new account: it can take up to 45 seconds to verify your account, please do not press the button repeadidly or it may cause an error (it's shy! Stop pokin' it!)

(Please note, any comments that are not about the topic will be removed)
We have gotten enough questions about character renames and the server merge that we felt a clarification of the process might be helpful.

The process is automated, and basically works like a flowchart:

10c1db752faec69d9504d004f2ba21c460aea79b.png

We feel that overall play time is the fairest way to determine who gets to keep any given character name. After all, if you’ve put in a lot of work on your character “Fluffy.Bunny,” and someone else created their own “Fluffy.Bunny”—maybe in an attempt to “camp” the name—it wouldn’t be fair to you to give that player the name just because they logged in more recently.
Tenshi1 wrote: »
I'd love to get Jounin! I know I won't be getting CE, but if I could get Jounin, I'll be happpppppy!
I tried to hard get the lvl 65 title on PC but couldn't, now's my chance

Go get 'em!
Hi everyone!

I wrote in the other forum post pointing to this one. I've shared this with Bluehole!

However, if anyone is having this issue, I really hope you're sending in support tickets and sharing your issues so we can fix this!

Thanks again :)
Hi everyone!

I'm going to share this with Bluehole, however, if anyone is having this issue, I really hope you're sending in support tickets and sharing your issues so we can fix this!
Looks like your Support Ticket was responded to already. ;)
TERA PC had Founder accounts, which had the 8 character slots, but TERA for PS4 and XBox One do not. You get two character slots on your account (and we're giving out a free one right now as part of the Ninja update).
Hi everyone!

Just to clarify, the expiration means that you won't be receiving FREE character slots once maintenance starts.

If you've logged in and received them, then you're fine.

Sorry for the confusion!
9/17 Maintenance – Patch Notes

English :

Added the Ninja Class
    New characters can choose to be an elin ninja.

Added Titles and Achievements for the Ninja Launch:
  • Cutting Edge – Awarded to the first ninja to reach level 65 on that server.
  • Jounin – Awarded to ninjas who reach level 65 within the first 24 hours of the leveling event. *
  • Chuunin – Awarded to ninjas who reach level 60 within the first 24 hours of the leveling event. *
  • Genin – Awarded to ninjas who reach level 58 within the first 24 hours of the leveling event. *
  • Quick Ninja – Awarded to ninjas who reach level 30 within the first 24 hours of the leveling event. *

    * Jounin, Chuunin, Genin, and Quick Ninja will be awarded to eligible players at a later date during a maintenance.

Added Guild Features
  • Guild quests: Allows members to work together, earning guild experience and guild funds.
  • Guild skills: Earned by leveling the guild, these can enhance member skills, movement speed, and mounted speed.
  • Guild funds: These funds can be distributed equally guild members once a week

Guild Improvements
  • The guild logo now displays in all interfaces.
  • Guild member lists now display correctly after adding a new member.
  • Joining a guild no longer causes a client crash.
  • Inviting an offline character to a guild now displays a system message.
  • Newly-created guilds now appear in the list of existing guilds.
  • Guild member list now scrolls correctly.
  • Pending guild applications now display consistently.
  • Longer guild names no longer get cut off in the guild search UI.

Audio Improvements
  • Players can now mute microphones.
  • Game sound volume no longer gets set to the microphone volume where it could not be changed.
  • Voice chat now consistently reduces game sound when speaking.


Misc. Improvements and Bug Fixes
  • The current tab is now selected when items are removed from a temporary bank tab, rather than the first bank tab.
  • Group UI now displays consistently.
  • Divider no longer improperly appears on a temporary bank tab.
  • Skill UI now opens correctly via instructor NPC interaction.
  • Distances now display properly on the crosshairs.
  • Radial UI no longer remains on screen after a selection is made.
  • Bleak Wings consumable now consistently applies its effect to members of the group.
  • Archer’s Snare skill properly displayed and consumed MP.
  • Lancer's skill prompts no longer stay on screen.
  • Players can now cancel resurrection scrolls.
  • Item level of available rewards in Instance Matching UI no longer displays as 0.
  • Brawler's rage gauge no longer flickers.
  • Arcane Pulse no longer displays as fully charged while changing from first to second charge.
  • Refreshing the Friends UI no longer causes a "Data loading" message if one had no registered friends.
  • When Focus is fully stacked and the player is Focused, the duration of Focused now refreshes correctly.
  • On Xbox One, the B button no longer stops working after selecting a disabled menu.
  • Fixed the commander’s interface in Fraywind Canyon.
  • In Balder’s Temple, firing the siege weapon no longer causes the ceiling to flicker.
  • In Balder’s Temple, the siege weapon’s targeting effect now displays properly.


Notes de mise à jour - Français:

Nouvelle classe Ninja
    Les nouveaux personnages peuvent maintenant être des Élins ninjas.

Nouveaux titres et épreuves pour le lancement du ninja :
  • Ninja de pointe – décerné au premier ninja à atteindre le niveau 65 sur ce serveur.
  • Un cran au-dessus – décerné aux ninjas qui atteignent le niveau 65 au cours des premières 24 heures de l'événement qui permet de gagner des niveaux. *
  • Ninja fondatrice – décerné aux ninjas qui atteignent le niveau 60 au cours des premières 24 heures de l'événement qui permet de gagner des niveaux. *
  • Genin – décerné aux ninjas qui atteignent le niveau 58 au cours des premières 24 heures de l'événement qui permet de gagner des niveaux. *
  • Meilleure Ninja – décerné aux ninjas qui atteignent le niveau 30 au cours des premières 24 heures de l'événement qui permet de gagner des niveaux. *

    * Les titres Un cran au-dessus, Ninja fondatrice, Genin et Meilleure Ninja seront décernés aux joueurs éligibles lors d'une maintenance à une date ultérieure.

Nouvelles fonctionnalités de guilde
  • Quêtes de guilde : Permet aux membres de travailler ensemble pour gagner de l'expérience de guilde et de l'or de guilde.
  • Compétences de guilde : Obtenues en faisant passer la guilde à un niveau supérieur, elles peuvent améliorer les compétences des membres, ainsi que la vitesse de déplacement au sol et sur les montures.
  • Or de guilde : Cet or peut être distribué équitablement entre les membres de la guilde une fois par semaine.

Amélioration des guildes
  • Le logo de la guilde s'affiche maintenant sur toutes les interfaces.
  • La liste des membres de la guilde s'affiche maintenant correctement après avoir ajouté un nouveau membre.
  • Rejoindre une guilde ne cause plus un crash du client.
  • Inviter un personnage hors-ligne à rejoindre une guilde fait maintenant apparaître un message système.
  • Les guildes récemment créées apparaîtront désormais dans la liste des guildes existantes.
  • La liste des membres de la guilde défile maintenant correctement.
  • Les applications en attente de la guilde s'affichent maintenant systématiquement.
  • Les longs noms de guilde ne seront plus coupés dans l'IU de recherche de guilde.

