Let the dead thread be, folks.

If you see any suspicious activity in game such as this, please be sure to report it to our Support Team so that we can investigate and take appropriate action. Thanks!

Thanks for watching our stream! It was really fun to see you guys in character and we had a lot of fun!

(And I'm sorry if I didn't get to reply to everyone's roleplays around us, there were so many good conversations I could join in but I was busy trying to get us where we needed to go.... Or at least where I think we needed to go.... haha.)

Quote: Roda on 05/17/2013, 04:12 PM - view

/duck

Ohai....

Gather round and watch as the story unfolds...

Hello folks,

Knoxxer, WallyPark and I will be taking an in-character journey on our roleplay server, Celestial Hills, at 3 p.m. Pacific Time today! Also we'll be doing giveaways in stream chat!

Join us! :)

------------------------------------------

In a world filled with dangerous monsters, an amani sorcerer embarks on a journey to find answers about his past. He is joined by a baraka lancer who holds a clue on what happened to his family, and a high elf priest willing to guide them through the perilous area for gold.

I think the idea and intention behind this thread is great, but I'd rather encourage class-specific discussions in the class forums. That way you know the discussion will receive proper responses for the class experts. Thanks. :)

Great guide! See you folks in Sirjuka Gallery sometime. :)

(moving to Off-Topic section)

The end of winter means that snowsuits are out of fashion. But it’s always winter somewhere. Why not stock up on cold-weather clothing now, when it’s one-third off?

We’ve got snowsuit fashions for every size, shape, and race, from elin to baraka—all 33% off in the Costumes tab of Valkyon Outfitters!

Human Male Snowsuit (Permanent)
Human Female Snowsuit (Permanent)
High Elf Male Snowsuit (Permanent)
High Elf Female Snowsuit (Permanent)
Amani Male Snowsuit (Permanent)
Amani Female Snowsuit (Permanent)
Castanic Male Snowsuit (Permanent)
Castanic Female Snowsuit (Permanent)
Popori Snowsuit (Permanent)
Elin Snowsuit (Permanent)
Baraka Snowsuit (Permanent)

The sale starts Friday, May 17 at 11 a.m. PDT and ends Monday, May 20, at 11 a.m. PDT, and only applies to permanent versions of these items.

It's on Wally's list. No ETA.

Although we appreciate your efforts, please stop necro'ing old threads to get votes.

Such a helpful guide! :)

(I'm moving this to Off-Topic as its focus is not TERA. Also, let's try to create a post that contains sufficient content to promote healthy discussion. Thanks!)

Consolidating..

We always want to promote constructive discussion, not a simple on ups or downs. Instead of asking people to just vote, we'd like to request folks to leave constructive feedback by expressing their thoughts in the existing threads.

We offer torrent download: http://support.enmasse.com/tera/slow-download

Hope it helps!


(Going to let the dead thread lie in peace..)

Love it.

Shhhh...



(@OP, If you've ever purchased the game, you already have the founder status. Feel free to check it out! :) )

If you can’t stay cool this summer, you can at least look cool—with new Icetouch and Icegrip weapon skins.

Starting today, visit Valkyon Outfitters to purchase 7-day, 30-day, and permanent versions of Icetouch weapon skins for all of your favorite weapons.

Looking for something a little more bone-chilling? Pick up an ice box loot box from Valkyon Outfitters, for a chance to win the Icegrip weapon skin.

En Masse Store and Valkyon Outfitters are both available. (Ice weapon skins as well.) Thank you for your patience. :)

Redirecting to the existing thread here.

Servers are up now, please remember to hit the "refresh" button. :)

Quote: sevensevenohfour on 05/16/2013, 11:02 AM - view
Yep, please do this so that we can review the case and take appropriate action. En Masse is the North American publisher of TERA but using a non-English language to circumvent moderation is definitely NOT okay.

Thanks everyone for being helpful. :)

The last one I'm aware of was on Friday on all servers. :)

Good morning. There will be a server restart at 11 a.m. Pacific Time.

We are having a quick restart on all servers to implement the fix for warrior's Combative Strike bug.

On May 16, all servers will be unavailable from 11 a.m. to 11:30 a.m. Pacific Time:

• Mount Tyrannas - PvP
  
• Lake of Tears - PvP
  
• Valley of Titans - PvP
  
• Tempest Reach - PvE
  
• Ascension Valley - PvE
  
• Celestial Hills - RP PvE

For real-time server status, please refer to the Server Status page. Thanks for your patience.