Améliorations audios
  • Les joueurs peuvent maintenant désactiver leur micro.
  • Le volume du jeu n'est plus défini en fonction du volume du micro, ce qui faisait qu'il ne pouvait pas être modifié.
  • Avec le chat vocal, le volume du jeu est maintenant automatiquement réduit lorsqu'un joueur parle.


Divers Améliorations et corrections de bogues
  • L'onglet actuel est maintenant sélectionné lorsque vous enlevez des objets d'un onglet de banque temporaire, au lieu du premier onglet de banque.
  • L'IU Groupe s'affiche maintenant de manière constante.
  • Une séparation ne s'affiche plus par erreur dans les onglets de banque temporaires.
  • L'IU Compétence s'affiche maintenant correctement lors d'une interaction avec un PNJ.
  • Les distances s'affichent maintenant correctement dans les lunettes de visée.
  • L'IU Radial ne reste plus à l'écran quand une sélection est faite.
  • Le consommable Ailes lugubres applique maintenant systématiquement ses effets aux membres du groupe.
  • La compétence d'archer Piège entravant et les PM consommés s'affichent maintenant correctement.
  • Les informations de la compétence de lancier ne restent plus sur l'écran.
  • Les joueurs peuvent maintenant annuler les parchemins de résurrection.
  • Le niveau des récompenses disponibles dans l'IU Recherche d'instances n'affiche plus 0.
  • La jauge de rage des Tempétueuses ne clignote plus.
  • L'impulsion arcanique n'apparait plus comme étant complètement chargée en passant de la première à la deuxième charge.
  • Actualiser l'IU Amis n'affiche plus le message « Données en cours de chargement » si le joueur n'a aucun ami enregistré.
  • Quand la Concentration est complètement chargée et que le joueur est Concentré, la durée de l'effet Concentré s'actualise maintenant correctement.
  • Sur Xbox One, le bouton B continue maintenant de fonctionner après avoir sélectionné un menu désactivé.
  • L'interface du commandant est réparée dans la Gorge de Venteguerre.
  • Dans le Temple de Balder, tirer avec l'arme de siège ne fait plus clignoter le plafond.
  • Dans le Temple de Balder, l'effet de ciblage de l'arme de siège s'affiche maintenant correctement.


Patch-Hinweise - Deutsch

Neue Ninja-Klasse
    Neue Charaktere können jetzt als Elin-Ninja erstellt werden.

Neue Titel und Erfolge für den Ninja-Start:
  • Höchst-Ninja: Für die erste Ninja auf dem jeweiligen Server, die Stufe 65 erreicht.
  • Aufsteiger: Für Ninjas, die innerhalb der ersten 24 Stunden des Stufenaufstiegs-Events Stufe 65 erreichen. *
  • Meisterninja: Für Ninjas, die innerhalb der ersten 24 Stunden des Stufenaufstiegs-Events Stufe 60 erreichen. *
  • Genin: Für Ninjas, die innerhalb der ersten 24 Stunden des Stufenaufstiegs-Events Stufe 58 erreichen. *
  • Führende Ninja: Für Ninjas, die innerhalb der ersten 24 Stunden des Stufenaufstiegs-Events Stufe 30 erreichen. *

    * Die Titel Aufsteiger, Meisterninja, Genin und Führende Ninja werden den entsprechenden Spielern zu einem späteren Zeitpunkt während einer Wartung verliehen.

Neue Gildenfunktionen
  • Gildenquests: Mitglieder können zusammenarbeiten, Gildenerfahrung sammeln und Gildengold verdienen.
  • Gildenfertigkeiten: Werden durch Stufenaufstiege der Gilde verdient und dienen dem Verbessern der Fertigkeiten der Mitglieder, der Bewegungsgeschwindigkeit und der Reittiergeschwindigkeit.
  • Gildengold: Das Gold kann einmal wöchentlich gleichmäßig unter den Mitgliedern verteilt werden.

Gildenverbesserungen
  • Das Gildenlogo wird jetzt in allen Benutzeroberflächen angezeigt.
  • Gildenmitgliederlisten werden jetzt korrekt angezeigt, wenn ein neues Mitglied hinzugefügt wurde.
  • Gildenbeitritte führen jetzt nicht mehr zum Absturz des Clients.
  • Beim Einladen eines Charakters, der offline ist, in eine Gilde wird jetzt eine Systemnachricht angezeigt.
  • Neu erstellte Gilden werden jetzt in der Liste vorhandener Gilden angezeigt.
  • Gildenmitgliederlisten können jetzt korrekt gescrollt werden.
  • Ausstehende Gildenbewerbungen werden jetzt konsistent angezeigt.
  • Längere Gildennamen werden im Gildensuchfenster nicht mehr abgeschnitten.

Audioverbesserungen
  • Spieler können Mikrofone jetzt stummschalten.
  • Die Spiellautstärke wird nicht mehr automatisch auf die Mikrofonlautstärke eingestellt, wenn sie nicht geändert werden kann.
  • Im Voice-Chat wird jetzt beim Sprechen die Spiellautstärke konsistent verringert.


Verschiedenes Verbesserungen und Fehlerbehebungen
  • Statt dem ersten Bank-Reiter ist jetzt der aktuelle Reiter ausgewählt, wenn Gegenstände aus einem temporären Bank-Reiter entfernt werden.
  • Das Gruppen-UI wird jetzt konsistent angezeigt.
  • Auf temporären Bank-Reitern wird der Teiler jetzt nicht mehr falsch dargestellt.
  • Das Fertigkeiten-UI wird jetzt bei Interaktion mit Ausbilder-NPC korrekt geöffnet.
  • Im Fadenkreuz werden die Entfernungen jetzt korrekt angezeigt.
  • Das Radial-UI bleibt jetzt nicht mehr eingeblendet, nachdem die Auswahl getroffen wurde.
  • Düsterflügelfilet-Verbrauchsgegenstand wirkt jetzt konsistent auf die Gruppenmitglieder.
  • Die Fertigkeit "Einschnürfalle" von Bogenschützen wird jetzt korrekt angezeigt, MP werden korrekt verbraucht.
  • Lanzer-Fertigkeit-Dialogfenster bleiben nicht mehr auf dem Bildschirm.
  • Spieler können die Wirkung von Schriftrollen der Wiederbelebung jetzt entfernen.
  • Die Gegenstandsstufe verfügbarer Belohnungen wird bei der Instanzgruppensuche nicht mehr mit 0 angezeigt.
  • Die Wutanzeige von Sturmfurien flimmert nicht mehr.
  • Der Arkanimpuls wird nicht mehr als voll aufgeladen angezeigt, wenn von der ersten zur zweiten Ladung gewechselt wird.
  • Beim Neuladen von Freunde-UIs wird die Meldung "Daten werden geladen" nicht mehr angezeigt, wenn keine Freunde registriert sind.
  • Wenn die Vorbereitung zur Konzentration voll akkumuliert und der Spieler konzentriert ist, wird die Konzentrationsdauer jetzt korrekt aktualisiert.
  • Auf Xbox One wird die B-Taste nicht mehr deaktiviert, wenn ein deaktiviertes Menü ausgewählt wurde.
  • Die Benutzeroberfläche des Kommandanten im Canyon der Ehre wurde repariert.
  • In Balders Tempel kommt es beim Abfeuern der Belagerungswaffe nicht mehr zum Flimmern der Decke.
  • In Balders Tempel wird der Zieleffekt der Belagerungswaffe jetzt korrekt angezeigt.
@TFMK3JDWE3 Here's the FAQ in case you have any other questions!
The TERA PC server merge happens Tuesday, September 18. To get you ready for the big day, follow these steps to make your post-merge life much smoother.
  • Claim eight (8) Additional Character Slots from Item Claim between Tuesday, September 12 and TBD on exact time when window will close (update will come tomorrow Sept 13).
  • The servers being merged are as follows:
    • PvP: Fey Forest and Mount Tyrannas
    • PvE: Celestial Hills, Ascension Valley, and Tempest Reach

Apply your Additional Character Slots to the server where you have the most characters, to accommodate your characters from other servers. We highly recommend that you increase your available character slots on one of the merging servers as close to the maximum of 20 as you can. If you are uncertain of how many slots you have, take a few minutes to create level 1 characters until you hit your server’s limit, note how many Additional Character Slots to use on that server, then delete the new characters.
  • Identify characters on any server that you no longer play or don’t need, save any important non-bound items and gold they might have, then delete them until the total number of active characters remaining on that server type (PvP or PvE) is equal to or less than your total available character slots you now have. You should try to avoid deleting any character you have spent money to outfit, level, or costume.
  • If you know you have a deleted character that you wish to keep, put in a support ticket immediately. Characters deleted prior to the merge cannot be restored following the merge.
  • Confirm that any guild you are a part of has more than two members. If a guild drops below two members for any reason—such as characters being removed during the merge—the guild will disband.
  • Retrieve any items you have listed with the Trade Broker.
  • Come up with several backup character names, in case any of your favorite names are already taken on your new server.
  • Clear your Parcel Post.

    Remember, the TERA PC server merge takes place on Tuesday, September 18—so make sure to complete these steps before then!
    interior.jpg
54YMFRPJ4G wrote: »
I will get right down into this I believe the lootboxes should have a the system to where if you open like 200 of the same box you should be guaranteed that item, Personally I don’t think you should spend like $100-200 and not get the item you were looking for there should be a cap (not a small one) that guarantees the item you were trying to get I think personally both sides will benefit people won’t be too disheartened to not continue to keep buying since they know it will be guaranteed, and EME can make the number like 200 or 100 or 300 so this way they are still getting money and the game is supported I think they will make more money this way since a lot of people have stopped buying them because of the ridiculousness of spending a lot of money and not getting what they were looking for, this way more people will buy them since they know it will be guaranteed in X amount of boxes, what is you opinion on this, is it a smart or not so smart idea?

What you're talking about has been experimented at various times with varying degrees of success. It's not a model that Bluehole currently employs across the board, but we are always considering ways to improve products and the player experience.
Shiny95 wrote: »
I believe if u open more then 200 and get nothing send a ticket to the support and you get it

This is an incorrect belief.
1. Skill Balancing
  • Priest
    • Mana Infusion
      • Decreased total casting time by 2 seconds, and increased casting speed by 10 percent.
      • Increased MP regeneration from 100 to 500 MP per second.
      • Decreased duration from 20 seconds to 10 seconds.
      • Increased cooldown from 10 seconds to 20 seconds.
  • Reaper
    • Shadow Reaping
      • Changed cooldown from 120 seconds to 90 seconds.
    • QuickShadow Reaping
      • Changed attack speed increase from 5 to 4 percent.
  • Berserker
    • Thunder Strike
      • Decreased PVP damage by 5 percent.

2. Dungeons
  • Reopened Shadow Sanguinary
    • 5-man dungeon.
    • Requires ilvl 439 for instance matching, and 1 entry (2 for Elite) per day.
    • Accessed via teleportal in Highwatch Outskirts.
      • 72010a3a3929955a8cfea44919be73ca745510f7.png
    • An event will begin post-server-merge to earn Tokens which can be used to purchase Master Blacksmith’s Hammer and other useful items.
      • These tokens will be removed from inventory during our next major release maintenance in October.
      • Watch our socials for details!
    • Available Rewards:
      • Normal Mode:
        • Emerald
        • Diamond
        • Golden Talent
        • Silver Talent
        • Golden Daric
        • Silver Siglo
        • Frostmetal Equipment Chest
        • Enchanting Crate
        • Liquid Metal
        • Otherworldly Shard
        • Carved Ornament
        • Titan’s Fire
        • Titan’s Peace
        • Titan’s Earth
        • Titan’s Storm
        • Dyad Niveot Structure
        • Dakuryon’s Hammer
        • Various Etchings and Designs
      • Hard Mode:
        • Emerald
        • Diamond
        • Golden Talent
        • Silver Talent
        • Golden Plate
        • Silver Plate
        • Stormcry Equipment Chest
        • Artisan’s Tools
        • Copper Clasp
        • Elemental Essence
        • Panasophic Ash
        • Otherworldly Shard
        • Titan’s Fire
        • Titan’s Peace
        • Titan’s Earth
        • Titan’s Storm
        • Scavenged Supplies
        • Devil’s Claws
        • Dyad Niveot Structure
        • Dakuryon’s Hammer
        • Onset Masks
        • Various Etchings and Designs
  • Dreadspire:
    • Reward adjustments
      • Increased gold reward
        • 5th Challenge: 22,000 gold to 30,000 gold
        • 10th Challenge: 22,000 gold to 50,000 gold
      • Removed the following rewards
        • Carved Ornament
        • Copper Clasp
        • Otherwordly Shard
        • Pansophic Ash
      • Added Dreadspire Supplies crate which includes the following:
        • Bravery Potion
        • Superior Noctenium Elixir
        • Valkyon Health Potion
        • Rejuvenation Potion
    • Added Dreadspire Reset Scroll to Vanguard Initiative credit merchant (1,000 credits)
  • Costume Rewards added to various Dungeons:
    • Hidden Weapon Sheath
    • Transparent Mask
  • Rebalanced high-level dungeon rewards to include Heroic Oath Gear and Ethereal Accessory enhancement materials.