If you have any questions at all about our regional blocking, take a moment to review our two articles on this very topic. You will always find the most up-to-date information on our policy there.

http://support.enmasse.com/tera/will-en-masse-ip-block-based-on-region

http://support.enmasse.com/tera/playing-tera-outside-of-north-america

Hello folks,

Currently the En Masse Store (web) and Valkyon Outfitters (in-game) are unavailable. We are working to resolve the issue and will keep you updated.

Gameplay is not affected by the store unavailability. Thank you for your patience!

Quote: Kultra on 05/15/2013, 03:55 PM - view

Hot is a ranking based on positive votes. We have an algorithm that takes time into account so that newer posts have more weight.

(Let's keep this thread on topic. Also please make sure to keep the posts constructive and civil. Thanks.)

As part of the celebration of the first year of TERA, we asked you all to submit artwork depicting your best memories of TERA. We’d like to thank everyone who participated. Your art was so impressive that we had a hard time choosing just five favorites. But we finally arrived at a decision, so please join us in congratulating the winners!



Luna.Sol (Tempest Reach): Defeating Nightmare Shandra Manaya



Borromi (Ascension Valley): Discovering Timeless Woods



Poolish (Mount Tyrannas): Hanging Out With Friends



Razorstrike (Tempest Reach): untitled



Serenneth (Mount Tyrannas): Very First Pegasus Flight


Their artwork will now appear on loading screens in TERA throughout the month of June!

What's Hot should now be updating correctly.

http://tera-forums.enmasse.com/forums/hot

Ok edit is fixed :)

(Moving this to Languages section of the forums)

Quote: vika on 05/15/2013, 02:54 PM - view

At the very least we hope the voting gives lurkers a say without having to post and that the What's Hot section will be a nice way to glance at what you guys are interested in.

Otherwise the forums will just continue as normal.

Quote: AkizukiRyou on 05/15/2013, 02:42 PM - view

I have the next titles both positive and negative set to a million plus right now. After a week I will see the average gain and loss and set titles appropriately. Impossible to predict without real data. The plan is for them to take time to achieve - forum grind in full effect.

Quote: AkizukiRyou on 05/15/2013, 02:25 PM - view

Yes but this is subtracted from your score. So just posting won't up your title. This just saves you the trouble of voting for yourself.

We are still ironing out a few things.

The 500 error...
What's Hot won't be great for an hour or two once votes start adding up...
The hover going to the left sucks and will work on getting it fixed...
We are missing a string on the hover scale...
We lost commas on the thousands for replies and threads....
Some wacky displacement on the UI elements...

Wally is on the case!

We will be updating the forums with a bunch of new features and tweaks within the next few hours. There shouldn't be any downtime. We hope the update results in a better forum experience, both in terms of better content and user experience. On to the changes...

Voting System:
You can now vote on individual threads and replies to threads. By voting as a paid player you increase or decrease the total score by 2. If you are a free player then your vote will increase or decrease the score by 1. A paid player means someone who has paid us any amount – EMP, Elite, or Founder’s at any point in their account history. These votes will be used for the new What’s Hot feature and the new User Rating Score.

What’s Hot:
This is a new way to view threads on our forums. It is not a new forum but instead it is an aggregate view across all forums of what is hot. Hot is defined by what you guys are voting on vs. the time it was posted. This page will update about every hour with the latest hot threads so there is no need to constantly refresh it. For the redditors out there this is essentially the front page of our forums. Please note that we are not ranking the replies within a thread and they will remain in chronological order so that you guys can just continue discussion as normal.

User Rating Score:
All votes cast for or against your threads and replies are now collated into a User Rating Score. The actual score is hidden but manifests itself through a scale of -2 to 5, totaling 8 ranks with 8 different titles**. The titles will give an indication of your contribution to the forums to the community. For other players this should help by adding weight to or against a post they are reading. I would highly discourage trying for the -2 title because we will pay particular attention to those players and it could lead to suspension for not being constructive to the community. Much like our reputation system in the game the titles will take time to achieve, think weeks not days in terms of moving up a rank. Titles will be calculated on a daily basis.

We do understand that you guys will try and game the system but the benefits are marginal (a forum title) and the detriments could be severe (suspension of forum and game). So play nice and let’s all try and work towards a healthier forum community.