3. Battlegrounds
  • Increased Bellicarium credit cap to 2,000,000 credits.
  • Removed Killing Spree and its credit merchant.
  • Added Onset Masks to Gridiron Medal Shop.

4. Items and Equipment
  • Replaced original Bravery Potion, which is now known as “(Old) Bravery Potion”
    • New Bravery Potion is functionally identical
    • New Bravery Potion cooldown shortened from 1hr to 20min
  • Added new accessories and their required materials
    • Accessories
      • Heroic Oath Belt
      • Ethereal Jewelry
    • Materials
      • Dragon Skull
      • Devil’s Claws
      • Scavenged Supplies
  • Added Brooch refining items that make upgrading some Superior Brooches require fewer materials
    • Dakuryon’s Hammer
    • Master Blacksmith’s Hammer (Event only)

5. Quests
  • Added quests to the Two Banquets questline.
    • All characters ilvl 428 and above can begin the pre-banquet quests in Highwatch.
    • Each subsequent quest requires a higher ilvl, topping out at ilvl 438.
      • Pre-Banquet
        • A Gift for the Goddess (ilvl 428)
        • The Missing Supplier (ilvl 430)
        • The Celestial Warrior (ilvl 432)
        • Olivung’s Cooking Class for Beginners (ilvl 433)
        • Olivung’s Cooking Class for Intermediates (ilvl 434)
        • Olivung’s Cooking Class for Experts (ilvl 435)
        • The Melancholy of a Designer (ilvl 436)
        • Need a Rest (ilvl 437)
        • The Finest Firework (ilvl 438)
      • Post-Banquet
        • Any Missing Belongings? (ilvl 439)
          • Additional quest unlocked for Apexed players who have completed One More Time.
Here is a list of all rewards obtainable from the Ninja Leveling Event Boxes

Level 10 Ninja Box (Contains the following) :
  • Amethyst x1
  • 50% XP Boost (1 Hour) x1
  • Minor Recovery Potable x20
  • Minor Replenishment Potable x20
  • Tier 1 Feedstock x200
  • Tier 1 Alkahest x200
  • Level 20 Ninja Box x1

Level 20 Ninja Box (Contains the following) :
  • Pearl x1
  • Goddess' Blessing x1
  • 50% XP Boost (1 Hour) x2
  • Expedition Healing Potion x30
  • Expedition Mana Potion x30
  • Tier 1 Feedstock x300
  • Tier 1 Alkahest x300
  • XXII Token x8
  • XXVII Token x8
  • Level 30 Ninja Box x1

Level 30 Ninja Box (Contains the following) :
  • Ruby x1
  • Goddess' Blessing x5
  • 50% XP Boost (5 Hours) x1
  • Bravery Potion x50
  • Divine Infusion x40
  • Tier 2 Enchantment Materials Box x1
  • XXXIV Token x8
  • XXXVIII Token x8
  • Level 40 Ninja Box x1

Level 40 Ninja Box (Contains the following) :
  • Sapphire x1
  • Goddess' Blessing x5
  • Experience Points (Level 40) x2
  • Fine Hardy Pentant x4
  • 100% XP Boost (1 Hour) x1
  • Major Recovery Potable x50
  • Major Replenishment Potable x50
  • Tier 2 Enchantment Materials Box x1
  • XLIV Token x8
  • Level 45 Ninja Box x1

Level 45 Ninja Box (Contains the following) :
  • Sapphire x3
  • Fine Relentless Pentant x4
  • Level 45 Consumable Box x1
  • Fashion Coupon x400
  • Tier 2 Enchantment Materials Box x1
  • Level 50 Ninja Box x1

Level 50 Ninja Box (Contains the following) :
  • Emerald x1
  • Fine Carving Pentant x4
  • Level 50 Consumable Box x1
  • L Token x8
  • Tier 3 Feedstock x300
  • Tier 3 Alkahest x300
  • Level 55 Ninja Box x1

Level 55 Ninja Box (Contains the following) :
  • Emerald x3
  • Fine Hardy Pentant x4
  • Fine Relentless Pentant x4
  • Fine Carving Pentant x4
  • Level 55 Consumable Box x1
  • LV Token x8
  • LVIII Token x8
  • Tier 3 Feedstock x300
  • Tier 3 Alkahest x300
  • Level 60 Ninja Box x1

Level 60 Ninja Box (Contains the following) :
  • Emerald x5
  • Fine Hardy Crux x4
  • Fine Relentless Crux x4
  • Fine Carving Crux x4
  • Level 60 Consumable Box x1
  • Tier 4 Feedstock x300
  • Tier 4 Alkahest 300
  • LX Token x20
  • Level 65 Ninja Box x1

Level 65 Ninja Box (Contains the following) :
  • Diamond x1
  • Instance Reset Scroll x5
  • Smart Dyad Structure x4
  • Undercede Token x80
  • Intercede Token x500
  • Kunoichi Robe x1
  • Butterfly Shuriken x1
  • Level 65 Enchantment Box x1
  • Level 65 Consumable Box x1
  • Level 65 Niveot Box x1


Extra information about the additional Boxes provided within the above leveling boxes :

Tier 2 Enchantment Materials Box (Contains the following) :
  • Tier 2 Feedstock x300
  • Tier 2 Alkahest x300

Level 45 Consumable Box (Contains the following) :
  • Goddess' Blessing x5
  • Experience Points (Level 45) x2
  • 100% XP Boost (5 Hours) x1
  • Traditional Bleakfields BBQ x15
  • Swirled Sweets x15
  • Complete Crystalbinds x40

Level 50 Consumable Box (Contains the following) :
  • Goddess' Blessing x10
  • Experience Points (Level 50) x2
  • 100% XP Boost (1 Day) x1
  • Traditional Bleakfields BBQ x15
  • Lamb Bulgogi x15
  • Prime Battle Solution x15

Level 55 Consumable Box (Contains the following) :
  • Goddess' Blessing x10
  • Experience Points (Level 50) x2
  • 100% XP Boost (1 Day) x3
  • Traditional Bleakfields BBQ x15
  • Lamb Bulgogi x15
  • Prime Battle Solution x15

Level 60 Consumable Box (Contains the following) :
  • Goddess' Blessing x10
  • Instance Reset Scroll x3
  • 100% XP Boost (7 Days) x1
  • Traditional Bleakfields BBQ x15
  • Lamb Bulgogi x30
  • Prime Battle Solution x30

Level 65 Enchantment Box (Contains the following) :
  • Tier 9 Feedstock x200
  • Tier 9 Alkahest x200
  • Master Enigmatic Scroll x50
  • Spellbind x300
  • Semi-Enigmatic Scroll x10

Level 65 Consumable Box (Contains the following) :
  • Goddess' Blessing x15
  • Prime Recovery Potable x50
  • Prime Replenishment Potable x50
  • Noctenium Infusion x1,000 Crate x2

Level 65 Niveot Box (Contains the following) :
  • Hardy Niveot x4
  • Relentless Niveot x4
  • Carving Niveot x4
Hi everyone!

We wanted to let you all know as soon as the decision was made that the final verdict is that Celestial Hills will be merged with the other PVE servers.

Edited text from FAQ:
  • Mount Tyrannas and Fey Forest will merge to become a new (PVP65) server.
  • Ascension Valley, Celestial Hills and Tempest Reach will merge to become a new (PVE) server.

We will have an official News Post going out tomorrow morning (as previously posted) with details on how to receive your 8 character slots and stating that Celestial Hills will be added to the server merge.

Thank you all so much for your feedback.
Hi everyone,

Please note the following:

Free Character Slots
- Character Slots will be postponed to tomorrow morning at 11 AM
- You will be received 8 character slots in your item claim

Fate of CH
- The decision will be made before character slots given tomorrow
- We will do joint messaging for CH's fate and character slot information

Deleted Characters
- Deleted character info prior to the merge is not saved
- This means that if you delete your character before the merge, you will not be able to get that character back after the merge
- If you know you have a deleted character that you wish to keep, put in your support ticket NOW

Questions from Stream that were unanswered:
"Do we keep spots saved in travel journal?"
- Yes, those locations remain saved on the new Server.

"Do you lose your friends/friendship-bonds when you transfer?"
- Existing friends and friendship-bonds will remain, however please note that both friends and friendship-bonds can be effected by players needing to delete a character, in order to stay under their Account's Character Slot maximum on the merged server.

"If an entire guild is transferring and CH ends up not getting merged, are we getting screwed out of our guild level"
- If the players on CH leave their Guild and utilize the free Server Transfers, there would not be a way to keep the existing Guild Level of the CH Guild on the other Server these players choose to move to.
Thanks for this feedback! I'll make sure to share it with Bluehole :)
Here's a list of items that have been returned to the TERA PC store:

Lucky Cat Carrier
Blackguards Tool Kit
Dressy Asian Box
Shadowlaced Loot Box
Ladies Night Loot Box (Females Only)
Chromaplasm Weapon Skin Loot Box
Picnic Party Loot Box (Females Only)
Summer Social Loot Box (Females Only)
Avenging Angel Loot Box
Guardian Angel Loot Box
Dress For Success Loot Box
Black Box
Kitty Box
Heros Cape Box
Pet Food Box
Elleons Nobility Box
Dyeable SWAT Locker
Sultan Llama Box
Bellbottom Llama Box
Drama Llama Box
Powderpuff Llama Box
Hail HYDRATH Loot Box
Dire Crimson Loot Box
Foreboding Purple Loot Box
Shocking Green Loot Box
Electric Blue Loot Box
Technicolor Yawn Box
True Ultimate Elin Elite Box
Cocktail Dress Bundle (Females Only)
Party Dress Bundle (Females Only)
Green Cloche (Females Only)
Red Ribbon Boater (Females Only)
Red Cloche (Females Only)
Garden Party Smart Box (Females Only)
White Wings
Black Wings
Rogues Mask
Bony Visage
Rogues Half Mantle
Rogues Hood
Rogues Garb
Legitimate Business Costume Box
Bloodshadow Ninja Costume Box
Hatless Hatter Costume Box
Asian Silk Dress
Tea Party Accessory (Permanent)
Cheshire Cat Costume and Tea Party Accessory Box
Notes by Dolme (Permanent, Hair Slot)
Black Sun Visor (Permanent, Hair Slot)
Yellow Sun Visor (Permanent, Hair Slot)
Pink Sun Visor (Permanent, Hair Slot)
Commanders Cape (Permanent, Back Slot)
Veterans Cape (Permanent, Back Slot)
Captains Cape (Permanent, Back Slot)
Officers Cape (Permanent, Back Slot)
Spun Sugar Wings (Permanent, Back Slot)
White Butterfly Wings (Permanent, Animated, Back Slot)
Azure Butterfly Wings (Permanent, Animated, Back Slot)
Monarch Wings (Permanent, Animated, Back Slot)
Pet Litter Bundle
Pet: Prince
Pet: Carnivorous Plant
Pet: Rambo
Pocket Popo Party Pack
Noblesse Smart Box
Light Fifty Sniper Rifle (Back Slot)
SWAT Cap (Hair Slot)
Tac-Ops Mask (Hair Slot)
SWAT Uniform
Clive (Permanent Character Mount)
Clive (Permanent Account Mount)
Prue (Permanent Character Mount)
Prue (Permanent Account Mount)
Andy (Permanent Character Mount)
Andy (Permanent Account Mount)
Baby (Permanent Character Mount)
Baby (Permanent Account Mount)
Astor (Permanent Account Mount)
Lenox (Permanent Account Mount)
Boreas (Permanent Account Mount)
Sirocco (Permanent Account Mount)
Zephyr (Permanent Account Mount)
HYDRATH-Black Beret (Hair Slot)
HYDRATH-Red Beret (Hair Slot)
HYDRATH-Black Cap (Hair Slot)
HYDRATH-Blue Cap (Hair Slot)
HYDRATH-Red Coat (Back Slot)
HYDRATH-Black Coat (Back Slot)
HYDRATH-Blue Coat (Back Slot)
Grand HYDRATH Smart Box
Plasma Weapon Loot Box
Red Plasma Smart Box
Purple Plasma Smart Box
Green Plasma Smart Box
Blue Plasma Smart Box
Happy Star Cloud (Hair Slot)
Angry Little Cloud (Hair Slot)
Rogues Weapon Smart Box
Steam-Powered Pack
Accessorize Pack
Ultimate Power Accessory Box
Nightfall Ninjagi Smart Box and Accessory
Adding onto this, we are working with the developers of TERA to get information like this to the community in a more timely and accurate fashion. To discuss the talent system's arrival in the NA version at greater length, visit this thread: https://forums.enmasse.com/tera/discussion/28701/talent-system-and-na.

This thread is now locked as it's veered away from the original topic of discussion.
The talent system is also coming to the North American version of TERA. Currently, we don't have all the details in place other than it will be included in an upcoming update. As it approaches we will, of course, share all that we know with you.