** Titles will not change for the first week as we evaluate the amount of votes. Once we see the amount of voting activity we shall set the internal score necessary to achieve each title.


Miscellaneous Updates:

We added a new avatar icon – Kelsaik

The reply box is no longer eye-bleeding-white

Replies & Views and Threads & Posts are combined for less columns and more room for the thread title

Time stamps are removed at the thread level, they are still visible once you click on the thread

The Mark All as Read button is now on the bottom left and the Page Numbers are in the middle

Languages such as Korean should now display correctly in our forums

We have removed the icon legend at the bottom of the page in favor of mouse overs

We've been working with BHS and our goal is to implement a fix within a day or two.

(Updating the second post as well.)

Until the end of the month-ish.

Redirecting to the existing thread of the same topic.

Also what Ryou said about thread title + please don't spam the forums by creating multiple threads. Thanks!

This thread/discussion has run its course. To everyone who's remained calm and constructive throughout the discussion, thanks. We appreciate your perspective and feedback.

Quote: IronThistle on 05/15/2013, 09:13 AM - view

I realize this -- just stating it so others know that the timer does display somewhere.

Yes we are aware of this and looking into it. The cool down timer is not showing on the skill bar. It does display correctly in your inventory.

Let's use the existing thread with the official reply, there is no need to create another thread on the same topic.

We're aware of this bug and trying to get a fix.

We welcome feedback, but please make sure to keep the post constructive and civil.

The daily challenges were your raffle entries for the Icetouch and Icegrip weapon skins, and these extra items were a way for us to make sure the time and efforts spent on challenges didn't go wasted. Some items are also tradable, so please feel free to trade them if it doesn't fit your character's style. :)

Hello everyone,

We understand that some folks' instance runs were interrupted by today's server outage and we will be sending out an instance reset scroll through the parcel system in approximately 30 minutes.

Please note that this scroll does not reset Kelsaik's Raid, however. If you were in Kelsaik's Raid at the time of the outage, then please contact us so that we can try to help.

We are also experiencing a delivery delay for the purchased items. We are currently working to resolve the delivery queue and there is no action required on your part, as they will automatically be delivered.

Thank you for your patience.

The game servers are back up, you should be able to get in now. (If the servers are not available, please try refreshing the server list.)

We're working on it!

Hello, folks!

Our anniversary celebration continues this week with Kelsaik's Raid and daily prizes! From May 15 - 20, you will receive various goodies including potions, dyes, cracker confetti and strongbox keys by logging into TERA every day!

Please remember to completely exit out of the launcher and log back in to get the item each day.The daily login count resets at 9:30 a.m. Pacific Time.

(Let's keep this thread constructive, folks. You don't need to agree with other people's opinion but you do need to make a constructive contribution to the discussion.)

Quote: Minea on 05/03/2013, 09:53 AM
We'll have more information on what we meant but sorry to cause the confusion! :)

We're trying to figure out the easiest way to fix this. We're noticing that this error is happening around that %'s when folks have modded their client with some Elin files.

We welcome constructive feedback but please make sure to stay away from creating disruptive and dramatic thread.

Quote: Lirska on 05/14/2013, 09:58 AM - view

I added information to my post if you have not modded files. There is a developer log that we would be interested in getting so we can identify the file causing the issue. You can follow the steps outlined here for getting us those logs: http://support.enmasse.com/tera/obtaining-the-developer-logs-and-diag-information-when-contacting-support

**UPDATE

Players have reported that the steps in this thread is also seeing success.

Please try again.

We think we figured out the login issue.

Please try the aforementioned suggestions and hope this works.

I'm afraid the forums should not be used to get in-game help and bypass the Support system. :(

Please contact our Support team to make sure you get the help you need.

I... I was misled by the title, I think. xD

Let's consolidate threads on the same topic. Redirecting to http://tera-forums.enmasse.com/forums/general-discussion/topics/what-about-priest-patch

Welcome to TERA, Feremiste! For most people, selecting the server and the guild are the first steps! Be sure to check out the server specific forums for new friends! :)

This week’s patch includes the addition of Kelsaik’s Raid, easier access to Champions’ Skyring, and the ability to trade NPC scrolls. Read the patch notes to see all the changes.

(Let's keep this thread on topic, folks.)

:\

(Moving to TR server)

Here is the winners list. :)

We've also given away some during last week's TwitchTV stream.

Quote: MikaRen on 05/13/2013, 02:54 PM - view

Very soon. :)