This information was intended to be announced on a specific date and it appears there was some misunderstanding among TERA's publishers worldwide regarding the announcement date.
This thread is to discuss the upcoming release of the talent system in the North American version of TERA. Currently, we don't have all the details in place other than it will be included in an upcoming update. As it approaches we will, of course, share all that we know with you.
Gameforge is not outperforming us - they are ignoring announcement embargo dates that BHS has placed on all publishers - basically LEAKING the info that we are working to globally announce. Undermining us does not mean they know more than us; just that we are respecting the developer's wishes.
Thanks for the feedback!

I'll make sure to update the banner every time we're live so people can tune in! :)
Hi everyone!

The stream is at 2:30 PM PDT and you can watch by using this link https://twitch.tv/enmasseentertainment

Hope to see you there!
A gigantic thank you to all of the artists that participated in both parts of the competition, and those that voted!

Find all of the wonderful pieces HERE

Here are the results - images can be found below :)
Community winners:
  1. Moa.chann from Celestial Hills
  2. Erune from Celestial Hills
  3. Jero from Celestial Hills

EME winners:
  1. Yung from Celestial Hills
  2. Boat from Tempest Reach
  3. Elily from Tempest Reach

We'll be showing and celebrating all of the winners on stream today September 7 at 2:30 PM PDT.

Community:
6aa3be5e3d5611001e54d8d90d7dc7f7a59f2718.png
fe0c67954439039243571ff51992a46475612732.jpg
(HM)CH_Jero.png

EME:
(EME1)CH_Yung.png
12a79db6e4cc8355d3250704517674e1620543a3.png
(EME3)TR_Elily.png
For some context, there was some confusions between PC and Console players, where they would refer to the News and Announcement section, thinking an Event should be active on their specific Platform that they are playing on, but in actuality, it might have been an Event that is running on a Platform that was different than the type they are using.

Due to that, we felt it best to make sure each Platform has it's own News and Announcement section, and also reformatted the sections slightly, so that it is more clearly defined if you're browsing in the TERA PC section or within the TERA Console section.

There will be some information that is eventually added into "Console - News & Announcements" , but as pointed out by TGWolf, the Console Announcements are primarily distributed in News Post form at this time.
Hi everyone!

There's been questions about the glyph bug when transferring servers - we're trying to get to the bottom of it, so ANYONE that is experiencing these issues, please please please submit a support ticket.

https://support.enmasse.com/tera

Make sure it contains the following:
- Character name
- Race
- Apex Class
- What server were you on
- Where you transferred to
- When did the transfer take place

Thanks for helping us with this!
NEW Server Naming Poll has moved to forums:

Take your votes HERE

Thanks for your feedback!
Here is the PVE server naming poll - it will close on September 13th at 12 PM PDT.
Results will be announced on stream September 14th at 2:30 PM PDT.

Name the new PVP server! 0 votes

Kaiator
0% 0 votes
Argonea
0% 0 votes
Vale of Spires
0% 0 votes
Here is the PVE server naming poll - it will close on September 13th at 12 PM PDT.
Results will be announced on stream September 14th at 2:30 PM PDT.

Name the new PVE Server! 0 votes

Bastion
0% 0 votes
Velika
0% 0 votes
Azarel's Labyrinth
0% 0 votes
Hi there TERA Community!

I have heard your feedback, and thus am doing the following:
1. Closing the Twitter Poll and not taking the results from it
2. NEW poll to start today here in forums and closing it on September 13th at 12 PM PDT
3. Announcing the new names of the PVE and PVP servers on stream September 14th at 2:30 PM PDT.

Find the new polls called out below:
PVP

PVE
9/4 Maintenance – Patch Notes

Changes
• Removed Claret Medallions and Temple Medallions.
• Closed Iron Battleground.

Compensation
Because some (Hard) dungeons improperly awarded a Bay Gelding rather than the expected items, we are delivering compensation to all affected players. These items will be delivered via Parcel Post and will contain the following:

Powerful Vyrsk ×4
Keen Vyrsk ×4
Blessed Enigmatic Scroll ×3
Friendly Noctenium Infusion ×500

These items will be delivered to the level 65 character who last logged in prior to the maintenance.


German
9/4 Maintenance – Patch Notes

Änderungen
• Strandmuscheln und Abzeichen der Sonne entfernt.
• Schlachtfeld "Tal des Donners" geschlossen.

Entschädigung
Da es in einigen (schwierigen) Dungeons fälschlicherweise einen Rotbraunen Wallach statt der erwarteten Gegenstände gegeben hat, erhalten alle betroffenen Spieler eine Entschädigung. Diese Gegenstände werden per Paketpost versandt. Dazu gehören:

Kraftvoller Vyrsk ×4
Scharfer Vyrsk ×4
Schriftrolle der gesegneten Verwandlung ×3
Freundliche Nokteniuminfusion ×500

Die Gegenstände werden an den 65 Charakter ausgeliefert, der vor der Wartung zuletzt angemeldet war.


French
9/4 Maintenance – Patch Notes

Modifications
• Suppression des Médaillons bordeaux et des Médaillons du temple.
• Fermeture de la Vallée du tonnerre.

Compensation
Certains donjons (difficile) ont distribué par erreur un Hongre bai au lieu des récompenses attendues, nous envoyons donc une compensation à tous les joueurs affectés. Ces objets seront livrés par colis postal et comprendront :

Vyrsk puissant ×4
Vyrsk tranchant ×4
Parchemin énigmatique béni x3
Infusion de noctenium d'amitié x500

Ces objets seront livrés au personnage 65 qui s'est connecté en dernier avant la maintenance.

If you want to help vote for the names of the new servers, pop into our Twitter!

PVE:

PVP:
Kirasaka wrote: »
The decision to not merge CH currently is based on our data-driven observations, not conjecture or opinion about the health of the server. We will be monitoring the transfers in and out of the server to determine if there is reason to pivot on this decision and merge it along with the other PvE servers. Again, free transfers will open up on Thursday, September 6th after maintenance concludes.

Cant wait to see everyone leave ch the second those transfers open up. Be realistic that is whats going to happen. Would certainly like to see these 'data driven observations' as they dont match what the playerbase is observing ingame.

We'll let the data decide what happens; THAT is realistic.
The decision to not merge CH currently is based on our data-driven observations, not conjecture or opinion about the health of the server. We will be monitoring the transfers in and out of the server to determine if there is reason to pivot on this decision and merge it along with the other PvE servers. Again, free transfers will open up on Thursday, September 6th after maintenance concludes.
TERA’s server merge is fast approaching, and because this isn’t our first rodeo, we know you’ll want to know what’s happening to your characters, guilds, inventory, and more.

This list should answer most server merge questions, but as always, if you have an issue that’s not addressed here—and please: read the entire list first—you can always contact En Masse Customer Support. We will also take questions about the server merge on our Friday, September 7 Twitch stream.

Q: Which servers will merge?

Mount Tyrannas and Fey Forest will merge to become a new (PVP65) server.
Ascension Valley and Tempest Reach will merge to become a new (PVE) server.
Celestial Hills will remain its own separate (PVE) RP server.


Q: When will the servers be merged?

The official merge date is Tuesday, September 18. We’re going to start the process at 7 a.m. PDT. During this time, the servers will not be accessible.

Q: TL;DR - What can I do to prepare?

You are not required to do anything, but there are certainly some things we recommend you do to ensure you have a safe and easy merge:
· Delete (or transfer) any characters you don’t need. Character slots on the new servers will be limited to the highest number of slots unlocked on either of the merging servers. For example: If you have a total of 4 character slots on Fey Forest, and 9 on Mount Tyrannas, you will have a total of 9 slots on the new server.
· Having too many characters on a server will prevent you from entering the game with any character. Once the servers merge, you will be required to delete additional characters until you reach your new character limit.
· If you do choose to delete characters before the merge, make sure you save non-bound items and gold to your account bank before you delete them! Also, if at all possible, you should avoid deleting any character you have spent money to outfit, level, or costume.
· Start planning backup character names. While we wish we could promise your name will not be taken, you could abruptly find yourself needing to think of a new name.
· Make sure your guild has active players in it—and that the members don’t plan on deleting characters who are in the guild. Remember that guilds automatically disband if there are two members and one of them quits. If players delete too many guild characters, that could cause guilds to disband.
· Remove items you have listed on the trade broker before the merge. Items that you have listed on the trade broker will be merged to the new server. However, keep in mind that multiple servers' economies will be merged into one which may cause some price discrepancies.

Q: I play on multiple servers. How many character slots will I have on the new server?

The new servers will have characters slots equal to the highest number of slots on either of the merging servers (MT and FF, AV and TR). Again, players with characters on both merging servers will enter their new server with character slots equal to the highest number of character slots on either of the servers. (Remember: This is based on character slots, not actual characters.)
Example: If you have four character slots on Tempest Reach and two character slots on Ascension Valley, you’ll have four character slots on the new server (not six). If you have six characters for those four slots after the merge, you will need to remove two of them before you can start playing.
The week before the server merge, En Masse Entertainment will send every account additional character slots (amount TBD), as individual items in Item Claim. To maximize the number of available slots after the merge, use them on the server where you currently have the most characters. The maximum number of characters slots on any server is now 20, so plan accordingly.

Q: Will my extra characters be automatically deleted?

No characters will be automatically deleted during the merge. However, once the merge is complete, if you have more characters than available character slots, you will need to delete characters until you have enough available slots before you can play on that server. As a reminder, you must be logged into the game on a valid character before you can unlock an additional character slot. We recommend using all EME-granted character slots before the merge.
There is no time limit as to when you can delete the extra characters, but you will not be able to play on the merged server until you have done so. (NOTE: Characters only need to be in a deletion state, and not fully deleted, for you to enter the server. Characters level 39 or under are deleted immediately; characters level 40 and up take up to 24 hours to delete completely.)

Q: Will I need to change my name?

If two characters share the same name on merging servers, the character with the most play time will keep the contested name. If your character has less play time than another character with the same name, you will receive a tag indicating that your name must be changed (for example: “Best.Lancer.Na_1”). You will be prompted to choose a new name before logging into the server with that character.

Q: Will there be a name appeal process?

There will be no name appeal process for this server merge. We understand that no one wants to lose a character name. However, we feel that resolving name conflicts based on play time is the fairest method available.

Q: What if there are multiple guilds with the same name?

If your guild shares a name with another guild on the merged server, your guild will receive a tag indicating that your guild's name must be changed. Your guild will not be disbanded, and all memberships and guild information (ranks, level, etc) will be preserved during the merge.
Example: When the guild “Popori.Kingdom” from Ascension Valley and the guild “Popori.Kingdom” from Tempest Reach are merged onto the new server, the guild which was formed first will retain its name, and the newer one will need to change it.

Q: What happens to the GvG battle status?

The GvG status log will not be transferred.

Q: What will happen with guild wars in Civil Unrest: Velika?

The special highlights around your guild logo (gold, silver, and bronze wreaths) will not be transferred, nor will existing towers.

Q: Will I keep my friends list after the server merge?

Yes! All friends will remain unchanged. However, keep in mind that some of your friends might have changed names during the merge.

Q: What will happen to my broker items?

Your broker items will be preserved when the servers merge. Please keep in mind that merging the servers also merges the economies, so the price difference on items may be quite different. We recommend that you do not begin any new auctions before the server merge.
Items registered and sold (but awaiting confirmation) in the broker will be returned via Parcel Post. We highly recommend removing all items you have in the broker before the merge.

Q: What about my mail?

All of your mail and parcel deliveries will be preserved in the move. However, there is the possibility of messages and attached items disappearing if the sender has deleted their character. To avoid this eventuality, we recommend that you collect all items from your mailbox before the merge.

Q: Will my banks be merged?

The contents of your banks on the merging servers will be moved to a temporary bank on the new server. (Your account banks from different servers will only transfer if you have at least one character on the server where the bank items are stored.) As with character slots, the greater number of unlocked bank slots on either of the merging servers will be your total number of slots on the new server.
You will see a button at the bottom of your standard bank menu to access the temporary bank. The temporary bank has multiple tabs and tab pages to accommodate a very large number of bank items.
You can only withdraw items from the temporary bank; you cannot deposit items into the temporary bank. The temporary bank has no time limit, so you do not need to rush to make room in your standard bank.

Q: What happens to items in the bank which are bound to deleted characters?

Items which are bound to a character that gets deleted before the merge remain bound to this character. That means you will not be able to use them with another character (just as before the merge). If you try to equip them with the wrong character, these items will produce an error message which displays the character name to whom the items are bound. Creating a new character with this name will not make the items usable; they may only be equipped on the original character.We strongly recommend that you only delete characters without significant play time or purchased items.

Q: Will my wardrobe be merged?

Wardrobe Expansions and items stored in the wardrobe will be retained. The number of wardrobe slots you will have in the merged wardrobe is equal to the highest number unlocked on either merging server. If there is not enough space available for them in the merged wardrobe, up to four temporary wardrobe tabs will be added as needed. (Surplus items will be deleted.) You may only withdraw items from these temporary tabs, so we recommend that you confirm in advance whether the number of items in the wardrobe will exceed this limit.

Q: Will this affect the items in my pet’s Inventory?

The items in your pet’s inventory will not be affected by the merge. Remember that pets are bound to specific characters, so we strongly recommend that you not delete characters with Pet Pocket Inventory pets.

Q: Will this affect the items in my Item Claim?

The items in your Item Claim will not be affected by the merge.

Q: Will saved gear sets be retained in my character profile?

No, saved gear sets will not transfer over.

Q: What happens to BuddyUp Codes?

BuddyUp Codes will be reset following the server merge. However, new codes can be generated.
Friends that have already been accepted will still be visible in the list and will also receive their rewards.

Q: Will I lose my reputation/vanguard points after the merge?

No, you will not lose any reputation or other credits.

Q: Will I have to change my UI settings— skill hotkeys, window options, and so on—for each character?

Your settings for skill hotkeys, chained skills, shortcut key skills, etc. are all bound to your character and do not have to be set up again. However, UI settings such as the position of the skill bar, chat window, or the compass might need to be set again.

Q: Will special achievements be retained?

Yes, all achievements and titles will be retained.

Q: What happens to the PvP rankings?

The current state of the rankings will not be transferred.
Note: The current Battleground season (Season 2) will end on Thursday, September 13. Winners will be determined within a few days of the end of the season and will receive their reward by parcel post in game. A new season will start after the merge is complete.

Q: If I don’t want to be on a PVP Server, can I transfer to a PVE server instead, or transfer from PVE to PVP?

We hope that players will give these new servers a chance before deciding to transfer to a different one. However, we also understand that some players would prefer to be on a server with no open world PVP, while others will prefer there is open world PVP. For these players, there will be a free transfer period that allows characters to be moved from PVP to PVE, or from PVP to PVE starting on Thursday, September 6, and lasting until Monday, September 17.
Also, during this time, we will increase the maximum transferable gold from 50,000 to 100,000.
Please note that if you choose to transfer characters, your applied character slots, bank tabs, and wardrobe tabs will not be transferred.

Q: How can I contact Customer Support to get a refund on recently bought character slots?

Contact our Customer Support Team at: https://support.enmasse.com/tera and select the “2018 Server Merge” category.
The Support Ticket must contain the following information:
· Character name and server where you applied the character slot.
· The number of character slots you applied.
· An approximate date of purchase and when you applied the character slots.

Additional Info:

During the month of September, we'll be evaluating a majority of our recent events as a way to further enhance the overall experience for all players. This being the case, there will be no specific class-leveling event in September.


interior.jpg

Ninja weapon skins make their triumphant return to the TERA Store—and are now available for every class in the game, including the brawler, valkyrie, gunner, and, naturally, the ninja!

Bloodshadow Weapon Skin smart boxes contain a permanent ninja-themed weapon skin for 1,295 EMP, or you could try your luck with a True Ultimate Power Weapon Box for only 195 EMP.

The True Ultimate Power Weapon Box is guaranteed to contain 400 Metamorphic Emblems, and may also contain a rare Nightfall weapon skin (via smart box), a ninja-themed accessory, dyad niveot structures, Golden or Silver Talents, Superior Noctenium Elixirs, Health Potions, Crafter's Cures, or additional Metamorphic Emblems.

Remember, for both of these items: Smart boxes automatically generate the corresponding equipment for your character when you open them.

Also returning to the store are the following boxes, all updated to offer something for every character class!
  • Bloodshadow Ninja Costume Box—a smart box containing a bloodshadow ninja costume.
  • Ultimate Power Accessory Box—containing one random ninja-themed accessory.
  • True Ultimate Elin Elite Box—a loot box guaranteed to contain 300 Metamorphic Emblems, and possibly also an elin elite ninja-themed costume or other ninja-themed accessories, dyad niveot structures, golden talents, more emblems, or other consumables.
Hi there~!

As we just did two art contests back to back, I was thinking of doing a break for a little while.

I'd be happy to hear any suggestions of what you want to see next, or what you would like to do!

:)
Hi everyone!

Here's the forum post to remedy this issue! My bad for this mixup!

https://forums.enmasse.com/tera/discussion/28512/priest-loading-screen-contest-part-2-community-vote#latest
Absolutely! I want the artist community, and players, to know that I care about them! And seriously, my bad.

So far we've been getting a lot of participation, so please make sure to share so we can give these artists some love! :)
Here are the community submissions for our Priest Loading Screen Contest!

If you're here to do the community vote, go here
If you want to know details about it go here

7413065f56f747be6ce65d2b1d23262da812196d.jpg

fe0c67954439039243571ff51992a46475612732.jpg

TR-Dislike.png

bace2033ecde9b3ffdb5fcfd5e64e2d6a50975ba.png

4c289b3aea62c305de34d303e9811dbdca4b0616.png

TR_Pinkurin.png

59b85969bc46d677559f99401576f40d5c0fe327.png

(HM)CH_Jero.png

a599f855658ca5d43f4460011f12eacc96599122.png

6aa3be5e3d5611001e54d8d90d7dc7f7a59f2718.png

aa1deb931970b4ac517d3c5090061b515c20b930.png

CH_Santa.Buma.png

AV_Crisstopher.png

cf7c22ce4e333c8ee86d30fe69a5d990fcb4a964.png

c38e3fb7111404ef0c86ad8998d92d8ae04a9d6c.png
Due to the miscommunication on the news post and on socials, I'll be adding another aspect to this Priest Loading Screen contest!

You will now all get to pick 3 talented artists to join the other 3 winners!

Vote HERE!

How this will work:
  • Everyone will get 3 votes
  • This group will exclude the winners that were announced on stream (August 24)
  • We'll award 10,000 EMP for the winning entry; 5,000 EMP for second place; and 2,500 EMP for third place as well for these lovely folks.
  • Start today (August 27)
  • End on Friday (August 31)
  • Winners will be announced on stream September 7th
  • A news post will be published show all the winners
  • A forum post will pop up soon with all of the submissions (after this is over, all submissions will be in the post)

Thanks so much to those who brought this oversight to my attention. I'll make sure to avoid this in the future.
Hi there!

Thank you so much for your feedback, I'll share this with Bluehole!
I wanted to mention that those that commented on this thread in a constructive and helpful way, your points were taken and given as feedback to Bluehole.

Thank you to those people who did that!
Hi there!

We should have an update about the server merge by the end of the week!

We'll be doing a Q&A stream on September 7th for it too :)
Hi there!

Have you created a support ticket for this?

I'll mention this to our team, but collecting examples of this happening through screenshots and such, hopefully we can get to the root of it.

Thanks!
Hi there!

Have you created a support ticket for this?

I'll mention this to our team, but if we can get screenshots and examples, hopefully we can get to the root of it.

Thanks!
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